Can someone please tell me what just happened?I really love my doc, she is great... she has helped me a lot and I’ve only seen her two times!... But today I called because I had a question about refills and what not. I am an EXTREMELY anxious person... and sometimes when I get an answer, it eases all of my anxiety! That’s all I need; just an answer. I asked my question. It was about a script not having a refill, I wanted to know what to do. I got to the end of the question and *boom*, the nurse HUNG UP ON ME! If anyone has anxiety the way I do, then they definitely know how much MORE anxiety getting hung up on by a nurse would cause... What the HECK just happened!? Why would a nurse do that to a patient who is seeking mental help? I’m confused and feel like crying. That sucked... I’ve been going to psychiatrists for many years and nothing even close to that has happened. Ouch.

Wonderful building with helpful and personable workers. The councilor and other people I interacted with were very understanding and helpful in learning and dealing with recognized issues. Immediate callback for setting up intake and extremely easy to set up follow up appointments afterwards.

I have been going there for 4 years. No mention of paranoia. A new patient that lives in the same place as me starts going there. They have been bothering me and the landlord wont help. Now they call me crazy and paranoid cause of what he told them. Time for a new therapist. :-(

The insight that has been given on my current situation was amazing. This place does wonders!

An absolute waste of time. Was informed on my first visit that i had no deductible to meet as well as no co pay. Cool, sign me up. went to 2 appts, and after verifying my appt times at a later date I was asked when i wanted to pay for my balance. A balance of $150 for 1 1 hour visit and this visit consisted of me literally talking the entire time. $150 an hour to just simply vent? I dont think so, I refuse to return.

I have no problem with bhgmhc. They do what they can with the time they have n if they have enough staff. There are soo many patients there. They do the best they can. So yeah I love my counselor n trust my doctor.

KWWL points out UP first to have Digital scripts. NOT. And they suck too :( Nothing but problems with digital scripts. Put in for more Ritalin Tuesday and nothing today run out tomorrow and wont have a thing on Memorial Day but they get vacation. Last time this happened they messed it up with CVS. Once they joined what I call Chaos Point everything went down the tubes. :( I thought we had laws against monopolys. UP owns just about everything now. :( And now they claim UP is first with teleconference. NOT. Been doing it for years and it doesnt help. Once upon a time there was group therapy (which I think is best) then its with the psychiatrist in the room. Now hes way over in AZ. You cant talk to a psychiatrist by shouting cause he cant hear :( This would not be the first Memorial Day theyve ruined. Guess Ill end up over doing it on Taurine again :( (basically if I ask for Ritalin with a week left it wont go thru. Weekends count :( But if I run out on the weekends Im SOL. :( (so I cant call on a weekend so I call earlier or later Cant do it earlier wont go thru, So I call later. This goes for my panic meds too. I actually get panic attacks hoping my panic meds go thru. o_O

Went in yesterday to get back on my meds for sleep Im an insomniac this nice psychiatrist told me Id be back on my meds so I could finally for the first time In months get a good night sleep I left called my pharmacy no meds called back Black hawk Grundy they told me she left called today and shes not putting me back on the meds she said she would shes not gonna put me back on my meds but she will give me prescribe me meds that I told her dont work no sleep again ig thanks

REDICULOUS!! They NEVER call back no matter how many voicemails I gave.I called them, they said they were busy called back 20 minutes later this number is no longer is service they are impossible to get a hold of.

I wouldnt recommend this place to anyone the doctors are a joke the way they run the place is a joke

Awsome