I would not go to any other jeweler! I took my mother’s wedding ring there for them to create a new ring, the design was beautiful. Now I have my old wedding ring in to get redesigned and I can’t wait!

They were extremely professional while still being personable. I was told it would be a 2-day turnaround to resize my engagement ring, but it took less than 24 hours and it now fits like a glove! Will definitely be coming back!

Incredibly helpful and willing to share their knowledge! Theyre actually about wanting to help the customer rather than make money. How do I know this? They were able to sell me my diamond for $1,000 less than it was worth, and they actually did! Highly recommend!

They made a custom necklace for my wife with all our kids birth stones. The necklace is great and they are even able to add on as we had another child. Thank you!

My fiancé and I purchased our wedding rings from Facets and will never go anywhere else for jewelry shopping. David is such an amazing man and went above and beyond to make sure everything was just perfect for us! We appreciate everything this company does and highly recommend always choosing Facets!

My wife and I worked with Dave to create her custom ring and we could not be any happier with the finished product! Dave is extremely knowledgeable and was willing to negotiate from the start. We will definitely be back because of the top notch service and quality they offer! Thanks again Dave and staff.

Absolutely fantastic work! Got my ring sized within a day! Highly recommend here

Very helpful and will do anything for you.

I dont buy much jewelry and neither does my wife but when I do, they are my go-to people. The best thing about them is that they are a custom jeweler. You can have a rough idea about what you want and bring it to them. They work with you to make it happen.AND the customer service out of this place is impeccable. Not to mention, they really know what they are are doing. When you go there, you usually deal with one of the people that is either designing the piece OR and doing the fabrication. Its actually refreshing to talk to someone that knows more than you do about a product. You are not just dealing with some college kid that is working there for the summer. They know what they are talking about.

Facets designed my wedding ring custom to fit next to my engagement band. They performed amazing work and my husband and I absolutely love it! I highly recommend Facets - they are professional, knowledgeable, and really good at what they do.

They do great work and are great to work with. Everything is top notch!They have done a few custom pieces for me and an insurance repair for a lost diamond. Great to work with!

Trust is required when purchasing something so special. I trust the Susongs with every jewelry transaction whether a custom design, quick turnaround, or repair. They are top notch. Ill never go anywhere else.

David and everyone at Facets by Susong, you all did an amazing job on our custom designed wedding rings! They are truly unique, quality pieces. Mrs Baker and I cant thank you enough!!

You get one on one service here. They are always willing to help or figure out a way to help & correct any problem you may be having.

Excellent customer service and reasonably priced!! Ive had 2 rings and one necklace made. Love them ALL!

Very friendly and extremely informative. I would recommend with any jewelry questions or purchase.

You cant beat their service. They get to know you and arent just making a sale. I continue to come back for new purchases.