Went yesterday to get my trucks wheels a balance check, an alignment check and a tire rotation. I fully expected and had no problem at all paying for those services. I was very surprised to have the gentleman come out and tell me it was done, and it their was no charge . free. I am blow away. What a great place to go ! Highly recommended . Thank again guys !
My overall experience with R&R tire was nothing short of stellar. I was connected with Craig Bartholomew in online sales. He was polite, prompt and respectful. He ask what tire I was interested in for my truck. I told him and he and not only diid he found me a great deal, but he found the best one. I would recommend Mr. Bartholomew online sales and the entire store Staff to anyone who needs tires or even just an oil change. Im very pleased with my tires a d the great service at R&R Tire Virginia Beach
I am very please with this company, I want to thank Gerald S. He helped me out. When I came to the store he already had the tires I needed out, paper work We went over was easy to understand, and His EXCELLENT customer service was top notch. I would recommend RNR to any body who is looking for tires at an affordable price.
Went to RnR after my last inspection at the dealership noted that I needed four new tires. They found me a great set of used tires that were “like new” quality and I honestly couldn’t tell they were used. Customer service was excellent and they helped to quickly get my car back on the road.
My second time working with this company. I love it. Make it easy and affordable. They are so nice and helpful.
Had a recent visit after having issues at another place. Let me sat these guys/gals took care of me. From Josh to Elizabeth and the rest of the crew I appreciate ya and will continue to bring my business your way. Thanks again
I like to give a S/O to Shawn and Danny they were amazing and very helpful. There customer service was mind blowing. The BEST RNR location in the 757 area hands down.Thanks Guys ♥️~Eboni (with the black Honda)
Sean provided great customer service to myself & fiancée. We left happy customers! Will definitely return.
So far I am very happy with their business, this is the second vehicle they do a lift, mount wheels/tires and perform alignment. There are options out there, but I believe they have my business from here on out. I was helped by Craig in the past and recently by Sean...both good guys that run a good business. Good prices and good customer service. I highly recommend this place for all of your tire and wheel needs, street and off-road use, and of course they do lifts to a wide variety of vehicles. To date they have lifted a Subaru and a Jeep with absolutely no problems and they tell you to come back after a week or two for a wellness check of their work. High quality definitely reflected in their product. Keep it up!!
I wish I would have gotten their names. Me and my husband were heading out of town and our tire has been going low on air for months now and we went in and they fixed our tire in no time and got us on the road! They were so incredibly helpful and nice! Will definitely be going back there for all of our tire needs!!!!
Best place hands down to get custom and reg everyday rims took care of everything and best costumer service awarded to them💯💯
Love my new wheels!! Danny is awesome, make sure you ask for him. He made the process super easy and quick. I got exactly what I wanted and I couldn’t have asked for a better experience!
Sean and Gerald were awesome great service at great prices would highly recommend to anyone thnx AAA+++
Excellent Service. I would Highly Recommend R&R. They have a Great Team & Communicate Well !!!!!
Can’t get much better than fast, friendly and free! Thanks so much for getting our flat repaired so quickly this afternoon - much appreciated!
I was in and out very quickly with the help from Daniel the place was nice and clean!
Elizabeth and Eric were awesome!!!! They always take care of me when I come into the Virginia Beach store. The are awesome and I will keep bringing my vehicles here. Thanks again!!!
Im really big on reviews. Going to businesses with good ones and staying away from businesses with bad ones. You cant make everybody happy and I get that but I had a great experience today. I came in with a number in mind and cash in hand. Mike was helping me by telling me prices and style options. I was there for maybe 20 minutes, bought rims and tires, stayed within my budget and had them mounted immediately. Very very professional and courteous. Like I said, reviews are a big deal to me. Im giving these guys a 5 and thats not easy for me to do normally. Great job and thanks Mike!
Amazing service! Amazing team! I was in and out in about 30 minutes after spending the WHOLE day at different shops in the area that couldn’t get my tires off, Sean and his team were able to get them off and have me back on the road in less than half an hour. 10/10 recommend. Will be going there for all my wheel/tire needs. Thank you RNR
Sean took great care of me and would highly recommend coming in
Great place i had a issue finding a tire to get my vehicle to their shop and sean wesch helped me get a spare to get the vehicle to the shop and gladly gave me a new set just minutes before closing great people
My experience here was pretty amazing. Ty is an awesome representative, they have good deals here and I think worth the business!Edit: the staff is only friendly and caring when youre buying, any inquires after purchase, youre dealing with negative attitude driven people.Edit again: frame damage caused on recent alignment with new upper control arms installed, upper management is amazing and will take care of you if its their mess-up, not many companies do this, so its refreshing to see a company honor their work. For this sole reason, Id recommend RNR because you know youll be taken care of, and any mistakes, if any, will be corrected.
Great customer service Sean kept the door open and got my tires installed even though they had closed for the day amazing !!!!!
This place is like amazing. Came in to get tires and found out the last place broke a stud. This is pure customer service. I really recommend this place.
Sean is a Super Intelligent human being. He knows A LOT about what he does. He recommends what you might need or want. I rate him very HIGH on a professional level.He has been a blessing to me. I am Super Glad to have met him.I RECOMMEND if you Need any Tire Service or any thing to do with The Wheel. See him. His Staff is Awesome.THANKS Sean!!!
Great staff !!Great SERVICE!! And best of all GREAT PRICES!! My boy Ty took care of me! I recommend them to anyone!! Fast service! In and out ! Fully satisfied!!! Go check out my man TY!! Tell them jose sent you! Thanks again guys! Anything you guys need they got you!!
Wonderful service and a great staff! I highly recommend RNR. I will definitely patronize this business again. It is rare to find such superior customer service as I received here.
I have to say I will never go anywhere else off top. I treated myself to a 2019 Tahoe and my gift to myself was adding tires and a lift. As much as I work I literally didnt have time to drive around place to place to figure out exactly what I wanted. I happen to look at RNR and realized how much Sean name came up in the comments. I left my trust in the customers feed back. I called the store first thing that next morning solely off of his customers reviews. I told him what I wanted and explained to him I work 6 days a week 12hr days. Do yall know this man sent pictures to my phone to help me choose which lift I wanted and what kind of rims I wanted?!?! When I say above and beyond literally he picked everything for my Tahoe and I told him I trusted him 100%...he also helped me with the price budget I had for my upgrades by offering lower priced items that I would still love. I couldnt be happier with Sean and his work. I highly recommend this shop.
Always recieve great service at RNR Virginia Beach. While I was in recently I was looking at a few rim sets. I was greeted by Elizabeth. She really seems to be knowledgeable of the products. She explained the installation fees and process to me very clearly. She was humble and very patient through all of it.I will definitely return when Im ready to make a purchase.If ya stop in be sure to ask for Elizabeth!
This place has awesome service and employees. Will definitely be back.
Sean made this experience easy from start to finish! Super helpful and kind, patient when I didnt know some things because I was getting my husband a lift kit as a surprise. All in all a fantastic experience :)
Sean, the manager, was excellent to work with. I probably went in the store 10x with questions and he was always informative and nice. He gave me a great price and service. I highly recommend the team at Va Beach.
Elizabeth was so helpful, though I was in another city in the area. She made time to call and give me a quote, and even sent my tires to another location that was closer to me. Was so happy with the service and dedication to their word. Thank you and keep up the great work. Definitely would recommend!
Seemed like a good staff and good people. i was quoted $3200 for a set of wheels and tires. when i decided to shop around myself, i found literally the exact same wheels and tires for just over $2000. Maybe i found a good deal? 🤷♀️...
Sean Wesch helped me with my issue and was extremely helpful
Excellent work by Josh (District Mgr) and Sean (Store Mgr) for helping me find great wheels at an amazing price! Well done gents.
Received an email at 10:30 am that someone will be contacting me shortly. Here it is 9:30 pm and no response. Dont know how you run a business this way. Use this how you want but I will find somewhere else to do business.
I had an excellent experience and the customer service was great! Ty and Treesa were very friendly and took great care of me! I would highly recommend anyone to come here.
They have great prices on their tires and provide services after their sales. They also sell rims, not sure of those prices. Have not inquired on the prices.
Edit: Josh is amazing!!! He fixed the issues we had and made everything right. Thank you so much Josh, we really appreciate it!!!Was quoted a price, but since THEY got the wrong part and THEY had to go exchange it. Was charged for the time they had to fix their mistake. Our quoted price almost tripled because THEY messed up.
Hello, I had recently bought a Jeep out of state that had McGaurd wheel locks on it. I took the vehicle to discount tire to put new tires on it. They couldnt get them off after they said it would be a problem. I went to RNR the same day, they got them off in less then 10mins and didnt charge me anything. Dont go anywhere else. I shouldnt went to RNR from the beginning.
GREAT JOB TO EVERYONE AT RNR!! I brought in my 1999 Nissan Pathfinder with 203,000 miles since I was getting a terrible vibration at 55+ MPH. This is a vehicle that runs fine other than this vibration and I had a couple shops tell me to just get the wheels balanced. I tried that initial solution at the other shop and it did nothing to solve my vibration. I knew it was more than a wheel balancing so I brought it to RNR for an estimate. They took it out on the highway for an initial test drive and diagnosed that my calipers were shot and continuing to engage the rotors. I agreed completely with that since I had noticed heat buildup on the hubs and this made logical sense. I interacted with Chevy at the front desk and also Gerald the mechanic in the garage. Both Chevy and Gerald were extremely helpful and courteous as they explained everything to me so I could make an informed decision. I went ahead and authorized new front end calipers, rotors, pads, and repacking the wheel bearings. This fixed my terrible vibration completely and the SUV drives like new again (even with 203,000 miles). They also gave me a Black Friday discount and added a little more discount for my military service. I am completely satisfied with the work they did on my vehicle and I thought they gave me a fair price for all the work they competed. Highly recommended!
Ty got me all set up with my lift and wheels all put on in a few hours great guy and gave me a price I couldn’t beat ! Great shop with good workers
Best customer service Ive had since Ive been looking for wheel MR TY TRUSTY ANSWERED ALL MY QUESTIONS AND MADE ME FEEL COMFORTABLE BY NOT PUSHING ME INTO JUST ANY WHEEL I WILL BE MAKEING A PURCHASE AT THIS STORE!
Great service, great prices--they replaced all four tires on both of my cars and I never even had to wait. They dont try to over sell they offer you the best price tires for your needs. And no hidden costs. I wont ever go anywhere else.
Josh at R&R tire really help me out got me a spare tire and rim At a really good price will be buying four more new tires from them got a good customer service from the Norfolk store
Great 4 🌟 🌟 🌟 🌟service! Excellent helpful knowledgeable staff! VERY highly recommended!
Lifted my trucks great service and price!
Came to RnR on two occasions, to get alignment done and tires balanced. The staff is friendly and educated in their field. I was assisted immediately and the work that was done is flawless. The lobby is really neat and comfortable. Overall, great location with great people, will return for future services!
Great group here. Fair price, quick turnaround. Guys in the back are quick.Thanks for the tires
Efficient use of time, professional staff, great value and clean showroom.
Ty hooked it up. Experience was good. Will for sure do business here again.
I called in last week to inquire about breaks because my car is due for Annual Inspection. I talked to Ms.Elizabeth Miller and she explained to me the process and scheduled me that fits in my schedule because I work 7 days a week. She’s amazing, sincere, willing to help and very much reliable. She made it very smooth and convenient. She’s a 100% asset to the company. Thank You RNR Virginia Beach and to Ms.Elizabeth Miller
What an amazing experience I had! Elizabeth was patient with me and gave me the options I needed for tires. I will definitely be back again!
Richard Ricky Howe, dialed my lifted 2021 Jeep Gladiator Mojave in like it was nothing! This guy knows what hes doing!
Amazing experience. Elizabeth was awesome from start to finish. We send all of our family and friends to R & R!!!
Came by a few weeks ago and Chris hooked me up with wheels and tires for my Z. Everyone I came in contact with were awesome.
Ty was very hospitable and got me in and out of the store quick, very polite and customer friendly
Sean (Virginia Beach) took care of me with a set of Gloss Black Black diamonds. Great service. We had an issue with a wheel coming from CA that wasnt right. Within about a week the new wheel came and the crew got me in right away for an install. my pictures arent the best so maybe RNR will post the picture they took for me.....
Elizabeth provided us with outstanding customer service. She was instrumental in helping us with our transaction.
Referred by a friend, and could not be more pleased with the expertise, attention to detail, timeliness, and professionalism displayed by the RNR staff. Sean went out of his way to ensure I had everything exactly the way I wanted and even custom ordered and custom drilled rims to meet my specifications.10/10 would recommend and will most definitely refer all my friends and family here.Easy process, excellent communication, and they are about making customers happy, not just making a sale.
This place has the absolute best customer service! My mom got a flat tire nearby it was 20 minutes before closing and these guys not only greeted us with a smile on their face but repaired her tire and put it back on for her for free! She has had this car for less than 30 days and she was an hour away from home and didn’t want to drive that far on a spare. Thanks RNR from our family! This experience made us customers for life!
Had an awesome experience here with Criags help from start to finish. Craig assisted me and kept me informed every step of the way. All of his advice and recommendations were honest and very thorough. We are 100% satisfied with our new tires and the other work we had done here. I would highly recommend RNR Tire Express and I will use them again. Ask for Craig for excellent customer service.
Great shop full of friendly people. They installed tires on my complicated wheels for my70 Charger and found a wheel lock key for me when I bought a car with locking lug nuts but no key. Good people.
I woke up to a flat tire earlier this week. My husband did research on the best place to go and bingo, RNR Tire Express had the best reviews. Their customer service was excellent along wiprofessionalism. Any chance I get I will highly recommend them
By far the best spot to get all of your 4x4 Truck needs. With Sean and an outstanding staff, theres no better shop I would rather be. Definitely a shop I will continue to do business until I cannot add anything more to my Truck. Hats off to RNR Tire Express Va Beach for a job well done. Keep doing what you do. Thanks Guys!!!!
Very nice people and very professional!
Went to RNR Tire Express this morning, first customer there and meet by Ty an associate of the VA Beach store. Ty worked with us, very patient and knowledgeable of what he was selling us, at the end he took in consideration all that we talked about and a deal(the best) was made. Thanks to Ty.Curt & Bre
Got Rims this summer from them. Got a nail in my tire 5 months later. Came back up to RNR. Ty helped me out. Had me out the door in 30 mins. Tire repaired and ready to go !! Thanks again TY
I broke the valve stem on my jeep tire. I stopped in to drop the tire off because they were so busy. the shop manager took my wheel and replaced the valve right then. i was out the door in 10 minutes and on the road. More than I was expecting and an incredibly low cost. I highly recommend these guys for any truck wheels and tires.
A1 in customer service. Fast and right to the point on resolving issues with my car. Service was the best Ive seen in any shop. Will be the go to shop for wheels/alignments for all my vehicles. First Colonial shop rocks!
Want to thank shawn at rnr tires for helping me with everything with my car I will keep bringing businesses to him an to the store thanks for everything
Elizabeth always gives excellent service. She is very knowledgable about the products and services offered.
Brought my jeep here to get some new wheels put on it and these guys helped my find the exact set i wanted and went above and beyond to get the accessories needed to make the wheels fit just right. The dude Sean was super professional and kept in contact to make sure everything was running good with everything. Highly recommended place for all your tire/wheel needs.
Ty was awesome to work with. Be was very knowledgeable and accommodating.
They did an amazing job working with me to make my Jeep look her best and shes aggressive AF now! Thanks Chevy and team for the A++++ service!
Great Service, from Teresa and Ty great customer service all around
Ty was very helpful with getting me the right set up couldnt be any happier!! Definitely will be back for more work from them.
Amazing customer service. I had a few small things and they worked with me on prices. Not to mention having a great military discount. Every time I called in they were professional and flexible on hours. They even helped me pick out wheels when I was out of town to pick up when I was back. Best tire and wheel shop Ive been to and will definitely return.
Staff was very helpful helping me track down a rare tire size great customer service!
I went to RNR to get tires, wheels, and a lift and they did a fantastic job to say the least. They had really good pricing and were very knowledgeable and friendly. Sean was easy to understand and thorough about what was being done and explained. They even put my running rails on for me. Highly recommended to anyone!!
Great customer service they never disappoint me Shawn is an awesome store manager. I would highly recommend them to everyone.
Sean was very friendly, extremely helpful and made the entire process move along seamlessly. Its a nice option if you dont want to pay full price up front. You can select your own payment options/plans...monthly, weekly, whatever works for you. I would highly recommend this location specifically. Sean and the rest of the staff are definitely customer service oriented.
Sean was a great help, first time lifting a truck and he was patient and walked me through the whole buying processes. The guys in the garage went above and beyond with the lift and making sure I was happy with how everything turned out, even down to putting a decal in my back window. Would recommend to anyone! Great job guys!
They are awsome to work with I called on a Friday and they hooked me up Saturday they were quick and very friendly and did an outstanding job
Wow, these people are so nice and professional. I brought in my car without an appointment because I had a leak in a tire. After some quick information exchange the professional woman at the counter said to give them 20 minutes.About five minutes later I received a text with a quick report/inspection of my vehicle. About 15 minutes later the technician was standing in front of me with my keys letting me know there was a screw in the tire which he had removed and repaired without charge.I was more than happy to pay for the service but they said no, they do tire repairs for free!When I need new tires I will certainly be going back to RNR!
Fast, friendly, and I got a GREAT PRICE!! Craig responded to my email within an hour, scheduled the Jeep the next day, and took care of the issues in less than 24 hours. Great customer service and quality work. You simply couldn’t ask for more in our town! Way to go Craig and crew!
RNR was able to get my tire repair done with no appointment, and hardly any wait. All of the staff were professional and courteous.
They gave me the best price for my wheels and are the best in town! Thanks sean for hooking it up.
I don’t know anything about tires but if I need one installed I’m going to Walmart for the cheap one I know and trust, and bringing it straight to RNR for installation every time! the extra $3 that installation costs at RNR has saved me hours of my time and these people are genuinely nice every time I come in. The speed and customer service that RNR provides at this location has locked me in as a permanent customer for any tire problems I’ll have in the future!
Lisa is by far the BEST!! She was so NICE and ACCOMMODATING!! She knows her stuff, very knowledgeable. If you ever need any tire or suspension work done RnR on First Colonial is where you want to go. Just ask for her and shell definitely take care of you!!!
RNR was a great experience. Craig and the staff were very knowledgeable and helpful. We purchased 4 new tires and an alignment and the installation process went smoothly. RNR was able to beat the best price for our tire installation. I would recommend RNR to anyone looking for tires or rims.
I had a flat tire around Laskin road and was reffered here by a friend after work hours, fortunately for me I met Sean, who was already heading out. He went back in and helped. I got the most awesome car service here. I will be back again and also recommend their service to others.