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Five Star Disaster Services Inc.
10 N 10th Ave, Walla Walla, WA 99362, United States
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Five Star Disaster Services Inc.

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El
Review №1

Unfortunately, I have utilized Five Stars services numerous times, but fortunately they are an outstanding company. They are professional, timely, and provide quality work. The employees are friendly and hardworking, and communicate with the customer at all times, so the homeowners know where in the process they are. They get the job done quickly, without ever cutting corners. The best part is they take on the responsibility of dealing with the insurance company so you know you are getting as much coverage as possible. This company definitely goes to bat for the customer. I hope I never have to use them again, but when my house as ANOTHER flood, I have them on speed dial.

Ca
Review №2

I was out of town when water damage was found in my home. I called 5 star and they came out right away to help. They cleaned the water damage up in no time. Unfortunately the whole process of fixing the damage was another story...but they were amazing helping me along the way working with my insurance company and getting me what I needed to put my house back. Loved everyone I worked with there! Great people!!!

Sa
Review №3

Most amazing caring people in the world! These people actually care about you and want the best for you and your home! Its shows on their face as well as in the work they do! Hands down recommend!

Ga
Review №4

They were super helpful after we had a house fire. Can’t say enough good things about them. Would highly recommend if need a clean up after fire or any kind of of disaster.

Ja
Review №5

This company IS THE BEST! I personally interacted with Anthony and James. They are both hard working individuals. These guys and this company will take care of you and will make the job a breeze. I feel less stressed about any future home disasters knowing that you guys are around! Thanks again!

Tr
Review №6

These guys made my crawlspace look new again. Flooding had made all my insulation fall and my vapor barrier a mess, I was considering doing the cleanup myself, but Five Star did in a morning what would have taken me weeks, well worth it.

Da
Review №7

Had floor issues after a small flood Five Star stuck with it and replaced the floor a 2nd time after product failure. Thank you

Da
Review №8

Five Star took care of us during one of our worst homeowner experiences. A vehicle drove into our kitchen late one Friday night. The Five Star crew arrived in about half an hour, and they cleaned up the mess and secured our home in about 2.5 hours. It was truly amazing, and I am so thankful for their professionalism, their speed, and their thoroughness.

Je
Review №9

5-star is great. They are professional, helpful, timely, and all around we’re amazing to have handle mitigation and restoration of our home.

Ca
Review №10

I would highly recommend 5 Star Disaster. They were professional and stremlined the process during a very stressful time. They did what I needed and took care of everything so I could be at ease.

Ma
Review №11

5 Star is our go to company for restoration. These guys are great people and do a great job.

Bo
Review №12

We are very happy with the job that 5 Star did on our ceiling that was damaged by a leaky roof. They were professional and they cleaned up after each day they came.Mike and Cody and the rest of the crew were polite and knew what they were doing. Our experience was great Vince and Anthony will take very good care of you. We didn’t know who to call but we do now.

Ju
Review №13

We had a kitchen sink drain leak to our basement during the holidays. Five Star Disaster Services was very responsive & came to help! Their communication is fantastic along with their follow-up. They did an excellent job cleaning our basement & have been great to work with. Having a disaster is a mess but to know who to call & to know that they will actually show up & do what they say they will do is a relief! Thank you Five Star Team!

Do
Review №14

The people at Five Star have held my hand through the entire process of mitigation and repair from water damage and mold. They are amazing and so wonderful to work with. All of their employees are thoughtful and caring. No one wants to experience a disaster in their kitchen, but if anyone can make the experience a better one for you, it is Five Star. What an awesome company!!!!

Ab
Review №15

Love everybody working there! very nice guys!

Ja
Review №16

A broken water pipe in the middle of the night...ankle deep water in 4 rooms...FIVE STAR DISASTER SERVICES came to the rescue. Exceptionally professional and efficient. Vince, Anthony & the team were efficient and trusted! I highly recommend this Company!

Sh
Review №17

Five Star is an absolutely five star company. They are wonderful to work with.

Ge
Review №18

Vince did an excellent job in explaining his companys services, and provided detailed information on the existing condition of the house. I would highly recommend him and his company.

Lo
Review №19

REMARKABLE SERVICE. As good as Ive had in any industry, from any service person, ever. Long story short, I was first working with another restoration/cleaning service when I realized that they were doing something wholly unethical. So then I called and spoke to owner Vince at Five Star. An example of a class act move: because its a small town- and in the same industry-Vince of course knew the other person I was speaking of. He didnt say anything negative about the man or the business; he focused on how sorry he was that Id been through that, the egregious nature of what had happened, but without getting into personal comment or observations about his own past impressions. That was just the beginning though. He proceeded to provide what can best be described as white glove service. You would have thought this was either a hugely profitable job or that I am a celebrity of some kind because he was so gracious, so consistent in his communication throughout, as well as going the extra mile to ensure I received the most value for his services. And to top it off, the actual job came out to be significantly less than he initially thought. And, the insurance adjuster Im working with has worked with Five Star and made a point of saying that Vince is a person of integrity and that he had no worries on my behalf about Five Star doing the right thing and a great job.

Ja
Review №20

Five Star has gone over and above the call of duty to restore my property to better than original condition. They were concerned about the hardship this put on me and my financial situation and did all they could to work with insurance and contractors to maximise resources to get the job done right.Thanks Five Star

De
Review №21

A great company to work with! They just helped us with an minor office flood and were prompt, had excellent follow-up, were careful workers and kept us well informed throughout the process. The owners (Cannones) really understand what comprises good service, and how to deliver it. We highly recommend them.

St
Review №22

Five Star came to our place for assessment of water damage and mold. They were prompt, informative and honest. Turns out that the damage was not severe enough to require their services. They left me with recommendations of what needed to be done along with understanding of mold properties. This company knows what customer service means.

Da
Review №23

I can not say enough about Five Star. We had a flood In our house. Five Star came in and took our disaster and turned it into a gem. They are a very professional, hard working crew. . Very talented, very personable. I would like to say thank you to everyone at Five Star.

Ca
Review №24

Vince and Anthony went above and beyond for our family. We had a water loss, which was not mitigated properly by another company. If you have an issue, dont call anybody but 5 star!

Me
Review №25

Excellent job! The team was friendly and professional during our store front remodel. We appreciate you Vince and God Bless 2017!

De
Review №26

I cant even begin to put into words how appreciative I am for everything that Anthony & Vince have done for us after our kitchen and LR experienced water damage. They were RIGHT there after the occurance, proceeded immediately to mitigation thus stopping further damage. Vince is incredible to work with, he communicates everything, walks you thru the whole process step by step. We used them for our general contractor as well to handle all the repairs. I have never experienced such WONDERFUL customer service!!! This company has your back and I was so confident thru the whole process that we were being taken care of and I never questioned anything they handled on our behalf or had to worry. I would rate higher if I could because they ARE that good.

Ga
Review №27

Quick, thorough, friendly people and service.

ka
Review №28

Wonderful work service

ca
Review №29

First class.

Information
16 Photos
29 Comments
5 Rating
  • Address:10 N 10th Ave, Walla Walla, WA 99362, United States
  • Site:http://fivestardisasterservices.net/
  • Phone:+1 509-525-2121
Categories
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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