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Jims Bug Center
828 Philip Dr, Waukesha, WI 53186, United States
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Jims Bug Center

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Ke
Review №1

Jims Bug Center has helped get my classic VW Beetle through many repairs this past year, which allows me to enjoy driving my classic car. The picture Ill use for example was when they converted my old 1975 fuel injection to a carburetor conversion kit JBugs sells.

Je
Review №2

Great experience. Very honest and helpful.

Ma
Review №3

A great mechanic!! I took my VW Jetta here after learning it was leaking oil. They diagnosed the problem within a few hours and worked with me to get it done in time for me to drive back to Tennessee after spending time visiting in Wisconsin for the holidays. I was on a very tight timeline and they worked hard to get it done in time. Above and beyond customer service and fair pricing.

To
Review №4

Good quality, honest mechanic with a rare specialization in Volkswagen. And years of knowledge about these cars.Expertise like this for VWs is hard to come by. Its a bit if a hike for me, but worth the distance!

An
Review №5

The service here is always great. Prices are fair and they are honest. Brought my Jetta there twice for different works.

Co
Review №6

They work on my fathers car! So untill the mess it up. I like them! They should make a lifted microbus

Da
Review №7

Been to this shop twice with my VW GTI. Theyre honest about the work that needs to be done and reasonably priced. Never going back to the dealership.

Ja
Review №8

Knowledgeable, Honest,Personable and very reasonable.

Ab
Review №9

Jims my man for anything that goes wrong with my car. He is the best mechanic I have ever known. Reasonable to a fault, he gives way less fixing costs. Love his honesty. One mechanic you can actually go to without feeling that youre gonna get ripped off and yet get quality and reliable service.

Jo
Review №10

My favorite place in Wisconsin

PA
Review №11

Workmanship is superb! Does not over charge like the dealership, and this where i take all my VWs!!!!!

Mi
Review №12

Great service and the best price in town. I have an Audi A4 and they charge about half what the dealership does for the timing belt replacement and I couldnt be happier with the quality of work. They know what they are doing and always have the parts you need without having to wait a long time. They fixed my timing belt quickly and the workmanship is just as good as any Audi dealership. The staff is friendly, honest, and easy to deal with. I will not go anywhere else for now on!

su
Review №13

My daughter had an issue getting anti-theft lug nuts off her pre-owned 2005 bug with a flat tire. Previous owner didnt leave the adapter when they traded in the car.So how do you change a tire that you cant get off your car? You have it towed to Jim! In less than 15 minutes he removed all of the now useless lugs and put her full sized spare on! After the tears and frustration, my daughter had her car. Great customer service. Awesome small business owner. Thank you Jim!

Ma
Review №14

Very good mechanics, I have a Volkswagen Jetta and they replaced the brakes and fixed another problem; They are very honest, they guarantee what they do and they are not like other mechanics who take advantage when the client is a woman; I recommend them 💯%

Sa
Review №15

Other area mechanics wouldnt accept my bmw x5. Jims diagnosed my problem and got back to me with a quote within 1 day. Ordered the part and called me with a slight delay in shipping which only added 1 day. Overall very satisfied with their work, price, communication, and friendliness. I would return and recommend.

St
Review №16

We drive a 1984 VW Westphalia. Hundreds of thousands of miles on it. We were a thousand miles from home when we had a problem. CV joints both, were original. 35 years old. They went. We ended up at Jims. They were fabulous. Professional, pleasant, fun. Replaced both. Fast. And were much less expensive than we could have hoped. Great place.

Je
Review №17

This place is the bees knees! Go here for your VW needs!

El
Review №18

Jims was great at helping me quickly. He was able to get the work done at a fair price.

Ch
Review №19

First time customer. Jim (senior) was nice and quote was very reasonable.no time frame given for front end work; parts took 10 days to get, understandable.finally picked up car when finished 4 weeks to the day after dropping off.final cost was as quoted; work was performed as described.will take there again if time not an issue.

ai
Review №20

The sweetest man in the world! Knows these cars inside and out. Always fair with pricing and gets the work done fast. I have had my 64’ bug there two or three times.

Ra
Review №21

These guys are simply THEE best!! We moved to Wisconsin from out of state a few years ago and one of the hardest things (unfortunately) is to find a trustworthy, honest and skilled car service provider. Two specific instances with two different vehicles. I first contacted Jim’s Bug Service after a recommendation from my insurance provider. We had an 2006 manual VW Passat with transmission issues. I had been told my multiple dealers/transmission centers that I needed a whole new transmission ($4k+). I contacted Jim’s and dropped it off same day. I did NOT need a new transmission. It was a $700 fix and we still have the car today. Second was an issue with a Chevy Traverse. It was making noise/shaking, etc. A well known local Chevy dealer gave me an estimate of $10k+ and refused to prioritize anything saying “it all needs done.” Well, the truck was payed off and I am sure they wanted me to just buy a new car. I called Jim’s and ended up having the truck fixed for $1500. And a year later all has been fine. Simply, if you are looking for a trustworthy and honest car service for any type of car, Jims Bug Service is the only place to go.

Me
Review №22

Great service! They went above and beyond to help me with what I needed. I’m glad to find a reliable and affordable place to take my Beetle!

Na
Review №23

Went here to have my main engine-to-transmission seal looked at. They found an extremely slow leak and determined there wasnt much to worry about at that point in time. Both Jims were nice and respectful. They didnt charge me for looking at it. I may go back in the future.

pa
Review №24

Great service! Very honest, fast, reliable.

To
Review №25

I cant say enough nice things about Jims Bug Center! We have been taking our 06 Passat 4 motion 3.6 to the dealership for years... Unsatisfying... After getting a crazy expensive quote to repair the timing, I took a recommendation, and went to see Jim. Jim, under unbelievably difficult circumstances, took great care of me. He swapped out my engine for 50% what the dealer was going to charge to look at the timing. Now, 2 weeks after getting it back, driving like new! Saved my bacon!5 stars plus! Got a VW.?..? Stop over paying for repairs and go see Jim!

Ly
Review №26

Awesome service !!!

Br
Review №27

Took a look at my car and told me honestly that the noise isnt clear where it is coming from and instead of selling me a repair that might not fix it, told me what he thought it was and informed me it is safe to drive.Didnt charge me for the evaluation

Bi
Review №28

So happy with there work. Did a great job fixing my wifes vw tdi. Was also half the price of the dealership. Will be going back for sure!!

Ch
Review №29

Had a DSG service completed in less than a day, had a very good price and was willing to give quotes on other services needed in the near future. Will be returning .

Er
Review №30

I have taken all 3 of my VW Jetta Diesels there for various mechanical needs. They have competitive pricing and always have always exceeded expectations. They have earned my business!

Jo
Review №31

Have done business with them for years and will continue! Jim is a great guy to deal with and will not steer you wrong!

Ju
Review №32

Very happy with the service, Jim even showed me my old parts and explained to me why they failed. Excellent work.

St
Review №33

Good work done at a reasonable price on my 2003 VW Jetta Wagon TDI.

Ni
Review №34

Called Jim on a Wednesday after having my car at a dealership to look at my 2012 VW Jetta Sportwagen for a different issue and found oil leaking from the filter canister and the oil pan. I explained to Jim what parts the dealer said theyd need and where it was leaking and said he could get the parts in one day and would be able to have my car fixed first thing at 8am on the Friday the same week! When I arrived shortly before 8, Jim was very professional and greeted me to the shop, showed me the parts hed be installing, and said it would take about 1.5 hours to fix. He started I left the shop shortly after 8 and got a call from him before 9:30 that my car was done and ready to be picked up. Not only does he stand by his word, he does great work for a great price! He even answered my questions about specific torque settings to use for future oil changes as I plan to do them myself! He was true to the quote he gave me over the phone for the parts and labor, and I saved over $200 by going to him versus the dealership! Even though I live an hour away, Jims Bug Center will definitely be the first place I take my VW for any future car issues!

Sc
Review №35

My wife and I took our 2006 Jetta there to have the rear wheel bearing replaced. I was able to drop off the vehicle and place the keys in a secure location. They did the work the next day and I was able to come and pick up the car that evening. They did great work and saved me atleast $200 compaired to the dealership. I will be bringing out Jetta there for all maintanence work in the future!!!

Br
Review №36

I brought in my 1974 autostick VW beetle that had a terrible stalling problem and would barely run, I had tried everything I could to fix myself it including rebuilding the carb but could not make it stop bogging out.Finally I caved in and brought it to Jim and his son at Jims Bug Center, right away when I pulled up and saw all the beetles and dunebuggies I could tell these guys knew what they were doing!I am someone who never uses a shop in fear of being ripped off, but these guys were very upfront and clear about all the pricing and didn’t really charge that much for labor (Only fifty bucks) to fix my problems.I wish I would have brought it in sooner and saved myself the headaches.Now I’m back on the road and I will be recommending Jims to everyone I know with a VW!

So
Review №37

Great prices, very honest repair shop

Gi
Review №38

Great help with all are needs

Ke
Review №39

They do not treat their customers with respect.

Sh
Review №40

Great service!

Information
5 Photos
40 Comments
4.8 Rating
  • Address:828 Philip Dr, Waukesha, WI 53186, United States
  • Site:https://jsonline.com/story/communities/waukesha/news/waukesha/2019/11/01/jims-bug-center-waukesha-moving-its-auto-repair-shop/4121492002/
  • Phone:+1 262-547-9667
Categories
  • Brake shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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