I went to the Vienna Branch and very happy with the customer service, He was very friendly and nice. the guy was very professional and informative. He was very helpful even offered to carry my rug to store and back to my car. the price was reasonable and i would recommend him since he was very professional and knowledgeable. i would go back for business and recommend this place in Vienna to my friends and family.

Joe hadeed is extremely mentally slow and cannot seem to comprehend simple instructions. I think he knows he is slow and thus he uses anger as a defense mechanism because he’s just dumb. He also has a major anger issue and will yell at his customers. Do not hire!!!!

This is my second rug to take for cleaning in 4 weeks! I was so astonished with how the first one turned out, I KNEW they had my business! Reasonable prices, fast service, friendly folks. Really satisfied!

Central Michigan University Global Campus Alexandria Center classrooms and conference room were desperately in need of carpet cleaning. Active students, evening and weekend classes tend to lead to well-used and abused carpet. In my search for a dependable, professional carpet cleaning service, I happened to meet representatives from Hadeed Carpet at several Alexandria and Arlington Chamber of Commerce events.The bottom line: our Center staff couldnt have been more pleased with Hadeed Carpet Cleanings responsiveness, professionalism, pricing, and -- above all -- quality of workmanship. If youre in need of carpet cleaning, this firm knows what its doing and how to treat its customers.

A perfect service with reasonable prices

I had a very professional experience. The crew arrived on time, explained everything in detail and did a great job. They used floor and furniture protection where needed and when they were done the carpeting looked great. After 4 months now it still looks good

Adding insult to injury Hadeed charged me an EXTRA $100 dollars for attempted stain removal on my 8 by 10 cream wool carpet. Stain removal is not standard in their cleaning charges, but this key fact was never communicated to me in advance. The rug came back washed but with the stains were in tact. Over $370 TOTAL for an 8 by 10 rug cleaning that didnt really do much. They should be me more upfront. I asked them to refund AT LEAST the stain removal fee of $100 but Mr. Hadeed (per his manager of Vienna outlet) refused.

Used them three different times. Progressively dissatisfied with service.took our two rugs for cleaning in Feb, given a written contract with price. Signed the contact and was told rugs ships be ready 7-10 days. was called a couple days later to try and upsell with repairs. I declined the upsell and was told rugs would be ready in a week. Almost a month later I still had not heard from them. When I contacted them they said that it was normal for turnaround to be 10 days, when I told them it had been 4 weeks they mumbled that the rug should be ready the next week. Well, 4 weeks after that I finally have the rugs, nearly 2 MONTHS after I took the rugs in. they never called, or left any messages letting me know the rugs were available. Poor customer service.

I love Hadeed. I have several oriental rugs and Hadeed is the only one I would trust them to. Had one of my rugs cleaned elsewhere and it came back with the dye run.

Love this place and also enjoy his special organic cleaning and water.

Great job on results on repairing a carpet

Terrible all over