I have been having issues with my 1990 vette since I bought it second hand. I went in and they easily set an appointment and I brought it in at 8:00 this morning for installation of all new injectors.Only 3 1/2 hours later, I got a call at 11:30 and they had my baby done and running like it is a brand new car!It is running better than it has since I bought it!! πI am very happy, happy, happy.I scheduled another appointment for installation of new headlight motors and door spring. And they quickly got me an appointment that will work great for me.Great people and very professional!!!!I will recommend them to anyone who needs help with their vehicle and I will happily bring my vette in when I need work done to it.THANK YOU!!!
Took my car in for a specific job and was pleased with the results. Pricing was very good and job was done well and on time. Definitely would recommend!
They get right to the point, great communication, fair pricing. Super friendly. I just found my family a new mechanic
We were running a bit late and they said no problem and still fit us in! Due to only having one vehicle, we waited at the shop. And they were nice enough to offer food and drinks to us while we waited! Above and beyond nice!Came in for a brake change just to be safe and to check everything was fine for our working Truck. Turns out brakes were in great condition and Alan didnt even charge us to inspect it! He said he charges for repairs and that wasnt needed today. Wow. Definitely a customer for life and thankful for his honesty! I cant believe the kindness here and how taken care of we were. Thank you so very much you guys!!
Best service Iβve found on maui! Most places give you the run around and take hours and hours just for an oil change. After dropping off my vehicle they gave me a guaranteed finish time and ended up being early. Theyβre extremely professional, kind and timely. 10/10 do recommend!!
Very busy nice people. Very informative. Got my car inspected 5 mins. Would have had battery installed, however mine s fine. Glad I found this place. Aloha
Now I know why they got 5 stars. Honest, hard working people. I dealt with Kobe. Nicest guy. Just moved here and happy I found this place. ππ½
Awesome customer service quality service. Much-loved to Island Automotive Center for taking care of my automotive needs. I live Kihei but I always drive down to their shop because theyre trust worthy.
Theyre honest thorough and do it right the the first time with no surprises or hidden charges. U would recommend them to anyone! I only heard of them a couple weeks ago but since then Ive taken 3 different vehicles in all with different problems...so far theres nothing they cant fix and they always call first before doing the wo r so theres no surprises. Very professional. I LIVE THIS PLACE! GOOD JOB GUYS!
Really friendly and polite staff. Very professional interaction and my safety done quickly
After taking my car to a dealership that rhymes with βDim Folksβ, where they told me I needed to spend close to $2k to fix my car, I decided to get a second opinion.I stumbled upon Island Automotive shortly after they opened. Alan, the owner, was very clear with communicating what was happening with my car and how they could fix it. He and his skilled technicians fixed it at a reasonable price and I was forever a loyal customer.Iβve had my car serviced there ever since. Ultimately itβs Alanβs straight up and trustworthy expertise that keeps me coming back. I know nothing about cars, but he always takes his time to explain what is happening and I trust him for that.If you need a safety check, oil change, or more involved services. This is the spot! Iβve trusted them with all of the above.Thanks Island Automotive!
I called about a Prius I was considering buying. I wanted an inspection, and especially the battery checked out. The mechanic I talked to was very transparent about what I should do and even recommended against providing the service I was requesting because he was pretty confident I shouldnt buy the car after I described it to him.
Super convenient and very professional work once again! Just an oil change and safety check, but itβs one stop shopping. I would usually go to the store to buy my oil and filter, go home to change aforementioned products and would still need to dispose of the old stuff. Visiting Island Automotive eliminates all those unnecessary steps for my oil change and I get my safety done at the same time, all while supporting local!!!
Alan and the mechanics here are top notch. Other shops in the area seem to overcharge and offer subpar customer service. Island auto crew are straightforward with their prices and very down to earth. Work seems to be professional top quality. I would recommend them over any other Wailuku auto shops I have used. Mahalo.
Thank you for your great service!! I took my car in for a safety and oil change - they were speedy and very professional. They changed a couple of filters while they were at it! I was so happy they took great care of my car! I appreciate the awesome service! ;-)
Island Automotive keeps my car running great! They are always prompt, professional and will do whatever it takes. They take such great care of my car. I drove away today with all my problems fixed (my car is a 2003) and its never ran better. Thanks for your help always!
Great service. Fair and honest. Helped me out in a tight spot.
Alan and the crew took care of my Jeep. From when I was there and listening to Alan take calls and also when assisting me, you can tell he genuinely loves what he does and wants to take care of every one of his customers. I bought/brought my own parts to get installed due to issues I had in my car and they were willing to install without question. Once I walked in and telling Alan what issues I had he already knew I had the wrong parts. Gave me a suggestion and also gave me several options to choose from. I choose the option that needed more work on their part and low risk on my end-- Alan was willing to help me no matter what. He even went above and beyond to get things straight with the company I bought parts from. Alan kept in contact with me throughout the process giving me quotes prior to doing the work, kept me updated on the progress and also let me know what issues they ran into while working on the car. At the end of all of this they got the issues I came in with fixed. I also had another issue that I did not mention to them because another mechanic told me that specific issue came from the body lift I applied to my car- which I did not know wether to believe the past mechanic or not. Alan showed me proof as to why that issue is happening and printed out a quote for part and labor to get that issues taken car of. Overall Alan and the crew is top of the line- no BS and like I said earlier they GENUINELY want to take care of anyone who walks into their shop. My Jeep will not see anyone else but Alan and Scott of ISLAND AUTOMOTIVE!
Alans customer service is excellent. He thoroughly explains the mechanical issue and gives an accurate estimate before doing the work. Scott is the best in his field with such a thorough understanding of the mechanics of a car. Island Automotive Center is number one!
Good place for safety check.
Best overall mechanics service I have ever experienced. Quick and accurate estimates and service with a smile... honesty is their policy and the rates are excellent...I will go no other place with my vehicles, ever.
Heard from a friend about this new shop that opened up. Everythings new and nice. Air conditioning went out and this heat has just been killing me. So finally decided to get it fixed. Spoke to Alan on the phone. He got me fitted in on the schedule. Prices are very affordable. I dont know why i waited so long to get it fixed. Wish I called this place sooner. The shop is easy to find. Staff is very knowledgeable and cooperative. Will definitely make this my new one stop shop for everything I need for my vehicles. Two thumbs up and Ill recommend to anyone and everyone.
My go to spot. These guys know what they are doing and wonβt rip you off. The waiting area is great. Yes, it is air conditioned!!!!
Awesome ohana service.
All the positive reviews you are about to read are true. If you decide to take your car anywhere else, you have just made a huge mistake. Thank you Allan and Scotty! Now you guys are stuck with me for life. ;)
I have nothing but positives to say about IAC, and now consider them my GO TO car repair shop. From scheduling my service to completing the repair fix on my car, Alan and his Partners were professional and honest. The icing on the cake is their reasonable pricing.
There is no one else i would ever trust my car with than the guys here. I have never in my life been met with such outstanding customer service and car service!! I have had them helping me for over three years now and i couldnt be happier with every single interaction i have had. Alan makes himself always available to help me and give me advice on car problems even over the phone!! They always make sure i get the best deal on parts and i really dont trust anyone else except for the guys at Island Automotive. There isnt anyway to thank them for the piece of mind they have given me over the years and the hard work and dedication they put into their business and customers. Thank you guys a million for everything you have done for me and my cars!!!! Take your car here if it ever needs anything and you will be in amazing amazing hands!!! They are the best!
Alan and his team are the BEST! I finally have a mechanic I can trust! Customer service was awesome. Repairs were done quickly and with perfection. Call them....you wonβt be disappointed!
Island Auto is very busy, but Alan and his guys are never too busy to be courteous and efficient.
Alan always explains exactly what needs to be done and gets my car fixed quick. What I like most is that they do not do any work without my approval, so I never get charged more than expected. The mechanics Scott and Colby, are very knowledgable and are the type to get the job done right. Been going to them since they opened and nothing but positive experiences! Island Automotive is the only mechanic shop I trust and recommend to everyone I know!
Did a really good job fixing up my Lexus SUV. You can trust this guy. And good trustworthy mechanics are tough to find on Maui ! He earned a loyal customer.
I brought my truck here to have my brakes replaced and these guys were awesome! They were very informative and patient with me because i dont know anything about cars and it was by far the best price i have found on the island.
They did a great job explaining the inspection process. Did it quickly. The staff was very friendly and helpful
I feel comfortable bringing any of my vehicles to Island Automotive Center. From Japanese to German, these guys know what they are doing.
Friendly priced well takes care people
Good service!π
They replaced my starter, fast and a fair price! Mahalo!
Always great service by people who care!
I cant believe I have been going to Patao for my safety checks. This place is friggin amazing!
Very honest and hard-working mechanics
Very happy i found these guys!!! i was actually referred to them by another shop because i have a 2010 Toyota Prius and to be honest, not many people work on them. The place was real easy to find with big signs road side and a big private parking lot. When I got into the check in office, everything was super clean and nice, and they had a lot of seating, and a flat screen tv on the wall. Very comfortable to wait for your car. Alan was behind and checked me in. I told him I had a red triangle on my dash board and my brakes were making noise. He even asked when I wanted my car back by.... I told him asap.. He then gave me a down to the cent estimate within 5 minutes and my car was done in about 2 hours. I honestly did not expect that, as I took the day off work. He explained everything thoroughly and I felt like I understood exactly what they were doing to my car, and that I could trust them. After he explained what part I needed installed ( a high voltage water pump) and a brake job, I gave him the OK. I called 3 other auto shops for estimates on the same work, and they were the cheapest..They also let me speak with the person working on my car, Scott, found out he worked at maui Toyota for 4 years and was Prius certified!!! I found my new mechanics! I will definitely be coming here from now on, and I highly recommend them, these guys are awesome.
They do awesome work using high quality parts
Allen and staff are fast, reliable withcompetitive prices
Very fast and efficient oil change
Great prices and great people
Very knowledgable and professional.
Easy to work with and hard workers
Great Honest Service Work
Absolutely fantastic service.
Fabulous service.
Convenient, honest, awesome staff
Lots of Aloha.
Quiet and efficient service.