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Computer Reboot
4017 University Ave, Waterloo, IA 50701, United States
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Computer Reboot

Comments
Kr
Review №1

The guy who works on the computers would not even come out of his office for two minutes to meet and give assurance. They wanted me to leave my computer there assuring I would owe them money whether they even do the job or not. About as customer unfriendly as it gets.

Tr
Review №2

I came in looking to upgrade my computer and the guy didnt know anything to tell me about what ports do what and what I can do with them, I make computers with parts and your imagination is the limit,so what happened to all the bins of computer parts or even outdated parts like video cards, ram,sound cards,CPUs, I use to love coming here cuz the possibilitys were limitless now youve gone and sold out gone mainstream going heres pointless for creation its just for fixing computers

Ly
Review №3

I had what I imagined was a complicated dilemma. But not to this team. Fantastic, swift service. Very accommodating and helpful. Would recommend without question!

Mi
Review №4

Took in a laptop that was damaged to see if it could be repaired. Charged $50 deposit. Get a call the next day saying “it’s motherboard damage, there’s nothing to be done.” Expected that might be a possibility. Get back to the store to pick up the laptop, they pass it to me with screws literally falling out onto the counter. No paperwork, no check out process. I had to ask to get the cord back. He just stood and asked, “did you pay the deposit?” I responded yes. “Ok then your all set.” I asked $50 for just a look? He responded, “yeah that’s our consultation fee.” Would have been nice to know when I dropped it off. Honestly frustrated, getting it back with screws falling out, them trying to keep my cord, and suspiciously no work order? No more business for them...

J
Review №5

These folks are FANTASTIC!!! Ive had them do on-site work, and taken equipment to them. Theyre experts. I also appreciated that they were more interested in making my equipment work properly than in selling me replacements! That says a lot about how they operate. Theyre service-oriented, honest and reliable folks.

Bl
Review №6

Years and years of Amazing fast service . Thank you guys so much .

Be
Review №7

Great store with super nice staff. Cannot recommend enough for any computer repair needs.

Br
Review №8

The big guy who works there is grossly rude. Do not give this hole your business. They need to learn how to talk to people and be kind to EVERY person who comes in. I’ll make sure nobody I know EVER goes here and hopefully they’ll be out of business before too long since most small businesses like it will. They deserve it.

Er
Review №9

I bought a lot of computer from the my oldschool friend of mine. Then I heard he hadpassed on. I thought, oh boy this is it.Then Eric, Phill and Jamie took it over.The it takes to put together, diagnose the issues and have it ready to go. Nobody knows unless youre a school teacher to college professor will you understand what the heck is going on inside one of these things.No Joke!

Bl
Review №10

Great staff and fast turn around times! We had a technical issue with our store that killed the whole network connection and rendered our computers and card readers useless. Computer Reboot was more then accommodating helping us out on the DAY THAT THEY WERE CLOSED! Best customer service you could ever ask for. Massive recommendation!

Au
Review №11

Brought in some Apple all-in-ones to sell--we were initially told that they would need to hold them at least overnight to run diagnostics and make an offer, but it turned into two weeks. Seemed knowledgeable, but the timeline made me question whether they are reliable.

do
Review №12

The staff is great. Friendly and knowledge able.

Ja
Review №13

I went in there with several questions about my new laptop and the staff was GREAT he answered all my questions, if I ever have any laptop questions or issues this is the store I will go to

gw
Review №14

Yes I loved this place the first time I went

Te
Review №15

Built my own gaming computer plugged in headphones and Jack caused direct short to case.Could not get computer to come back on.Called computer reboot they said we will look at it.Took it in and talked to Phil he was very knowledgeable and I new I had come to the right place .I got a phone call from tech Jamie and after consutation and explanation we soon decided best solution was a new case ..Jamie installed every thing in new case plus upon my request water cooling änd new fans and lights.I am totally impressed by the clean look of this build.I thank you Phil and Jamie for your excellent service knowledgeable advice and kindness. This is why computer reboot will continue to be in business for a long time.

Sa
Review №16

What ever you need fixed for electrics, will be done right and in a timely manner!!I recommend this buissnes for any and all electric issues and purchases.

Er
Review №17

We use these guys for our business, best IT Dept. we could ask for. Reliable, Fast, and Reasonable. Highly recommend!

Ki
Review №18

Eric is an amazing IT guy!! Always been there for me whenever I need something. Great people and Great company!!!

BR
Review №19

Very helpful people, made a repair to my circuit board on the spot. Saved the day, I will be back whenever possible. Thanks, Brian B.

Ro
Review №20

Fast service and fair prices !

KC
Review №21

Great service by techs who really care about the customer.

Lo
Review №22

A place to get get your computer fixed for a reasonable price

Do
Review №23

Super friendly and knowledgeable free diagnosis great prices.. a fourth of what the geek squad charges

Th
Review №24

Great place, friendly and knowledgeable people.

Ge
Review №25

These guys are a joke they are so overpriced and theyre inventory is awful, go to newegg all you need to fix a computer is a phillips and a brain

Ba
Review №26

Very helpful with computer

Cp
Review №27

Honest, Affordable, and super fast!

Sh
Review №28

Great work & reasonable

Sh
Review №29

Great service

ju
Review №30

Helped me out

Ti
Review №31

Not a lot of help

Information
2 Photos
31 Comments
4.5 Rating
  • Address:4017 University Ave, Waterloo, IA 50701, United States
  • Site:http://creboot.com/
  • Phone:+1 319-233-9580
Categories
  • Computer consultant
  • Computer accessories store
  • Computer store
  • Computer support and services
  • Data recovery service
  • Repair service
  • Used computer store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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