DC Floors refinished the 100 year old original oak and walnut floors in my condo back in 2015. They did a fantastic job and were responsive, helpful, and pleasant. The floors have worn beautifully even in high traffic ares. I have had a few issues with nails and small repairs since then, which are to be expected given the floors are so old, and they have cheerfully come to address them. I would highly recommend this family-owned and operated business.

I had DC floors come in to refinish my floors. Against my contractors advice as he wanted to use his own guys. I wanted to try to help some local businesses so I went with DC floors. Seemed like a good company and Tony was responsive and helpful in explaining. However when it came to actually doing the work his partner Ed showed up and thats when things got bad. We had already worked out a quote for the job however 2 days into the work Ed requested another 4400$ that he wanted in the middle of the job, I told him thats way to much so he came down to 3800$ which was on top of the already quoted price. As uncomfortable as I felt sending more money in the middle of the job I did. During the process pointing out some areas that needed work and Ed said he was sure to address them. During this process there was in issue with the bank and the check was not cleared, so Ed calls me yelling and cursing me out, yes the customer telling me how I am f-ing up his books and he wants cash now. I told him absolutely no and that all money will be paid at the end of the job. The job was disappointing there are spots where they didnt sand, they didnt poly the steps nor the top level, and there are spots where they didnt use enough wood filler so you can see in through to the floor below. Ive have called and called and the Ed came out to look finally and said he would have someone come out to take care of it and nothing still. I plan to contact reputable floor company now to fix all the mistakes and now spend additional money on top of the 13k I already spent of going with DC Floors. BIG MISTAKE

I contacted them to hopefully set an appointment and consultation and no one ever called back needless to say I found someone else with customer service.

They left my front door open and unlocked they are refusing to answer any questions involving that situation they were refusing to answer my calls at this point extremely disappointed I spent money with this company do not use

Left my home open, The safety of my wife was put in danger by this the work they did with sloppy and they refuse to make repairs to their shotty work

I feel the need to share my negative experience with D.C. Floors to warn would-be customers of this firm.I called D.C. Floors to have scratches in my hardwood floors removed. Other firms had declined to work on individual areas, perhaps for good reason. When they showed up 30 minutes ahead of the scheduled time early in the morning, the D.C. floors manager and an apprentice gave me no explanation on how they were going to remove the scratches but went right to work, sanding the floors in a pretty brutal manner and then applying paint. The manager promised to check back in after 4 weeks to make sure the results were nice but he never did. The results were horrific, my floors are discolored in the spots treated and actaully look worse than before. For this work that was done in less than 2 hours I was charged almost $1,000. When I called the manager some weeks after, he said he could not come to fix due to Covid-19. I have called several times since but he did not pick up or return my calls.The experience was terrible overall. This individual appears to be nice and willing to cater to clients need but in fact he is full of **** (I heard him cussing on the phone outside my home). He also seems to pick his estimates out of thin air. I was stupid enough to look only at the overall four star rating on Google without reading the reviews in detail,´at least one of which fully mirrored my experience. These people are no experts, they really dont care for your floors after all but rather take the money and move on to the next project. I am still aghast at this recklessness and neglicence and wish I had spent the large sum of money on something worthwhile.

I recently renovated my house and considered replacing my old wood floors because the wood look awful, but decided to call DC Floors to come out to give me some advise on what to do. Tony and Eddie were really great in working with me and they suggest I refinish the old ones and they gave me a reasonable price to get it done! Eddie brought out different samples colors of stain for me to choose from, and he said they could sand them and make them like new again and explain thoroughly what type of wood I had and what stains would be best for the wood, so thou I was somewhat reluctant, I picked one of the colors he suggested; and it was a great hit!!! I even had some pieces of flooring missing due to other work done in the house, and they were able to match and replace it. I had a crazy work schedule but they were able to come as earliest as I needed and when I worked late they were very flexible to come later when I got home. Their workers were extremely careful with moving my delicate pieces of furniture and a perfect gentlemen to even help me move other items I had not yet had a change to move. I found them trust worthy and due to my busy schedule, I was able to give them the key to finish the work. The floors looks BRAND NEW!!! They did a GREAT JOB!!! They did such great work that all my guests thinks I had new floors installed! Not only did they do my resident, I have other property and I had them to do the same at the other house as well, and each year I have them to come out and clean and polish the floors. I just discovered that DC Floors is family own both brothers Tony and Eddie are fair, honest and reliable and most important they have workers that are skilled theres nothing about wood that they do not know! I plan to continue to use them for all my floor needs, and will tell anyone if you want great floors than you would want DC FLOORS!!!Thank you Eddie and Tony for doing such a AWESOME JOB ON MY FLOORS!!!

Contracted with company 6 months prior to the supposed completion of work. Failed on many accounts to.meet times designated and sloppy applications of urethane as well failed to remove corner round, and failed to fill the cracks in floor as we contracted.Also failed to respond to.my phones indicating my dissatisfaction of their job. Had to hire a different compnay to complete to my satisfaction. I clearly would not recommend this company.

I had used DC floors in 2010 and then used them again in 2018 to refinish 1860s hours with fragile floors. Came out looking very good. I would recommend DC Floors to anybody.

Great service and very accommodating of my schedule. I highly recommend dC floors and would use them again in a heartbeat.