Outstanding customer service and highly dependable.Jessica was able to contact my insurance agency and handle everything needed. She was super polite, easy to understand (big plus), and made the process effortless.The technician, Justin, came out to my location on time and he was really well spoken and articulate. He put the window on in a timely manner, all while maintaining a high professional workmanship to the job.Best plus was that they vacuumed the vehicle and swept floor of garage for glass.Thanks yall.

Highly recommend! I cannot say enough good things about this business. I had a couple of rocks hit my windshield causing some major cracks in it. When I called out to the Glass Doctor, Jessica was extremely helpful in getting me all set up through my insurance and booking me an appointment in an extremely timely manner! The technician Justin did an excellent job and even cleaned all of my windows and sunroof to make my vehicle look even better! He was kind, knowledgeable, and made sure to inform me of all I needed to know post installation.

Jessica was very helpful on the phone. Justin arrived on time and did a great job. I highly recommend this company. It was so convenient to have them come to my house to replace my windshield!

I was very impressed with all staff here at Glass Doctor.Jesica was so pleasant and aiming to please.I can not say enough for the two gentlemen that replaced my front window.Glass Doctor is the best in my book.

I needed my windshield replaced, and Jessica was so nice & easy to work with and found me the best deal. She went above and beyond to make sure the correct replacement was ordered. I waited at the shop to get the windshield replaced - It did not take long. Justin replaced it quickly and did a fantastic job. Overall a great experience! I would highly recommend Glass Doctor!

We had a great experience here today. Had a window come off the track on a rainy day and Jessica was able to get us right in without an appointment. Justin got the window squared away fast and explained what happened. We were in and out In about an hour. Price was very reasonable and even came with a free can of glass cleaner! I highly recommend them!

Jessica explained and followed up with appt. reminder with excellence. Technician Justin superb quality and speed. Very happy with whole experience !

Great company! Justin and Jessica took great care of our vehicle and had the job done quickly and professionally. Will definitely return!

Don’t usually write reviews but Justin and Aaron provided me with an excellent experience! My window was stuck down and I thought I needed a new regulator, Justin took my door apart and found that the regulator was just fine and it was something else. Took maybe 10 minutes and they didn’t even charge me! Highly recommend! MILITARY FRIENDLY

I went to GLASS DOCTOR in Watertown, New York and had my windshield replace. Jessica and Justin were very Professional and made the whole thing a breeze. I would recommend my Family and friends to Glass Doctor.

Very good service dropped my car off was ready for me when done work easy no messing around and great service from Jessica with taking care of the whole deal and the tech justin for doing such a nice job my car was so clean after wards didnt have to clean the dash or anything recommend 100 percent

Just had my Vipers windshield repaired here and they did an excellent job. The two chips are virtually invisible. Thank you Jessica and Justin for being prompt and courteous and for being to accommodate me same day. A great value and they are quick, I would recommend them to anyone.Also kudos to Justin for not stalling the car lol

While shopping around for my window repair I discovered this local and professional company. Throughout the process of quoting and repair, Jessica provided me will all necessary information and kept me well informed. The repair technician, Aaron, was prompt and very courtesy. I highly recommend this company!

All of the staff I encountered throughout the entire process was both professional and courteous. I have to give kudos to Aaron (the salesman), Jessica (customer service at the store), Shon (installation), and Steve (installation). They were all fantastic throughout the entire project and the end result was stunning. Would definitely recommend for all your glass needs!

A wonderful solution in fixing our curved cupola windows! Great quality work, timely, and clear and concise communication from Jessica. Very friendly and flexible. Highly recommend!

Justin Hansen was very informative, kind and went above and beyond to provide me with the best quality I could receive. After being turned away by Safelite Justin identified and explained my issue to mr zero without scaring me and exaggerating the issue. He fixed the issue and installed my glass in an hour like he said he would. The receptionist Katie was very pleasant as well. Overall 5/5 and would recommend them over any glass repair place in town! Thank you again Justin!

Jessica provided ongoing excellent communication with me regarding the status of my house window glass replacement. Aaron came onsite to replace the glass. He was very professional and friendly. He took the time to explain to me what he was doing and how to avoid breaking my window in the future.

Jessica was super helpful getting me a timely accurate quote and a same week appointment! Highly recommend !

We needed a new windshield for our service vehicle. Jessica was not only extremely polite and helpful but she went above and beyond to help us. Jessica kept us up to speed on the arrival of our parts and made us her number one priority. I cant recommend them enough. Jessica of Glass Doctor in Watertown is Derrigos Service Centers new glass provider.

The woman at the desk was so friendly and super helpful. The service guy, Justin was amazing. Friendly and did an amazing job on both my windshield and back door window. It was done in a timely manner and they came right to my house to replace my back window. I won’t be going anywhere else for any glass/ window replacements again.

I got the two ply glass units replaced in two old Anderson windows(one was cracked & one was foggy). Jessica and Aaron took care of every detail, from start to finish!! Thank you!!

Very friendly, best price in town, great customer service, quality work.We would recommend this place to anyone who needs a window replaced .

Great quality work and customer service!! Jessica, Ted, and Aaron were wonderful to work with!!

Jessica was very knowledgeable and Justin installed my windshield with ease. I recommend anybody that needs repair or service with glass.

I was very happy with the time, which only took an hour. I definitely didn’t expect that. I was also happy with the warranty that I received. Would definitely recommend this place for any type of windshield replacement

Very friendly. Work was wonderful and done on schedule. Clean waiting area with fresh hot coffee. Would definitely recommend.

This place was great took care of my window. The other company wanted to make me do a bunch of unnecessary work. This company is great highly recommended.

Jessica at the office and Justen in the feild were very professional and would highly recommend these folks.

Excellent, friendly and courteous service from both Jessica in the office and Justin in the shop. I would highly recommend them to anyone needing glass service.

Jessica and Justin went above and beyond!Will definitely use their services again!

Great experience!!

The window on my car needed to be replaced. All I can say is the customer service i recieved from Jessica was on point. They got my car in and it was completed well before the time I was actually expecting. I can not remember the name of the technician that did the work but, thank you.