Extremely courteous! Was able to fix my device within a few hours. Was very upfront and honest with me about possible issues before hand and reminded me after payment what to look out for and how long I had as well as providing the paperwork for the work he did on my switch.
Amazing and fast service. The repair person was very kind and clear on what they were doing with my laptop with timely updates. Absolutely recommend!
Great service, fair prices and they do a really good job.I not only recommend Repair Lounge but will definitely go back.
The guy ordered the wrong part. Had to wait an hour then return on Monday To get the repair completed. It was an honest mistake however they had my phone back in 45 minutes and the nice guy at the counter explained the issue and suggested a few items to protect my phone. I appreciate that he went the extra mile to help solve the issue and offered a full refund if I wanted. They gave me a free screen protector! Super cool of this guy to help make it better. Will definitely return for any further repairs I need in the Future.
Had my tablet screen replaced here and that portion of service was satisfactory. Upon dropping the tablet off, the repair person was told that the charging port also needed repaired because my charger wasn’t working. Needed to be jiggled in order for good connection and charging. Received my tablet back and was told charging port was checked and was running fine. As soon as I plugged my “brand new” charger in, I got the same issue...not charging unless jiggled or wrap the cord around the device. This clearly told me that the port had not been checked properly as stated by service person. $170 later, still have port issues. Probably won’t be returning here
Fast friendly expert fair price service. Rich is the best
The bottom of my phone was having issues and I took it to them to fix it. And what they actually did was, switch the speakers. I found out days later. Because I always use the bottom speaker for higher volume.
They repaired my phone on such short notice and price was great and quality sevice
Nice place and reasonable pricing. Be prepared to wait though. It took twice as long as they said it would. Not a big deal. Just something g to be aware of.
Great and friendly service. My phone was repaired right and quick. Definitely recommend them.
This place and its staff were cool as you know what... Free quotes on repairs and an alright selection on accessories...on a side note, it has this awesome ironman statue in the front that might make you wanna stop and take a picture...
Such a great place All they need are video games.
Richard was very helpful and informative. Truly looking to help resolve my issue. Highly recommend him.
Had an Xbox one system fail on me. So I took it to Repair Lounge. Was greeted and was provided excellent care by Christian at the counter and James the tech, who knew exactly what to do to fix my system. Rich, one of the techs also had a hand in helping me fix the console. Im really impressed with all of their service. Ill definitely use and recommend the service again. Thanks again
Very good and professional service.I brought my iPhone 6s to Vista Repair Lounge when I started having problems with the camera. The technician in the store was professional, knowledgeable and quickly found out what was wrong, told me how much it would be to get it fixed and fixed it.
Rich is well experienced Tech. Helpful and he guarantees his works.
Dude was rude and dismissive over the simplest question. Sorry (not sorry) I interrupted you and your homeboy to ask a sales question. This is why I do not frequent brick and mortar anymore and just buy everything online. Also overpriced.
I walked in with the glass back of my Galaxy S8 cracked. The staff was super friendly and the lounge area was pretty cool! I was quickly quoted and within 30 minutes, my phone was good as new! Excellent customer service and pricing was great! I will definitely be coming back here for any other repairs.
- Not able to set realistic expectations.- Friendly service.- Fair pricing.We needed the screen replaced on an LG G6. The hardware had to be ordered. Estimates for delivery were wrong by several days.When hardware arrived they didnt call us as they said they would. We had to call them. We got there and the tech offered a repair time of about 1 hour.An hour and a half later we realized he had no help and was handling walk-ins. This made it impossible for him to finish our repair.Four hours later we got a call that the hardware they received to make the repair was broken and theyd need to ship that back to get a replacement.A lot just didnt add up with that statement so we demanded our deposit money back.
I have an old iPhone 5s that needed a new battery. I called a few places and Repair Lounge had the best price and the location was convenient. The repair happened within an hour of calling the store. The tech was friendly and helpful. I would use Repair Lounge again. Its been about 10 days and so far the battery is working well.
Friendly knowledgeable staff. Did an excellent job fixing my laptop. Gave great advice on disposition of my small tablet. The whole experience was low sttess. I will use this store for ALL my computer issues in the future. Great Job!
Great job fixing my phone screen. Very knowledgeable in other device repairs as well.
I definitely recommend going to get your phone repaired here. My phone screen was cracked like a spiderweb in two places and my screen was glitching out horribly when I brought it in. Their prices were fair, they told me upfront when to expect my phone back, and they fixed it in the expected amount of time. It works and looks like new! And they also put a screen protector on my phone and carry more in stock to hopefully stop such incidents from occuring. The people I worked with are not only skilled, but friendly, easy to talk to, and honest. This is a great place to go to.
Love these guys! Highly recommend. They fixed my phone same day and were so helpful explaining the problem
Fraudulent Advertisement!My mother went to have her iPhone 7 screen replaced at Repair Lounge in San Marcos and was told that they have Original Apple screens that will NOT void her warranty if she ever needed to use it.A few days later her home button stopped working so not knowing that this may be related to the screen replacement she went into the Apple Store. They took a look at her phone and turned her away because there was an aftermarket screen installed, which has now voided her warranty!Im enraged over a company who claims to have Integrity (written on there wall when you walk in) yet will deceive customers that they have Original Apple screens that will keep them in warranty.Unfortunately, now my mom is in a bad position and we are unable to do anything about it.I have done some further investigation and I wish my mother had come to me first before trusting this place. It takes minutes to find out that only Apple Store themselves, selected Best Buys, and Simply Mac can offer Apple parts.I hope that other people read this and hopefully educate themselves before falling into there scam.This store disgusts me.
Nice store, very clean and organized. The staff are super helpful, and do a wonderful job for very fair prices. Highly recommend this stire.
The only place I will bring my phone for now on. Most excellent service
Great staff and took care of my phone business as they said they would.
I went in to have my damaged screen replaced and Rich asked me where my SIM card was. The phone has worked for 10 yrs and suddenly my SIM card is missing with all my information. So now I have a phone Ive had forever, and it doesnt work because all of a sudden the SIM card is missing. Im very angry. Im going to file a Police report tomorrow
They were very friendly and helpful. They have a vast knowledge base. We’ll be using them for all our tech repair needs!
Simply don’t recommend. Go somewhere trustworthy and not so pricey.
Very nice place! Very professional and knowledgeable employees I will defently go back and will tell my friends.
Awesome experience had fast and friendly service! Was recommended to me and I will keep recommending them to others!
Very good workmanship, fast and friendly service. Thanks for all the repairs you have done for me.Thomas Hogan
Chris was friendly and took are of my broken iPhone 7 screen fast. 20 minutes fast!cant beat that. Hopefully I will never break another screen but if I do I will go see him again
My sons Nintendo 3DS was not reading the games and was told by game stop to try this place and see if they can help us. Went in and they were very friendly and they were able to clean the slot and we walked out with a very very happy son. Thank you again.
Went in to see if I could recover lost data on my phone and was given a certain estimate, I then refused and was told that they would do it free of charge if I just gave them the phone. The person working the front that day seemed persistent, right off the bat I could tell they’re about just trying to make money, not about helping. I then told them I just wanted to sell the phone for parts and was told that I would get a third of they were going to charge me for recovering data. IF YOU WANNA GET FINNESSED I HIGHLY RECOMMEND THIS PLACE :D
The repair Lounge has been fantastic they have repaired my computer repaired my phone three different times and theyre so reasonable about how much they charge its amazing theyre the best
Quoted great price to repair my Samsung phone and held to that price even after repair was more intensive then initially planned. Very trustworthy business.
They did a great, fast and thorough job.Id bring my cell back to them again and also recommend them to my friends.
I am very impressed at how quick my computer was repaired, their professionalism was very nice. Good job guys👍👍👍
They were great took 30 mins to fill replace my lcd and glass would highly recommend
Best place for repairs on phones and laptops! I highly recommend the expert staff and amazing service.
Phone feels brand new works great, definitely would recommend to a friend.
The best place to get your phone or computer repaired ! I recommend it 100%!
Personable employees, quick, effective fix.
Fixed my IMAC by replacing my harddrive with a SSD .. cheaper than going to the Apple store!
Super fast, very friendly high quality repair!
My phone was repaired exactly as quoted, on time and budget
Excellent job and very quick with the best deal
Screen is touchy and selects things I’m not even pressing on ever since I got my screen fixed here.
I like how they answered all of my questions and gave me recommendations to save money 😄👍
Great experience
How much
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