Wayne did a very good job cleaning my carpetI had food color stains on the staircase and also on the floor of my basement. By the time he left it was almost new. Thank you alliance cleaning solutions.
Unreliable /late/slowThey started out good did a good job cleaning we paid them on time used their services every Friday.They worked on a team of two until they didnt any more. Then they sent an email on a Wednesday saying they didnt have enough staff so they were dropping us. Unprofessional and inconsiderate just sent an email with less than 48 hours notice.
The service was completely unacceptable.We were charged over $700 (6 hours for cleanings/2 for carpets) and did NOT get our moneys worth.We have a two-story house and the first quote we received was 2-4 hours plus a flat rate for carpets.After the President of the company, according to his card, who was onsite for cleaning, saw the house at 9am, he quoted 5 hours to finish everything (2pm). At 2pm then, he said, 1 more hour. They finished at 5pm.We didnt move in until two days later, when we had a chance to do an in depth look and see the job they did. We paid for the full top-to-bottom move-in service which included deep cleaning and kitchen appliances, but saw the following problems before anyone else even set foot into the house:-Dirt marks on the walls-Balls of dirt and crud on cleaned carpets-Hairs in the shower and sinks-Dog toenails in front of the fireplace-Dust on most doorframes, window blinds, and air vents-Hair in drawers and on floors-Airfryer untouched/not cleaned-The carpets smelled like dogs-Most of the window sills were absolutely filthy, covered in dirt, dust and grime. (We paid extra for windows as well)-The carpets may have been washed, but theres no way they were vacuumed, as after walking around barefoot, the bottoms of our feet were filthy.It was after 5pm, (when the business closed), so we called him back the next morning. We explained everything we saw and even informed him that we even took pictures for him. (Which I would post, but this review does not provide the option to do so)He was rude, very defensive and refused to believe or take accountability for any of the problems.There was no apology, no offer for correcting any issues, or any reasoning with him to come to any type of solution. He then told us he wasnt going to do anything about it, because it was after 48 hours since it the cleaning, and since we locked the house after they finished, it was our fault for not noticing the issues then.
Absolutely amazing! Extremely thorough! Very professional but personable. Thank you for putting a smile on my face! Cleanliness is next to godliness!
This company is fantastic. Staff are always on time and do a great job!
Great work