Horrible service, doors were locked at 10 am, sign on the door says call 1st, no one answered the phone. I will never return for anything.

I called May 10 219 to order an item. I gave them my cc info and was told the item will be in in 3 business days. I called a week later after multiple attempts of calling and finally talked to someone who told me it was not in yet. I called back that Monday. Once again multiple attempts of calling before I talked to someone who told me she would look into it and call me back. Still waiting for the call. I then called the manufacturer of the item who went above and beyond and they contacted the supplier. The supplier never received the order from pro mower. I have now wasted almost 3 weeks waiting for what I thought was a good company to deal with. I will not be doing business with them ever again. I’d cancel my order but it was never placed what a joke.

I highly recommend this company, they are an honest business with only the interest of their customers. From the first moment I walked into this store with being greeted, all the way to the communication of my equipment being serviced, to the time I picked up my equipment was nothing but a positive experience! Thank you Pro Mower and Staff!

Thats my number one place to bring all of my equipment and buy all of my lawn care needs very helpful very nice very respectable place I recommend everyone to do business with them and theyll be happy forever after

Great guys to deal with

Had an issue with a salt spreader after buying there.. Excellent customer service, addressed and fixed the issue, and called me a couple days later to follow up. Thanks, Joe Kelly, First Cut Lawn LLC.

Great place to do business. Very helpful and propmt!

Help with small to big problems on my lawn mowers. And chain saws. Thank you wally...

Brought my truck in to get the plow repaired. They tried to pull some slick bs about needing a $1000 wiring harnesses. I look them up on my phone real quick and what do I find the Repair ends for $120. Total cons here and when I called him out on it mechanic tells me thats a bs repair and he hopes my truck catches on fire. Well three snows later $880 in my pocket still and no fire. True scum bags at this place.

Poor customer service. Wanted to buy new weed whips called to get price said would call back never did.There has been other times had issues as well!

This place is a joke. As they fix 1 part they break another and charge you outrageous prices. These people are crooks I wouldnt refer them to no body. Mike and his wife and scammers. It will all catch up to them or the right persons gunna catch up to them

Excellent experience. Great staff. Very helpful and friendly. Would highly recommend Pro-Mower over other service shops, especially Angelos in Wixom.

Crooks, with pathetic customer service!I spent tens of thousands of dollars with Pro Mower and then they blatantly attempt to steal $1000+ from me!A few years ago I purchased a few zero turn lawn mowers from Pro Mower, which was mistake # 1. These machines were consistently in for repairs over the 2 years while I owned them. All I ever hear was excuses from the owner Mike as to why they were always breaking...even had one machine catch on fire because of poor electrical repairs made by this sub-par company.At the time of my company purchasing these 2 machines, Mike, being the slick salesman that he is, sells me on keeping one of his tool cabinets here at my shop. The sales tactic behind this tool cabinet was that he would keep the cabinet stocked with all necessary parts and maintenance supplies needed to keep my 2 new machines running correctly. He assured me that he would stock this cabinet with all necessary items twice a month. All of this great service was offered to me if I placed a deposit down on the cabinet.Of course after Mike took my deposit, he showed up ONE time in 2 years to stock this cabinet. A far cry from the 2x per month that was promised!The last straw for me, was when I brought a machine in for service/repairs. I was quoted a price of $1800 for repairs, which I agreed too. A few days later I received a call saying they made a mistake and it would be an additional $900 to complete the repairs!Upon receiving the machine back, I looked over the supposed repairs that were made for the additional $900. I could not see ANY evidence that the repairs were made. I attempted to contact the owner Mike numerous times on numerous different days...every time being told he isnt here right now, I can take a message.It has been about 5 months and I have yet to receive a call back from Mike or Pro Mower!BUYER BEWARE! SHADY BUSINESS PRACTICES, AND HORRIBLE SERVICEIf you need sales or service in the metro Detroit area, go to Weingartz Lawn and Snow

Mike the owner is a good guy

I would never recommend this shop to anyone. Brought in a truck for a plow kit. When I got it back they left a dent in my front bumper. When I asked about it they denied any responsibility for the damages they did. If I had any hard proof I would take legal action!!

Mike was exceptional

Friendly service