Machelle is amazing. Thoughtful, quick to respond and just cares. Everything you could ask for.

Kept badgering me to leave a review so thats annoying but the insurance isnt bad. 3 stars coulda been 5 but you sent me 3 emails asking for a review.

Great people and always kind when you have questions.

Machelle and her team at Allstate are awesome! We switched when we moved to Washington and they have been taking very good care of us and all our needs ever since (3 years now!)! AND saving us a ton of money!! Thank you!! We ARE in Good Hands!!

We recently made the switch over to Allstate with the Colligan Agency. We are very pleased with their professionalism, knowledge, and friendliness. We look forward to also switching over our business insurance when were advised its time! We will also be securing a life insurance policy which was prepared and offered to us without even asking! Thanks ladies- we feel at home now with yall and are so happy not to have multiple different insurances and we know youll always be there for us when needed. Keep up the FABULOUS work!

Great customer service!! Did a great job helping me get back on the road after my car was totaled!

Machelle and Dennis are wonderful to work with! Explain everything is detail and help find the best coverage for your needs. They were very helpful with coverage for my children and even friends Ive referred! Definitely best customer service and best agents around!

Full disclosure: Better record keeping on my part would have caught the error sooner; However, I believe the local agent’s and the company’s response merits a warning to other consumers.I had motorcycle insurance through Allstate with a local agent (Machelle) (Not a typo), beginning several years ago. In February of 2016, I got a new bike and requested that coverage of my old bike be stopped at the end of the month. In March of 2016 my credit card information changed and in April I received a call requesting payment. At this time I was explicitly told that the second bike had been removed from the plan and I was only paying for the 1st bike. I said ok and absentmindedly paid the bill, resumed automatic payments and forgot about it. In February of 2017 my credit card was stolen and I received a call a month later requesting payment for my policy covering both bikes.At this point I called the local agent (Machelle) who told me it was my fault the bike hadn’t been removed since I didn’t catch it earlier, despite two phone conversations where I was thoroughly reassured that this had taken place. I called the national office who told me that without a bill of sale proving I sold the bike, they were unwilling to compensate me for the error in any way.The price was right for the insurance, but this experience went wrong in so many ways. What if I had a wreck and they had somehow messed up and never initiated proper coverage—Would they then leave me hanging? People make mistakes—good people correct them. I feel the mistake made was kind of large, but the response of refusing to correct it in any way is extremely disappointing—not to mention Machelle’s rude and condescending attitude.

Machelle has been an absolute pleasure to work with. She is professional and kind, and fantastic at what she does! She got us the lowest rate around. We use her for all of our insurance needs, whether business or personal. We recommend her to everyone!

In my recent move from Northern Virginia to Eastern Washington, Ms. Colligan was very responsive while working with both me and my previous Allstate agency in Maryland to address my insurance needs in both locations. She followed through with my emails in a very timely manner, and is a pleasure to work with!

Great agency- Machelle and her team are outstanding.

Very courteous and knowledgeable.

Love it!! My insurance

Friendly staff and fantastic service overall!

Very friendly and reply in a timely manner.

Very accurate and personable!

Super helpful and friendly!