I love that store they have the best deals the best jewelry and they are so friendly and they fix all of my jewelry for me Excellent service

Awesome service and picked an awesome ring!

Absolutely love this Daniels. Shout out to Vic, Gina, Carlos and John. Always great service! Thanks for another good experience guys!

Great deal on ear rings

My husband and I got our first wedding set at Daniels back in 1993 and its still in great shape we recently had our 26th anniversary and bought our new set and I love it so much the price was great the customer service is a wonderful great experience both times thank you all for making our dreams come true

Went in here looking for a replacement ring and the store manager laughed at my husband when he told him his price range was extremely rude not everyone cares about the dollar amount and for the store manager to laugh is disgusting will never return and Daniels u should be ashamed to have him represent you he is a disgrace

Friendly and helpful staff, their credit approval process was fast and simple and we were really satisfied with their jewelry selection!!!!

Excellent customer service..Great Value!

WOW!! THE SERVICE HERE IS INCREDIBLE!! THE EXPERIENCE IS AMAZING. THEY REALLY MAKE YOU LIKE YOU ARE MORE THAN JUST A CUSTOMER!!! MUCH LOVE. I HIGHLY RECOMMEND COKING TO DANIELS.

I love jewelry and have been off and on with Daniels Jewelers for over 30 years. Just reopened an account with them and they found the best solution for my needs (where other jewelers would not) and the perfect piece to add to my collection. I expect to be with them for the next 30 years

Absolutely love this store.

Customer service is amazing and very helpful. They are very friendly and great deals. Carlos is amazing with great personality and wonderful customer service highly recommended

Carlos was immaculate, the service was quick and easy.

I have been coming here for the along long time. The customer service is amazing. Highly recommend it.

My guy John helped me so much

I took my baby to get her ears pierced.The staff is incredibly friendly.They gave coloring books and balloons to my boys for waiting. Husband left his card behind.they called him to get it before we even left the mall.

Daniels Jewler is one of my favorite Jewelry Stores. Just to name a couple of people that have helped me are John, Victor, Gina and a few others.Unfortunately I had a bit of a mishap a couple months ago and thought I was gonna have to take my business elsewhere but Thankfully we were able to come to a understanding and Daniels rectified their wrong doing. They replaced a beautiful gold and diamond bracelet that unfortunately had a bad clasp and had come undone from my wrist several times until the last incident and this time it was lost for good.I had taken it back for repairs on 4 separate occasions. Each time they tinkered with it but never fixed it. When reported to the store and was also provided with a police report I was told that they were very sorry but they were not responsible.....keep in mind I bought the insurance on it when we purchased it just 7 weeks before. After a few phone calls and filing a report of the incident along with the issues that I had with this bracelet it was decided that Daniels would replace the bracelet. When I recieved the call that Daniels would be replacing it I was elated.I believe it had a LOT to do with the fact that I am a LOVER of beautiful jewlery and I LOVE spending money on BEAUTIFUL things that I will one day pass them down to both of my BEAUTIFUL daughters!!!!! But in all actuality I really dont care why they did it just as long as they did. 💍📿💍📿💍📿

After nearly 20 years of being a loyal customer, my wife and I experienced the absolute worst retail experience of our lives.I procured her engagement ring elsewhere, but we purchased her wedding ring with Daniels. We had Daniels mate them together, sized, tighted, replated...the works. To our knowledge at the time, had it done right.We have had her ring repaired by Daniels 3 times in our 7 year marriage, each time experiencing a nightmare. At one point, they lost it.Our last experience destroyed Daniels reputation forever with us.A day after having Daniels clean her ring, a diamond fell out. It happens, I get it.When we discussed having her ring repaired with Brian at Daniels, he told us they were going to replace the diamond, tighten the prongs, add material to the bottom because it was worn thin and replate it. He quoted us up to $300. We agreed to have him send the ring to their jewelry repair tech.The quote came back nearly a week later and was adjusted to $770 for the same work. I wasnt happy about the extent of the misquote, but agreed to have the ring properly restored if they would make me a good deal on another piece I was interested in. Brian spoke with Victor and they agreed, saying the ring would be done around January 17th (if memory serves me well) and would order the other piece I was interested in.I called Victor February 13th (nearly a month later) for an update, hoping to recieve it for Valentines Day and was told we wouldnt get it back for another week. And they never ordered the other piece. I ensured my concern for their lack of communication was understood.Some of the store staff did give their best efforts, namely Johnny, to smooth things over and offer apologies and a few free gifts. I did appreciate that.I recieved a call a few days later stating that jeweller now needed to replace the head of the ring, but would come at no extra charge.When I finally recieved the call that the ring was ready, I went to the store, glad to see this situation come to a close. Boy, was I wrong.The ring looked terrible. The head was crooked by about 15 degrees. There were noticeable voids in the solder work. The material addition to the bottom of the ring that was charged for was never even done. And when I expressed my concerns, I was met with the reply by an anonymous employee It doesnt look THAT crooked, I can hardly notice it. And the other piece wasnt near what I had ordered. That one was now written off.I refused her ring, then visited the store the following day to speak with Victor directly. We discussed our long-time relationship and that now I felt offended by the situation thus far. I felt hurried and brushed off by the encounter. In the end, he promised another week.I finally recieved the ring the following week, barely in a condition acceptable enough to put this horrible chapter behind us.Our original agreement was that I would pay about $270 down (once again, if memory serves) upon recieving the ring and the rest of the $770 would be applied to my Daniels account.While inspecting the ring, Victor and I discussed how we could smooth the situation over and keep us as valued customers. I mentioned our agreed down payment ammount to which he replied Dont worry about it, Ill take care of it for you, just take the ring.About a week later I recieved the bill, and sure enough, the full $770 was applied, with taxes, fees and interest, bringing the total to around $860. I called corporate and got nowhere.I am now stuck paying a nearly $900 dollar bill.Ive never been a fan of Daniels Jewelers overwhelming marketing campaigns, overbearing and constant phone calls ON the payment due date and detachment from corporate - to store- to jewelry repair tech structure, but when I wanted to make a purchase, they were always there to help.If you want a lesson in how to get taken, then thrown to the dogs no matter your loyalty, this is the place for you.If you are looking for a jeweler that is not going to take a $#!t on your head, Daniels isnt it.

They gave me the best deals and good quality merchandise

They always get you to buy something 😂 great deals great salesman.

I love this place man theyre always so friendly Ive never had issues here ❤❤❤ LOVE LOVE LOVE ☺

Great customer service and prices

Excellent service

If I could give negative stars I would this place is very fraudulent in selling poorly made rings and then also selling faulty insurance on said jewelry. I had my ring for less then a year when it broke over 4 times! They have now refused to fix or replace my ring as it has completely fell apart. And I bought the 280$ insurance to cover the ring for the next 2 years! Totaling my purchase price to 1,900$ for A ring I cant not wear !!!!! I am not able to wear my wedding ring!!! I DO NOT RECOMEND THIS PLACE! Take your buisness elswhere!!!!!

Great, friendly, ecstatic and fun costumer service !

Very friendly and helpful...

Gina is fantastic.

Good and friendly

Ok

Expensive