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Storem Self Storage
2430 S Santa Fe Ave, Vista, CA 92084, United States
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Storem Self Storage

Comments
Ch
Review №1

Melinda was kind and very helpful and informative! Im glad she was able to help me with all my questions and concerns. The process to fill out the rental agreement was quick and easy. The unit was clean and perfect my my needs.

Br
Review №2

The gentleman up front was super helpful in finding what I needed for a unit. Was a quick and painless process. Was willing to answer any questions I had about there terms. Glad I went there and would recommend them to anyone

Ch
Review №3

Rock solid. Secure, flexible, and professional. Could add some hours...

Ma
Review №4

Have used them a couple times for car storage and they always treat me great. The employees are awesome.

Ca
Review №5

The people who work at Storem Self Storage are the upmost professionals. They made my transition into a larger unit effortless with my busy schedule! Highly recommended!

Al
Review №6

Reasonable prices and appropriate unit sizes and management

Ma
Review №7

Cristina has always been so helpful when I am in our storage unit.If I am by myself she always makes sure Im doing alright (which is greatly appreciated)! What ever I need she always tries to fulfill my requests.She is a pleasure to see and work with! Thank you Cristina for all you do!Maureen Bernard

Mr
Review №8

Christina sent us emails asking us to give her a good review which I find strange. Also I will review that every time we try to pay rent, the office is often closed with a be back sign and they never return at the time posted on the door and this has happened more than 5 times. It’s becoming easier to pay online because the employees are never there.

Sy
Review №9

Christina was very helpful today when I went in to make the payment. She was very friendly too. Storem is always clean and well secured. I feel safe leaving my possessions with them.

Le
Review №10

Christina provides excellent customer service, super helpful, the location is super clean, and safe. We have never had any problems with our rental units. Highly recommend location !!!

Su
Review №11

Christina is a very kind and patient person she made my storage experience effortless I have had I have had to move three times and the three times that Ive moved from storage units as well and she was fast with paperwork because I was always in a hurry she patient is with me and I would recommend self-storage to anyone that needs extra space thank you Christina for a great experience this place is awesome and I trust my stuff here than any other storage!

St
Review №12

After checking the website drop-off locations, confirming they are open, I drove to the Vista drop off and was told by Peter that their site is full. He then told me to go to the San Marcos location and speak to Eric. He tried to call but nobody picked up. I drove there and spoke to Eric. He stated that upper management had told them not to accept e-waste. These drop off sites are associated with Storeem Self Storage. There is no indication on the related web sites, nor is there signage in either location indicating they are not accepting e-waste. Once again, the consumer pays the price in time, gas, and trouble for the inconsiderate practices of these kinds of businesses. Consumer beware.

An
Review №13

Cristina was great! I needed to get rid of old electronics and office has free drop off that was very quick and easy.

Hu
Review №14

Cristina is very helpful, very friendly and a great employee. She is very attentive. Great customer service.

Sh
Review №15

My husband and I drove to Storem to see what units were available and get some pricing. KENNY was awesome! He took us in the golf cart to view the units, gave us pricing, and answered any questions we had. He was friendly and knowledgeable. The facility seems well maintained and we loved the option of the drive up units. We ended up reserving a unit for a reasonable price. Thanks KENNY!

De
Review №16

Kenny is such a wonderful employee!!! Always very helpful in assisting me and my family when it comes to our storage needs. Property is always kept nice and clean, we wouldn’t store anywhere else! Make sure you have Kenny help you out. 😊

Ar
Review №17

A few weeks ago my wife and I needed help disposing of some old electronics we were able to find online that the office had a drop off site and Cristina was extremely helpful and made it quick and easy.

Ne
Review №18

2nd party female employee was unprofessional in customer service.

Ev
Review №19

Cristina is one of the best trainers Ive ever had I pray that I stay with this company for many years shes excellent in her performance.

An
Review №20

I met with Eve just shopping around she told me she was new but gave great customer service and was actually very helpful. Great gal.

Ma
Review №21

I have had a storage unit here for many years and the service has been great. I have never had any issues or problems. I will definitely recommend this facility and come back again for future storage. Special Thanks Kenny Morales for all his help and assistance.

Pe
Review №22

Very kind and nice people. Only problem was they were away from the office 3 times when I was there the three times I was there they were away. I had to wait other than that it were very very nice and refunded money on boxes offered water and ride to your storage.

Ji
Review №23

The other day when moving Christmas decorations from my storage unit we experienced a delay (3 hours) in our moving truck.During that period, I spent some time with Stephanie and Doug. They were friendly, polite, courteous, and very professional. At one point, Stephanie offered me a water which was greatly appreciated.Stephanie and Doug are surely assets to the SD Storage effort.Jim, Unit 137

Je
Review №24

Whenever I ever go to Storem in Vista Cristina is always very helpful and makes the visit enjoyable. She deserves a raise.

Ca
Review №25

Staff at Storem self storage is wonderful, friendly . KENNY is very helpful and answered any Questions i needed to know, clean rest room. keep up the good work. KENNY

Da
Review №26

Storage is clean and gated as others time limits on in out, payable online and over the phone was offered at truck for move in one time never got to use it. They no longer offer this. But storage is safe and has upstairs units and downstairs units. Danny.

J
Review №27

They close at 5:45. After 5:45 you will not be let in by your access code. Other than that the place is good. I would give 5 stars if they had better hours.

To
Review №28

I been storing here for almost 2 years now and out of all the associates Mr Kenny Morales has been the best one here so far and has always been very helpful he always has a smile on his face and I love that. Thank you storem for this associate.

Ge
Review №29

Christina is great she always friendly, Nice and helpful.

Co
Review №30

I thought otherwise of storage space. Good job guys.

GG
Review №31

Staff: Stephanie is professional, courteous and extremely helpful... went the extra mile to accommodate my needs.Access: Tight spaces for maneuvering a 36 fifth wheel, but manageable with spotters.

Sa
Review №32

No complaints. Friendly employees and even a restroom and bottled water if you need!

Ro
Review №33

Do not store a car or boat at this property. I had my boat stored there and a pond arriving to pick it up I found that my boat had been hit by a car. Nobody bothered to call me and informed me of this they waited until I showed up, and their answer was oh yeah that happened a couple weeks ago. When I asked if I can get the security camera footage they replied with no unless I had a court order because of the client privacy.

Ro
Review №34

Edwi he is the best employee

Ti
Review №35

That where my mom have her things stroage. Good place and friendly people

Ja
Review №36

The best part of my experience with StorEm was the excellent staff member I worked with - Stephanie was incredibly helpful both reserving and renting a unit, and closing my account once everything was moved out. She showed me the unit beforehand, so I could determine if it would fit my needs. She setup my automatic payments and sent invoices electronically. She was helpful with closing out my account and pro-rating my rent for unused days the day I moved out.Also, the location was perfect, close to the freeway and near my new house, and the price was reasonable.Two things StorEm could improve - 1) the gate closes too early (6pm) for me to get there after work on a weekday 2) the website needs to be updated so all the links work properly.Stephanie gets 5 stars! StorEm as a business gets 4.

Da
Review №37

The best . this guy there . the Manager guy is the best !!!

Da
Review №38

Very friendly staff Fernando is very helpful

ab
Review №39

Cool

Li
Review №40

It is clean and there is always someone who speaks my language.

Information
2 Photos
40 Comments
4.2 Rating
  • Address:2430 S Santa Fe Ave, Vista, CA 92084, United States
  • Site:https://storem.com/self-storage/ca/vista/s-santa-fe-ave/?utm_source=GMB&utm_medium=organic
  • Phone:+1 760-407-6172
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Storage facility
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:12–6pm
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