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A To Z Body & Fender Inc
400 St Charles Rd, Villa Park, IL 60181, United States
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A To Z Body & Fender Inc

Comments
As
Review №1

Stateform send me at this body shop, from day one to last day they behave very professionally. Customer service is awesome especially Kayal. Very helpful, soft spoken and professional. I personally recommend everyone to visit this body shop.

de
Review №2

Brought another one of my Cars in for Cosmetic work.Kyle Did a great Job from start to finish, advising me on my options and giving good advice. Ricky even weighed in on one of the choices I needed to make, and between the three of Us, the definitely helped me make the right decision. Car was done Early, under quote and perfect. Experience like this is another reason I bring all my cars here.

Pa
Review №3

Great service! Great craftsmanship. Been going here for 20+ years because they do the job right the first time

k
Review №4

From beginning to end they wanted to make sure an amazing job was done. Ricky and Kyle got my car in and had a game plan for my repair laid out before I arrived! My tech completed cleaned up the shattered glass and the install was fast and looks like new! They were so nice to me which is rear in auto repair as most people just want your money.. not them they beat safelites prices and got me in same day!! I have already referred friends to them! In need check out A to Z!!

Ta
Review №5

Found this automotive shop on google and so happy I got service from them. Had body work done- front bumper and Kyle was great! Everything was timely and professional and the text updates are amazing. My vehicle looked like new inside and out. Highly recommend!

In
Review №6

Very high quality work, delivered on time and great communication throughout the process. Highly recommend!

Br
Review №7

My vehicle was in the shop only 3 days!! Great service and very professional. Ricky made the whole process easy. Will use this body shop in the future.

Fo
Review №8

Great quality work, delivered on time and updates throughout the repair. Highly recommend!

Sc
Review №9

Ricky, the owner, could not be more helpful and reassuring. The car has severe damage, but hes willing to help walk us through the whole process of getting things sorted out. So blessed to have him and his business

Jo
Review №10

Worst experience - definitely a bad experience - had a windshield replaced with an aftermarket(AM) windshield (told aftermarket will work may need to have Acura recalibrate sensors / camera)- twice - first worked correctly - unfortunately ithe windshield cracked and needed to replace a second time - after the second windshield was installed the rain sensor was no longer working - I took at back that and A to Z was unable to get the rain sensor working - I took it to Acura - Acura would not work on it since it was aftermarket. took it back to A to Z and they were still unable to fix it - no option but not to use the rain sensor function - additionally - the cover for the sensor / mirror would not stay fit to the windshield. Fast forward - a year and half later - the camera / LKAS warning came on - due a loose connection. Took it to Acura - they were unable to get it to calibrate as the AM windshield - bracket would not allow the camera to sit properly to - the bracket was not glued to the right place on the windshield - I had to replace the windshield to OEM to get it to work - Camera worked and told Acura to fix the rain sensor - Acura said the rain sensor was not properly disconnected during the windshield installation (as per instructions) and caused it to short - A to Z denied the damage and would not pay for repair - Ricky is very immature and deflects blame to everyone else - stated he wasnt responsible for the AM defect or damage to the sensor and would no longer discuss - his father would never run the busniess like this!

L
Review №11

Glad I took my 2013 GMC Terrain to this body shop. Top notch work with excellent customer service. Worked with Kyle on my claim and he took care of everything!!! Cant express enough to say that I was impressed by their work. Definitely considering them next time and recommend to family and friends!

Jo
Review №12

Family owned shop that does some of the best work around. Youd be a fool to take your car anywhere else

Pa
Review №13

Kyle is the man! Unfortunately, we had to use this business numerous times because of car damage. And every time, they’ve been great! Trust in this business is difficult to find.

Je
Review №14

Always a great experience. Timely and efficient and always looking for most cost effective options. I cant say enough about their customer service. Great people, you wont be disappointed.

An
Review №15

Excellent service. Customer focused. Skilled repair mechanics and body mechanics. Very, very satisfied. Ricky, Denise, Kyle, Sergio, way to go! Anna Lloyd

Br
Review №16

These guys are awesome, they have helped us with work vehicles as well as personal. We had a situation where we had our car totaled and they were amazing to work with. They are the definition of customer service. This will continue to be my go to anytime I need body work. Their service side (different building, also A to Z) across the field is also amazing!

Au
Review №17

Bumper did not match up, had to call after they gave car back, they were attentive and willing to fix but a inconvenience, they should have checked before giving my car back

ro
Review №18

Had damage to car Done professionally and at reasonable cost. I have worked with A - Z since 1963 and find them professional and they do professional work.Thanks guys for all your help.Rosann Feeley

Ch
Review №19

When I called with simple question they took the time to answer my question and provide an explanation of certain things (having to do with buying and selling a used car). They also took extremely good care of a friend when she brought her car to them for repairs. I have found all of the people at A to Z Body & Fender to be very very good at what they do and extremely professional in the way that they carry out their business.

Ga
Review №20

Great work at very fair prices. Very happy with A to Z!

Ma
Review №21

Every single person I spoke to at A to Z Body and Fender was not only professional, but also kind. The moment I walked in I was put at ease about the whole process.

Ra
Review №22

They went above and beyond to help me when I had to get the front of my car fixed. They even cleaned out the inside of my car. Definitely would use them again!!

Ch
Review №23

They repaired a hole in our work vans rear door.The work was done fast, at a fair price.It looks great!

Ki
Review №24

Excellent body repair, friendly staff, quick work A+++

Ry
Review №25

Great service, great work and amazing customer service. Highly recommended.

Pa
Review №26

Great work and personal service. If I wreck my car Im coming back. Lol.

Ge
Review №27

Ricky goes above and beyond! To start with prices - Ive had quotes on multiple vehicles for multiple problems; A to Z always comes in among the lowest and most honest (those that have had lower prices - I wouldnt trust to fix a chip)!The work - Im picky far beyond most: Im fairly OCD and a genuine car person. I notice little things that most would either never notice, or flat out not know about. Ricky absolutely stands behind his (and his employees) work. The only time I did have an issue after work was performed, he stepped up and made it right - when I am sure just about any other business would not go to the same level. This is a quality I find very rare in todays world.I would back A to Z and theyre now the ONLY place I would trust to touch my vehicles (after someone else unfortunately touched them a little too hard...). Not sure how anyone could possibly leave a less than stellar review unless theyre some kind of special - or trying to scam someone.Support local - go here if youre in an unfortunate situation that you need the service!

Jo
Review №28

Great experience I had with these guys. I just wanted some minor paint correction and they went above and beyond, and at a great price too. All staff I had the pleasure meeting were very nice and welcoming. I’d recommend this place to anyone.

Ra
Review №29

Ricky and Kyle are GREAT! I needed a new fender and new bumper. They helped guide me through the process with State Farm and made sure I was able to save as much money as possible on the replacement parts. They also helped assist in the rental care process while it was in the shop. Communication was clear and the Im very pleased with the work they did! Its always important to spend your money at small or family owned businesses like this one. We have power in where we use our dollars, so why not support real people instead of giant corporations for your car needs? Without a doubt will send family and friends here for any body work!

Ri
Review №30

The owner was very friendly and knowledgeable. He explained all the work that was needed. My car was finished in four days as promised at a very competitive price.

Yv
Review №31

Never been so pleased with somebody elses work besides my own I will totally totally recommend this place Kyle was a very nice personable person and very honest. I would definitely recommend this place.

Ch
Review №32

Always a positive experience. I know theyre giving me sound advice, even if its something I thought I might need, but dont.

Da
Review №33

Professional staff. Gave 3 options to fix damage. No pressure quotes.

fr
Review №34

I rarely give a compliment because I have a very high expectation of myself and others. Therefore I must share with you my appreciation for the attention to detail, customer consideration and professionalism that was given by Kyle was absolutely 5 Stars!

Bi
Review №35

Beautiful job done right and on time!

Cr
Review №36

Very friendly company and does very good work.

st
Review №37

Very nice and understanding. Great job A to Z people!

ba
Review №38

Ricky is the most professional and kindness person I have ever met. I was referred to him and he is as excellent as I was told and even more so. Thank God for honest businesses in the neighborhood.

Sc
Review №39

Unfortunately, I have been to A to Z many times over a 25 year period. But this is the finest business I have dealt with. A to Z is first class. 100% honest, skilled, caring, classy people. From the office manager, to the bosses, to the guys on the floor: Everyone treats you with care and respect. Damaging your car stinks, but I feel good every time I interact with them. We live 30 miles away from them now and I still wont go anywhere else.

D
Review №40

Honest, helpful people. They know what they are doing. Would recommend.

Da
Review №41

Great service and quality work,customer focused 👍

Jo
Review №42

Great team of knowledgeable professionals here. Straight forward, great timelines and definitely a place i will use again.

Am
Review №43

Kyle and the team did beautiful work on my Caddy, highly recommended.

Mi
Review №44

Excellent customer service. They were honest efficient and helpful. Car looks great and I couldnt be happier. Highly recommend. Jordan is wonderful

Ca
Review №45

Ricky & Team were fantastic to work with. They did a stellar job on my repairs. They were very communicative. I highly recommend them. Thanks A to Z!!

Da
Review №46

They do great work. They take pride in their work. I will be back.

Ch
Review №47

They did a fantastic job repairing my vehicle and would highly recommend them!!!!

Am
Review №48

Great customer service, very knowledgeable and fair prices. Will definitely recommend them to others.

Gr
Review №49

Love this place, Ricky and his team were wonderful and took care of me in a short amount of time! My visit came from multiple recommendations from friends in nearby community. -Lora

Pa
Review №50

This guy Rick or Ricky whatever his name was did us wrong...1st: It took 15 days to fix that door ding.2nd : He ordered the running board we picked out, He didnt installed them because apparently The instructions were in Japanese and sold it to us way more than he bought it.3rd : He told us the truck was ready, and to take the rental back ..When we got there, he told us he forgot to tell us the JEEP GRAND CHEROKEE letters on the door wasnt installed...Now what kind of mess was that???And instead being apologetic, he was there arguing with me.DONT TAKE YOUR CAR TO THAT PLACE.IM WARNING YOU ALL.

st
Review №51

My favorite place to get tune up

an
Review №52

Really friendly and do good work

Ji
Review №53

Spectacular Customer Service !!

Information
5 Photos
53 Comments
4.9 Rating
  • Address:400 St Charles Rd, Villa Park, IL 60181, United States
  • Site:http://atozbodyandfender.com/
  • Phone:+1 630-530-8500
Categories
  • Auto restoration service
  • Auto body shop
  • Car detailing service
  • Car service
  • Glass repair service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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