This was my first smaller group workshop, and I found it to be more personable. I was able to learn a lot from the other offices at the workshop. Im taking back many new ideas that Im excited to implement!

Charlene is THE best thing that ever happened to our office. She is an advocate for both the Doctor and the team and handles issues with the utmost consideration and care. Her input has been invaluable to the environment of our office, both professionally and personally. She helped us put systems into place that have allowed us to communicate better within the office as well as with our patients. She is always on the side of THE PRACTICE and makes everyone feel that their opinion and contributions are important. I would highly recommend Charlene White to anyone that needs a fresh pair of eyes to help them evaluate their practice needs and follow through with implementing those needs, every step of the way!

The presentation was well organized and packed with tons of tips ready to take back to the practice and implement Monday morning. The participation by the other attendees was great as it expanded on the topics discussed.

This workshop was incredibly educational and fulfilling. As a new patient coordinator (Im 3 months today) hoping to move into marketing, I feel completely prepared to return to my office with new innovative ideas to further our business. I feel equipped to offer the best patient experience imaginable. Thank you!

The information was relative and current keeping up with the changes brought about due to technology and culture. Time was well spent and interactive. Everyone was treated respectfully and allowed ample time to ask questions. Love the materials that were provided to bring back to the office.

Charlene has been consulting with my practice for several years now. I find her evaluation to be very comprehensive. She looks at everything from marketing, to accounting, to staff satisfaction, and is genuinely concerned at finding ways to make my practice more efficient, profitable, and desirable to potential patients. With the amount of time that Charlene spends in other offices, she is able to bring some outside perspective into my office that allows us to update our systems to be as efficient and smooth as they can be. I also like the fact that she has good contacts within the orthodontic business community that allows her to refer us to quality individuals that can help with issues that she may not specialize in such as website design. Overall, I have been completely satisfied with the work that Charlene has done for my practice, and I would recommend her services highly.Glenn D. Sosebee, DMD

Wonderful meeting. After 30 years of practice, you think you have it figured out. I leave feeling more energized and excited like I want to practice for 30 more. Charlene does a great job of bringing out the best in all of us. Thank you.

This was an intense crash course on improving my methods, techniques and knowledge of case acceptance, marketing and tracking useful statistics. I especially enjoyed the opportunity to share marketing ideas and responses to scenarios of difficult parent/patient questions. Thank you!

I first met Charlene in 2002 at her East Coast Convention and started using her in office consulting and coaching in 2011. Charlene has grown and adapted as the world of orthodontics has changed. She has provided sage advice and fresh ideas to our office. Her wealth of resource materials and network of orthodontic industry leaders and vendors has been invaluable. She is a calm voice amidst a rapidly changing orthodontic profession and is always professional and thoughtful.

I have worked with Charlene for over 15 years, and continue to value her experience, knowledge, and expertise. While the practice of orthodontics has changed significantly during this time, she has enabled me to consistently maintain a smoothly operating practice that operates at peak performance. Whether dealing with clinical efficiency, financial matters, or staff management, she is particularly adept at identifying areas that need improvement and finding creative ways to address issues.

I have worked with 5 different consultants in my practice over the years. They have all been very good, but Charlene was by far the best. Through her outstanding knowledge and judgement, she offered insights and suggestions that proved to be of incredible value. I can recommend her with the highest confidence.

I have been practicing orthodontics since 1988. In fact, my son has finished his orthodontic residency and has now joined the practice. While he was in residency, he asked me: what was the best decision I had made in regards to the practice? I told him it was the decision to hire Charlene White as my consultant. From the first time Charlene came to my practice, my practice tripled. Charlene has the ability to see things that you overlook. She brings a “fresh” set of eyes to the practice along with her knowledge of what works and what does not in an orthodontic practice. She has guided me in implementing new systems, scheduling templates, hiring systems, training systems, employee compensation systems, and treatment coordinator training. She has put me in touch with professionals who helped me design and build two offices and has been a great resource for me through the years. If you are considering hiring an orthodontic consultant, I highly recommend Charlene.Sincerely,Bartley H Benson DDS, MS

Charlene made the NPC and Marketing workshop very interesting. She is a great speaker and has a way of keeping the participants engaged. I learned a lot of new information and would like to attend more of her workshops.

The small group atmosphere allowed for great networking opportunities while gaining valuable information from Charlene.

I have known Charlene White for many years and continually feel inspired by her dedication and passion for the orthodontic industry. I have seen first hand the power of her direct approach--she created an action plan that immediately increased production and practice revenue. Charlene’s keen insight and understanding of all aspects of an orthodontic practice make her a perfect solution for practice growth and improvement.

Love Charlene! Charlene has been consulting with my orthodontic practice for several years and the business has never been better. She is easy to work with, very knowledgeable, and my staff loves working with her too!

Ive known Charlene since 1989...her client base if praiseworthy of her talent to help practices establish systems and grow. In our experience, Charlenes practices post great results when it comes to value - her consulting clients consistently value above the norm and are well run. Call Charlene - she knows your business and can help you either establish great systems or polish the apple. Money well invested.

Charlene White has a brilliant reputation in the orthodontic industry. She is an excellent speaker and practice consultant. She has many years of experience working with practices to make sure they realize their full potential. We sing her praises! … Marla Merritt and the entire OrthoBanc Team

I have enjoyed worked with Charlene for over ten years. Her knowledge and passion for orthodontics is incredible.

I have been referring orthodontic clients to Progressive Concepts for many years. Charlene is very knowledgeable and helps orthodontic practices achieve excellent results through her various products and in-office consulting.