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North Beacon Street Services Center
311 N Beacon St, Watertown, MA 02472, United States
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North Beacon Street Services Center

Comments
Na
Review №1

This guys is a complete hack. My timing chain went and I asked him multiple times if he could handle it because I knew it was a hard job. He said he has done it hundreds of times and would be fine. I asked him to inform me of any additional repairs and ask permission before proceeding. After 3 weeks I got it back when it was only supposed to be a week and he claimed the alternator by chance failed even though it worked before he touched my car. He replaced it charging extra $400 without my permission or showing me the failed part when asked. Separate from the extra $400 for the alternator his final bill was significantly higher than the quoted price. A week later the timing chain that he just installed broke...I took it to the dealer after he said he wouldnt fix it for free. They said broken bolts were everywhere on my engine and he left them in and snapped off. He made a comment about almost having to change out my AC compressor but getting it to work when I picked up the vehicle...a year later I now know what he meant. He snapped off two out of 3 of the bolts going into the engine, didnt drill and tap them like he shouldve to repair it properly but felt fine giving me the vehicle back to get it out the door. After the timing chain repair failed I found out from my brother in law that he had the same experience a few years earlier, called him a hack as well.

Mi
Review №2

The best auto mechanics around. They know what they are doing no b.s. hidden costs. Love Jose and his guys are great! Wont go to anyone else..

Th
Review №3

Great service.

Da
Review №4

This shop is the only place I would consider taking my two Honda vehicles, both 9+ years old. Jose is honest, fast and very reasonablely priced. He has always treated me fairly in the 15 years I have been taking my cars there.

er
Review №5

Dont waste your time, and money here. The manager is very disrespect, dishonest with his work. He doesnt seem to know what hes doing. This place seem to be only one person working here the manager Jorge. He has horrible customer service, he would rip you off completely here. You have to wait a long to get your car done, and his price is to high than anywhere else in watertown. He doesnt have ASE, every company has a ASE certification front of the building, to insure us this company place safe honest, and have knowledge as a mechanic. This place isnt organized.

Ry
Review №6

Jose is simply the best and most honest mechanic out there. I drive out of my way to get my work done by him.

Za
Review №7

Good honest fast service.....fair pricing too

De
Review №8

Great guy, old school, fixes anything with a motor, fair and kind.

Information
3 Photos
8 Comments
4.6 Rating
  • Address:311 N Beacon St, Watertown, MA 02472, United States
  • Site:http://autorepairwatertownma.com/
  • Phone:+1 617-924-9895
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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