Talk about fast service, I brought my laptop with me thinking it might be a little while, but I barely connected to wifi and saved a document before being told my smog check was complete. The information was with the DMV by the time I got home so I renewed my registration right away and will have my tags soon. It was a seamless process thanks to Cox Auto Service.
Great service! They dont do what doesnt need to be done, even if you thought thats what you needed! I appreciate they dont waste my money!
Service is always completed in a timely manner and at a reasonable price.
I had them replace a starter motor in my Chevy Silverado pick up truck. The next day, my Direct Traction Control went out, my check engine light came on, and my truck was operating very badly. When I called them, on a Saturday, and complained about my car being broken, Bob, the service writer, hung up on me. Another repair shop checked the error, and it was a fault in the crankshaft position sensor, which sits atop of the Starter motor. After getting hung up on, I decided I would never return to them for service again. It cost me an additional $270 dollars to repair the damage they did, in addition to the $381 dollars they charged me to replace the starter.
1break pad 250$3 hr waitOne of the guys there was trying to tell people something wrong with thier car while his co worker was in the back shaking his head saying nothing wrong with the car over sold 3 people they had forgotten I was there please don’t spend your hard earn money here if you think you good price check again
Good place good auto service, es my favorite place I recommend for all.
When I came into town my Lexus ES350 was having major transmission issues, and it was on the verge of a complete blow out. I didnt know any local mechanics, so I did a google search for local area mechanics, and I came across Cox Auto. Alex and Bob treated me with the utmost respect, and they were very honest about the charges to fix the transmission issue. Thanks to the guys at Cox Auto, I was able to get a fair deal on a new transmission installation on my ES350. This place is great and honest, and they always take care of their customers needs. I will definitely be back for any of my service needs!
I was having AC issues. I called Cox and was able to set up and appointment for the very next morning. Showed up and was promptly helped and the wait was under an hour. The waiting area was very comfy and unlike most shops I was able to comfortably wait with my 1.5hr old daughter. They have comfy couches and TV. I would def recommend them and go back.
Alex and Bob are great folks. Glad to find a good mechanic to keep my Tacoma running !!
Really Bad service, not recommend.
It is a bad place to take your car, they will over charge you. Their service is sucks, they say the oil change is 19,95 and they will charge 37.00. If you do not agree to pay they will change the oil but they not change the oil filter. Because I did not agree to pay 37,00, I have to call the cops to get my car back.
We bought a used 2015 Nissan Altima for my 16year old. We knew it needed some work done so we took to Alex for oil change. He inspected the whole car and did not try up selling me on anything the vehicle did not need. He did show me how disgustingly dirty the air filters were so he replaced. He explained how bad the break pads were and we did notice they were making a bad sound. So we had those replaced as well. We left the car overnight and picked up the next day. Alex was great and sweet to my daughter, explaining what he was done to her car and why. His pricing is very reasonable and I will be going back to take my other vehicle for repair as well.
I made a quick trip to this area to see family and ran into car repair needs which had to be addressed before I drove back home. The owner graciously got all the work done in time for me to head home in order to meet other obligations. My son recommended Cox Auto Service highly and he was right - their excellence and expertise were wonderful. And so Im going this business five stars which they richly deserve!
I keep coming back to Cox Service for the last 12 years because of great service and affordable prices. Alex, the owner, is a great guy. Always takes care of our car repairs on time. Highly recommended!
Wow just amazing. Great work and attention to detail. Ive been struggling with three different shops trying to get my car aligned properly. So far Ive spent over $700 in alignments, camber kits, etc. I was ready to pull the trigger on spending $2500 on a new front end and even considering getting rid of it. Just by sheer chance I ended up here. They have a state of the art alignment machine, but more importantly they have a crew that actually felt the concern I had and was able to reproduce the problem right away. The dealership and other shops told me I was crazy. These guys immediately acknowledged the issue after doing a test drive with me and went right to work. Ive been fighting with this problem for two months now. Its now solved. It just needed to be adjusted correctly. No one else I tried before took the time to actually get the numbers just right for the alignment. These guys did. I am still having trouble believing it because its been so long, but my car now drives straight and the steering feel is now perfect. I must say also the crew at Cox is an incredibly sincere, straight shooting, honest group. I really like these guys.
Affordable prices, great reputation and excellent customer service
I stopped in on a whim last week needing my rear brakes replaced and an oil change. They fixed my car immediately and charged an extremely fair price. This was the first time I didnt feel taken advantage of when dealing with my car. I will go here ANYTIME my car now needs servicing.Update: Again, Alex and team get 5 stars. I noticed my car shaking this week when braking and called Alex Friday to see about bringing in my car Saturday. He fixed it right away. I honestly will never take my car anywhere else. He explains what is going on, he had me ride in the car so he could tell me what was happening, and always keeps me informed and updated. Dealing with car issues can be a bit overwhelming but Cox Auto has definitely been top notch and puts my mind at ease.
If you trying to get a brake and light inspection your not looking at the right place, this place its not friendly or helpful that all, long wait, only 1 mechanic available,, he saw how my lights were since i show fo the test, and all the lights and brakes were ok but the front head lights were bleary and they said i can not apply or repair that i need new ones, and they wan another $65 to check again the front lights, . they took 2hrs and 45 min for all this.Good luck with your visit
I appreciate the honest and hard work these guys put in. Thank you very much for taking the time to fix my car. Told my wife about this shop and she took her car there and got the same great assistance. If you you got issues with your car bring it here they will do you right
I took my 3 Series for repair to this location. They did an excellent job. very high quality work with original factory parts but almost half of what BMW dealer wanted to charge me. Thank you guys for the awesome job. Highly recommended. A+++++
I can not recommend this shop more, very very fair prices, extremely honest. My job was quoted low as I did not mention my car is a 4x4. They honored the quoted price and gained a customer for life.You will not be disappointed.
I cant say enough about them, My Dad sent me there, Im 19 so Im just glad I listened ..you know how it is at 19 years old..Thanks dad.... Cox is AWESOME!!! Thanks Alex for not just helping me but my Dad as well!!My dads health isnt good thank you for Helping Him!!!!He just brought him in a car that was all he could afford, I never seen my dad cry but Alex helped him. Thank you for not just being the best mechanic but a great human being!!
Had a great experience here, Alex is a great guy that gives you the best price every time! The whole staff is friendly and helpful. Will definitely go there next time I need auto work.
I took my car here for several years and I thought they were honest. Then I took it in for some work and they told me to come and look at something. They showed me where fluid was pouring out of the radiator. There had been no leak under my car before I came in there. The hole mysteriously appeared when they had the car in the shop. I never took my car back there again and I would never recommend them for anything.
Cant figure it out?ask Bob!
I have been very impressed with Alex and his staffs excellent customer service, quality work repair and very reasonable prices. Recently, Cox Auto Service repaired my car and replaced a bumper. My car looks and runs like new. The Honda dealer had quoted me a price more than double of what I ended up paying at Cox Auto Service. So I saved a large amount of $ with Cox Auto Service and received prompt service. I highly recommend Cox Auto Service for auto service/repairs and smog services. Their staff is friendly, informative and trustworthy. Thank you Alex!
I got an estimate for my 2005 Passat from the Volkswagen dealership for my transmission and it was too expensive. So I called around town to save money. Cox Auto Service did the same job for less than Half the price. They are very Affordable and Fast. I recommend all my family and friends to bring their cars here. absolutely a life saver..Thank you Alex......
I have been taking my cars to alex for all major and minor issues for over 6 years now. Excellent service, honest quotes, efficient and timely workmanship. I am very pleased with the way they explain exactly what is wrong and what needs to be done. I go out of my way to recommend these guys to anyone that needs their car serviced.
Alex and his team helped figure out what was going on with my car. I had a strange leak coming from under the seat. They tested out everything it could be, found the issues, and went above-and-beyond what I expected. Alex also brought me back to take a look at my car to make sure I understood what was going on.I asked another car repair shop, and they were so busy I wouldnt have been able to get in until next week, and they quoted about $150 more than I paid at Cox Auto Service. I highly recommend them, top notch service!
The a/c techs were unable to diagnose my a/c problem. They charge me for the diagnose but couldnt diagnose my 2015 sierra. Oh, by the way they kept my money and said my truck was to much work for the tech to fix it.Go to Allans auto repair in vista. They know how to work and diagnose cars and trucks problems. And very friendly.
Cox always gives great service and affordable prices. Really great owners too!
This is the worst place iv ever took my car. They charged me $1,100 to fix my brakes and the check engine light. When i pick up my car it still had the check engine light on and the brake pedal is still sinking in. When i take it back they accused me of removing some kind of hose like its my fault the check engine light is on. Then they tell me to fix the brakes they need a extra $350 when i already paid them $800 and that didnt fix the problem. They are so unknowledgeable that they fix what isnt broken and charge you. My brake pedal still sinks in and they will not reimburse me my money.
Alex is great. Honest and does what he says. Had an old Mercedes that didnt pass. He was able to repair it and I got it registered again. Thanks Alex!
Best in the west!! Every visit I make, I leave amazed! They are the most honest, hard working auto mechanics you will find! I go to them for anything I need done. They are also more than fair when it comes down cost. Alex will make you feel like family, and his crew will make sure your car treats you right.-dave
I brought my car in for a oil change, the staff is so great helping me, and are so friendly I couldnt ask for better service. They have a life long customer in me.
Great service. This shop does not rip you off and will take your car in without an appointment even for bigger services. They call you before they preform service and tell you exactly how much they are going to charge, before they do the work. Great people and great service.
A month after an oil and filter change at Cox, I checked my oil; it was OVERFULL. It was the weekend, so I planned to go back and have them check it on Monday. But by Monday oil had dripped on my drive. I called Cox, they said bring it over.Yes, they said, it was overfull.” But no explanation how that could happen. I asked if they could determine if the source of the leak was either the drain plug or the oil filter. The counter man says no, its not our fault, its probably your front seal, and it looks like its been leaking a long time.This is a car Ive owned and driven since 1997— a car Ive put more than a 100,000 miles on and has NEVER leaked a drop of oil— until this overfilling by Cox. Overfilling a crankcase can cause serious engine damage— and my owners manual says just that. Often its a seal that gives out first. (Too much oil in the crankcase causes air to be churned into the oil in the form of foam, and air DOES NOT lubricate.)But Alex refused to take any responsibility for anything, despite the counterman already admitting they had overfilled the car with oil. He accused me of knowing the car had a leak, and wanting something for nothing — assuming he meant me wanting them to fix a leaking seal they now claimed had existed for months— oh and no explanation as to why they never bothered to mention a supposedly obvious oil leak when they changed my oil— as if I would let them touch my car again after making such a stupid and inexcusable mistake.I informed Alex my mechanic would find the source of the leak, and if it was a front seal, I would be taking them to small claims court to make them pay for the repair.My mechanic removed and changed the oil (once oil is foamed, the air does not leave willingly) and performed a dye test which confirmed the front seal is in fact leaking. Its a minimum $600+ job on my car, which must come out of my pocket; at least until I can prove that Coxs irresponsible workmanship is responsible for my leak.So a word of advice. People in the oil change business who cant count to five quarts of oil and stop there, are incompetent.DO NOT trust these people with your car.
Terrible service. Took my car in to have an issue looked at and they ended up breaking 2 other items. When we brought it up, they proceeded to tell us we brought it in this way. When we proved we didnt, they started talking to us like we were stupid just because we are women. They even insinuated to my husband I was stupid. IDidnt appreciate being treated like less because of my gender. I will never go back. It is every womans nightmare when going to a mechanic. It didnt help that they made my car worse. Zero customer service and ran by misogynists.
Super fast repair (same day) and charged a fair price for labor given I supplied my own parts. Will definitely go back if I need anymore work done.
Sorry to hear about your mother Alex. One love brother. I will see you soon.
I took my ford to dealership estimate 3500..Same repairs costed me less then 1500 ...Alex took his time and showed me every detail that was wrong with the car and after showed me everything they fixed...very professional
I would highly recommend taking your car here! They gave me great deals on all the work I needed done and were honest on what was needed and what could wait!
I love these guys!They say what they mean, and mean what they say. Very professional and works on time!
The whole Crew is Great. I only have 1 car. Im scared but he will take care of it today, Thanks Alex.
Cox Auto in Vista Ca is amazing.Alex and Tony are very honest.They do amazing work and they fixed a problem with my car that another mechanic misdiagnosed.Customer forever.Thank you Alex and Tony for not taking advantage of me just cause I am a girl.Tripple A should send all there customers to you.
It is a bad place to take your car, they will over charge you. Their service is sucks, they say the oil change is 19,95 and they will charge 37.00. If you do not agree to pay they will change the oil but they not change the oil filter. Because I did not agree to pay 37,00, I have to call the cops to get my car back.
Great place great service incredibly good prices
Ammmmazing. The people here are awesome, so kind and helpful. I went for a snapped axel, they stayed after hours for me and helped fix the cracked radiator aswell. When my prius went into these guys it sounded like a machine gun, the loudest car Ive ever been in, and now its completely silent again. It runs sooo beautifully. About two days after I got my car back from them I got hit by a motorcyclist and got my mirror ripped off and they fixed it for me in under 30 mins. Best best best10/10 would recommendThey stuck with all their estimates also which is a plus if youre broke like me and cant afford surprise fees. 👍Thanks guys!!!
I am very pleased with my experience with Alex at Cox. The service was quick and friendly and my car runs much more smoothly now. This is my new go-to auto shop!
Bob really took care of me! I thought I was lost. I had planned an entire trip for some soul searching in the mountains. I stopped by the grocery store in the morning to pick up some last minutr essentials and when I returned to my car.. nothing!!! It wouldnt start, crank.. no juice.. nothing!! I walked over to firestone and they said I had to wait 3 days for a fusible link and they couldnt help me otherwise until then.. I am stuck!!!.. but I ended up building my own fusible link.. because I am smart like that.. but it still didnt start.. I called Bob at Cox auto repair. He said come on over.. gave me a price for diagnostic.. got ot started in 15 minutes.. and charged me way less than what he originally quoted for the diagnostic!!! Bob is the man!!! And his crew are the coolest guys ever. Thank you Bob!!!! 1982 toyota cressida.
Great customer service
Always a great experience.
Good service, good people, professional
Superb service!
The dude rather sell you a used car then even look at your car for problems.
Their technicians make a lot of mistakes...
Nice Customer Service.