Highly reccomend J&A Auto, everyone is very nice & professional. Had someone back into me, causing damage to the rear end of my 4 month old car. They do high quality & awesome work, my car looks great & like nothing ever happened. Everyone was patient in answering all the questions I had. Theres a reason why their lot is always full with cars.....because they do great work! If I needed to get body work done again, I will definitely come back.

Joe, Eric, and the crew at J&A are awesome! They do the best Auto Body Repairs I think Ive ever seen! Do your car a favor, and bring it here if it ever needs some work done on it. You wont regret it.

I can’t say enough about J&A auto. Outstanding work very professional. Everyone at J&A auto go out of there way to deliver top quality service !

I have used J&A several times between my wife and I and each time the experience gets better. the team there will always go the extra mile to get your car done (and help with the rental if needed). I will always highly recommend J&A and would use them again if needed.

Took my car to J&A Auto Body in Wakefield after getting into a car accident. My car was pretty banged up after being hit along the diver side. I highly recommend J&A Auto Body! The team there is beyond professional and their work was outstanding!! My car looks brand new, I am beyond happy with the work that they did for me. If you want a place that makes you feel comfortable and does fantastic works please check out J&A Auto Body! I can’t say enough good things about the level of work/details that the entire staff puts forward. My experience was awesome and I will continue to use J&A! Thank you so much Joey!

Excellent service. Took my car in for a problem with the door. Completed the same day for a very reasonable price. Would recommend

Took my truck in to J&A when I had a rear collision and needed extensive repair. When the insurance company tried to cut down on every issue these guys fought for me, took care of everything I needed, and did a fantastic job. Very happy with my experience. These guys are professional!

More than satisfied with the work I got done on my car. Will definitely return for future repairs, as well improvements. Great people who put you first and will go extra mile for you.

The guys here are the best! I had problems with my door handles on my 2011 Cadillac CTS where I couldn’t get into my vehicle normally. These door handles are very tough and complicated being electrical and not your average door but the guys here handled it with ease and both driver and passenger doors work perfectly now. I would recommend them for anything. Have gotten body work done on my car in the past and it looked amazing as well. Great job fellas appreciate all the help!!

J&A were outstanding with their work on my Mazda 6. Eric and Joey were outstanding in providing me with the information to make sure my insurance allowed me to get my car repaired right the first time. They updated me with the progressed they made along the way. I dont think you could find a better place to get your car repaired as they go above and beyond. I highly recommend.

They were very professional and did a great job repairing not only what I asked (bumper and rear mirror) but also touched up some paint chips and vacuumed the car. Above and beyond service at a fair price!

J & A is absolutely the best! I would recommend them to anybody! After my vehicle was hit and subsequently totaled by the insurance company, Eric was fantastic helping me navigate my way through the process. Insurance companies will have you believe that their decision on what you receive in compensation for your broken or totaled vehicle is final. Eric at J & A, with his knowledge of the law, helped explain to me that you have the right and obligation to negotiate. I was able to maximize my settlement for the true value of my car and put it toward a new used car. Thank you J & A! You guys are the best!

Eric and Joe, at J&A Autobody are absolutely incredible. We have been using them for years and have been satisfied each and every time.I have a 2018 Audi S5 which only had 300 miles on it, before it was hit from the side. It took a while to get everything completed, but they spared no expense, and made sure this car was PERFECT before they let me have it back. In fact, the repaired side looks better than the factory original side. The moldings, and paint are better than new. This car was literally cut in half. A new rear quarter panel, door and frame straightened. The entire interior was removed, packed and wrapped. There were no shortcuts taken to getting it done correctly. Eric and Joe make sure that new parts are used, right down to the little plastic clips that hold everything together. They do not re use old parts that are even slightly damaged. They fight with the insurance companies to make sure your vehicle is done right, and not just put together to get it out of their shop. The insurance companies just want it done cheaply, but Eric and Joe refuse to do that. It looks, drives and feels like it is brand new. I truly can not tell that this car was in an accident.There is a reason why they are so busy, because they are the best. I would never consider going to another shop.

Great service, reasonable prices

The team at J&A are amazing, and the quality of their work is unmatchable. Weve had to use their services more than once and for me their work sets the bar. Weve always been treated fairly, honestly and respectfully, and included in every step of the process. Most recently my sons SUV was involved in a fender bender which uncovered some very shady work done previously by another shop. Joe went way beyond and took the initiative, time and effort to correct the other shops mistakes, and even provided us with pictures of the other shops lousy repairs. They take the time to do the job right! Definitely recommended should you need auto body work!

After a hit and run, there was considerable damage to my front end. I was looking for an Auto Body shop to fix it and thankfully, I found J&A auto body. My experience there was exceptional. Eric was informative, professional and fair and very kind. Ive never had any kind of incident with a car, and he made me feel comfortable, by explaining everything in detail, up to and including, his willingness to fight the insurance company to get what you deserve. I dont think you could find a better place to get your car repaired as they go above and beyond. I highly recommend.

People, trust me, you dont want to go anywhere else if you are looking for quality and very fair pricing!! These guys Eric and Joe went above and beyond in making me happy. And trust me, they did! THEY TRULY DO CARE. Their work is exceptional!! If i ever need anymore work done on my car, I will not hesitate to go anywhere else but to J and A auto in Wakefield. VERY HAPPY WITH THEIR WORK!! Thank you guys for the exceptional job you did on my car.

Eric and his team at J and A are the best. They go to bat for their customers with insurance agencies, and they explain everything to the customer so we completely understand the process. I never once had to call them asking for an update - they were calling me just to give me updates throughout the process. The work they do is outstanding and you cant get better customer service.

Ive used J&A a few times for my vehicles, but this time a tree had fallen on my car and there was a lot of damage... Eric and Joey were PHENOMENAL and made sure that I was informed about everything they were doing with my car every step of the way, they did all of the legwork between me and my insurance company, and three weeks later, my car looks better now than it did when I bought it 2 years ago!! The service was nothing short of IMPECCABLE, if it were possible, Id give J&A 7 stars. Thank you for everything!!

I am really happy with the work that J&A has done in two of my cars. They took the time to explain everything, discuss options, walk me through choices, and earned my trust and loyalty. Next, I am sending my stepdad’s car there. Thanks so much for the excellent work, great value, transparency in communication, and timely completion!

This team is the best. I appreciate the great work that they did on my car. Ask for Eric!!!! He will take care of you.

I was in a car accident. I brought my car to J&A Auto Body to get repaired. I was having a conflict with the insurance company. As we all know, we pay a lot for car insurance. I feel, when you need the repairs done on your automoblie. The insurance company is not always willing to pay the correct price for the damage. At J & A Auto Body they really are on their customers side to make sure the repairs are payed correctly to their customers by the insurance company to fix the damage of your car properly. I was very pleased with everything they did for me. My car looks wonderful! The customer service is amazing. I would highly recommend J & A Auto Body to anyone that needs services on there car.Very pleased customer!!!!Joan Borthwick

Eric was great throughout the whole process kept in touch with me, letting me know what was going on with my car very satisfied with the work that was done.

J&A were awesome! Super friendly and took great care of my car. It looks great. Thanks!

I manage a fleet for a small private security company, and at the recommendation of the company ownership I began a business relationship with Joe and Eric back in 2018. Every single time I have brought one of my cruisers and now a personal vehicle, I have received “exceeds above and beyond” service. They will fix minor blemishes, and touch up everything they can while they have the car apart. If the insurance pushes them in the wrong direction, you can rest assured that they will fight for your best interest no matter what.

This place is great 👍🏼 good customer service on time very informative with your car repairs.. very friendly// beautiful work on my X 5 2020 Bmw...will recommend this auto body....5 stars....

Eric and Joe did a great job on servicing my car. They even offer me Free car rental since my car was at the body shop for a week. Highly recommend J&A.Thank you!!

J and A Auto Body is the ONLY place you should turn to when looking for auto repair. When first meeting Kevin about repairs needed to the back bumper of my Ford Explorer, he told me that his customers are like family to him. Thats exactly the way I felt treated throughout the entire experience. It was very comforting to have him performing the work.Kevin went out of his way to communicate and be very clear about the process, including the difficulties with fighting the insurance companies to ensure an honest repair. He pointed out two previous accidents that had been done to my car and were unreported and he showed the poor repair work done to the car in those instances. Kevin taught me the importance of finding a shop that works for the customer and not for the insurance company. This was an entirely new concept to me- I had never known that there was a divide. I feel confident that every repair done to my car was necessary and important to maintaining the safety of the vehicle.The work to the car came out better than I could imagine. His crew went through every effort to perfect every detail in the repair. The paint was blended to match and the entire car was buffed to look like it was right off the showroom floor. They had even, to my surprise, vacuumed and cleaned the interior. The car looked better than when I had bought it. Kevin has a great crew working for him, and I could tell they loved their jobs, with the effort and smiles that they had put into their work.Bottom line is that you know what your getting at J and A Autobody- an honest experience and a feeling of family. I am very glad to know that I can now turn to Kevin and his crew to help with any future Autobody needs. Dont go anywhere else.

This place is PHENOMENAL! Lets first start with service. Eric and Joe were both awesome. My car was a mess, and I was a little nervous. They were able to get me a quote right away and gave me all my options. So knowledgeable, so nice, so informative. I dropped my car off for repair on Monday and picked it up today and it looked brand new. The paint matches perfectly, the damage was fixed AND they washed, vacuumed and cleaned it inside and out. These guys go above and beyond, dont break your bank and do it all with a smile. I will never bring my car to another auto body shop as long as J&A is in business. Highly highly recommend.

BEST SERVICE EVER!!!! I brought my car here this fall for body repairs. I could not believe the amazing experience we had! Eric and Joe and all the staff were truly incredible. Everyone was courteous and so kind. I had a complicated insurance situation and Eric took extra time to help me understand and navigate all the steps. He spoke directly and clearly to me and did not talk down to me (which has been my experience at other places). He also went out of his way to make sure I was not taken advantage of by the rental company. And his whole team did an incredible job with my car - it looks years younger!!! They take such pride in their work, and went above and beyond in taking care of small details. My car looks amazing, and I trusted them every step of the way. I knew they were looking out for me and my cars best interests.

J & A Auto Body is an excellent repair shop. Its two owners, Eric and Joe, are the best mechanics that I have known. They and their staffs are polite. As of 2019 I have known them for more than 15 years. When I have a need to get the car repairs, they are the mechanics that I go to.Joe would do his best to repair your car the best possible. Eric would do his best to advocate for your interest if the car insurance company would have to approve the repair. They both would work for your benefit when your car is in their shop to be repaired. I myself happened to know they would ethically repair their customer’s car when I walked by their shop in Malden 15 years ago. I was absolutely surprised when I found one of their customer’s cars was properly applied the anti-rust paint behind the front bumper. The front bumper would easily cover up whatever painting to be ignored inside. However, they did their job properly to provide a qualified service. Ever since J & A Auto Body is the only shop that I trust for my car repairs. Thank you very much for your work.

This is Hands down the best body shop Ive ever been too. Joe & Eric are professional, courteous and thorough. They walked me through the insurance process offering different solutions to my problems. They also helped me with the rental, an unrelated rattling noise on my truck, and buffed out some minor scratches on my wifes vehicle last minute. It is this sort of customer service that guarantees return business

Spoke to Erik who was very helpful and he was able to fix my car early and went above and beyond my expectations in repairs! The car looks better than when i bought it. Best service around check them out!!

Best guy in the business hands down! Will fight harder than anybody for the max insurance payout possible and does impeccable work, cant say enough good things about Eric and the quality of work he does. Also probably the fastest turn around time of anybody around, I had a front end collision and he was able to completely finish the car in only 2 and a half weeks! 5 stars all day!!!!! Would recommend to anyone!

Eric and Joe are true professionals, highly recommend J & A auto body

I went to J&A on the recommendation of my friend Stacey. My brakes were making a weird sound and brought my car in to have Eric take a look. He explained to me what was going on with my car clearly, without talking down to me or making me feel dumb for letting my brakes get so bad. He then managed to fit me in immediately to get them fixed, and gave me an excellent price. I am extremely happy with how positive the experience was and how good the customer service was. I will definitely recommend them to anyone in the area!

Eric was very kind and helpful, the work and craftsmanship showed in the end result! Brian Donahue

We had J&A detail our Black Hyundai inside and out, and repair a scratch in September. All I can say is they are the best! They were able to get our Black car looking the best it has since we purchased it. And Black is a very hard color to work with. We can see the metallic sparkles in the paint now and the finish looks like glass. The interior is spotless. We’re ready for winter. The scratch that they fixed is perfect. There is no way you can tell a repair was done in that spot. It’s like new. This is the best auto body shop we have found. Eric and Joe are totally committed to providing flawless repairs and protecting your vehicle.

Thank you Eric for all the time spent helping me navigate through the insurance, rental and repairs process following the hit and run to my van. You spoke on my behalf to the insurance company and I really appreciate it. Not to mention to incredible repair job. You made my van look like new on the inside and outside. Thank you again Eric for all your help. Youre the best! Highly recommended!!!

I cannot say enough positive things about my experience at this auto body. The unparalleled service of the entire staff helping me get my car situated after dealing with several companies and the run around process J and a auto body made this entire process a complete breeze and pleasure. They are willing to always go the extra mile to get the most for your claim. They are very communicative and I wouldnt recommend anybody else for the job.

These guys go above and beyond. My wife wrecked our Lexus GX470 and someone recommended that I have it towed to J&A for the body work. The insurance company came down and to my disappointment, they called the vehicle a total loss. Without any financial reward other than storage fees (which is more of a hassle than anything), these guys spent over an hour on the phone with me on a few separate occasions to give me advice on how to deal with the insurance company and how to ensure that I got a fair settlement amount. I was very impressed with Erics knowledge and willingness to fight for me and advocate on my behalf. I havent used them for body work yet, but I can assure you that they care about their clients.

BEST BODY SHOP EVER!!! Customer service AND result wise. My car got hit a few months ago and my insurance company was not helpful in any way shape or form, however- Eric went above and beyond in every way possible. From reaching out every day to give me updates to battling my insurance company to make sure I got treated as fairly as possible. Its hard to find good service and someone who actually cares not only about getting the repair done, but cares about doing it the right way that benefits everyone involved in a timely manner. I couldnt have asked for better service or results. Not only did they fix the damage, they also detailed the whole interior and exterior, buffed the WHOLE car eliminating any little scratches. My car looks better than it did when I drove it off the lot. You will never find service like this at any other body shop. Once you go here youll NEVER go anywhere else.

J&A Auto Body is an excellent body shop. Eric and the crew are wizards. They fixed my vehicle in a timely manner and made it look better than new. Eric is an advocate for you with the insurance company, appraiser, and rental care company. He goes above and beyond with everything he does. Eric explained everything to me at every step of the process. He also allowed me to give input and actually make decisions on how they carried out my repair. I have never had such a good experience with a body shop. I would recommend J&A Auto Body to anyone within a 20 mile radius. Eric in particular is a stand-up guy and an expert at his craft!

Brought my car in for some body work in multiple spots. Received estimates for each area with detailed description on what would be done to my car. After comparing with others in the area, went with J&A due to thoroughness of their work as well as customer service. My car was ready on time, no surprises, looked fantastic and they even cleaned the inside which was much appreciated since I have kids that leave crumbs and fingerprints everywhere. Highly recommend J&A as a local business willing to get the job done right.

I had to have extensive auto body work done on my car recently. I contacted J & A auto body NOT to be confused with j & r auto body. The service I received was exceptional, I’ve been driving for 30 years and have never received such excellent care. They are so considerate of other people’s time. Made an appointment and car was done. The workers were very fair and professional. Special thanks to Eric Capolupo and Joe Ciampa.Keep up the good work!

A friend from work recommended J&A for a car detail. I couldnt believe how good of a job they did. My car was so dirty from the kids, my dog, vacation. They made it look brand new. Highly recommend them. Awesome job!

I was referred to J&A Auto Body by my neighbor, Dennis. He told me they went over and above fixing the damage to his car. Now I know for myself. My car was totaled by the insurance company; however, Joe assured me that he could fix it and that it was worth fixing. Joe and Eric could not have been more accommodating, taking time out of their busy schedule, to address my questions and to help me with my concerns. They deserve an A+ for customer satisfaction as well as for their excellent work. I received my car today. All the repairs were done in a timely fashion and the car looks better than it did prior to the accident. I would recommend J&A Auto Body very highly.

Amazing Auto body shop, had small dent that I got fixed. Fair price, extremely honest and helpful gentleman there. Will definitely go in the future if need be

The service is awesome and their quality of work is the best. I would highly recommend using them for any type of body work!!

J&A recently repaired my pre-owned 3-year old vehicle, replacing a panoramic window in the roof and removing several deep scratches from the front bumper. The work was outstanding...the car looks new! The team at J&A are professional and customer-friendly. A very nice experience.

I recently, had my kia sportage, rear door and panel refinished, and the customer service was top notch, Eric explained all to be done the right way, went above and beyond my expectations, to finish the car like new, looks perfect, and even, detailed it, would very highly recommend, and reasonable prices, also

5 stars aren’t enough. Eric, the proprietor, deserves to be canonized as the PATRON SAINT of body men!!I was involved in a serious accident with an 18 wheeler in a 2016 F150. Frame was bent, front and rear damage. The truck being made of Aluminum is difficult to fix unlike steel. The truck needed an entirely new bed due to the damage. Which obviously the insurance company didn’t want to pay for...Eric was a tireless advocate... He got the insurance company to agree to buy a used bed. Turns out they are next to impossible to find in good condition as Aluminum is a serious headache to work with. Three separate beds ordered all came in with damage. Eric being a relentless perfectionist gets the insurance company to pop for a new one! He then Painstakingly documents the entire process so I can get reimbursed for the excess time on the rental car...I go to pick up the truck and it looks better than the day I picked it up from the dealership. I have two german shepherds, there isn’t a single dog hair in the cabin. There wasn’t a gap that wasn’t aligned perfectly and the paint was PERFECTION!As if thats not enough the guy feels bad about how long it took to fix. I told him it’s 100 percent the insurance companies fault combined with difficult to find parts... Don’t worry about it. So what does this peach of a man do? He put all new pads and rotors on my truck free of charge and 365 bucks in my pocket! I looked around expecting Ashton Kutcher to pop out and tell me I got Punk’d and my truck was totaled.You are a certified pinhead if you go anywhere else! Thanks a million times over Eric, I cannot thank you and your team enough... Im calling pope Francis to attest to the miracles performed by St. Eric of Wakefield!

I have been working with Joe and Eric for years now, and must admit - I am a raving fan: they took care of repairing both my husbands and my cars after three accidents, and went above and beyond my expectations.They communicate any possible delays in work if they run into insurance companys delays, and advocate with them on your behalf.They never overpriced the work, even found ways to save money without compromising the quality.I hope to not to need to use their services in the future, but if the need arises, they are my go-to guys.

Best Auto Body shop around have been going there for 30 years they always go way above and beyond to do a complete detail on your car on top of fixing the insurance damage i wouldnt bring my car anywhere else.

J&A Auto staff treat customers like a family, caring about the outcome and fighting on our behalf to ensure we are taken care of! I only wish I could rate this shop with 100 stars!!! These guys are unbelievable! I dont write a lot of reviews but felt I needed to give back because not only did they meet my expectations, they exceeded them!My past experiences with auto repair/service shops throughout my 56 years has been terrible. I expected the same; unkept promises, rip-offs, incompetence, lies, etc. However, that is NOT J&A Auto Body.Let me explain: I had a car accident in Georgia and the insurance company and their preferred repair shop in GA wanted my car to be a total loss. When I brought my car up here, repair shops took forever just to look at my car. Was it repairable, was it totaled? Who knew? So, I checked out Yelp and read the great reviews for J&A. I was skeptical and didnt really believe my luck would change but at this point what did I have to lose.Below is my summery:1) They never over-promissed but they over-delivered2) Eric felt like an older brother looking after my best interested with my very difficult insurance agency. I have no idea how much of his time he spent back and forth with them to ensure my insurance company stepped up so my car could be repaired in a timely manner.3) Eric kept me posted every step of the way and was honest about where everything was in the process.4) Eric was so incredible knowledgeable - seriously! Wow!5) My car came out soooooo gorgeous! Everyone thinks it looks better than it did when I purchased it. No one would ever know it was in an accident.I will use them again and again whenever I need anything done. I only wish they worked on houses ;-) I keep telling everyone. My only fear is theyll be so busy they wont have time for me. Again, I LOVE these guys! They have restored my faith in humanity. OK, that sounds a bit much but its true.

I cant say enough positive things about Eric and Joe at JA Auto Body. Overall a fantastic experience and exceptional customer service...and I know how to spot a good shop. I spent two years working for Enterprise rent a car and have been around a lot of body shops. These guys are the best; honest, friendly and keep your best interest top of mind. They went out of their way to make sure I got what was owed to me through my insurance company. I had a brand new 2017 VW GTI with only 1500 miles on it and I was rear ended. What a bummer. There was more damage to the rear of the car revealed when they removed the bumper. They made sure my insurance company paid for the supplement and using all brand new, correct parts. Communication and updates from JA were great and the car looked immaculate when I came to pick it up. I will say the shop is super busy but I think thats a testament to how good they are. People are willing to wait a little longer for great work and great service. Recently I even brought a car to them, I considered buying, to evaluate some existing rust. No problem checking it out and giving me some honest feed back. Overall, great shop and great guys. Ill be bringing any and all of my business to these guys.

Very nice people