I do not have a Mazda vehicle but I scheduled an appointment at Budd Baer to get my oil changed since Mazda was running a promotion for educators to get a free oil change. I didn’t realize the promotion expired on the last day of September and the Mazda website had allowed me to schedule an appointment with this promotion for October 2nd. On the last day of September, I received a call from the service department at Budd Baer explaining the issue to me. They said they would try to get me in before the promotion expired and they did! Everyone there was so friendly and I was beyond pleased to see that my car had been washed too. I had a great experience with Budd Baer Mazda’s service department and really appreciate them squeezing me in so I could take advantage of the teacher promotion.

Michael and Dexter were a pleasure to deal with! They made the whole process easy. Thanks!

I had an amazing experience buying my vehicle from Budd Baer Mazda. The process for trade-in was smooth and enjoyable. The team was very understanding and I am now a proud owner of a great Mazda vehicle.

We could not have asked for a better experience. They were professional, knowledgeable, and friendly. Everything went smoothly during our transaction.

Made an appointment late in the afternoon for the following morning at 10am, showed up early and they were ready for us. We received a friendly prompt greeting with a smile and offers of coffee by Michael Rockwell. Michael was professional. He had already processed our application. They were ready to show us their huge stock of vehicles. We quickly test drove the one we liked best while they processed the rest of the paperwork for us. We arrived back to several different offers so pick from and choice the best one for us. Next we went to the finance department to see Dexter Hazel, we were in and out in no time. He was quick to explain all our options making everything clear to us. Overall the process was painless and quick. Great way to spend a Saturday is with the crew at Budd Baer Mazda! We love out leased 2021 Mazda CX-30! ZOOM ZOOM!!! Thank you all very much for a great experience!

I just purchased a CX-30 from Budd Baer and couldnt have had a better experience. My salesman Michael was great and the whole process went smoothly. If you are in the market for a Mazda, this is the place to go.

Just leased a 2021 Mazda CX-5. The whole process was great. Salesman Ed was terrific. I would highly recommend Budd Baer to anyone.

I had a very good experience with Budd Baer Mazda. Everyone is very professional. They have a very nice, modern, clean facility. Even when so many have a short supply of vehicles, they still had a decent selection. Their prices are very fair. I would definitely recommend Budd Baer Mazda.

They were absolutely great. They answered all my concerns and the transaction went effortlesslyI would highly recommend them

The overall experience of purchasing a CX-5 here was tremendous. I dealt with Patrick. He was informative, professional, and was not at all pushy or pressuring me to buy like many dealers do. I found out he owns the same vehicle, so having that honest perspective (different from someone just trying to make a sale) made me feel a lot more comfortable.Dexter made the financials and paperwork quick and easy to complete and was very informed about questions I had. The manager Nate went out of his way to offer me pizza that was purchased for the employees.The only complaint I would have is that the wait time from when I agreed to purchase the vehicle to the time I actually got in the office to sign the papers was too long. I would say I sat around for close to 2 hours. I realize it was a Saturday and they were going as fast as possible, but having more than one individual working with people on paperwork would get people in and out the door a lot faster. I will give them the benefit of the doubt here, but will have to adjust my rating if the wait time is that long when I go in for service in a couple months.

This was the best car shopping experience I ever had. Michael was great, as was the rest of the team! I would highly recommend.

If I could give them 10 stars I would. We came in from Ohio to purchase a car for our son. Our rep was Patrick, who I initially dealt with over the phone. After talking to dealers all over the country, Patrick was a breathe of fresh air. He was knowledgeable, helpful, responsive and we just felt really comfortable with purchasing from him and Budd Baer. When we got to the dealership we knew we made the right choice. Everyone was friendly and professional. The dealership was clean and well organized. We’re happy with our car and could tell they take pride in what’s on their lot. We’d definitely buy from them again.

I cant say enough good things! They were able to squeeze us in and took care of the check engine light problem. I would definitely recommend them!

Wonderful experience! Started online with finding the car we like then met at the dealership. Agreed on price and time to purchase. Only thing disappointing was we were told the car would be cleaned and the interior was not cleaned (at least the back seat). Great experience overall!

I am a customer at the Washington location. I have had the pleasure of working with Patrick! He is my salesman. He is the absolute best! Always goes above and beyond. Always helped me with any issue I have ever had. No matter how big or small. I really appreciate working with someone who is up front and explains things so you can understand. He is wonderful! I am very grateful for the outstanding customer service! Thank you!

Shout out to Pat and the rest of the Budd Baer Mazda team for hooking us up with a Cx-5. Everyone from the finance department to the Sales manager was amazing to work with. This is my 4th car through this store and I wouldnt want to go anywhere else!

I bought a brand new 2021 Mazda 6 carbon edition from Budd Baer Mazda recently. Jared and Dexter made this a very easy process. I would 5/5 recommend to a friend. Thanks guys!

I had a great experience at Budd Baer. I originally chose this dealer as they were the only ones that had the specific car I wanted. Everyone was great. Nate was great, he really made me feel like I was getting a personable touch throughout the buying experience. His personality is a great addition to this business. Michael was great as well, taking the time to explain all of the little extras included with the car. Dexter took the time, while we went through the grueling process of all of the mundane paperwork, to personalize that and make it go by more quickly. Overall, I had a great experience and recommend them!

I had a great experience buying a used car at Budd Baer - specifically Michael and Dexter were friendly, courteous and thorough in explaining any questions I had. There was no gimmicky sales pressure, and I felt like a good deal on a great, safe vehicle. Many people get annoyed with the car buying process (me included) but working with Michael and Dexter was smooth and enjoyable.

Experience was great and thay gave us a fair price for our trade in and new purchase. Michael was great to work with.

These employees went above and beyond and I was able to deal with them and drive home my car even though I arrived later in the day .I highly recommend taking a look there for your auto shopping needs .

Pleasant experience. Salesman was not high pressure and felt I received a fair price on my trade-in and on my purchase. And I am loving my CX-9!

I would describe this transaction as perfect as it could possibly be. Highly responsive folks; the car presented better in person than represented in the ad; and the total time at the dealership was probably less than an hour. Patrick and everyone we dealt with exceeded any expectations we had. We will definitely go there again. Thanks Budd Baer Mazda Employees!Carmen

This was our second car from Budd Baer. The first, a Subaru 3 years ago, and this time we went with a Mazda CX9. This was hands down the best experience we have ever had buying a car. Adam, Nate, and Dex are who we dealt with and they were all awesome throughout the whole process. We left the dealership after the test drive, I talked to Adam the next day and we set up an appointment to come back and sign the paperwork. We were in and out in under an hour! Adam made sure I knew what every button in the car did (Buttons for days) before I left. I would recommend them to anyone!

This was my second lease from Budd Baer Mazda,My first one was a 2018 Mazda6 Grand Touring it was a great car.When my lease was up I went back to Budd Baer Mazda and leased what I have now a 21 CX-5 Grand Touring Reserve I got a better deal on this one with the higher sticker price than the Mazda6 which I thought was a great dealI’m paying less for this lease than I did the The first lease with the Mazda6.Patrick Handyside was the sales rep that took care of me on both my leases he’s a fantastic guy my first lease he followed me down to Kia dealership in Benwood in his personal vehicle so I could turn in the Kia and then he brought me back to the Budd Baer Dealership that alone says a lot about that dealership and Patrick.Dexter was a great finance officer at the dealership very professional very cool and no pressure whatsoever I really enjoyed the experience I had with both Patrick and Dexter and I love the CX -5 Grand Touring Reserve as I was getting my key to the CX-5 I told Patrick I’ll see you in three years for another lease I’m not going anywhere else staying with Budd Baer!

I had the best experience @ Budd Bear Mazda!! They were all so welcoming n very professional! Michael who helped me pick my new voom was Amazing, helping and kind! All the staff were very friendly and nice!! Dexter from Business was amazing and I enjoyed spending my first days of Spring with them and driving home n a brand new CX5 Mazda Grand Touring!!! They all made me feel comfortable and was so easy and the transaction was a success!!! highly recommend this Dealer!!!

Patrick is great. Worked with him for years, good, trustworthy, reliable salesman

Fantastic place with fantastic cars. Of you want a Mazda, this is the place to go.

Budd Baer Mazda is an amazingly beautiful new dealership with top notch service! My salesperson, Patrick was extremely polite, respectful, knowledgeable, and helpful. Manager Nate and Finace Mgr Dexter are the kindest, service oriented professionals that I’ve worked with in buying a car . I love my new CX5, and can’t say enough to give it the reputation it deserves. I drove 45 min to to Budd Baer Mazda as there is no comparison to dealing with any one closer. Plus, they leave the door open to any follow up questions or needs!

Great dealership. Mike, Nathen, and Dexter were easy to work with. They found the exact car I wanted with no hassle or pressure. The new showroom is awesome as well. Ill be back for another car in the future.And Budd Baer is helping local businesses with their new Budd Baer Cares Rewards program.

The service was 6 star only disappointment wasno hot coffee,no big deal..Love Budd Baer..

We had an amazing experience at Budd Baer Mazda. Mike and Nate made the experience surprisingly painless. We have had bad experiences when purchasing vehicles and was pleasantly surprised on how well we were treated. Also, Rose in financing was so nice and informative. We love our new Mazda CX-5.

Great buying experience! Most of it was done online which was really nice. Our salesman Ed and the business manger Dexter were really nice guys.

My wife was in need of a new car and she got the best service we have ever seen. Jared Cameron was the salesman that greeted her and was amazing. He found out what she was looking for (CX-5) and did not try and push a more expensive model. After taking her on a test drive he suggested going a step down to a CX-30, as it might fit her better, and he was absolutely right. She loved the size and comfort, and saved a bit of money. Jared and the sales manager Nathan Belton negotiated the price with her and ended up giving an amazing deal. Honestly they overpaid for her older model trade in, and they knew it... They just wanted to put her in this amazing car. The finance manager Dexter Hazel was top notch. Explained the loan well, and when it came to trying to sell the additional warranties, he was not pushy at all. We explained we were not interested, and he closed up the book and said Not a problem at all. We both really appreciated that. He listened to us, and didnt try to force anything extra. The entire experience was amazing, and we both highly recommend Jared as a salesmen and the entire team. We had also looked at Volvo and BMW, and her new CX-30 Turbo is a better car hands down. All the luxury and safety, and a far superior performance.

My experience at Budd Baer Mazda was nothing short of fantastic. I showed up in a bind with my vehicle, but interested in what Mazda might have to offer. Patrick worked with us closely, running the numbers to be sure we got the best deal for us. Ended up purchasing a vehicle we assumed would be completely out of our price range. With Patrick’s help, we were able to make it work. I love the car, and I’m thankful for all the in depth information we were given and the time the staff took to make it happen. Everyone was friendly, and I would highly recommend this dealership.

Leased my second Mazda CX-5 from Budd Baer, and I could not have asked for a better experience. Excellent service all around. I will be recommending the dealership, and more specifically Patrick to everyone. They have my lifelong business. I could not be more pleased. If you are in the market for a new car, check them out. You won’t be disappointed.

Outstanding Mazda Dealership! I purchased a 2021 CX-9 and took delivery on Friday. Mike Rockwell was exceptional in explaining and showing me everything on the vehicle. Tom one of the Sales Managers facilitated with the Trade in and the entire process! I am extremely Satisfied and now my wife is in the market for a CX-9! I just hope she doesnt take mine! Great Dealership but more important Great People!

As an out of state buyer; buying a car in PA and registering it in MA isnt easy; but this ended up being a VERY positive experience. I was treated honestly; professionally and w a great deal of transparency. Id recommend Budd Baer to anyone in need of an honest car buying experience in Western PA

I scheduled a test drive for a ruby red CX-5 that I noticed on their web site. The car was waiting for me and the sales person was very knowledgeable and pleasant. I loved the car and bought and drove it home 3 days later. I was very impressed with the courteous and efficient sale staff. The buying transaction was completed in little time. The sales person helped me set up my iPhone and reviewed all the details and features of the CX-5 for my drive home. I’ll definitely be back for my next new car.

Dealing with Mazda service department was actually pleasurable, keith (serviceManager) was professional, but whatImpress me the most he was genuine.Budd Baer found a gem when theyHired Keith !Thanks Budd Baer !

Budd Baer Mazda was the 5th auto dealerships that we visited the week we leased the CX-30. I worked with the saleman Jarod Cameron. He showed my friend and me several autos, and we test drove many different models. He also gave us a tour of the Mazda service facility. Jarod went into detail with us relative to the the information consul.We found Jarod to be very pleasant and easy to work with. He answered several questions we had, and he was quite knowledgeable about the autos. We also enjoyed working with the Sales Manager Nathan Belton. The overall experience was the most pleasant of the different dealerships we experienced that week, In sum, we found Jarod and Budd Baer Baer tops. .

They took great care of me

I recently just leased a 2020 Mazda CX-5 and could not be more thrilled! Gregg Cron and Bob Delaney were so polite, professional and informative! They answered all of my many questions and the process was so easy! The dealership was so clean and I felt so welcomed when I walked in! I highly recommend Budd Baer Mazda!

Got my truck here, Everything went smooth!, great service!

I had previously dealt with another Mazda dealership to purchase 3 other Mazdas. That dealership would have received 5 stars every time, but it closed. I would walk in, tell them what I wanted, and it was mine, including payments. Budd Baer was not the same at all. Unfortunately, it was the next closest dealership to me without driving over 2 hours away. They were not overly responsive to helping me (do you want to sell a vehicle or not?) and gave me one hassle after another. Their excuse, of course, was my credit, which is not great, but I lease my vehicles and my credit is actually better now than it was when I leased my last vehicle 3 years ago from the other Mazda dealership and had absolutely NO TROUBLE then. Plus, I downsized on vehicles by about $15,000 and my payments only dropped by $27 a month (and I had a co-signer with EXCELLENT CREDIT). Not overly impressed with this dealership at all.

Budd Baer worked with me to get me into the vehicle I wanted at a payment point I could afford. The vehicle actually needed a small repair shortly after purchased and they paid for the repair. This isnthe second vehicle I have purchased from Budd Baer and would absolutely buy again from these guys!

This was a great experience and the third car or SUV we have either bought or leased through these guys. Knowing exactly what I wanted the internet experience was fantastic. The only contact at the dealership was the signing of the papers. Simply could not ask for more

Leased our second Mazda CX-5 from Budd Baer Mazda and will definitely go back in three years. Ask for Patrick. He made our experience quick and seamless.

Patrick Handyside at Budd Baer Mazda went above & beyond to gain our business. He got me the car I wanted AND deal that I needed. Everyone was very friendly, knowledgeable and went out of their way to make us happy & to minimize the time that we had to spend onsite. I’m very satisfied & look to have a relationship with them for years to come.

Patrick did an awesome job helping my Mom with her second Mazda CX-3. She loves her car and all of the new standard features!

Only thing to make it better would be a shorter time to register and pay for the vehicle

My brother bought a left over 2019 Buick Regal Tourx. The Salesman and Finance Manager were very good and respectful. The process was pleasant from beginning to end.

We got good deal for our Mazda CX30.

Patrick is one of the best salesman I have ever worked with!! So honest and trustworthy, I will definitely be sending my friends to him for a Mazda! Zoom zoom💞🙃

Recently purchased a new Mazda from them. Sales associate was helpful, and eager to find me a car that fit my requirements without being pushy. We worked out a fair deal without much hassle and financing went smoothly. Completely different experience from another mazda dealer a fewbhours north in Erie PA. Ive had bud bares service department proform some work for me in the past on my RX8 and old Mazda 3, they were great to deal with. My girlfriend will most likely be going back to trade her Crosstrek in the next few weeks.

Rick was absolutely wonderful in servicing my daughters 2007 Mazda 3! We purchased this car from a private seller and had issues from the jump. He made us feel confident that we purchased a good car after we had it repaired. He was very nice and informative with Any questions or concerns we had and assured us if there was anything else he could help out with, that he will be there for any questions or concerns. Thank you so much!!!!

Everything was professionally done without unnecessary rhetoric or nonsense, ontime and with courtesy rather than fawning. Thank you and top job!

Awesome dealership to work with. Talk to Adam Fisher if you can. Really nice, honest guy! This is the second car we have both from him. Didnt even have to haggle as they were below the lowest possible fair market price. Never thought buying a car could be a pleasant experience!

Came to get a headlight fixed and they also fixed my hood insulation. Pricing was very fair and they got it done quick even with so many cars ahead of me around lunch time. The popcorn and drinks in the lobby were also appreciated.

Great place to shop/ lease a car. Very friendly sales team ( Thank You Patrick Handyside) who helped trouble shoot some unexpected problems and made sure we got the car delivered in a timely manner. Very friendly team, willing to work with you to get you the best deal . Highly recommend them.

Always a pleasant service experience! Nice new building too

Bought a Car there yesterday. Was there 2 weeks ago, Was Never Pressured, was Never Threatened the Car was going to be Sold. Id recommend it. Dont Buy a Nissan.

Came in for an express oil change after our low oil light came on. Service was quick, staff were friendly, waiting area was ok (free wifi, nice chairs).

Do NOT buy a car here, my Mazda transmission blew at 60,000.00 miles Mazda did nothing and neither did Budd Baer and it was bought new by us there. They do not care about their long time faithful customers!

My first time there for auto service and I was very satisfied.

As fast as they can be on a given day, extremely friendly, and you get your car washed 😄

Salesman Bill B was extremely knowledgeable and sweet. Very please with the purchase of my 2018 Subaruu Forrester.

Fair and honest salespeople - Quality auto service and top-notch customer service

Great experience!

Very pleasant people at Budd Baer Subaru.

Consistent quality service!

Good friendly service

Beautiful place

Great service

Visited Suburu

Over priced!

Great !!!!

Its ok

Is very good