Bob is incredible! He repaired one of our TVs and installed 3 in our home. We had him move all the electrical so it wouldn’t show any cords and had him mount floating consoles under. He executed all of the above beautiful. We highly recommend bob, he’s a really great guy!

Good communication throughout the process. Bob came and picked up my TV ($75 fee) and called me once the initial bench diagnosis was done with a detailed estimate. TV was fixed and back in action within a couple of days. Well worth it. Thanks!

Excellent installation and service! Truly a seamless experience on both our living room fireplace mount, as well as in our master bedroom. On time and as quoted. Thank you Bob!

Bob is by far the most knowledgeable television and home theatre person Ive ever encountered. He saved me alot of money, and repairs, and video advice I had no way of knowing. Im very very pleased with Video Tech 😁👍

Bob was great. Was honest and went out of his way to fix my flatscreen. He delivered Tv and helped me carry it in also. Great guy. Great experience. Highly recommend.

You have now been cursed by Darky the Destroyer! Good luck hahahahaha

Very very helpful just got off the phone with nick guy is amazing so much wisdom and knowledge I am greatly appreciated his service

Bob Rand and VideoTech 911 recently installed our home theater system and 65 TV. The equipment is all high quality and superbly installed. The care and precision Bob used in working in our home was amazing. Spotless installation is the standard of Bob and his technicians. There are no wires visible anywhere. The TV we bought from him is amazing and appears to be floating in space on the wall mount Bob installed. Were spoiled now. You wont run into many that provide the level of service you get at VideoTech 911. When theyre done, it is done right.

Sent a description of the problem regarding my mother’s TV via my phone. Within two minutes, Bob called me and walked me through what I needed to do to get the TV back to working order. Everything was working within five minutes. I appreciate Bob’s rapid response and professional demeanor, especially since I sent my request on a Sunday afternoon. I will definitely keep his number for future reference.

I had a wonderful experience with video tech. They had my TV fixed in just a couple days at a great price.I would recommend video tech to anyone. I am very impressed by their work and customer service, Overall great experience.

Very professional and responsive....Knows his stuff....A keeper in the Rolodex 👍👍👍

Responded very rapidly. Had a nice website to explain problems. Im currently waiting for his response. Ill add more later.Although I didnt use his service, they did call me back and explained things to me.

My TV had some issues that we tried to fix ourselves. We filled out the form provided and I was really surprised how quickly we got a response. After talking to me about my problems with the TV I was given a very honest assessment that it might not be cost effective to fix my TV. I was very impressed with the honesty and the free time given to me to deal with my situation. I am going to buy a new TV, but when I need someone to fix it this will be my choice.

Customer Service goes above and beyond. Rapid response as well!

Fast and honest. Highly recommend

Fast and Awesome service! I wont go anywhere else!!

We were totally satisfied with our experience. Our tech, Fred, went out of his way to see to it that our repairs were done in a timely and efficient manner.We will absolutely refer our friends/neighbors to your company.Thank you.

Contacted them via the instant messaging option they give on their website with a photo of my tv and asked if it was repairable and they were extremely rude about it and pretty much made me feel stupid for asking them if my tv was fixable which I think is ridiculous.. overall bad customer service and wouldn’t trust them to work on my tv anyways.

Woke up the other morning to find no pic no sound on Sony 45 in.tv. fairly new# fit to be tied..called around d trying to get estimate of repair cost vs replacement ...was told it was a circut board if I had nothing..including no blue light...300 to 400..good grief..called ideology tech..closed..great..left message..Bob called me back short time later..including was shocked..told him my problem..he said did u try unugging it from wall and re plugging it? No..of course not. Didnt o cut to me..try it he said..bang..sound and picture!## could not believe it...cant say enough for this man..including on fixed in ome and retited..not that he knew that..TV is my entertainment..he literally saved my sanity and 500 dollars for new TV...including will go NO WHERE BUT HERE FOR REPAIRS.. honesty in this market in extint..except for Bob...he could have do e what others did..but he was honest..it may not have fixed the problem.It it did and no one else suggested it..why? Because the didnt know about it..or because it may fix it and they lose rip off sale...Bob lost that repair job..but gained every one I and every friend I have will ever need.THANK you video tech...you are indeed the best!#!!

Videotech had my tv for three weeks and did not fix it. i called Bob three times to check the status; each time it was always the same thing, Im on a job, Ill call you back. Guess what, he never called back. I had to go to his shop and pick up my tv. I told him what had happened and that i was upset with their lack of communication, his response was, were really busy. Then he said that he called me letting me know the progress and that they were having dificulty tracking the part. (which he never did) essentially calling me a liar. (I checked the call history on my cell phone, three outgoing calls, no incoming calls) When i asked for my $50 back, he said that hes got more into than that with tech diagnostic time and trying to track down parts. Im sorry, but i paid to have it repaired and i ended up paying him $50 to not fix my tv three weeks later. Go to ANY other repair shop than here.

Thank you so much! The sound on our TV went out and we called Bob. He told us exactly what to do to fix it!