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PetSmart
1626 W Poplar St, Walla Walla, WA 99362, United States
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PetSmart

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Ma
Review №1

They were very helpful making sure we found everything we needed.

Jo
Review №2

My dog gets dropped off and is clean and happy when retrieved.

sa
Review №3

Cheaper than the competition but definitely needs to have more specialized food in stock

Na
Review №4

They usually have everything I am looking for. We have adopted twice from here, Cathy is very knowledgeable about specific breeds of cats and can help pair you correctly with a good meower. (We have a very picky cat so we had no luck and have given up trying to pick her up a friend lol)

Ma
Review №5

I was in the store the afternoon of 6/25/21 when a man verbally attacked the cat adoption lady and one of the store managers. He was raging, making threats, trying to be physically intimidating. From what I heard, it was because his teen daughter was told she couldnt adopt a cat.This man went on and on for over 30 minutes threatening these women and raging at everyone near them including another lady and her daughter who was adopting a kitten.During all of this, both the adoption lady and the manager kept their voices even and did not resort to any of the foolishness that can surface in such encounters. Both of those ladies really kept their cool. It required police intervention to get the man to stop and leave the store. I have no idea why he wasnt arrested!Those ladies should be rewarded for how they handled a very scary situation. That man should be sitting in a jail cell thinking about what a jerk he was.

Br
Review №6

I asked for assistants on puppy food and they showed me were the best good was! Very helpful!

An
Review №7

First time there..loved it..huge selection on food. The toys are good prize.food alittle spendy but not a deal breaker. Customer service. The cashier was very inviting .im pleased with my first encounter thanks

Da
Review №8

Cute little PetSmart business. I really enjoy looking at all the little animals there. Bonus points to this little business because some times a pet store can smell horrible but thankfully this one smells better and cleaner. I always enjoy the little turtles and the arrangement of the different fishes. More likely you’ll find your next pet here!

Em
Review №9

Never take good care of their fish they almost always are sick or in quarantine everytime we go theres dead or almost dead fish. The Oranda goldfish they sell arent actually orandas theyre a mix and theres no way they arent because we bought one a while ago and shes grown quite large but she doesnt have the same build or wen like an Oranda. We have an actual Oranda and she looks nothing like him. She doesnt look like a female Oranda either. City zoo is a much better place to buy fish. Some of the employees are really rude too like because they work at a pet store theyre instantly more knowledgeable.🤣

Ma
Review №10

Great grooming department. Ask for Kat.

Te
Review №11

It has some of everything you need for pets. Friendly staff. It was a little hard to get help with the fish but I went to the cashier and they paged someone right away

vi
Review №12

Very helpful, friendly. Love this store. Bring your pets in, they love sniffing around.

Ka
Review №13

High score for being in stock on my cats preferred foods. Low score on Curbside pickup. Even though I use their app to notify that I am present for a pickup. Then after 10 minutes, I have to call and wait another 5 minutes before they bring my order out. Love the store but they need to staff the front end with a flex person for curbsides. Or the managers/supervisors need to get involved!!!

hg
Review №14

Great selection!! Well kept pets. More service employees available would be helpful.

An
Review №15

Have new puppy and I found nearly everything I needed, especially food. What I couldnt find, the staff patiently listened to me and said others have inqired about the same products. They would pass information to their manager.

Pr
Review №16

Kind, awesome animal lovers

Ga
Review №17

The best pet Halloween section in town!!

Jo
Review №18

Great customer service with very knowledgeable employees.

Re
Review №19

Great employees, very helpful, only bad thing is that they close the fish department 1 hour before store closing time, I basically drove more than an hour to get there before the store closes but I missed it.

Ta
Review №20

My dog went in for a spa day and came out looking 10 years younger!

ca
Review №21

They were able to cut my dogs nails while others were not!!!!

Ge
Review №22

Good assortment of pet products but did not have prescription specialty products for special diets. Friendly staff.

Ma
Review №23

Brought in my Boston for a grooming appointment. Staff was friendly and helpful.

Da
Review №24

I like this chain store s lot better than the other chain store in town. The other one is hit or miss whether or not they have the product my dog has eaten since Ive had her. And the product is not an off the wall brand or something like that, its a major, well known brand and regular flavor.

Ed
Review №25

My little girl loves it there, and they love the food

Br
Review №26

No one helped me or Albuquerque aknowledged I was there

Je
Review №27

Great service 🐕‍🦺

Ja
Review №28

Always willing to help with your pets needs. Love the grooming salon. My dog always looks fantastic!

C-
Review №29

Good place for your pets grooming need fast and friendly.

La
Review №30

We have our dog groomed here. The girl that does her does a great job. But they keep raising their prices.

Ba
Review №31

Very little other than cat and dog food.

er
Review №32

Way over priced and workers were really snobbish

Jo
Review №33

Very helpful lady in the fish section.

Da
Review №34

Im so happy Petco finally has some competition in this town. I get all my pet products here. Really easy to place orders for curbside pickup.

Th
Review №35

More pricey than the same brand/items you can get online. But in a pinch they have almost everything you need for your pet of your willing to pay more because you forgot to order. So many types of food from cheap to expensive, from dry, can, raw, & refrigerated.The people who work here definitely care about animals definitely care about animals. Theyre also friendly & helpful.

Ke
Review №36

I took my dog here to be groomed, and they did a great job!

Mo
Review №37

My fiancé and I just adopted our first dog together yesterday and PetSmart helped us get amazing deals on food, toys, treats, and more. We have been there about 5 times in the past 24 hrs trying to find things we need and they are super fast and very kind and helpful. Amazing staff! Can be pricey but if you have just adopted and need help I definitely recommend PetSmart.

Ja
Review №38

I wish this was out of ten because they deserve more than an 8 but theyre not quite a 10. Never less than satisfactory but often they exceed my expectations with stellar advise and assistance.

Jo
Review №39

They have Purina cat food

Ta
Review №40

The staff are very helpful. This store has just about everything you need for your pets. They also do grooming.

Em
Review №41

We got a goldfish not even a month ago, and then we got an plecostomus to help control the algae in the tank. Yes we cleaned the tank regularly so we didnt really need one but we wanted one. A couple days after we got the new fish our goldfish got sick, both of us have had fish before neither of us has had problems with introducing fish. Our goldfish got Ich which is a type of parasite thats introduced by other fish in contaminated water. We got a medication for our goldfish and separated them. He died. Apparently youre supposed to wait 2 to 3 weeks to introduce new fish but no one even mention it I get that maybe we should have asked but like I said weve both had fish before and this has never happened to either of us.

Na
Review №42

The people here are as animal oriented as I am. The seem to have everything I could need for my precious babies.

Ne
Review №43

This particular store is very well kept, all of the associates are really helpful. All of the animals look happy and healthy. The fish department team is particularly knowledgeable and friendly. I love popping in to pick up a toy or treat for my pets.

Ma
Review №44

Nice people. Clean. Good quality of products.

Cr
Review №45

Love the coustmer service

Pr
Review №46

Good place for my pets

Do
Review №47

Great place for fish and small animals, though there are no ferrets

Sh
Review №48

Overpriced on most items, but they had what I needed. Staff was courteous and the store is well stocked.

Lo
Review №49

Great service. Great selection!

is
Review №50

Love petsmart. Love what it does for our community. And the employees are amazing friendly and helpful.

Ma
Review №51

Friendly staff, helpful my dog likes it there

Ke
Review №52

Friendly and gentle with my old dog.

Gr
Review №53

Do you guys sell monkys? if so i want one

Lo
Review №54

Good selection but a little overpriced.

An
Review №55

I buy a lot of things for my pets and fish here. It is a new store in a new mall. Large parking lot, Mod pizza is just across the lot and they are Awesome!

Ma
Review №56

Had our dog groomed there. Excellent job

El
Review №57

The young man who appeared to be mgr that day was super helpful, polite & professional!

Ji
Review №58

They have great selection for whatever youre looking for and the staff is very friendly and helpful.

St
Review №59

Great at dog grooming!

As
Review №60

Informative employee who helped us pick out our first fish.

Fr
Review №61

The employee that helped me with name tags was very help full. A very pleasant person. The store very clean and neat. 9:15 in the am not busy. Well stocked

Da
Review №62

I love going here just to look around.

S
Review №63

So far has always had what we need for our puppy. We appreciated the *free* potty training class!

Ja
Review №64

Well stocked!

Jo
Review №65

The staff were very helpful and very friendly!

Lu
Review №66

Good place to shop at

Mi
Review №67

My daughter wanted to hold a cat and see about adopting it. We were told they didnt have enough staff and we would have to come back the next day. We came from an hour away.

Ja
Review №68

Friendly, helpful, and very quick for getting needed itema

Ro
Review №69

Clean store, friendly help, and great deals, Thank You PetSmart 😎

Jo
Review №70

The staff is often friendly and willing to help or give you any information you need.

Co
Review №71

Good deals today! And the staff was super nice.

Ka
Review №72

Well I got stuff for my cat and it was 6.00 cheaper than Petco and was happy with that

ch
Review №73

Always so clean and such a great selection of pet supplies...

Ri
Review №74

People are great and friendly

Ja
Review №75

Awesome friendly folks! Great selection and you can price match!!

La
Review №76

The place is clean and has good customer service. They have stocked shelves and a good variety of supplies.

Bl
Review №77

Customer service could be a littleore proactive. Great variety

Pa
Review №78

We just stopped in to inquire about a pump for our fish tank..Eric helped us find the right one and provided excelant customer service..we will recommend him everyone in the valley! Thanks Eric!

Ev
Review №79

Great selection and they keep koi much beyond when all other pet shops in the area stopped carrying them for the season so kudos for that! 😁

Aa
Review №80

Staff genuinely seems to care about my dog and thats really all I care about.

Wi
Review №81

Our dogs favorite store

Ji
Review №82

Great store for pets.

Ze
Review №83

Where pleasant and clean. Not sure happy with my dogs hair cut but first time there for Kayand staff was concerned about her shaking so bad from nerves. Very will ing to give the staff and Kay time to get to know one another.

Ri
Review №84

Prices are a bit high but they do have sales and clearance that make it worth checking out

Ca
Review №85

They take good care of my pets

Kh
Review №86

Its a newer shop so the pet selection is fairly small but they carry just about every thing you could need and the staff is very friendly.

Do
Review №87

Clean--good variety--kind staff.

Jo
Review №88

Favorite place to get pet stuff

Ph
Review №89

Good people, fun place to take your dog

Jo
Review №90

Great service and Shana was extremely helpful in making the right decision on my purchase! Will return!

Ki
Review №91

These people are awesome. Kym is the best.

Ka
Review №92

I get points for stuff that I buy from here

Se
Review №93

Good discounts, but no by weight treats.

Je
Review №94

It is a good place to buy pet food

Ed
Review №95

Aint nothing there

Ch
Review №96

Take our dogs there for grooming, Hope is the best!!

Da
Review №97

I didnt find a selection of dog coats and sweaters so I went to the other pet store and found a large variety.

Co
Review №98

Very friendly staff. Excellent training process

Bo
Review №99

Excellent selection of pet food and supplies.

In
Review №100

Their food is really good!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1626 W Poplar St, Walla Walla, WA 99362, United States
  • Site:https://petsmart.com/stores/us/wa/walla-walla-store3118.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 509-956-3793
Categories
  • Pet adoption service
  • Pet supply store
  • Pet groomer
  • Pet trainer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–7pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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