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Capital Auto Auction DC
1905 Brentwood Rd NE, Washington, DC 20018, United States
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Capital Auto Auction DC

Comments
An
Review β„–1

The best auto auction to deal wit you all are great πŸ‘

El
Review β„–2

Nice place to but used cars. Nice, friendly and polite employees.

Rh
Review β„–3

Great place to buy a car. Great prices, great people. Specifically Natalie, I called with questions and she answered every one. Her customer service is a 10/10 and I would totally recommend.

Be
Review β„–4

Thank you Capital Auto Auction it was great doing business with you and I will definitely be back for my next ride

Mi
Review β„–5

Capital Auto and Truck Auction purchased my very old car. They gave me the best quote online and reached out as soon as I accepted it. Everyone I talked to was very polite and ready to help. A tow truck came the next day, picked up the car and the driver gave me the check. I strongly recommend them!

br
Review β„–6

I’ve been to several public auctions in the area. I was very satisfied with every car purchased from capital auto auction. They post a lot of pictures and give you lots of details about the car. I’ve had very little buyers remorse when I buy from Capital. Good luck.

At
Review β„–7

I have been buying vehicles from CAA since 2000 and my family have bought 100s of vehicles through the years. I must say in last 5/6 years CAA has brought significant changes in how they run and operate from customer service to vehicle listings and vehicle deliver etc. I will be CAA customer for life!Thank you Vernon and Evan for always being customer focused and raising the bar in aspects of Operations!Thank you,Atif

AV
Review β„–8

I get 2 or 3 cars a month from this place, better then Copart and iaai

Ma
Review β„–9

We found Capital Auction by accident just searching for a good work vehicle for the business. The selection was overwhelming, the sign up was as easy as can be and bidding was thrilling. Everyone was so helpful and made the experience amazing. We will be back if we ever need another vehicle. Great buys!

La
Review β„–10

I have bought vehicles from Capital Auto Auction in Maryland for several years now. The cars Ive bought are inexpensive. OiIve gotten vehicles for my family members and the cars have been decent cars. I now have friends that want me to get vehicles for them too. They have great customer service. If I had any problems Ive spoken with Jack and he has resolved my issues. Good place to go if your looking for a car.

An
Review β„–11

Ive been using Capital Auto Auction for about 20 years. They are great in providing great customer service. I really love this new method of paying for and receiving cars they have implemented since the pandemic started. Love it! Keep this up even after the pandemic. Great cars and selection, great customer service (especially from Natalie) and innovative technology making it easier to buy a car!

Al
Review β„–12

Great website and good quality cars! Big shout out to Jack as well!

Da
Review β„–13

So EASY! Highly recommend them! Accommodating, quick to communicate, and no stress in coordination. Also they were there early! Thanks guys for being you!!

ri
Review β„–14

I worked with Natalie and she was very professional. Her customer service is perfection and she helped answer the several questions I had. I will 100% being using them again.

Eu
Review β„–15

My Truck was broke down & needed to be picked up for salvage, I went on theinternet searching. Vernon contacted me, within minutes, he was very professional with next day Quick service, & they paid me more than I expected ... The Tow truck driver Alvaro, was very polite & professional. I highly recommend using Capital Auto Auction DC, for any Vehicle needs.. Excellent customer service with great hospitality!!!! My family will always use Capital Auto Auction DC ! Thank you

Ja
Review β„–16

Capital auto auction is a good auction to buy vehicle, and good customer service.

Ma
Review β„–17

I bought a couple car from them. Specially online sale system is great. When I called them they helped me a lot. Thanks.

Ke
Review β„–18

Vernon worked with me in getting a Honda Civic off of my hands in a time crunch. He made the process (experience) stress-free and straight-forward! I really appreciated his timely responses and making what could have been a stressful experience, stress-free. As an added bonus, he made the best offer out of approximately 10 other places I reached out to. Give Capital Auto a call, they will take care of you.

an
Review β„–19

I sell and buy cars here. They are easy to work with

Ma
Review β„–20

Good experience, Great selection of cars, I purchased a nice Toyota Camry in good condition.

ma
Review β„–21

The best auction in the area, I trust this auction

Cr
Review β„–22

The auction pricing are so so but theres a guy there that actually fry turkey wings and theyre really good .

Ev
Review β„–23

I had to sell my truck last minute. Vernon waa able to get me a dispatcher driver within 20 mins and i was very happy woth the quick service

Do
Review β„–24

All the dirt all two cars ran hot as soon as we got off lot do not buy ktrash

Ni
Review β„–25

Vernon, is an ABSOLUTE PLEASURE to do business with. Professional & kind! He’s great for the customer & the business! Thank you for having Vernon as part of your team!Nicole

To
Review β„–26

Great AuctionGreat staff!Keep up the good work

Lo
Review β„–27

Nothing but junk here

Bi
Review β„–28

This is by far the best place to purchase any vehicle. If you take advantage of their online auctions, you will be able to see comprehensive honest reviews of the cars they are sell so you will get exactly what you want

as
Review β„–29

Evan&Red&Vernon Are the best they are really good people I’m really happy that I deal with them. All the employees there are really nice. Thank you so much.

Br
Review β„–30

My car was purchased from on line auction. I took advantage of the Friday preview found a car better than described. Won high bid on nice ford fusion. Low miles. Fixed a couple of issues, tented my windows. LOVE my car from capital auto auction . Thanks you guys

Th
Review β„–31

For an entire year I have been trying to get the title to a truck I bought from them that allegedly got lost in the mail. I call and they tell me theyll call back and never do or have me on the phone and then hang up. Next step is legal action.

Mi
Review β„–32

I bought one of my cars from here I dont have it no more because I messed up when I get some money Im going to buy another one from here I recommend this place see anyone trying to buy a car

Th
Review β„–33

The auction sold a green light car for my wife for $8,000 with lots of fault and she went back there to complain and Jonny almost beat her up.Don’t buy any car for more than $1,000 because all they sell is junk!

ca
Review β„–34

Bad business no respect for customers check year on vihicle brought from auction

Ma
Review β„–35

These people are UNPROFESSIONAL. They sold my car and then told me they wanted to return it. (An auction isn’t supposed to do that!! Once it’s gone, its supposed to be gone.) Upon return, they ADDED 800 MILES ON MY CAR!! I was not informed of this. They told me to come and get my β€œjunk”. If my car was so called β€œjunk”, HOW CAN YOU PUT 800 MILES ON IT! That doesn’t make ANY type of sense!!!

Ad
Review β„–36

Public auction open every Saturday for people to bid on automobile Willing to get better deal. Register first to get your auction ID or number assigned so you win the bid you can easily get your car. Pay either cash or credit. So, it is excellent place to shop for a car. Online or in site, you will always find a better deal. Washington Dc or Temple Hill those are my favorite spot as a local resident.

Gi
Review β„–37

Do not get a car from them. Car was smoking on my way home. πŸ˜’ Wasted $1600 and months of my sanity trying to fix this car. They post the best photos of the car and states that it runs and drives when it can only turn on. I asked for a refund before I even took the car off of the lot and was denied one.

ma
Review β„–38

Good deals, good prices, The online has many vehicles to choose from, best place to charge a car. I recommend to my friends plus the manger is professional person.

ma
Review β„–39

Great place for a used car.. good deals.. good prices.. The website has many vehicles to choose from..the Auctions are fun in my opinion..

Ma
Review β„–40

Worst place to sell your car, they will sell your car for their benefits only. Worst customer service, EVER. They are extremely rude and dont know how to talk to their clients. They disrespect people over the phone and in person. They sold my car and it was taken out of DC. They bring my car back after a week and tell me the person doesn’t want it anymore. How do you sell a car at AN AUCTION and then try to return it??? Maybe If I had experienced better customer service, I wouldn’t be so upset. I trusted them too much with helping me sell my car, only to be let down.

Hu
Review β„–41

Check this place out. Great auction. This is the auction to buy a nice vehicle at the price you choose. Helpful office staff, friendly auctioneers, top notch facility all the way around.They do have rules, I guess the negative reviews are people who do not comprehend?

Th
Review β„–42

I have brought a cars from here dating back to Mr. Auction One which by the way is what his car tags States. He sold me my first vehicle when he was the Auctioner for the Salvation Army on New Jersey Ave NW DC. So cant really complain over decades bidding cars. I remember when made smile by say your the TV lady grandson. He always had nake of making people happy.

Am
Review β„–43

The best Auction Ikno πŸ’―β€Ό

Ju
Review β„–44

Great organization and selection of vehicles. Many cars are donated to charity so you are helping a great cause in addition to getting a great inexpensive car. These guys will work with you if you have any questions or problems. Highly recommend for public buyers or sellers!

Te
Review β„–45

Thanks to the office staff, and auction workers for all you do at Capital Auto Auction.I suggest before bidding on any vehicles here to read carefully all the information posted about the vehicle clearly several times while shopping and just before the Auction Starts, you dont want to lose your money! Ill miss shopping here for vehicles!

st
Review β„–46

I wouldnt recommend anyone to take this route, Capital Auto auction DC,its nothing but bunch thieves, they will keep your car for weeks, then removed parts they need from your car, just let you know later on that they couldnt sell it. And when u tried to complain about it or talk to one of the person in charge they wont want to listen or take your issue into consideration.

An
Review β„–47

Bought a car..best car and best people to deal with!!

Da
Review β„–48

Good prices, but be wary of their Green Light Guarantee. The ultimate decision about whether to reverse a sale is made by the staff at the auction. With no details in writing and conflicting accounts of what is covered and for how long, customers are left without any real protection or guarantee. Remember, anything you buy here is As Is, despite whatever the auction house may imply.

Ge
Review β„–49

I changed my mind overall Ill give five star

Ka
Review β„–50

THEY DESERVE 0 STARS!!!!They are inadequate staff and employees here. They are SCAMMERS. They will take your car, lie and say they can sell it but actually TAKE parts from the vehicle then say they can no longer sell it ! DO NOT COME HERE!!!! Save your time and money and go to REAL professionals!

Al
Review β„–51

You can find a decent vehicle here. Its hit or miss like with any auction. The people who work in the cashiers office can be pretty rude which is why it got 3 stars from me.

Sh
Review β„–52

Very unprofessional place, this auction should get closed down or learn how to be more professional!scamming business, with disrespect people, they curse on the phone, they hang up on you, they lie. If they can’t sell your car they will try to give it back, if they tell you they sold your car don’t believe them. (***if your a seller get your money upfront with receipt ALWAYS***) They also take advantage of people who don’t know much about cars LADIES & GENTLEMEN DONT DO BUSINESS HERE!!!

Pa
Review β„–53

Loved how the gentleman name Lavon, helped me. I brought my car from there, he helped me jumped the battery. Also told me to get a oil change, tune up. And the car will run smoothly. I really appreciate it 😊 cause I no nothing about cars. I also came back and he looked at my car for me to make sure everything is ok. Thanks again Mr Lavon for everything.

Os
Review β„–54

Its good

Ge
Review β„–55

Good deal! I would recommend this place to feel of my coworkers

Nu
Review β„–56

This is the worst place to buy or sell a vehicle. You would have to pay $100 dollars and 10% of sell price on anything over a 1000$. They also have a poor customer service. I recommend to stay away from this place PERIOD!

st
Review β„–57

A COMPLETE CIRCUS! THEY EVEN HAVE THE BIG TOP TENTS NOW!! WHEN I SAY BIG TOP -- YOU SAY CIRCUS.. ** BIG TOP ** ......---CIRCUS!! STAY FAR FAR AWAY FROM THIS PLACE. BIG SCAM EVEN THE EMPLOYEES DO UNDER THE TABLE DEALS. YES I AM A DEALER AND THEY HAVE GHOST BIDS HERE MEANING THEY RUN BIDS WHEN NO ONE IS EVEN BIDDING. THE EXTRA BUYER FEES ARE OUTRAGEOUS. BETTER OFF GOING ON EBAY OR CRAIGSLIST...... they should rename to CAPITAL FRAUD-O AUCTION

To
Review β„–58

Dont be fooled people, they sell what they claim to be green light cars but what they consider green light cars is a car that simply can start up! A car starting is no indication that its a good car, there could be major things wrong with it! I know auctions are about taking a chance and you buy a car as is but cmon, nobody has a $1000 or more to spend on a car that is really no good but theyre manipulating the situation to make u think otherwise! I recommend an auction in MD or VA, at least out there you get better quality cars to select from.

Fe
Review β„–59

The staff there need to be trained on how to talk to folks... It has to be a better way

Co
Review β„–60

I recommend this auction to everyone, I sold my vehicle here and they worked tirelessly to get me a good deal.Very trustworthy people here.Good customer service...Very transparent.

Ti
Review β„–61

I agree with the last review. this place is a joke. if you want lemonade go here for lemons!! They damage your cars after you buy them too so be sure to get them towed home. you have a 50/50 chance of making the drive. they clearly have fake reviews on here. no way in h*ll they have more than 2 stars

De
Review β„–62

I was there for a live auction. Good selection and they provide details for the condition of the car. At least, enough to know what you are investing in. Overall,a good experience.

La
Review β„–63

Not a real auction, dealers are attempting to sale car at retail prices under the gise that they are donated cars

Jo
Review β„–64

I used this company for my first car. I had a couple of issues, but the manager, Reid Z, was very professional and helpful! Would recommend this car auction.

Er
Review β„–65

Looking for a good car for sale Im with the District of Columbia Fire and Ems.

Ta
Review β„–66

I had an encounter with Mr. Vernon 2 years ago, he assuaged my frustration only after 2 mins of conversation. Today (1/4/17), I had bought a Toyota Camry from the auction and the accompanying key will only turn the ignition, but will not open the door - in short, I was locked out. With only one call and without any question(s), Vernon said he will pay for the service to get me a new key - what a service! Thank you Vernon, I will always do business with you - Awesome!

N
Review β„–67

Wanted to donate my car to a charity. The charity said that Capital Auto Auction will handle the towing of the vehicle from my home.They contacted me, but they said they wouldnt come out in the afternoon when I get home from work. They said the best they could do was a 2-hour window on a Saturday morning. I asked them to call 1 hour before arriving to which they agreed.Guy never showed up and never called. I had other things to do and left. Finally, got a voicemail a few hours later saying he was 5 minutes away. Too late.The next day I called a different charity and they accepted the car within a few hours. I feel bad for the first charity - I told them they should use a different auction company.But it doesnt end there: Capital Auto Auction called 2 days later and said the guy was there on time! They are either liars or idiots!

Ri
Review β„–68

We will see if they work something out .

Mi
Review β„–69

I got a car from temple hills, in August 2019 that ran, and when I picked it up after I paid in full, they gave me a door key only, not a key that would start the vehicle, so I call over to Brentwood hope to get help with this issue, and all I got was sorry cant help you. Its your car now. ??? Horrible management. You folks are making millions, I save up for a car spend my last, and cant get a key, from a million dollar business, OK Bad Business

On
Review β„–70

Capital Auto Auction is a nice auto auction where there are always good, clean, used cars at good prices. Here are mini-vans, sports cars, boats, campers, and motorcycles. But those who are interested only in cars I propose to visit Repokar Auto Auction. This Car Auction provides variety of makes, models in Washington and all around the United States.

Ty
Review β„–71

Great deals, less work to put into the car; can gain a reliable car to get to and from work.

Iv
Review β„–72

This auction just wants your money and will tell you anything to get you to buy a car. I bought 2 cars there one had a dead battery because the left it on ACC. The other car ended up having a bad piston $1600 down the drain...STAY AWAY THEY ARE SCAMMERS!!!!

ma
Review β„–73

Good place to buy a car but when the sale is done you have a long wait time other than that good place.

Er
Review β„–74

Great place to buy cars for everyone who knows what he or she is doing in life

Ca
Review β„–75

Some cars are pretty good, but others have very high mileage. I bought a car with a lien release letter attached to the title and tried to register in DC, but was unable. The staff at the DMV told me I only had one part of the MD title(Capital). Mind you, I had already purchased insurance on a vehicle that I am unable to drive due to this titling issue. So after running around for about two days I finally got my title to the main branch and they sent my title off to MD so that I could register in DC. This process has taken 2-3 weeks and has been a great inconvenience. Thinking about getting my money back and going to a dealership and getting a car note. Wish me luck.

en
Review β„–76

The prices of the cars are way to high for being a public auto auction you might as well go to a dealer and buy a car there because every car goes for 3500 to 5000 dollars at this auction plus u have to pay fees and taxes plus registration even the old junk cars 20 to25 years old are like 1,000 those old 1990s cars should sell for 200 400 dollars its hard to make a dollar at these auctions

Pa
Review β„–77

Everybody was very helpful this morning thank you very much to all specially to Jorge

Ki
Review β„–78

I bought a car from here April 7,2018 and went to pick up around 10:15 and I noticed the radio was gone .. Saturday it was there a Kenwood or JVC radio. One of their staff took and most likely sold it!😑😑😑😑The manager wasnt concerned at all didnt do much .. In addition there,were two other individuals who had problems too.. Dont go there, they are doing a lot of crooked things here

Jo
Review β„–79

The wait time to process vehicle purchases is appalling, and could do with an overhaul. The disconnect between this location and where most of their vehicles are held (~15minute drive to Maryland) also complicates things quite a bit, as there are constant traffic jams in the area. The people in the service windows are great at what they do, but with the resources they have, they are basically required to dig ditches with forks. Some of their practices while not illegal, are quite unethical eg. Clearing check engine light codes, and transmission problem codes. I have been a victim of both instances. So if you seek to buy vehicles with a great chance of enormous, hidden, added costs, I say buy from them.

Fa
Review β„–80

Got the car of my dreams, good condition of the vehicule as described (bought it online), I can recommend this place period, nevertheless remember guys this is an Auction place; Buy it on your own risk with the knowledge of the vehicule before just buying it!

Am
Review β„–81

Is good place to cars very cheap and nice one

Qu
Review β„–82

First auction experience ever and it was good, some cars sold at 800$ .You get a bidders number that is urs for life. Auctions are saturday 10am. U get d chance to go in on teusdays to fridays to see d cars but tge auction its self is only Saturdays 10am

Jo
Review β„–83

Great business men and amazing food at MGM Roast Beef next door.

ΨΉΨ¨
Review β„–84

I have been to a lot of dealers and public auction in the last 15 years . I have never seen an auction worst than this one . Very bad customer service and everything else is a mess .

Sh
Review β„–85

Found a good car with a little work its prefect

Sc
Review β„–86

Great auction

Jo
Review β„–87

Nice ace to get a reasonably priced used car.

De
Review β„–88

I just left this place all the cars there are trash definitely not a good auction to go get a car they over here selling junks for a whole lot of money IG Ill keep looking around for a car but not here

Ll
Review β„–89

Great place to buy a car if you know how to buy

An
Review β„–90

Ive taken cars their to sell. And ive never got what i was asking so if ur a private owner of a vehicle and you need a place to sell it!!BY ALL MEANS AVOID.!! CAPITAL AUTO AUCTION YOULL GET MORE IF U DONATE IT TO A CHARITY. WHAT A WASTE OF TIME THE VERY WORST AUCTION!!!!

Ip
Review β„–91

You need to present ID to get a bidding number before bidding...this is new and a bit time-consuming...missed the truck I wanted but good place.

Ci
Review β„–92

These people are rude and nasty I called on Friday to get a quote on my vehicle because of the holiday I called back to see if they could come and pick up my vehicle for the quote they quoted over the phone they said theynever gave me any amount for my vehicle and they would not give me a quote but they did I wrote it down. I spoke with the supervisor and he got nasty with me to I dont know how they stay in business if they cannot remember what they tell there clients or customers over the phone. They denied everything they said to me. I would not even give them a rating at all the rating I would give for customer service is an F because you cannot treat people like that.

ke
Review β„–93

Buyer beware. Dont go if you dont know.

Ad
Review β„–94

Fast and easy, no politician.

El
Review β„–95

Bought a green light volvo and ended up paying 6000 dollars more for the car just for maintenance. They said the car had 100k miles when i paid the car had 356,000+ miles on it.

Da
Review β„–96

Good selection of cars, mostly inexpensive

Am
Review β„–97

Its a bit small and can get crowded but there is great opportunity to get the car you want

be
Review β„–98

I bought mini copper they say in the description the car run and drive but it has engine problem. When I towed the car my home.the car is not starting.

Je
Review β„–99

Good Dammmmmmmm Auction πŸ‘

Da
Review β„–100

Very unorganized and confusing for the first time people trying to purchase a used vehicle in good condition!

Information
100 Photos
100 Comments
3.7 Rating
  • Address:1905 Brentwood Rd NE, Washington, DC 20018, United States
  • Site:https://capitalautoauction.com/
  • Phone:+1 202-269-3361
Categories
  • Auto auction
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9am–4:45pm
  • Wednesday:9am–4:45pm
  • Thursday:9am–4:45pm
  • Friday:9am–4pm
  • Saturday:9am–4pm
  • Sunday:Closed
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