Welp. I took my car here a few months ago (April?) for an burning oil smell in my engine. paid over 3k. I wfh so I barely go anywhere. They said it was headgasket. I think I put 600 miles on from then until now. long story short my car has same smell and making a funny noise. Took it to a local shop. its the engine. I also called two different mechanic shops ( one is a different toyota dealer) and both looked and said the headgasket wasnt the issue. whether it was or not I NEVER had it leaking like a faucet until I took it there. (see pics)Also the day I picked up my car originally, it was running funny and out of oil...because they forgot to put the seal back on. :/

We bought our 2012 Takoma for a good price here and have been very happy with the truck and their service until very recently. I took the truck in for a state inspection. oil change and complimentary safety check several weeks ago. It passed inspection, but I was told that it needed front brake pads and rotors. I declined the work at the time and Im glad I did. I asked if the brakes had been checked at every oil change how did the rotors got so warn so fast?The truck need a belt, so I took it down to the local independent mechanic and asked him to look at the brakes too. The rotors are fine and your pads are about 50% worn, he said.Ill let the reader decide how to react to this honest review.

Kayla was my service agent, she got everything done that I needed and time wise was very reasonable

Service on average is relatively a quick 1, 2, 3 motion if its just general maintenance and your car has no other issue.Secondly, the service workers overall provide great customer service provisions that I appreciate!

This is one of the best places to get quality service and first rate customer care. The tech Mike Evans was attentive and had excellent customer service. I will definitely be back for my future car needs.

Excellent service in my opinion. Keeps my car in great shape and safe.

Great, friendly and professional service.Anthony was super friendly.

Great service, knowledgeable and fast. Very pleased with Balise

We purchased a used vehicle from Balise Toyota of Warwick in 2016We did not ask for history report on the vehicle. Fast forward to 4 years later and were in an accident and the vehicle was declared a total loss.I was provided a VIN history on the vehicle as the valuation report which showed total history on the vehicle.The vehicle before we even purchased it, was in 3 accidents. I have all the claim information and called the insurance companies representing these 3 claims. The vehicle had thousands of dollars of structural repair before we even purchased it. The insurance companies confirmed as much.I called the Balise of Warwick Sales Manager recently in regards to this and he said he was only seeing one accident on the report he ran, and it is basically on me to observe the disclosers on their website (which at the time I certainly did not see this vehicle had been struck 3 times with thousands of dollars of damage). He proceeded to tell me that Balise doesn’t “wave Carfax reports in clients faces”. And that just because a “vehicle was in an accident does not mean the vehicle isn’t in good condition”.Here’s my problem with Balise Toyota of Warwick. Even if it is on the consumer to ask for history reports on the vehicle- would it not be ethical for them to disclose this information without a consumer having to fish for it? Sure, shame on me for not asking. Shame on them running the risk that a consumer would find out after purchase, such as I did. I paid market value on a vehicle that according to the claims- had thousands of dollars’ worth of damage repairs, before I even looked at it. Is this ethical? Perhaps Balise of Warwick should revisit their business model and practices.Regardless of it being the consumers responsibility to research and ask for reports, I would think a good business practice would be to disclose this type of information to consumers. My wife and 3 year old had been driving in a vehicle that had been involved in multiple accidents before we purchased it. Balise knew this and did not disclose this to us at time of purchase. Their response was we “publish reports on our website” and ultimately I should have researched the vehicle. There was no report on their website stating this vehicle had thousands of dollars of previous damage/repairs. And certainly no report illustrating there had been 3 previous claims on the vehicle.They were insulting my intelligence. Never would I have purchased this vehicle, had I seen any such report.The purpose of this review is to educate the public that Balise of Warwick could very well be selling vehicles that have extensive accident history, and they certainly are not up front about disclosing this detail unless you ask for it. They will tell you they publish this on their website, but they certainly did not in regards to the vehicle I purchased.As a consumer, I would urge other potential Balise customers to avoid doing any business with Balise of Warwick because in my experience they were deceptive in charging me 18,000.00 for a vehicle that had been in 3 documented accidents.Shame on them.

Very easy to talk to. They like family

Service is absolutely terrible, didn’t do anything for my car and took it out for a joy ride. Knocked off 100miles of my gas tank in a day and dropped the miles per gallon by 2, had to have been stuffing it all day.

Great place to buy a car for a fantastic price. See Jim N. Best salesman ever. Took his time. Placed me in what I wanted. I love this dealership.

The people is very kind, just unlucky today they taking longer the usual, but they offer the ride home

Really good service! Highly recommend Scott, he served me well

Nice Toyota service guy. Still in the middle of waiting while the work is done.

Excellent quality, convenient to get my car serviced.

The people who work here are knowledgeable, professional, friendly, helpful . They make buying a car a great experience. We went to many dealerships looking for a good used car. This place was the best!

The technicians did a great job diagnosing my engine problem they replace the coil pack and found out that that was the issue and always repair insurance covered all of my repair cost thank you Balise.

I recently helped my parents secure a lease for a 2018 Rav 4. I did some research before contacting the dealership so I knew what I wanted and had an idea of how much I needed the monthly payments to be. I started by contacting the dealership through the internet. After speaking with Kayleigh, I went in to Balise to see if I could really get a great deal. I met with Bryan Jones, and found him to be pleasant, laid back, and flexible when it came to pricing. Bryan also teamed with Farouk Hassan and the two of them worked diligently to get me the deal I wanted and keep me as a customer. They were able to give me (my parents, actually) a fabulous offer. I called a few other dealerships for comparison and they could not meet the same price points. One actually challenged me and said there was no way Id get that lease - unless my last name was Balise. Ha! Bryan and Farouk kept their word - no hidden fees, totally transparent deal. The next day, I brought my dad to the dealership to see the car, meet the guys, and secure the offer. Done. It was that simple. I would totally recommend Balise - especially if you can work with Bryan and Farouk.

Excellent service

Bad service, was told my recall will take 2-4 hours and this was an appointment. Took the option to drop off my car to pick up later. It took them the whole day, they didnt even bother to look at my car until I keep calling why it wasnt done. Will never go back here.I bought parts from here before, but will never again. Their OEM parts are not the best. Also my sales purchase here was not fun, I was young and was fool with a very high rate loan

Great customer service. It just took a long time for my car to get serviced.

Awesome customer service

Its ok

Fantastic