Mass confusion for a rental but the employee was kind and knew how to fix the situation. Excellent service I highly recommend this place.

Staff was helpful. Be sure to do your own walkthrough with whatever you rent before leaving. I had an issue with a rental but the team member was very helpful with a quick swap out.

Seamless experience. I had 6 questions before I went in. I found someone immediately. They answered my questions promptly. The purchase of the rental took less than 5 minutes and I was on me way. Excellent service.

Staff was very professional and instrumental to my needs. I was able get my services done in a timely manner

Pretty good service.

Borrowing tools from this home depot was very smooth. Will rent from there again.Second experience at this tool rental with different workers ...I went around and looked for the tool that I was going to borrow, not even two minutes at the store, a representative came to help me. I have explained to him about my need and he was able to explain to me the different tools available for my need and how much it will cost to rent one. The worker was very pleasant and courteous to deal.From there,it me about ten minutes to check out. So far this is my number one tool rental service in waldorf, MD.Overall service was very good. I will definitely go ther again.

Ive been going to Lowes for so long I almost forgot about their competitor Home Depot. But not any longer. This will now be my go-to store for home improvement(s).I enjoy that they have different tools and equipment for rent and Penske moving vehicles as well. Their customer service is stellar as well.I special ordered a desk online and had it delivered to Home Depot. When it was ready for pickup we went to the store to retrieve it. There was some confusion as to where the desk was actually located at in the store. Due to this disorientation we ended up waiting well over 30 minutes before they found the desk. I was upset, but because they recognized their mistake they gave me a $50 off coupon to use on my next visit (Lowes take note). Complex situations happen but its about rectifing said situation, which Home Depot did.Great customer service.

Renting a tool from this store has been a horrible experience. As a frequent renter from the Home Depot I cant even believe how I am being treated at this point. I had a tool returned the very next day by a friend. The equipment was checked in under the incorrect contract # and now the HD has put me in collections for equipment that was not returned. I have went to the store showed them the equipment, they have accepted that it was their fault and an error was made on their part but continue to pursue unpaid rental fees from me via a 3rd party collection firm that called me and treated me like a deadbeat. I am completely disturbed by this experience and this has affected my future business with this company.

Fantastic! Very nice and quick

I went to tool rental, they have the 2 employees there too slow it was 5 people waiting, but Caroline heascashowr came and help she was quick and friendly.

Very slow service, got a large bill from after return items. employees never update my account, looks like i did not return item and try to charge me for equipment rented.

W 8n .h... n b. .j .....0