Robert helped with a replacement battery in a laptop. Knows his stuff, was responsive to initial call, turned the job around very quickly and is good value. Would highly recommend.
Robert is a first rate professional who understands computers and knows what to do to fix them. He is very personable and understands your needs. He is very accessible and answers all questions by answering them so that they can be understood by a non-tech person.
Robert supported our warehouse operation. He managed the needs of 50 users in 2 facilities and worked diligently to eliminate and address any issues that impacted production. Recommend his services!
Robert helped me select a replacement for my 2011 Dell Computer. I ordered the equipment on line . He came to install the new computer and monitor. In less than 3 hours, he had transferred data to the new computer and setup my printer, email and browser. Working with him was easy. He is very knowledgeable. You will not make a mistake choosing Hendrick--It. I completely agree with all the good recommendations that others have written.
I highly recommend Hendrick-IT. Found this on Home Advisor. My project was switching from a 7 yr old clunky slow laptop to a new one. Robert efficiently transferred everything from the old to new, installed new programs, new printer and made sure that all were compatible. Fees are more than reasonable and work is professional and efficient. Robert is terrific.
I switched from an old HP to MacBook Pro and was having trouble getting my printer and scanner to connect to the Mac. Robert returned my call quickly and set up an appointment, He was fast and efficient and knew what he was doing. His work comes with a one year guarantee and since the original visit I have had to call on him twice more. Both times he replied with good humor and great skills.
Robert is amazing! Extremely responsive, knowledgeable and goes above and beyond to make sure everything is done to the highest quality standards. You will not regret hiring Robert for any Networking needs small or large.
I used Hendrick IT again yesterday to retrieve documents from an ancient computer. I didn’t think it would be possible as I haven’t plugged it in in several years. Robert transferred everything to a thumb drive. I enjoy how professional and knowledgeable Robert is. I’m confident he will have lots of work in the future as I am terrible with technology.
I am so grateful to have found Robert!!! He is a computer superstar!!! He is professional and knowledgeable and went above and beyond to help me with all of my computer needs. His price is very fair. I would highly recommend him to anyone looking for computer support!!!
Robert could not have been better. I had moved furniture around in my home office and had inadvertently taken down my home wi fi as well as my computers connection to the printer. Robert not only repaired the problems, but wanted me to know that the work was guaranteed.Robert, in addition to being a very skilled IT professional, is a very cordial and generous, laid back person. While he was here he also reconnected my Nest thermostat and hooked up the new Apple TV I had recently received as a gift. It feels so good to have found somebody like Robert for future problems I am guaranteed to have. Do not hesitate. He is reliable. He is a nice person as well as competent. These two things are not often found together.
Project: Install WiFi throughout houseSuper friendly and knowledgeable. Flexible with scheduling and came back at no cost to set up something I had forgotten to include in the original visit. Pleased all around!
First time client. Not sure what to expect. But Robert showed up on time, which is half the job. Solved my wifes computer problems where others have failed, then helped me with a minor but troublesome issue. Early days yet, but Im impressed and agree with all the comments below. Looking forward to a productive and helpful relationship!
After months of being unable to resolve a problem with the battery on my computer, I searched for local computer techs within my area as a last resort. Robert responded to my inquiry immediately and resolved the problem quickly. In the process, he suggested other potential issues that may be going on with my extremely slow computer, which I appreciated. Robert provided me with exceptional and courteous service going above and beyond to help with my computer tech needs. I was so impressed that I asked him to be the official computer tech for our nonprofit organization for which he has agreed. It is a distinct privilege for me to recommend Robert highly!
We had some networking issues post conversion to FIOS involving Sonos and our Orbi mesh set up plus a connection issue with our only tv which unbeknownst to us had need disconnected by a waterproofing contractor. This was all in a South End brownstone. Hendrick solved it all and gave me a great recommendation for a new mesh WiFi system, Eero, which he installed. All at a reasonable price.
Hired for a simple wiring job. Excellent service and responsible for the work they did. Always arrived on time
Super nice, and went above and beyond to make sure my computer was working with a super fair price.
I did a Google search for IT businesses near Watertown,MA and I found this business in Waltham. I called and left a message and received a call back with in an hour. I told the gentleman what my PC was doing and he asked what time would be convenient to come to my house. He arrived on the day and time we agreed on and spent less that one hour repairing my system. He also provided me with some tips so I would not screw up my PC again. The service was great and the price was fair.J. Silve
My PC was the only one out of three in the house that wouldnt connect to the internet for some reason, even RCN couldnt figure it out. Robert took it to the shop and within a day and a half it was up and running again and back in my home office. This guy rocks!