Efficient, Responsive, Removed the Stress from Managing our Organizations ITBASE Solutions’ efficiency and responsiveness in solving issues quickly and effectively is critical in our current remote work environment. Their overall source of support and knowledge has made us feel like we have a full-time internal IT department right on site.Well-functioning IT is key to the success of our organization, and we have been thrilled to have worked with BASE Solutions throughout this past year.BASE Solutions does such an excellent job of maintaining our systems and working with our staff that I feel like I barely think about IT related matters at all, which is where I personally spent a lot of time and energy on with our previous IT providers. Atul and his team have really removed the stress from managing our organizations IT.We interviewed several IT firms during our search, and I can say that choosing to move forward with BASE Solutions was the best decision that we could have made for our organizations success. They have the resources and dedication to fully support our needs, and I would highly recommend them to anyone looking to improve the management of their organizations IT.
BASE Solutions is critical to our day-to-day business. Without their continuous support and expert knowledge, it would not be possible for us to do our best work and properly service our customer’s needs.BASE Solutions provides prompt service when we need it the most. Atul and his team understand the urgency of our IT issues and they have always addressed our concerns quickly and efficiently.We can trust BASE Solutions to always be attentive, courteous, and accommodating, and advise proactive solutions ensuring our technology supports our current business model and future growth. We look forward to our continued partnership with them!
Peace of Mind, Increased Productivity, Unmatched ResponsivenessMiller Consulting Group benefits in many ways by having BASE Solutions as our IT partner. Hands down the biggest value is the peace of mind knowing our client’s information is secured. We also experience increased productivity daily because of the customized solutions Atul and his team have implemented specifically for my business.BASE Solutions values our time. If we have a technology issue, their responsiveness is unmatched. My business keeps running no matter what!Do not sit on the fence - leap over the fence to call BASE Solutions today. You will be thrilled to have them as your IT partner!
BASE Solutions tailor their support to our business model, which is invaluable for us as a small business. They not only respond quickly to time-sensitive and crisis situations, but they do so efficiently with a flexible team.Whether visiting our offices or working with us remotely, we know each BASE Solutions team member personally and can confidently say that they know our business and our technological needs. Their personal touch is what sets them apart from other IT providers.If you are looking for a change from the bureaucratic one-size-fits all model and you want a company to understand and customize IT support to your business needs, then sit down for five minutes with Atul or any of his team members and their personal touch and tech acumen will win you over.
BASE has been incredibly responsive. We seldom have things go wrong, but when we do BASE is there to address the problems quickly, correctly, and respectfully.One great thing about BASE is that it does not upsell. As a small non-profit, we value vendors who understand that we need what we need to get our work done, but don’t need and can’t afford all the bells and whistles. We also love that BASE doesn’t ever talk down to us; they explain things in ways a non-expert can understand.We don’t know why anyone would hesitate to use BASE. They are well-priced, fair, responsive, polite, and highly competent. We would not hesitate to recommend them to anyone, ever.
DH Companies benefits in many ways by having BASE Solutions as our IT partner. We have the peace of mind knowing Atul and his team are ALWAYS behind the scenes keeping our system secure and current, allowing us to focus on our business rather than worrying about IT issues that occur.BASE Solutions responsiveness is second to none. No matter if it is during the day or night, I always receive an immediate response regarding any issue, urgent or not, that we might have.BASE Solutions is more than just an IT company, they have become an extension of our company and we can’t imagine doing business without them! I would 100% recommend them to any company looking for a responsive, caring, and personable IT partner to take care of their IT needs.
By leaving the IT requirements to the professionals, BASE Solutions empowers us to focus on our core mission. BASE Solutions is extremely responsive no matter the issue or time of day. We can count on them to be there to support any and all of our technology needs, in record time.As a small company, BASE Solutions is more than just another support contractor they are an extension of our AOC team which is instrumental to our business. Don’t hesitate to call them today!
BASE Solutions undeniably provides outstanding customer service. When advising options to better our IT systems, we trust solutions being recommended are ONLY ones we need.Our DC office opened in 2016, and Atul and his team managed the entire IT setup making the process seamless for our team to hit the ground running from day 1. Atul and his team make us feel like no issue is too small, and that all our IT issues are a priority.If you are looking for an IT partner who is not only going to provide you great customer service, but also treats you like a top client regardless of the size of your company, then BASE Solutions is the right partner for you!
Proactive IT Provider with Effective, Efficient, and Cost-Effective SolutionsThe service that BASE Solutions provides is unmatched. Not only are they knowledgeable, patient, and make it a point to understand what are needs are, I also appreciate that Atul, himself, is accessible if I ever need anything.BASE Solutions is the first IT company I have ever worked with that is proactive. As a non-IT person, I know the result I want, but lack the IT knowledge on how to get there. Atul and his team listen to what we are trying to accomplish, and work with us to create effective and efficient solutions which are economically viable for a small non-profit like us.Whatever your IT goals are or how big or small your budget is, BASE Solutions can be what you need them to be. Having them in your corner will save you time and money, and from my experience, service like this isn’t easy to find!
The single biggest benefit of having BASE Solutions manage our IT support network is knowing they always have our best interests at heart. If something goes wrong and needs to be fixed, I take solace in knowing the solution is going to be the most efficient and cost-friendly option.Whenever we have questions or concerns, BASE Solutions responds immediately unlike other IT firms I have worked with previously. If assistance is needed and the issue can’t be solved remotely, I can count on a team member to be at my office that same day or within 48 hours.There is great comfort in personally working with the owner of BASE Solutions, Atul Bhagat. He is honest, trust-worthy and his IT intelligence is unsurpassed. If you are looking for an IT vendor that you can trust to do right by you and your company, look no further.
Focuses on Best Practices, Increased our Efficiency by Transitioning Us Away from Expensive Servers and Dated TechnologyThanks to BASE Solutions’ on-going focus on best practices and listening to our specific company needs, we have transitioned away from expensive servers and dated technology and into a more efficient IT environment. Also given the changes in work structure during the pandemic, it was a huge relief to see how well the team supported our IT needs remotely.BASE Solutions provides a personal touch to their service. We have the peace of mind in knowing they are in our building, and if we ever needed anything, they are right there to support us. Atul and his team have proven over the years, continued IT support from a trusted partner, is vital to our business.I have companies contacting me daily about changing IT support providers and I do not even think about entertaining a change. Give BASE Solutions a call today, you will not be disappointed!
BASE Solutions is ALWAYS available any time we need them and keeps our systems up and running no matter what.We value the proactive approach BASE Solutions takes to systems maintenance rather than the reactive approach that the previous IT providers had.Any organization will be in good hands with BASE Solutions for all their end to end IT needs. From ensuring backups, security measures, and disaster recovery processes are all in place to always being available (offsite and onsite), we are confident in saying that Atul and his team will guide you every step of the way to make sure your business succeeds.
Reduced the Stress of Managing the Office,Not Just an IT Vendor - Part of Our Internal Team
Amazing managed IT service provider, reliable and Dependable, Atul and his team are very knowledgeable.