Kathy Hershey...who happens to be our realtor, has lied on more than one occasion. Now she is trying to charge us $75 for a service call because the ac froze over...when in fact we have been here more than a year, and have complained about how hot it has been in the upper part of the condo. Her response was that heat rises and that is the way the ventilation system is set up. When the gentleman came out to look at it when it was froze over he informed me that the reason. It has been hot upstairs for over a year is because the shutters in the attic were closed. He corrected the issue, which I knew was an issue simply because Ive had several places. Which tells me, had they been open the power bill would not have been so high. Ive had to constantly keep it cool in hopes of cooling the whole place down. Not saying Century 21 is a bad company, just saying get a different agent. The bad thing is that she thinks Im not intelligent, but I have a pretty good rapport with the actual owner.

As of today, Century 21 Top Producers is being investigated for fraud for the HUD. Their property manager Glen Ryder allegedly has kept for himself security deposits, stating that the tenant never paid it and kept to himself money for repairs presenting doctored invoices and leases. Making me loose upwards of $3000DeEtta Gavin (Century 21 Top Producers broker for Mr Ryder) does not answer questions.Contact me to get copies of email, texts, doctored documents and call logs.

This company is very unprofessional. If I could give this company 0 stars, I would.I have been trying to get an issue resolved to no avail! Ive even written an email of complaint to the manager and havent gotten a response. This was months ago! My advice? Work with a different company. You wont regret it.

I would not recommend this group as a property manager. I cannot comment on the sales side. We had Linda Richie who was one of the worst that we dealt with. Not very organized nor did she communicate well with issues that came up. I would look at other agents first. This is not a complaint because we did not get our deposit back as we got our full deposit back as we left the house in better shape than we received it. The front door was broken the whole year that we rented. The compacter never worked. The fireplace did not work correctly many times. We had to get everything repaired. She did nothing.

I worked with Kathy Hersey a few months ago. She is very knowledgeable and responsive. I would definitely work with her again. Give her a call today!

During my time renting with Jim Pearsoll, he was very professional, kind, and attentive to our concerns. When issues arose, the areas of concern were corrected quickly and never needed to be revisited.Nothing but the best customer experience from him. Always available and on point.When I went to purchase my house, Jim recommended Linda Bell, out of the same office. After reviewing her record and talking to her, I knew my wife and I were in good hands.She asked us questions on what we wanted in a new house, our questions and concerns, and assistance from the searching, the late calls to her, the viewing, right to the to the sale of our new home.Completely and unashamedly satisfied.Century 21 could not have better individuals representing them to their customers.Thank you so much for all that you have done for my family.Sincerely,Peter and Virginia Rauso

Kathy Hersey is amazing to work with. Very professional. Explained everything. I felt cared for and didnt worry about a thing.

Kathy Hersey was absolutely amazing to work with and made the purchase of our home easy and stress free!

If you are looking for your forever home, Kathy Hersey is THE best real estate agent in Chesapeake!

I have been an agent here for many years. I stay here because the systems and tools that we have to help our clients are second to none.Century 21 Top Producers is your premier real estate company serving all of Hampton Roads.

We have relied on Century 21 Top Producers agent, Sean Schroeder, to help me sell 2 homes and to purchase one... Highly recommend this company

They dont care about you, youre just another item on a spread sheet

As the result of a previous transaction with agent Nicole (Nikki) in which integrity and trust issues surfaced - no, I would not recommend her to buyers or sellers, though I have no concerns about the agency or its other agents.