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Valvoline Instant Oil Change
905 Grand Central Ave, Vienna, WV 26105, United States
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Valvoline Instant Oil Change

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Lo
Review №1

I was really pleased with my oil change. Stayed in my car and didnt have hardly a wait. In and out in minutes. Place was clean and well organized. Staff really friendly. I loved how they check things off and then double check again.First time here will not be my last. Thank you.

T
Review №2

Had an 8 year old VW that was not diesel and they used 5 quarts oil to fill it up and charged $102 just for 5 quarts. Spoke with other tire change businesses and was told I was taken advantage of. It cost $28-$33 per 5 quarts and was told my car did not need the expensive oil. Last time I will go there and letting all my social media friends to stay clear. Workers were kind but business is all about the $$. What a shame

Ja
Review №3

Good group of people working here. Theyll offer you everything under the sun.. but dont feel pressured. Get the services you want; they wont be bothered

Su
Review №4

I love this place. Nathaniel did a great job and was very helpful. I got an oil change and all my wiper blades changed and had a 20% off coupon and it about 10 minutes. I have been coming to this place for a couple years and I won’t go anywhere else.

sa
Review №5

Quick efficient service without even exiting my car.

J
Review №6

First off Id like to say the employees were very friendly and the service was exceptionally fast for an oil change. Now to the issues I encountered when having my vehicle serviced there. I was able to say in my vehicle which was nice and I spoke with the manager I believe and told him what I wanted done. I specifically told him the grade and type of oil to use after he asked if I wanted synthetic or synthetic blend. My vehicle uses SAE 0W-20, Full Synthetic Oil. The ability to see the work being done by the techs (on screen) was a nice feature although the video was herky jerky and not easy to see.The complete service was done in around 15 minutes. What I didnt like is the upsell pitch to get more things done to the vehicle. Anyone that doesnt know how to check and change simple things like wiper blades and air filters would easily pay too much for these.What I was NOT happy about at all was when I was given the sticker to put on my windshield for the next oil change. I really didnt look at it when I put it on since I was in a hurry for another appointment but the next day I noticed they put the next oil change at 3,000 miles. My vehicle takes full synthetic oil and at a MINIUMUM the oil change frequency would be 5,000 miles. Not sure if this was a mistake or to just get someone to come in more frequently for an expensive oil change. Anyone who is not familiar with synthetic oil life would just come in at the 3,000 mile mark and not know they didnt need it done. I had some blank stickers at home and just replaced the one they gave me. But this leaves me wondering if they even put in full synthetic oil?Based on this experience I wont be returning to this shop.

Dr
Review №7

Super friendly & very knowledgeable! The mechanics were very polite and they explained each step to me. Oh & they were SO FAST!

Pa
Review №8

They let my daughter know that she had another 1000 miles she could drive in her pre-owned vehicle she has instead of taking advantage of her

Em
Review №9

I had a very good experience at the Vienna Valvoline. The workers were very professional, very clean shop, efficient and did very good work at a reasonable price!

Te
Review №10

Quick and easy with many cameras on your vehicle but made me wary that they had several people there and didnt know how to reset my oil change monitor on my scatter gauge. It took several attempts. It was also expensive at just over 100 bucks. The lady there did find me an online coupon that saved me 20% off of my bill.

To
Review №11

Fast and efficient service!

Fr
Review №12

Good job high prices!

Lu
Review №13

Great & fast service!

El
Review №14

Great service...very friendly...they even put air in my tires even though I wasnt getting my oil change

As
Review №15

I love this place for oil changes. It is more expensive than say Walmart. But I have never been here longer than 20 minutes and my time is more valuable than the little extra that I have to pay. About $30 extra. Well today they really impressed me because they showed me that I didnt need an oil change right now and didnt try to screw me over and just change it anyway to make the money. They reset the notification in my car and told me at what mileage I really needed an oil change and offered I could get it done now if I wanted to just get it over with. I really appreciated the honesty and not trying to screw people. Which is rare in their industry. Fantastic place.

Mi
Review №16

Kyle was the best!!! Most definitely recommend him and his team to get the job done

Ch
Review №17

This place was amazing!!!!! I have 3 grandchildren with me and I didnt have to get out of the car and the techs we absolutely awesome

Ji
Review №18

Staff was friendly and knowledgeable and super quick!!

Au
Review №19

Walked me through every step and explained anything I didnt understand.

Ro
Review №20

Good service at a good price.

Da
Review №21

Always quick in and out ... great customer service

We
Review №22

Fast and friendly service; never had to get out of my car. Used my digital coupon from my phone and saved my cash, literally. A+

Br
Review №23

The manager Kyle is very friendly and professional.

Sh
Review №24

I have always liked this place that had honest, fast, helpful friendly people. This Thursday Jan 31, 2019, I went in for oil change and was told the serpentine belt was warn and was cracked. I was not shown belt til i asked to see it. The belt was slightly warn with no cracks. I was slightly upset because i wasted 79.99 on a belt not needing replaced yet. The mechanic laughed cause he made a sale and got over on me. The group that worked on my car that day are unprofessional. They did not tell me what they were doing as they were doing the job as mechanics that worked there before them have always done. They set tire pressure too high. Did not reset oil. Did not give me a receipt til i was driving off and had to stop and ask for it. I will not got there again as long as that crew is working there.

Cr
Review №25

Ok go there people

La
Review №26

Ill never go back. I tried to redeem their coupon and they told me they didnt do the service that the coupon applied to. Why are you selling a service that you dont offer? Since they couldnt get that service out of me, they did other things that WERE NOT REQUESTED and stuck me with the bill. NOT HAPPY AT ALL! They took advantage of me since they couldnt provide what I came there for.

Ca
Review №27

These kind and attentive service persons take a very customer service oriented approach to fast and reliable automotive care. Easy 5/5

Br
Review №28

As I approach the customer counter there 2 peoples lunches sitting on each side of counter. Nobody in the office. Nobody came out. I left.

Sc
Review №29

Did a flush and fill on my radiator did just fine. I really like just sitting in truck while work is done. This is a drive thru place which is quick friendly and clean. All employees were courtesy to me and was done in a snap. 5 stars for employees. But didnt solve my gurgling problem, told me bring back but did not say gonna cost another $100 thats BS

Ca
Review №30

This place is great! You dont even have to get out of your car. No appointment needed. The people are nice here too. I have been here several times with my Acura and my Audi.

Ro
Review №31

Quick and friendly

Ro
Review №32

Super fast and I downloaded there app and got 7.00 dollars off...they are friendly and helpful

Ke
Review №33

I usually dont have to wait long to get an oil change, and being able to stay in the car is nice too. Service is good and seems to be pretty thorough.

Br
Review №34

Great service very friendly and helpful

Ta
Review №35

Quick in and out! Great service!

ro
Review №36

Fast friendly service, while you wait in your vehicle.

As
Review №37

This place is great! Very friendly staff, quick service and I love the fact I dont have to get out of my car!! Its a freaking drive thru!! Mind blown! Will recommend and will return!

Ro
Review №38

Way over priced. 70 for an oil change and it wasnt the top of the line oil. Sure my truck rages almost 8 quarts but wow

Ti
Review №39

We have had oil changes, tire rotations, new wipers installed, and air filters changed at this location, and we have had exceptional service each time. They have always gotten us in and out quickly and have been very friendly and knowledgeable.

Da
Review №40

I have had great luck with this place. Usually in and out in about 15 minutes. Very friendly staff. Not to pushy with upselling.

Ky
Review №41

Rude people. Way too expensive. Went across the road to NTB and got an oil change for $20.

sc
Review №42

Brought my own synthetic transmission fluid had it flushed and filled pretty reasonable price.

Wo
Review №43

They have great customer service here very quick and reasonably priced.

Ma
Review №44

Went there for an oil change....was told my car was burning oil WAS NOT. At one point they had my total at $87 on the screen for a conventional oil change including cabin filter and to rotate the tires!! This place wanted $21 to rotate the tires, are you kidding me?!?! Most places include this with the oil change and not charge a separate fee. In the end I paid $36 only bc I had a $5 coupon. This place sucks. Too bad I can’t give 0 stars. HUGE ripoff.....PLEASE DO NOT GO HERE!!!

Be
Review №45

No appt., drive thru you dont even get out of your car. 10 min max

Da
Review №46

Always a good time

ja
Review №47

The customer service at this facility is outstanding.

Do
Review №48

You just drive in dont even have to get out of your car they collect the money do the oil change everything you need to do might want to check your oil after they get done not sure they fill my car up when they did they will change with the oil but cant swear to it

Sh
Review №49

I paid too much for an oil change

Ma
Review №50

I have been here a few times now and its always great freandly people working.

Ro
Review №51

My go to for a oil change.

St
Review №52

Fast. Professional

AT
Review №53

Incredibly over-priced, but extremely convenient if in a rush. You no longer need to leave your vehicle which I love.

Ti
Review №54

Always great quick service.

Ch
Review №55

Nice employees. In and out fast. Unaware of any problems.

Ty
Review №56

Very good service, educate you on your vehicle and not simply up-selling to increase the sell. Very friendly and trusting establishment. Robin and Shane helpd me with my Nissan Maxima. Great job Guys!

Ma
Review №57

Was there about 20 minutes.. Oil changed, air filter changed, and never had to exit the vehicle. Excellent place if youre in a hurry.

Jo
Review №58

Prices seem high but they get you in and out fairly quick.

Ja
Review №59

Excellent service fast in and out would recommend!

Li
Review №60

Did the job. No complaints there but very pushy about other services. Tried to tell me I needed new wiper blades when I had replaced them a week before. If Im pressed for time Id go back but otherwise Ill go to Walmart.

Dr
Review №61

Very fast

Mi
Review №62

I like it

Du
Review №63

Guys here do a great job and they do it quick.

Je
Review №64

Quick service, reasonable prices

Le
Review №65

Very fast and respectful

no
Review №66

Very fast oil change people very nice ill go again

pa
Review №67

Great service, quick and nice staff

Le
Review №68

Fast and efficient

Am
Review №69

Went in for a fluid top off and left with a damaged transmission. Fought for several months for the company to compensate me. They are a crooked franchise run by some of the rudest individuals I have ever encountered. I am out thousands of dollars because of them.

Bo
Review №70

Techs need more training on proper procedure 300 miles to travel engine light comes on mass air flo bad all because air intake not properly reinstalled

Jo
Review №71

Called to see if they do state inspections and Was hung up on. Probably will never take my car here just because of that.

Al
Review №72

Fairly fast and a reasonable price.

Br
Review №73

Great friendly service

Da
Review №74

Kind of expensive I thought

Do
Review №75

They put air in my tires and didnt charge anything. I will be back for service.

Da
Review №76

Fast and friendly.

Ma
Review №77

Broke my oil plug.

Re
Review №78

Friendly service

Ja
Review №79

Great service!!!

Da
Review №80

Good service

Ja
Review №81

Price is too high

Jo
Review №82

Very professional!

Re
Review №83

Over priced!!!!!!!!!!!

Information
7 Photos
83 Comments
4.2 Rating
  • Address:905 Grand Central Ave, Vienna, WV 26105, United States
  • Site:https://store.vioc.com/wv/vienna/oil-change-id0003.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 681-229-3015
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:10am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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