Great service, fast response, and a more than fair price! I was stuck on a hump in a driveway and my customers were about to come out. John was there within minutes and pulled me out and they never even knew!
They do a full detail on my car and it comes out so perfect! I love it! They always do an amazing job! Highly recommend them.
Best towing company in CT. Always on time and always friendly. I highly recommend anybody that needs their car work on or detail. Stop by and you will be satisfied.
Always quick to take my car in and get it back to me!! Fair prices too!!
WORST CUSTOMER SERVICE EVER!!!! Ladies in the front desk are really RUDE! They make you feel less as a human they treat customers like animals.
Worst experience I have ever had getting a tow. They were rude on the phone, and said they werent wasting their time with our tow. Also didnt tell AAA they werent coming to get the car. When we asked for the name of the company because we were referred through AAA, we were hung up on. Thanks for wasting OUR time.
Unprofessional and unreliable. Unless you want to be told that your needs are a waste of time and that the company doesn’t have time to provide you a service, avoid this place.
This company is OUT OF THEIR MINDS. Claiming that towing a car is a “waste of their time” when it’s listed as part of their services. OUTRAGEOUS. Go somewhere else!
The worst most corrupted shop. The state troopers use them so they can rob your car and hold it hostage until you pay $400 rather than towing it to your choice of place. The state troopers lie and calling it “avenue towing” when it’s avenue auto sales. When I disagreed with them “totaling it” and getting my car back they damaged my car on top of that. I am suing them. Look for it if you want to join the suit
Great customer service driver was on time and courteous !
Great people highly recommend
Fantastic owner and great employees especially John the Tow Truck driver. Buy y a used car or get you car/truck towed especially big rigs. Also, fantastic vehicle detailing.
On behalf of avenue Auto I recommend anyone to contact them for towing and and for anything else they are awesome people and the owner is the best so make sure you consider avenue Auto before anyone else you can go wrong
I highly recommend Avenue. They arrived earlier than they said they would. Driver was very helpful. Will definitely call them again if I need a tow.
Highly recommend! They towed my car last minute while I was at work on a Sunday when they were closed. And they were the cheapest around. Thanks again John! Youre a lifesaver!
This place is the best. They are great people they helped me so much with a tow fixing my car and dealing with my insurance. Thank you so much
I took the 50 minute drive from my house to look at a vehicle being sold here. I arrived shortly after noon on a Saturday to find the office closed - when the hours listed on the website as well as the office door said they were open until 2 on Saturday.Although the vehicle I was interested in was there and looked to be in better condition than I expected, I took my business to a different dealer.
The owner of this place is amazing. So courteous and caring.
Bought my truck from Avenue Auto, and although I wasn’t satisfied, John came through with excellent customer service. Remedying the situation with complete satisfaction. He is an honorable man.
Worst towing experience ever. I do not recommend and will request that roadside assistance not send them to me in the future. I would never buy a vehicle from a company that operates the way they do.
Old school family business. No tricks up their sleeve .While no one does business on a handshake anymore, I believe I would have the same good result here if I did. Large assortment of low cost cars ($2,500-$3,000) in good condition, Also offering higher end cars as well .Bought a car over a year ago from them. They made good on some issues that went undetected by my mechanic when I took it to the pre purchase inspection.(Even though they had NO legal obligation to do so.) I now use them as my mechanic, even though I was happy with my prior mechanic and wasnt looking for a replacement. Good location, comfortable waiting room, they get me in and out in a reasonable amount of time and their prices are very competitive. (They even spoil their customers a little by not nickel and diming everything!)The car I purchased was only slightly over $2,000. They immediately offered over 6 choices in that range, that met the criteria I was looking for- both on and off their premises .GREAT HIDDEN LITTLE GEM OF A BUSINESS.
Anthony and John are a rarity today in a society where people only care about themselves...They are Fair and Honest..They are willing to work with You and Your situation.Give them a try.
Nice guy Mike. Honest. Good prices.
Great Pricing, none of the typical salesman gimmicks. Highly Recommend!
Nothing but problems starting the very next day after buying my car! Bolts fell off my breaks, twice! Radiator starting leaking! And just shy of a month, the transmission started slipping, spark plugs 3 and 5 stopped firing, due to bad plugs and wires, and multiple fuses blew! They are lucky I paid just shy of the Lemon Law Standards, because I did contact a lawyer! Dont EVER buy from Avenue Auto in Waterbury!
My car broke down in an awful intersection, they were fast and honest, totally saved my day!All my towing is thru them!
Counterfeit cash. Operations. Not good.
Best customer service, best pricing, honest, very helpful, i highly recommend
Fast service