CLIA is at best a potential one sided coin. They need to step in and inform potential passengers about the marginal medical care available aboard most of the mainstream cruise lines. Many of the Doctors are simply foreign opportunists that take the gig to satisfy their need for travel and entertainment. The cruise lines satisfy their duty with generally marginal, bottom line oriented, choices instead of in depth patient care. Too bad, for the industry and those affected.

Great customer service

They have never replied to my e-mails or phone calls concerning the where abouts of my ID card. Its now Feb. and I cant even request a TA cruise rate without my ID. They were quick to take my money in Sept. by automatic renewal but not quick to follow up on my ID. Someone should do something about CLIA...we are paying too much money now for the lack of service.

Nobody responds to request for CLIA cards.Ive received 2 warnings that my membership is being auto-renewed in Sep.2018 3 months early.Twice Ive told them I will renew my own membership & they ignore me.Ive been a member a long time & they have never been very responsive,but, THIS IS THE WORST ever tHEY MUST HAVE LOCKED UP & RUN AWAY FROM HOME. I am not even using the same card they haveAnybody else with this problem. C Poole

DONT YOU GO THERE, Ugh nasty service. I tried to get a cad and the did not respond, go try carnival way much better.

Absolutely excited to be in partnership with this organization. Earning my certifications and cant wait to share more with others.

I have been trying for 2 weeks to call them on the telephone. After long holds am asked to leave a message or am disconnected. The message says my call will be returned within 2 business days. Still waiting. Have tried to send emails also - no reply. How do we get in touch with our CLIA team???????

What a privilege to be an Accredited Cruise Counselor with CLIA! This organization is true to its purpose to provide education for the travel professional. I love it because the more I LEARN, the more I EARN! #CLIARocks #Cruise360 #TravelAgentsRock

About CLIAEstablished in 1975, Cruise Lines International Association (CLIA) is the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community. CLIA supports policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment and is dedicated to promoting the cruise travel experience.CLIA’s Mission:CLIA is the global organization that fosters our members success by advocating, educating and promoting the common interests of the cruise community.CLIA represents the interests of the cruise industry community.50+ Cruise Lines – From ocean to specialty cruise ships, CLIA lines represent more than 95 percent of global cruise capacity.340+ Executive Partner Members – As key suppliers and partners to the cruise lines, executive partners play a major role in the successful operation of cruising, including ports & destinations, ship development, suppliers and business services.15,000 Global Travel Agency and 25,000 Travel Agent Members – Our travel agency members include the largest agencies, hosts, franchises and consortia in the world.CLIA Cruise Lines serve more than 24 million passengers annually.Global Reach: 7 Regions Around the WorldAustralasiaBrazilEuropeNorth AmericaUK & IrelandAsiaCanada

There is no service at all. They will not return your call or emails. They can not keep up with your records or training, and always trying to suck money out of you. I had submitted my materails for my certification including my log book. Everythong passed, and I was granted my certification, and later on they, told me that they didn;t get my log book, and everytime I submit it, they denied it, untiI I finall talk with someone and everything was there. The staff has no knowledge of what their job are and the purpose of clia. I have renewed my membership, but my profile still has my last year information saying expired. It is very very upsetting when you finally get someone, and you try to explain to them the situation, and the service rep. cannot solve the problem and transfer you to some one else, and then it start all over again, with trying to get someone on the phone or to call you back, or even email you back. : IS CLIA WORTH THE MONEY: I can go on and on

Horrible customer service and my credit card was charged for annual dues but Ive received nothing.

No one is answering calls or emails. Very frustrating as it makes you feel as there is no support at all from CLIA office

Wont answer phones, system hangs up when you select to be transferred to customer service

I have been a member since 2004. I have NEVER been able to speak with a live person by phone.

Phone number doesnt work. Is CLIA still in business?

There is no support at all. Their customer service is awful. I bought one of the certification packages and had technical problems reached our for help with no response. Really wish I hadnt signed up for a membership.

This is a Money Sucking Organization with No Help. Should contact FTC about their dirty practice. Nobody picked up phone. Answering service always full and cant take any message.

No one has answered my previous question

Know one is answering the emails.

Cruise Agency