The first time I went in Kerri was very polite and helpful. even when she is training new people. she knows her job well. thank you for having this location and a employee like Kerri. will continue to come back and use your services

Carey very professional and friendly. No matter what your situation is she’s always ready to help you with a solution. Need to cash a check no problem she’s got that taken care of. Need a loan to get you by she can help you with that too. 💜💜💜

Kerri Frank’s and shonda were the most helpful 2 gals I ever met. I would come back here even if I did not need a loan. Surperb conversation, great humor and the right amount of knowledge to make what I thought would be hard a cake walk. Thanks guys!

I am so thankful for this store. The staff is so wonderful friendly even if they have to turn you away. Way better then a bank. Will keep coming just to give them my business and to make sure they stay open.

Been a customer since April and i couldn’t ask for any one better than kerri to help me out when i need a little extra change. Always polite and very respectful on top of that establishment is all very clean. Will recommend and refer any to CIC!

Kerri made me fill out a review before my service was completed. I wish I hadn’t because my experience was greatly different than my review.I called before going to the store, told them my situation and asked if they would be able to do it. This was my 5th stop so I was desperate. She told me it would be no problem. So with very little gas in the engine of my friends car, we went, hoping for the best. All I needed to do was cash a check. I explained what it was and the amount and she said she would be able to.After 45 mins of waiting, we were told we would not be able to cash the check that day due to no verification from the CAR DEALERSHIP that wrote me the check!! If she had said “MIGHT” be able to or “POSSIBLY” be able to, I would have reconsidered going and not wasting gas. I feel very lied to and cheated.Kerry was nice but lied to me. I’m sure if the situation was different, I would have really enjoyed working with her.

Kerri was pleasant beyond expectation and very helpful. I was approved in less than 15 mins

Keri was very helpful with getting me what I needed! Will most definitely be coming back and recommending to my friends

Kerris always helpful, kind, and polite everytime i come into the place.

Kerri is always helpful and kind works by her self but still managed to be happy and helpful

I really appreciate the politeness and as in and out in 15 minutes ❤️

Kerri was fantastic and helped get a little extra cheddar in the pocket! Give this lady a raise! Customer service skills on par with the best!

There are very quick and reliable great systems couldnt cash a check at any store but this one so if you have a problem just try them out

KERRY WAS FAST FRIENDLY AND PROFESSIONAL SHES A REAL GEM I LOVE DEALING WITH HER

Kerri is always quick and helpful, she definitely deserves a raise for the work that she has done and continues to do

Very awesome 👍😎. I love it there. I would recommend everyone to this place.The lady is so nice and generous.

Kerri is awesome, this lady she has been the back bone of this business she has been the sole worker most of the time doing it all by her self. Ever time I go in there she has always been very professional and nice to everyone no matter how long the line is.

They were SO helpful cashing my check! I highly recommend using their services.

Cary is always friendly and willing to help, excellent service.give her 5 stars.amd a big raise.

Always helpful and polite. Best place to go to for a loan.

The manager has always been very helpful and personable. She cares about the people that come in,and will go out of her way to help. Ive saved alot of money using the money card she suggested. Not having it in my pocket keeps me from spending more.

Kind friendly service and very helpful with any questions always polite especially Karri

These guys have the best customer service

The lady was very knowledgeable and awesomeSo very helpful to myself.She is an Angel to the Check into Cash Family.

Very helpful and very quick service always good attitude

Great expierence Kerri franks thank u!

I signed up with them and the lady who was helping me was just learning. Great job for no frustration and teacher was helpful and kind!

Very polite and very helpful with cashing a check I had problems cashing anywhere else because of the size of it. Kept me updated and informed on the process. Very helpful!

Awesome service!! Always fast and friendly with no issues recommend for anybody that cant get a check cashed theyll do the best they can to do it for you

Kerri is one of the best this store is amazing and a total life saver to me

Kerri was very nice to me!! although i was kind of awkward she made sure it didnt feel that way. Thank you for helping me set up and account and everything! all the banks were closed when i woke up and needed to cash my check quickly and You saved my life!

Over all great experience and vary helpful

Fast and easy check cashing!

Very nice, took some time due to her training a new worker but very happy with my experience

Kerri did a great outstanding job at the Waterloo, Iowa location

Very polite and makes every thing fast and easy. Great customer service and I got approved fast

Very nice lady very helpful.. thanks

The gal at that helped me was extremely nice and talked me through everything! Will certainly use again!

Great service. And exceptionally respectful. I advise anyone to use CHECK INTO CASH.

Very polite and professional

They helped me a lot ❤️

Carrie was vary respectful and did all she could to help me

I came in with what I thought was the up to date bank statement I started to think I wasnt going to get aproved. But as time passed I won ovsr with my natural awkwardness but honestness and the process went well.

Very helpful and informative. Let me know upfront costs. Will use agat

The employees at check in to cash are so helpful and nice. They give the best quality to their customers in a quick amount of time!

Carrie & her team are super friendly & Very helpful. Appreciate so much the unassuming and non judgmental attitude in serving there customers. Great service to remedy short term situations that arise.Carrie is so caring & easy to work with when a delay or a paycheck doesnt arrive in time . I always make it right . They never question I will take care of it. Thanks very much for Excellent customer service !!!

Professional, made sure everything was correct, walked me through everything she had to do for such a large check, and was kind during it all even though it was a hassle.

Extremely helpful! Great place! Highly recommend for any check cashing needs

They are very professional and polite. They are awesome

The very best! Kerri helped us and went above and beyond our needs. Thanks again!! :)

Hi my name is Earnest Owens & I Recommend Check Into Cash because they fast service they provide when you need cash.

Stephanie is awesome!! I never saw one person that could assist so many people effectively. The office is always clean and she always has a smile on her face!!

Kerri was very helpful in helping me cash my tax refund check. Very polite and professional! I appreciate her help and knowledge on cashing my check.GIVE HER A RAISE!!👍

The staff is friendly and helpful. Carrie is a wonderful representative. This location could use more dedicated staff so there is not one person during busy times.

Kerri was very helpful and explained the process well..

I have had only positive experiences at the Waterloo Check Into Cash location. The employees are always courteous, friendly and helpful. Making payments by phone is easy and convenient. I would recommend them to anyone who needs their services!

Kerri and her team are super helpful. I walked in stressed and came out less stressed because of the fabulous customer service they have. The process seems hard but it’s not..if you ever need something and a little cushion stop by and see them they are awesome

Great customer service. The girls were very helpful. I also observed them with other customers and they were both amazing. I would recommend and send others for your services.

Carrie helped me with awesomeness!!!! Check into cash is the place 2 go

Very polite :)

The ladies at this place have always been the kindest Ive ever dealt with. They handle the busy times well and I always like coming back here when I need to

First time using And felt very welcome and at ease the ladys are very friendly

The lady working here was very friendy and professional. Very clean good routine while accommodating covid19. Great experience 👍 👌 👏

I appreciate the social distancing measures that are in place in this store. Staff was professional and very helpful

Check Into Cash is a very friendly business..awesome atmosphere...service is friendly and great customer service. I usually deal with Carrie. She is awesome and a great assess to Check into Cash. She is so helpful and friendly and makes a customer feel that she is there to help you. Im so thankful for check Into cash and the great employees they have.

Pleasure doing business with Stephanie was very helpful

Great service provided by the Customer Service Agent present. As well, she provides comfortability to alland security.

Great staff, theyre always friendly and get things done quickly.

It was quick and easy great staff

Kerry is always as helpful gets ya what ya need and on your way to the rest of your day relatively quickly!

The staff are both friendly and engaging. They personalize interactions with clients with positivity. Great customer service.

Fast friendly service I recomend this place if you need a check cashed quick...

Love the ladys here. Always welcoming and understanding. Make you feel like family!! Great job ladys!

Very helpful and friendly service highly recommended

I have been going here for a couple years now. The staff is always friendly and accommodating when emergencies arise. Kerri is always helpful and I definitely reccomend.

Was a wonderful experience every time and Carrie is always such a great person to be around!

I needed money & the repayment was reasonable. I appreciate everything that they did for me! They’re great & friendly people!

Only place I go to cash my check

I rate this location solely for one word, Kerri! She is a powerhouse of a person and a worker, both professional and friendly. She gets the job done no matter what cards are dealt to her, if it wasnt for Kerri I most likely would have gone elsewhere. Very happy to have met a person such as herself! I am editing this to add some more recognition aside from Kerris amazing personality I wanted to recognize Amanda as well! Very friendly and professional, well welcomed addition to the team! Also theres a new person? Abbigail (sp?) Seems like a friendly person and another welcomed addition!

Great place when you need some help!

She was very friendly and helpful! Did a great job! ❤️

Kerri is the best and is always there when we need it!

The people there have treated me great and have worked with me in every way and I would recommend them to anyone

This place of busines is excellent combined with the the excellent work that is done by Carrie I believe her name is. The client to worker ratio is not even close to fair so money collection is slow on there end because of covid at times and they still work with people if you work with them if you are not a POS and give respect and dont act like a fool.. I recommend this place to all people that need a little assistance or help. Excellt people. Excellent place. Excellent service.

Great customer service! Friendly! Clean environment and always accommodating to your needs!

Very hospitable and helpful! Always a great experience. Thank you!

Excellent service very friendly was a great experience I’ve been going to them for years very satisfied as always

Always very convenient. Kari is wonderful,professional and makes sure the process is quick and stress-free.

Carrie is very kind always staying busy, she is a very awesome person . I would recommend to go here at this location because of her :)

Fast friendly and convienient!! I always get a smile everytime i stop in..

Everyone is really courteous, friendly, and their good at going over things with you. You can trust them.

Staff was very professional with dealing with customers waiting. Very polite and friendly. Thanks.

Really nice lady, treated us with so much respect. Thank you

The staff is always friendly and very helpful! Love the Waterloo location!

The service is great and friendly!

Spent all day trying to find someone who could cash my 2 party check..And I needed it this evening..and you guys saved the day! Staff was awesome and friendly. Thank you again!

I have been coming here for awhile and Kerri Is always very professional and very curtious. She is a very nice person and very respectful.

Very friendly staff, I was helped right away and it is a very fast process

Always friendly almost just want to go visit

Very polite people. And very helpful.. great place