I am so happy that Wasilla has this office! Every single person there that I have dealt with is so friendly, fast, and efficient. Today, I had the pleasure of working with Corina. She is so amazing and helpful! Every time I leave this place, I have a smile on my face!! Thank you for making the experience a delightful one!! Keep up the amazing work!!
Extremely friendly, professional, and quick service. Sarah was very pleasant to work with and made the process of switching my out of state license, very smooth. Way Better then going to the DMV.
Ms. Kendra was so helpful & she provided me with excellent customer service. UMV all in all is a great place with helpful tellers. Thank you !!
Brenda at UMV is AMAZING!! I have been in there several times with complicated cases and she always helps me, regardless of if its explaining every step in detail (and then helping me when I have to leave and come back with proper paperwork) or finding a way to help me get lined out in the moment. Ive spent 90+ minutes at her desk before while she works out the knots in complex issues with me, and the entire time she had a smile on her face and was helping all her coworkers. She never got frustrated or annoyed. I think Brenda deserves to be running the place or at the very least, needs an ENORMOUS RAISE! Thank you Brenda for all of your help and I hope that UMV appreciates what they have in you!!
Excellent experience. Very happy with the speed and price. Thank you Kendra. She did good simplifying some unnecessary steps that we would have otherwise gone through. She was very nice too👌
Kendra was absolutely amazing and helpful. I was missing one document to change my name and she helped me out and get my name changed instead of making me come back! Totally worth the additional fees between the time saved and the service I received I will be going back!!
They were fast, polite, and efficient. Certainly a better experience than the hour wait at the regular DMV. Until the bill comes... My $15 standard ID ended up costing nearly $60. I feel completely blindsided. I figured it would be 10 or 20% more, not 350%. I guess I could have protested and left without my card but who does that? Super shady business model. Check the prices before you accept the service here. I regret it.
Excellent service in a convenient location! Corina was super helpful and knowledgeable. She took care of everything we needed in a timely fashion.
This is hands down the best DMV I’ve ever been too! The girls that work here are actually friendly and personable unlike all my other experiences at places like these! We had to come a few times and we spoke to Kendra and Corina and both of them are awesome and helpful! It was nice not having to dread coming back.
Wonderful experience. Corina made my license application very pleasant. Very knowledgeable and courteous and professional. First class altogether. Thank you!!
Kendra was excellent on answering all my questions and very informative. She knew me from 2 days prior which I believe is very good customer service and shows incentive of being observant and also memory of all the different processes. She made my trips very easy for me. Thank you Kendrafor your service.
Kendra was very pleasant and helpful. We had a complex situation and was able to get creative to walk us through every step to get what we needed. Thank you so much.
Myriad was fantastic. She was very knowledgeable and efficient even though we had to get plates and title registrations for 5 different vehicles. she was so nice, she reminded me of my granddaughter. You go girl
Hailey was such a pleasant person to speak with while we processed all my tag updates. Glad she is there helping others out.
Outstanding service provided by Kendra! Sorted out a number of issues regarding out of state title change, registration and changing of plates from one vehicle to another. Patient, kind and knowledgeable.
Brenda helped me today and she did a fantastic job. She was quick, efficient and friendly. I am always pleased with the service I get at UMV.
Kendra helped us today. She was super professional but pulled it off with a warm and caring personality. Why cant more offices be like this?!? Be human and be professional. Thank you, Kendra, for an incredibly positive experience!!
I went in for registration renewal. I was greeted by everyone as soon as I walked in the door. It was my first time going there since they moved locations and I was happy to see how much more room there was. Myriah was very helpful and polite. I was out of there within ten minutes.
Fast, friendly service. Had my paperwork all in hand before going in, took about 20 minutes and I was done.
Oh wow. Such an outstanding organization. ALWAYS a great experience. Very knowledgeable and professional. KENDRA did an outstanding job today. Kudos
Kendra made my experience at the UMV very pleasant. She was patient and helped me navigate my transaction. I really appreciate the convenience of the UMV, especially when dealing with great people like Kendra!
Very good experience at this facility. Kendra made the out of state new license application and process very simple. I was in about out within the hour. Great professional service at this UMV.
Kendra was a great help when my husband and I went to get our real ID. She was so sweet and helpful. She was patient, knowledgeable, personable, and efficient. I would recommend anyone to go here for all their DMV needs.
Kendra is awesome! She has helped me on a few different occasions and shes always been very friendly and helpful. Keep up the superb job, Kendra!
Ariana was great. In the middle of her helping me out, their computer system crashed. She updated me immediately and apologized. System came back up within 5 minutes and she was able to finish my vehicle re-registration.
Fastest UMV experience of my life! I kid you not I was in and out in less than 5 minutes for a title transfer. I do recommend Myriah as she was excellent to work with and made the process go that much faster. Very excellent worker!
I went in to transfer my personal plates and renew my tags. Olivia was new but she did everything very well and was super sweet. She definitely made my trip less annoying than it could have been and for that I am very happy! Thanks, Olivia! Hope you checked out that song!
Awesome experience! Quick, knowledgeable, friendly, and just amazing to deal with. Dealt with very nice lady named Corina. Highly recommend.
Was SO SO SO much better than the dmv. I had to renew my driving license and was in an out in no more than 15 minutes. This was after spending 4 hours at the dmv in Palmer the previous day. Yeah, quite a difference. I had a lady named Kendra and she was super professional and efficient, yet personable and likable. The setting was roomy and clean, but not so stuffy and sterile feeling like a hospital. Overall, the experience was very, very pleasant.
100% satisfied. Kendra Was most helpful, kind and awesome employee I have EVER hoped to be assisted by. Was in and out in 15 -20 mins with NO problems at all. Thanks you guys !
My experience at the Wasilla UMV with Myriah was very positive. She was kind, courteous, and very professional. Her knowledge of subject matter and direction were superb. Thank you.
Kendra is super sweet & has helped me efficiently every time & has a great attitude. Also not to mention the whole atmosphere of the place is very welcoming:)
The staff was very friendly and made switching all my out of state information to Alaska stress free. No wait time at all either. 10/10 would recommend
Had an AMAZING experience when I took my daughter to get her permit test. They were all so kind and helpful and made the experience such a breeze.
They were very fast and friendly. Myriah was the person who served me and she was great. Much more convenient than going all the way to Palmer.
Fabulous service! Walked right in and Corina took care of all our DMV needs. We will definitely be back next time we need anything done.
Wasilla UMV was great! Way faster and more efficient than the Palmer DMV, and no appointment needed. Corina was very friendly, knowledgeable and helpful. Highly recommend
Great service! Ariana was knowledgeable and efficient at her job! I would definitely recommend umv over waiting in line for hours at the dmv
Corina was the clerk who helped me at the UMV in Wasilla. She was very helpful, very thorough, and very friendly! I was in and out in about 10-15mins to do my Real ID and she made the experience much more enjoyable than going to the DMV. Thank you CORINA and the UMV Wasilla! Will definitely recommend any non-commercial person go here for quick, friendly and efficient experiences!
Kendra is the best. She was very knowledgeable and professional. It was minimal wait and quick service. Highly recommend for all your DMV needs!!!
Went in for a REAL ID, line was quick and process was efficient. Thank you Corina for all your kindness and help!
Taylor was absolutely AWESOME, PLEASANT and so helpful. Went in to get a title change and she made the process smooth and pain free!
Ariana was great, she was very helpful and fast . I will definitely recommend people to use UMV over DMV there was very little wait time and with great staff like Ariana it makes dealing with titles and registration a pleasant experience
It only took Myriah 10 minutes to get me a new title, z tags, and new registration. This is definitely worth the extra 80$ or so in fees just for not having to wait 2 weeks to get into the dmv. Loved it.!
Ariana helped me register my vehicle and was fast, patient, kind, and friendly. She helped me each step of the way despite MY being unorganized and got me in and out quickly!
Myriah was absolutely wonderful to work with, she was very helpful, fast and super nice. I will definitely be coming back here again.
These people are wonderful. Kendra did a outstanding job helping me get my license
Kendra was great to work with. Very pleasant and knowledgeable. Made the whole process easy
Went to get my drivers license renewed and obtain my real ID. Brought all information needed to process but informed couldn’t do because one piece of indentation was different than others even though multiple paperwork identified all names belonged to me. Promised a return phone call to help clarify matter. Never received. Went to Anchorage Huffman store with identical paperwork walked out 10 minutes later with temporary real ID card with permanent card received in mail. Think staff in Wasilla needs additional training.
Tayler at the umv wasilla was so fast courteous very pleasant to tall to and know how to work the system to get everything done in a fast and friendly manner.
Ariana was so helpful! I’m glad I came here, it was remarkably quick and I got exactly what I needed. Thank you so much!
Mariah, Did an excellent job. It was fast and efficient. I will definitely go back to UMV In Wasilla Alaska
Brenda did a great job setting up my registration and title transfer.
I have really liked going to this place for dmv needs Kendra is really nice and patient way better than the typical dmv experience
Arrived and saw 24 people in line, I was seen in less than two minutes. They have multiple lines for quickness of service, every employee was smiling, (crazy right) extremely polite and informative. The experience was better than regular DMV.
Kendra is the best employee there by far, she got my off my provisional and onto a license in under 20 min, best worker and everyone else sucks
I went in a couple days ago just to have a few questions answered, and Myriah called me right up, got be squared away, and was very reassuring. Thank you! I will be back.
Wasilla UMV is the only place I go anymore. Corina is extremely knowledgeable and my experience is always top notch.
Faster than the DMV by a country mile! Easy to deal with as well!
Just moved to the state. Came twice, once to test/register my vehicle ($350ish) and another to get my license($100ish). Kendra was awesome the first time and Myriah the second. A great place.
Corina was professional, pleasant and efficient! I couldn’t have asked for better service. Thanks.
The DMV wanted me to set up an appointment for something I needed ASAP. I only had time to take care of it on my lunch break. This place is convenient, fast, and helpful.
I had a great experience working with Olivia. She was very kind and helpful.
I was actually not at all looking forward to making a trip to the DMV/umv at all but it was actually amazingly fast. HUGE thank you to the girl that helped me - YOU ROCK, KENDRA!!!! X10000
Amazing customer service and Ariana was so helpful with my registration and plates. Very quick and easy.
Olivia was awesome! fast and efficient and helped me with all my issues thank you to Wasilla UMV highly recommend
Corina was very friendly and helpful. I love the UMV!
Very fast and friendly service. The clerk was helpful and we were in and out within 20min.
On 8/4/2021 Kendra was very helpful, friendly and knowledgeable. Will be back to your location for in-person transactions. Thank you.
Great knowledgeable service! Myriah always does an excellent job assisting customers with their needs!!
Fast service, Ariana was very polite and helpful. Highly recommend UMV over the DMV.
Corina waited on me. She was polite and helped me with my problem quickly and sent me on my way with a smile. Will definitely go there again.
Taylor was amazing and super helpful. Fast and efficient.
Thanks to Ariana for Excellent customer service. Very thorough and professional.
Kendra was awesome! Super easy and quick process.
Absolutely the best place to get your DMV affairs done. Picks up for the States shortfalls. Well worth the surcharges for the respect and courtesy as well as the accuracy.
Myriah is a Rockstar, I didnt have everything I needed, she made a couple of phone calls, resolved the issue and took care of my problem and away I went! Great service, no wait, heats DMV ANY DAY!!!
Very convenient and fast. The lady who helped me was a great help.
Great, way better than going to the DMV. Worth the extra money.
Olivia is my favorite!! highly recommend her
Corina is awesome!!! In and out the door in under 20 min. Wonderful service!!!
Myriah was able to take care of my very quickly and efficiently.
Mariah was efficient, professional, helpful and kind! Great experience today!!
Amazing service from Myriah, never going to the dmv again!
Needed to add my motorcycle endorsement to my license and get my motorcycle title moved to my name. Only took 15 minutes Myriah was very helpful and efficient
Kendra was a delightful employee. 5 stars
The wait was long, but I think I just caught the Monday morning rush. Taylor was phenomenal and friendly! Super helpful.
Brenda is the best! She went above and beyond by helping me fix an incorrect vin on my vehicle title!
Hailey was awesome, always good service at the umv
Great experience getting my license and vehicle registration. Had three different employees help me and all three were excellent. They are the example of excellent customer service. Many thanks to all at UMV Wasilla.
Had a wonderful experience a young lady named Jordan was extremely helpful. I was there to renew my license she did a wonderful job of helping me through the process. Thank you
Quick friendly service. In and out. Nice atmosphere.
Myriah was great! I was in and out within minutes
Corina was fast and efficient, but also very nice! Thanks Corina ☺️
It was great! In and out of there in no time
First time in after seeing the sign and hearing the radio ad. And I was impressed. Organized, friendly, quick service. Yes theres a fee for my title and registration, but so worth it. I was in and out in 20 minutes. Even with five people in front of me, we moved so quickly. Kendra got me all set, answered my questions, made it an easy process. I dont have to go to the DMV often but if I have to again, Im definitely going back to the UMV!
Myriah was very fast and efficient, also very professional!
I have to say this is the BEST experience getting plates and transferring titles ever in my adult life. My agent Taylor was very pleasant and knowledgeable. She walked me through the process very efficiently and quickly. There was no detail missed and we actually corrected info inaccurately entered in Anchorage. I had no wait and walked straight up to the counter. No standing in line. Awesome. There was a wonderful atmosphere and multiple staff cleaning and mopping up the mess we carried in on our boots/shoes. I would recommend this location and person to anyone and will never go to another location. I heard about this place by word of mouth after being refused service at Palmer location w/o appointment which was weeks out. Thank you Taylor and Wasilla umv.
Corina was exceptional! Great experience