Roger was a pleasure to work with. His knowledge and expertise in the industry are second-to-none, and his level of professionalism and honesty are very hard to find these days. I will definitely be recommending SERVPRO of Waco to all of my friends and family!

SERVPRO came to our house the day we called about cleaning and storing some items after our house fire. They have been very responsive and helpful through this horrible ordeal. Professional, courteous, and they did a great job of cleaning what could be saved. I highly recommend this business if you need restoration services. Absolutely wonderful service.

I called with some concerns and spoke to Roger over the phone. He was extremely informative and very helpful.

Im a condo manager just around the corner from your firm. Your establishment has been an angel to us here. They definitely are experts. I phoned call to get gain awareness of an assessment report. Considerate and kind they put in the time to provide expert input which in turn allowed us figure out the most effective program.

We called about a leak we had in our ceiling. Roger Was the person who called us back to see how to help. He really took the time to offer us great advice on what to look for and how to resolve our issue and was very generous and professional.

Roger and Teresa were AMAZING to work with. They were able to come out very quickly and help us when our house flooded due to heavy rains. I would and will recommend them.

Roger and Teresa are hardworking and trustworthy people. ServPro of Waco is a family run business that actually cares about their customers, unlike some of their competitors. 5 stars all the way, highly recommended!

I am very impressed with the dedication and customer service that Roger Bailey provided my family. Last week I called Servpro because I had a water leak at my residence. My insurance company recommended Servpro. Within a hour of calling Roger, he was at my house and started the water extraction process. Every day Roger came out and updated us throughout the process. He has a great sense of humor and is a great example of what customer service is suppose to be. I will definitely use him again.

Outstanding organization. Impressive Service. My familys number one choice.

I had my warehouse flooded due to water line that broke from toilet. I called Servpro and within 1 hr, Roger showed up. He was very professional and courteous doing his job. He started pumping the water out around 11am and by 3pm, all the water was gone. He put up 6 high speed fans to dry the area. Am I glad that I called Servpro. This was a total diaster in business operation, but I was able to open by late afternoon. Thanks Roger for all you assistance. Highly recommend!!

Recently we had a water loss in a new home we had built. Roger came out the same day and evacuated the water and dried down the home. We have been using ServPro Waco for many years and are very impressed with their professional service!

Roger came out and gave us good advice on how to deal with our water leak problem, thank you!