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uBreakiFix
2020 Hacienda Dr #H, Vista, CA 92081, United States
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uBreakiFix

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Je
Review №1

They replaced the screen on my husbands phone and it works perfectly. They made sure it worked right before we picked it up and and it has been a few weeks and no problems yet!

Ou
Review №2

Does not respond to questions. I submitted a question via website that was necessary to answer before visiting for the repair. After 2 weeks there was no response, so I sent a new message. Another 2 weeks and no reply. So after 1 month, they cant be bothered to send a simple email. Found a different local shop and got everything taken care of in 90 minutes.I cant make phone calls due to a disability. They do give a phone number so maybe that works better but not for me.

Pe
Review №3

I made an appointment to have my iPhone battery replaced. The process was fast, painless and professional. They asked me some diagnostic questions and offered me two battery options with their corresponding price and warranty which helped me make an informed decision. I had a fear that I would be without my phone for a day or two but it took them only an hour and then my phone was as good as new! The gentleman who took care of me was knowledgeable, patient, and personable. Even with a mask on I was able to appreciate his smile expressed in his eyes! Would highly recommend this business!

Ke
Review №4

Very great work! I had issues the first time I went but I returned it and they fixed it again free of charge. The staff was really friendly and they even remembered my name. I recommend them 10/10. The location is also nice since it’s right next to In-N-Out!

Ta
Review №5

I went in to get my broken screen fixed and the guys were very honest. They told me to put a claim in with my cell phone provider insurance to save me a ton of money. Going in I was prepared to pay full price. The guys working explianed If I have insurance on my phone, I shouldnt have to pay full price. After all that they ended up not having my screen in stock. I explained I would really like to have my phone repaired today. So the guys working volunteered to call around to different locations to see if they had my screen in stock. I appreciate the above and beyond customer service, and will recommend this place to my family and friends.

Pe
Review №6

Very very helpful. They do not try to take your money, they let you know whats best.

Er
Review №7

He fixed a phone screen for me once, and then I broke it again and he fixed it again in a timely fashion. A year later I dropped my new iphone SE and brought it in to him. Instead of doing the repair and charging me, he suggested I take to the Apple store directly as it may be covered under the warranty. He was right! It was a classy move and definitely earned this 5* review. A lot of shadier places would have just done the repair and made themselves some money. This guy is honest!

tt
Review №8

A great place for fixing would give my experience 10/10

ad
Review №9

I shattered my iPhone 6 screen a week ago. I checked many repair shops without finding a place that could fix the screen without a special order and long wait times. I understand the phone is old but it works and I just needed a new screen. A Verizon rep suggested UbreakIfix. I called, Stephen checked inventory and, yes, they had a screen. I drove over and within an hour my phone screen was replaced and a protective screen was put on. Josh suggested a new phone case since my other one had obviously not protected the phone screen when I dropped it. Both Stephen and Josh were amazingly helpful, both wearing masks (for covid) but able to convey smiles and gracious support for me. The price was more than reasonable especially since I expected it to be higher because of the immediacy of the repair. Great customer service! I highly recommend this business.

Da
Review №10

Great service, friendly, flexible with my timing and needs, explained everything, did the work quickly

Th
Review №11

I just picked my Samsung phone up from Mike. I dropped it off this morning. And had it back within a few hours. Mike did a great job even doing a diagnostic on it first to make sure when I dropped my phone it didnt cause any other damage. These guys are great and fast. I will recommend them to anyone that asks me if I know anyone that does a great job on phones!!!

Jo
Review №12

Was having issues with my Pixel 4 XL. Google support had recommended that I take my phone to them as they are official partners with UBreakiFix.It was easy to set up an appointment on their website. Staff was friendly and easy to talk to. Walked up explained my situation and they were able to get me situated.Gave me an estimated time frame of when they believed they would have the phone fixed and they delivered! They fixed my problem within the same business day.If I ever have issues again Ill be sure to head over to them again! And if you have any issues dont hesitate to head over to them!

Ca
Review №13

I dropped my brand new phone in water and it was all but lost. The guys here were super helpful and friendly. They were clear with what they were able to do and kept me up to date through the whole process. They were able to save my phone and made my life a lot easier dealing with this issue! Very reasonably priced, great customer service, cannot recommend enough!

Je
Review №14

I had a wonderful experience here and would recommend to anyone. My phone broke after my screen cracked and I was able to get diagnostics and a new screen for a great price...all within 2 hours. He even gave me a screen cover for the new screen which was nice. Great service!

Am
Review №15

The service was very professional and very good.

Jo
Review №16

Robert was amazing!! He was so kind and so helpful in what I needed done and his price to fix my 10R screen was so much cheaper than Apple... my phone was past the 2 year warranty so I didn’t want to pay them another $218 to fix it again since I dropped it the second time... so thank you Robert, you are awesome, I’m so glad you are finally open 🥰🙏🏻❤️

a5
Review №17

Its a good spot

Ad
Review №18

I’ve had multiple phones fixed here for various reasons. They are always quick and honest. Their prices are very reasonable compared to other stores. I highly recommend bringing your phones and other devices here.

Ma
Review №19

2-4 hrs for a cracked screen maybe up to 7 hrs he didnt want to work on my phone since I was catching a flight later I was hoping for 2-4 hrs but couldnt guarantee it

Ye
Review №20

Always friendly and professional, super quick and these guys know their stuff, perfect 5/7

Zo
Review №21

The staff at Vista UbreakIfix were absolutely incredible. They took their time explaining the problem and went above and beyond for me. Highly recommend.

Br
Review №22

I have an original Pixel XL with a battery that was dying after three years. They were able to replace the battery and its as good as new...no need to buy a new phone! Great service and quick repair.

pa
Review №23

I went here today to have the screen replaced on my galaxy note 8. Very helpful. They replaced my screen in less than an hour. Very inexpensive compared to other stores around. Hopefully I will never need to have my screen replaced again but if I do this is where Im going.

Al
Review №24

UbreakIFix is the best place to have your phone fixed. Robert was great!! Provided great customer service! He was fast, efficient, honest and had the best price!!

Ne
Review №25

This is a new location for uBreakiFix however they know how to repair phones. Got pixel battery replaced for the list price and it went well. They were sympathetic of an existing crack on the screen. Amusing and interesting gang of fellows working there.

Ry
Review №26

I had my iPad Air screen replaced here. All the guys there are very cool and helpful. As I was being checked out Robert gave me quite a few tips on how to prolong my device and other helpful info. I will come back... only if needed though ;)

Me
Review №27

I went in to fix my iPhone screen and replace my battery. They were quick and professional and my phone is Like new again! I received great service and will highly recommend to friends and family.

Al
Review №28

I really enjoyed my experience and they did a really good job fixing my phone I would recommend this place. they take really good care of there customers and it is not that expensive overall 5 out 5 service

El
Review №29

This place is awesome! I highly recommend it for repairs. They fixed my ipad quickly and checked to make sure everything functioned properly while I was there. The last place I went to wasnt as efficient like uBreakiFix. I hope I dont have to be back soon, but if I do I would definitely use them again.

Co
Review №30

Max is awesome! Super friendly, courteous, and highly knowledgeable. Quick repair time too! Thank you for fixing my phone!!

Yu
Review №31

Price was amazing & was done before time. Gentlemen who did it was really helpful & polite. Total recommend.

Da
Review №32

I looked this place up because I broke my phone pretty bad and my screen was black. I went in and they helped me right away and the worker explained very well what would happen and he had it done right away within in a hour. I really recommend this place! And the prices were reasonable!

Ja
Review №33

Verizon sent me to that location to get my iPhone 7 battery replaced. Rob searched for my work order and Verizon has put it under a different name. No problem; same IMEI #. And Rob resolves the issue on the spot. Thanks Robert for going above and beyond to resolve my issue. I highly recommend Ubreakitifixit for all your cellphone needs.

To
Review №34

Mike knows what he is doing and is excellent at what he does. I had brought my iPhone 6s Plus in and was able to get it fixed. He got me in way sooner then my scheduled appointment (because I got their early) and it didn’t take him long to fix; 30-40mins. We had an issue with my Touch ID only because Apple tried pulling or trick but I was able to take it back and he took a look at it and didn’t give up on trying to fix it. He was able to fix my Touch ID and my screen that was cracked and had such great attitude! I appreciate everything he did and the time he took for my iPhone....Thanks mike! Highly recommend!

Ca
Review №35

Went in, dropped off my phone and the process was complete in less than an hour. Super easy, quick and convenient. Less than $100 to fix a cracked screen on an iPhone 7 👌🏼

Em
Review №36

Repair was done quickly and great service. Everything explained and great price. Thank you

Ca
Review №37

Robert and Maxx were very helpful w the issues i was experiencing w my IphoneX. They were very informative and fixed the phone quickly for a great price.

Ni
Review №38

Super fast, knowledgable, and courteous—all at a decent price. Robert made it a great experience. Highly recommend!

ro
Review №39

Very fast and courteous service.I will bring all my family’s devices here.

ia
Review №40

Quick, knowledgeable, lots of services and fair price. Would highly recommend.

Je
Review №41

Great customer service and fixed my phone fast less than 1 hr.

Ke
Review №42

UBreakFix VIsta was very helpful in fixing my sons phone. I was worried about not being able to fix the screen since the glass was so badly broken, my son could not access his home screen. But uBreakFix was very knowledgeable and informative. He even discussed with me fixing my sons home button which had been broken for almost a year. They did in less than a hour and it was perfect. I really liked the personal attention that was provided by the technician. Sorry I forgot his name but I remember how professional, friendly and polite he was.Great Job, Will definitely come back with my other phones.

ma
Review №43

Awesome service! Quick and well done. Thank you.

Sh
Review №44

Robert was excellent and did a great job fixing my Samsung. It was the best price I found and they were super speedy and helpful

St
Review №45

Fixed the phone fast. Robert was great and explained everything.

Je
Review №46

Professional, affordable, knowledgeable, fast and helpful in all things cell phones. And honest - I’ve checked.

An
Review №47

It’s my second time in and they really do a good job. Mike and Robert really know what they are doing!

ma
Review №48

Got my iPhone 6s fixed yesterday by Mike. The repair only took about 20 min. Mike was super nice and pleasent. I also got a temper glass in order to protect my screen.I highly recommended this place! Great prices! Great customer service!

Sh
Review №49

This place is awesome they had my phone ready before the time they told me to come back and the prices are great

Ge
Review №50

Best place in the business super fast and friendly and prices are super convenient !!

Sh
Review №51

Wow! Really friendly and super fast! I got my note 5 fixed here for a great price and they finished in less then 30 min! Def recommend!

Di
Review №52

Outstanding place! Price is great and service is incredibly fast!!

Er
Review №53

Book an appointment online.Dropped off phone. Rob tended to my diagnosis and fixed it in few hours. 👍🗣️ Tell your friends. Ask for Rob.

Ha
Review №54

Apparently it takes this place 2-4 hour to replace a screen on a Google pixel. I had a technician come to my house and got it done in 10 mins sitting on the couch. On top of that the person who called me to set up the appointment was rude. Not impressed at all.

El
Review №55

Very friendly and had a good ETA

Sa
Review №56

Was well pleased with the work and service done at this shop highly recommend them great prices too

Ey
Review №57

Fast great service! They fix everything! Mike was very professional and has a lot of experience! Theyre located on the lower level at the north county fair mall right by Nordstrom in center court on a little kiosk.

Za
Review №58

Great

Vi
Review №59

Very fast service, great job

Bo
Review №60

Do not go here. I mistakenly took 2 phones here because they were a cheaper place, and now both the screens dont work. They are not cracked but certain spots on the screen dont work so I basically cant use them at all. Also if you manage to keep the phone from breaking the screens they use have a yellow tint and are not high quality resolution screens. You will save yourself in the long run if you just fix your phone with a quality company.

Ge
Review №61

I came in to fix my iPhone 6s the repair tech was very friendly and knowledgeable and was was able to get my phone fix in less then 15 min. Couldnt be happier will defenatlly be going back for any other repair issues in the future!

Ph
Review №62

Great service.

Ra
Review №63

Me and my aunt had been dealing with Verizon wireless which left us with a very bad experience.. Verizons protection plan basically has you contact a third party repair facility and they pay for repair.. well like I said the process to get the replacement started was a complete disaster at Verizon.. HOW EVER. When we came to Ubreakifix we were greeted by Colton he was extremely friendly and helped us with our issue promptly.. the customer experience we received from Colton was enough to turn our bad day into a good day so I cant thank him enough.. Ill definitely keep your guyss info in my book for recommendations on where to go for cell phone repair in the future...... Seriously thank you for turning a bad experience into a good one at the end.. obviously Verizon has some work to do.. but.. you guys dont 🙃

Information
100 Photos
63 Comments
4.9 Rating
  • Address:2020 Hacienda Dr #H, Vista, CA 92081, United States
  • Site:https://ubreakifix.com/locations/vista?utm_source=google&utm_medium=gmb&utm_campaign=vista
  • Phone:+1 760-330-9998
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–6pm
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