Just had a wonderful experience with Eastern Lettering. We put on a play in our hometown and had them do custom baseball jerseys for the kids in the play. There were 12 kids that needed numbers on the back and the team name on the front. We got the numbers in 3 days after we placed the order. They looked very professional and the timing was excellent. Will use again in the future.

I ordered letters and numbers for a jersey and its been over 2 months and still havent received them. No one answered the calls so you cant even get in touch with them.

The stiching has gotten much better. I cant believe how good it looked. It shipped pretty quickly. The pricing was a little bit high for me this time around, but it was worth it. These jerseys arent cheap looking; their the real deal. Im ordering more logos and letters from them once I get my next paycheck. Eastern Lettering has definitely improved over the years. Thanks for the quick order!

My son got a hockey jersey for Xmas. It was totally blank, so we called them to put his last name on it and his favorite number. I sent it out on 12/27 and received it back yesterday. What a wonderful job. I cant say enough how happy I am with Eastern Lettering. My husbands birthday is coming up and hope to do the same so they can be twins.

Just got my shipment today and my jersey turned out perfectly. i think the company has made some major changes because i ordered from them before and it the letters and nunbers turned out mediocre, but this time it looked really professional. the stitching really looked great. props to eastern lettering for doing a great job and improving the company. i will be ordering more next year when football season is back.

COMPANY RESPONSE TO PREVIOUS REVIEW, JUST ANOTHER LIE: The order (or tracking number) magically still has not arrived. If shipped when I was told it was going to ship, it would have long been here by now. Do your own research about this company. Buyer Beware.

I should have read Google reviews before purchasing from this company. I ordered two letter Rs to add to a Browns home jersey on 9/29. A week later I had still not received a shipping confirmation so I sent an email. Red flag #1. A few days after that I got a company email from Respect Myself stating my order should ship later that week. Two weeks to put two fabric letters in an envelope and ship? Red flag #2. I finally received them on 10/10 and they are white (should be orange), they are cut way larger than they should be, and the one is cut so ragged there is no way it could be used even if it was the right color and size. Save your time and money!!

Awful experience. I ordered some iron on letters in early January. 2 weeks later, when I emailed to follow up, I was told there was a back order and that they are on the way. A few weeks later, I called and the manager said he will ship out a new set of letters for me over night. That didnt happen. The letters arrived over 6 weeks after I ordered them. They lie and deceive their customers. STAY AWAY

Excellent quality and fast service. My name plates arrived on time and top notch quality. Thanks! Will order again for sure.

I spent 45 dollars for a name plate for an old jersey. Well that was a month ago i placed my order. I have sent several emails and tried to call the company by phone. Just today i called 5 times and no one answered and the answering machine is full. This is terrible, and i have not heard a word from them at all, so i cant even ask for a refund if they dont plan to fill my order. Very unhappy and i will continue to email and call everyday moving forward.

Great Job again Eastern! Got the team numbers done fast and at a very fair price!

I wish I could give him a zero. I say him because there is only on guy who answers the phone and he is a lair. Purchase name patch about 6 weeks ago, they sent the wrong patch. I contacted them and they told me they would make it right and send the new patch out immediately.after 2 weeks I called and he said he sent it and did not know why I have not received it yet but he would resend it and send me an email with the tracking number.I waited another 2 weeks and I just called him again he put me on hold I have been on hold a half an hour now.What do you think the chances are he wont come back or we will mysteriously get disconnected? his guy gives sleaze a bad name. Update this guy is even worse than I thought, 6 weeks later my item finally shows up no explanation just the patch. Much to my surprise my next bank statement comes and this guy charges my credit card $98.90 which I did not authorize. Stay away from this guy.

Owner is a scam artist. Uses same cell phone# for his business to run another scam carpet cleaning business on Groupon called Eastern Carpet Cleaning. If you call the # for the carpet cleaning you will either get a recorded message for the scam sports lettering business or just a plain hello. Books appointments for carpet cleaning through groupon and then doesnt show up. Rarely ever answers phone and voice mail inbox is always full. Will text back swears and vulgarities after you call him out. Lists a phony address for Eastern Lettering as 1318 S main St. St 100 Wake Forest, NC which is actually a Rose Mart gas staion and convenience store. 59 scam complaints against the owner Ed Woods online Better Business Bureau lists nothing but negative reviews. I reported them to the State Attorney Generals office. BBB also states the following about this scam business. A check with the North Carolina Secretary of State, Corporate Division shows no listing for Eastern Lettering. Also a check with the Wake County County Register of Deeds office shows no listing. NC General Statute § 66-68 requires that before any person or partnership engages in business in any county in this State under an assumed name or under any designation, name or style other than the real name of the owner or owners thereof, before any limited partnership engaged in business in any county in this State other than under the name set out in the Certificate filed with the Office of the Secretary of State or before a corporation engages in business in any county other than under its corporate name, such person, partnership, limited partnership, or corporation must file in the office of the register of deeds of such county.

Beware, this company also has a carpet cleaning business if you can call it that eastern carpet cleaning. They ruined my daughters carpet. The person Maurice (aka Eddie Jackson) pour bleach on stained areas. When asked, did you put bleach on the carpet; his response was no - that is oxiclean. He told her he had to leave to get a new machine because the current machine was leaking and that the stain remover would have time to soak in. In actuality, he called someone else on craigslist and sent them to clean the carpet. The entire den carpet has to be replaced. Thank God it was the only room in that apartment to be cleaned. I guess I should thank him for not going to the other apartment to clean additional carpet for me. Oh yeah he called someone on craigslist and sent them to clean the carpets. The non bleached apartment carpet turned out beautifully.Ive been trying to contact him all day. When you call; you are sent to voicemail and of course the mailbox is full. I know you read these responses. You will be paying for the cost of replacing the carpet.Signed one pissed off customer Dated 6162015

DO NOT USE THIS COMPANY!! They bill before they ship; they do not ship on time; they do not ship the proper product; and they refuse to refund on an incorrect shipment or repair their mistake. The customer service representative is rude. It is not worth the headache. BUY LOCAL, BUT NOT FROM THIS FIRM.

Watch out, they will steal your money. Sell a fake product. They also do business as ProPatchesUSA. Check the ratings under that business, as well.

SCAM COMPANY! Placed $125 order over a month ago, never received anything. The one time I could get someone to answer the phone, they promised a tracking number which never arrived. Also promised that I would receive order by the end of the week which also never arrived. Save yourself some trouble and buy elsewhere.Be sure to stop by their BBB page and see the complaints. I have now filed a dispute on the transaction, a complaint with the BBB and reported this scam to the North Carolina Department of Justice. I suggest you do the same so that this business is put out of business.Response to Company Response Below: Order placed on 4/27/15 - The response below is just another lie: As of 6/5, still no tracking info or products delivered.

THE WORST EXPERIANCE EVER. DONT BE FOOLED BY THIER OTHER NAMES AND ACCOUNTS. CHECK THEIR BBB RATING. AWFULL SERVICE. THIN TWILL. VERY UNPROFESSIONAL.

Order placed and confirmed 7/23/14. Two weeks later, nothing. Emails and phone calls unanswered.3 weeks later called and got an answering machine. Cancelled order. Also sent another email 8/18 cancelling order. Still no response. Got email 8/20 that order has been shipped. Had already found another product. Will return to sender when (and if) it finally arrives. Left another phone message 8/20; again no response. Will stick to Amazon, Costco, HD, Lowes and the like in the future. Companies that actually have customer service.

Great product delivered very quickly, thanks a million!

Agree with other reviews that they have terrible customer service and I wouldve rated it zero stars if possible. Very disappointed with the entire experience from having to follow up because I didnt receive my product for over 2 weeks after submitting my order and discovered they had not even started it to receiving a product that was not what I was looking for and they refused to make an exception to their ridiculous return/exchange policy.

They refuse to respond after 8 weeks...do not do any business with them, something is very fishy.