Consistently great service and knowledge. Super trustworthy. Weve used them for years and years.
Mr. Mark and his son have been taking care of my previous and current car for years. Great customer service, their repair, and maintenance costs are fair, never overpriced. I highly recommend his place for your car needs.
Jims Home Auto is one of the best in Virginia Beach. They are honest and fast with excellent customer service. They have prevented me from paying thousands at the dealership. Their prices are reasonable and they do outstanding work. Definitely would recommend to everyone.
Always professional and courteous! They fix the problem the first time!!
Great Service...friendly and informative.
TERRIBLE!Made up a code name by Jim, and or Mark. STATED IT WAS A DEALER CODE, ONLY A DEALER COULD FIX IT! LIED, ABOUT CALLING CODE THAT.When I took my vehicle to a DEALER...they stated there was no such code called that.MY car was kept 2 days for a code scan...takes 10 minutes to do.Guess my car was too difficult for them to know how to fix. Maybe they can replace a WIPER.So made up a code, to not fix.
Great service from a place you can actually trust. If you need auto repair I highly recommend Jims Home Auto Service !! Mark is very professional and gives it to you straight I will be taking my car to him anytime it needs repair....Its nice to find a place that I feel I can actually trust...Give them a call I know Im glad I did !!
Wonderful service, trustworthy and professional.
Really nice guys that work there. Honest and good pricing.
Fast and courteous service. Always putting your safety first. Affordable.
Great people and wonderful service. If needed I will visit again.
This is the best place. They never sell you any repairs you dont need. As a female, its the best feeling when you know your not being taken advantage of.
Been bringing our vehicles here for years. Love their work and honesty. Its not some fancy shop thats trying to take you for every dollar and tell you something is broken when its not.
Friendly and good service.attn joe burt.
We will be bringing all our vehicles here and recommending to friends! Mark is incredibly helpful and honest. Their prices are very fair; less than half of what Ford dealership was charging. Highly recommend!
Mark and crew have taken care of our familys car for over 25 years. Honest and reliable. Great doing business with them.
Tried and True. Friendly, understanding, knowledgable and they know what the f#
Very magical human beings down at Jims! Never had any issues with their work or their price, super fair, super reliable.
Keeps us on the road safely. No sugar coat needed to our old trucks. They are what they are. Jims Auto is the best.
A wonderful small local family owned business to support!
I have known Mark for over 30yrs doing mechanical work on all types of vehicles. They are the most trust worth mechanics I have ever met. I owned automobile dealerships also and he did all our work. Retired now, and family and friends still use. Only open one and sometime two Saturdays a month, which is no problem. They will work with you. I made a terrible mistake when my AC on my Excursion went out on a Saturday and took to Midas on Holland Rd and they did the parts elimination job. ...keep putting parts on till they get lucky. They kept my truck for almost two weeks and messed whole system up and didnt even put back together and bill was almost $1200.00. What a rip off place. Thank you.
Great moms and pops mechanic shop. Took my truck in with another shops estimate and i didnt need any of it. Hes fair and very reasonably priced. Doesnt take you to the cleaners. Will continue using him.
Ive been going to Jims home auto for many years now. Ive referred many friends and relatives. Mark and his crew are excellent! Theyre honest and do great work.
I highly recommend Jims Auto Service. Mark is honest, knowledgeable and conscientious. He provides peace of mind with great service and prices!
Told my car needed a new engine and it wasn’t worth the effort. “It’s burning oil” They didn’t even look at the things I asked them too... turns out my car was fine, just needed a fan clutch and a new thermostat. Exactly what I thought was wrong.
I would not take my car anywhere else! They are extremely reliable and honest. I have never been been dissatisfied! Thank you for your great service!
Mark is honest, will tell you up front what work needs to be done AND if work is NOT needed, he will tell you...Reasonably priced and great work.
Im 35 years old and live in Virginia Beach all my life. I bought a 2004 Corolla from Checkered Flag and went to their service department for a few years until they tried to pressure me into buying break pads I didnt need during a routine oil change. Since then, Ive gone exclusively to Mark and his son at Jims Home Auto Service II. For over 15 years, my parents have gone there. My sister goes there. And now, the mother of my children goes there. As a family man, what matters to me when it comes to who takes care of my vehicle, is honesty, fair pricing and skill. Mark and Rob at Jims Home Auto Service II consistantly deliver on all three of these traits. My name is Nick Isip and Im a proud customer.
We taken every vehicle there even our new ones for twenty seven years and never ever worried about his work at all pure professional work and never given a run around and very very honest
Very great and detailed about your service
This is a nice little family owned auto shop. Honest too. Go in and see Mark. Hell give it to ya straight.
I have always had a positive experience with this shop. If I can help it, I will never take my vehicles anyplace else. Fast, reliable and most of all honest!
Fair honest shop that does competent work. You know like the opposite of every other garage youve been to.
Fair pricing and honest family run shop.
Trustworthy shop. Honest and dependable.
Mark is very honest. Its a family owned business
Excellent service and friendly staff
Ive been going to Jims Auto for about 13 years. The customer service is fantastic. I wont go anywhere else.
Very good pricing and great management
Prices are always right, reliable and honest place
Then go on the market for 20 years no complaints
Honest work. Family business
My family has been going to Jims for about 20 years now.They always get our vehicles going right and dont do us wrong in the process.
I was in desperate need with my RV and he took care of me.
Because my buddy owns this business. 😊
Great experience!!
Great work