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Mazzarellas Automotive Service
60 Old Dixie Hwy, Vero Beach, FL 32962, United States
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Mazzarellas Automotive Service

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Review №1

Honest about pricing, work was done ahead of schedule(parts came early) and the work completed has performed as expected. The fact I had my car a day earlier than originally expected was great! Although Im sure that doesnt happen all the time. Recommend to anyone in Indian River County.

Pe
Review №2

I have been having my sons car serviced there for a year now...they are always honest and get the job done. Very well managed and great customer service!

Br
Review №3

Only place I have ever taken my cars to in vero, they are so open and honest I love them! All of the staff is so sweet and I love their waiting room. This place is so welcoming. Ashley is always great as a receptionist and Chris and his team do great work! I also love supporting family business as I come from one too.

Ca
Review №4

They are amazing they are great my car runs so good

Al
Review №5

Awesome business, even when they are booked they are able to try squeeze me in. Never had an issue with them. I don’t care what anybody says they are honest and best in town in my opinion.

Su
Review №6

I have been to their shop three times. Each time they are efficient and economical. They do an excellent job. There is NO need to ever go to a dealer again!

Ja
Review №7

The only mechanic I know that will treat you like family. I’ve gotten work done here several times and never have had any issues. They’re educated mechanics and I’d only trust taking my Jeep to them. Fair prices and great customer service.

C
Review №8

Mazzarellas is the absolute best place to take your vehicle. They are knowledgeable, timely, and dependable. What I also find very comforting is how honest they are, which is a very rare trait in this industry. I just recently had them put a lift on my truck and I couldnt be happier with the entire experience!

Dr
Review №9

We paid to have our truck towed there after talking to them to see if they could fix it and they said yes to bring it in, only to get a call two days later saying they no longer wanted to work on it, that wasnt something he was interested in doing right now. So I had to pay to tow it back home again. What kind of mechanic does that?

Ch
Review №10

These guys take great care of you and stand behind their work. I definitely recommend them for all your auto needs. Solid reliable shop!!!

An
Review №11

I really wanted to like this place, but I had taken 3 cars of mine there and the problems never seem to be fixed, but they keep charging me for things they do that does not fix the issue. I recently took in a 94 bronco with 57k original miles there for repair. The bronco has a vibration and clunking sound when going from stop to driving that I was told was rotors and something else initially so I paid over $400 and even seen I stated while driving not braking on my shop file. Problem continued so I took it back and was told I needed a tune up after driving it with the owner who is a master mechanic I was told. Well over $500 this time and vibration is still there and a clunking when taking off is the same, even after I told them initially I thought it was the rear end, . Now Im almost $1000 out my pocket on a 94 bronco with no fix. I think if a mechanic tells you its something and its not you shouldnt be charged hundreds of dollars in labor. I truly just lost a $1000 without any needed repair that was done there. Time to find a different place.UPDATE: Repair cost me $95 to fix the problem. Bronco runs like new, wish I had found new place first. Funny part is I guess its a very common problem, Im just shocked a master mechanic didnt know this and was about to rebuild the rear end that was not the issue again.

Sa
Review №12

We love this place. The people are great and always very helpful. Fair pricing and we know we can trust their opinion.

jo
Review №13

Have been using these guys for about a year on two of our cars...the staff is incredible, I feel like a friend ever time I go in. And most importantly, I know I can TRUST them; they always tell me the truth and never try to run my bill up. Couldn’t recommend this business more 👍 thank you Mazarellas!!

Th
Review №14

Very honest tell u exactly whats wrong. Work is done RIGHT

Wi
Review №15

From the ladies in the office that I spoke with ( Amber and Ashley I believe ) to Craig helping with all the issues with my 2007 f150 fx2 to the tech that fixed my truck...THANK YOU!!!! Very professional and complete in discussing services needed and cost of repairs. I have waited a while to see if any of the repairs would have failed before writing this review. THEY HAVE NOT!!! All of my future repair work and friends and family will be at their shop. Thank you again to the team at Mazzarellas for getting it done quickly and correctly at a great cost.

Al
Review №16

As always, Mazzerellas is the only place to take your vehicle for repairs. Everyone there is so kind, efficient, fair, honest and informative about any questions you might have. i was in and out in a little over an hour, with an issue that could have become more costly and damaging had i ignored or procrastinated about the little light on the dashboard. It came on yesterday afternoon...less than 24 hrs later, problem solved. The entire crew is awesome, and i receive a major blessing every time i have been there. Highly recommended! Not trying to disparage all the other hardworking mechanics and auto repair shops in town...in my humble opinion, when you find the place where everything from top to bottom, a to z far exceeds any and every expectation, you need look no further. Thank you Mazzerellas, God Bless you!

Ja
Review №17

No mechanic could piece back together a car from the 1800s economically - prior review. You will not find a more honest, adept mechanic on this planet than at Mazzarellas. What shop will the OWNER ride around with you??

Mi
Review №18

Top notch customer service and automotive diagnostics and repair.These folks know their business.

Ge
Review №19

I enjoyed a fair and expedient car sell-back experience with the Mazzarella brothers.

Bi
Review №20

They were easy to schedule an oil change and tire rotation. The service was quick and clean.

Ro
Review №21

Did a good job. People are honest which is rare in the auto repair business. Prices are reasonable. Job well done

Ro
Review №22

If you want a really nice car or to get one repaired at a reasonable price this is the place to go they are friendly from the front to the back of the house and they are there to help you

Do
Review №23

Good service pleasant people

Du
Review №24

Wonderful folks the place for all your car needs

Ev
Review №25

Great service! They were thorough and got the job done! Place is clean, adequate waiting area and the staff is courteous, friendly and knowledgeable. They were accomodating to my needs, called me to explain everything that was needing to be done and why. Also gave me a good estimated idea of costs. Everything you expect from an auto service place but with a great attitude, honesty and integrity!

Jo
Review №26

Chris took the time to go over every part of the lift I had installed. He takes the time to make sure you get exactly what your looking for. We went over everything thing from the color of the boots on the shocks to rim design, to offset and size of rims and tires. You will get exactly what your looking for. My truck looks AWESOME and rides smooth. My truck looks better than what I had pictured in my head. Chris and his staff are amazing.

Ra
Review №27

I recently bought a 12 optima and the service was amazing.Mike Mazzarella will work with you selflessly. Awesome experience. Mike is amazing

Pa
Review №28

Good reliable service owned and service by the family and owner. Clean waiting are. Reasonable pricing.

J
Review №29

They have great customer care and they did a great job at diagnosing my vehicle and fixing the problem at a reasonable cost. They are the Chick-fil-A of auto mechanics.

Is
Review №30

I just bought a car from them about 30 days ago. I’d be lying if I said I was satisfied with my purchase from Mazzarellas. Within the first week my battery died and needed a new one. They fixed the battery for free. The following week the alternator went bad. They made me pay for it. When I purchased the car, they were supposed to order a part and never did. When I reminded them, they never responded. I’ve lost my trust.

Ch
Review №31

I dont have good credit, and they worked hard to get me the financing I needed to get the truck that I wanted. He worked hard for it, and explained in detail the reasons. very professional. I would recommend them to anyone.

Ja
Review №32

I need to give this place 5 star! If I could give it more I would. Chris is a wonderful guy. I have never met him personally but he has helped us so many times! We run an organization in town and I have sent so many people his way and he is always fair and honest. They do great work and They is a great asset to our community!

St
Review №33

Could not be more pleased with our 2nd purchase. Mike is not pushy, just the facts, and get the job done. Major help with financing and walking us through the processes. Very trustworthy and comfortable transaction. Will most certainly be back for the next car we buy.

Jo
Review №34

This place is awesome! I cant thank you guys enough for your help with my car. Very Affordable! Friendly Staff! Educated Mechanics! Awesome place if you need service done.

Gr
Review №35

Very nice and professional mechanics and staff. I was looking for a professional auto shop, and found it.

Aa
Review №36

Great service and friendly staff as always.

Da
Review №37

Very friendly!!! Wont sell what you dont need. Never had a problem with anything they have ever worked on.

Br
Review №38

Best mechanic in Vero Beach. Great morals and good christian atmosphere. Ask for Craig, will take great care of you! Shuttle service and a prompt and very cheerful driver.

Ka
Review №39

Everyone is very nice and professional

Ja
Review №40

We recently traded in our Jeep Cherokee Overland and purchased a Jeep Wrangler from Mazzerellas. I have to say it was the easiest purchase we have ever made AND I didnt leave feeling like I got the short end of the deal. They were so nice and did not pressure us. When we drove away I felt really good and was surprised how easy and quick the whole process was, AND I love my new Jeep

al
Review №41

I have nothing but good things to say about the sales department or auto repair. Chris and Mike are always very helpful. They are dependable and will work with you if needed.

Ge
Review №42

Chris took care of me, car AC wasnt working properly and i brought it in and he got it working with a simple recharge and air-filter replacement. didnt over sell anything. got it done right away and im great full. whatever his mechanic did it feels like im in Antarctica and its amazing. Thanks again.

Ju
Review №43

Great service

Co
Review №44

Above and beyond customer service and willingness to make sure your car issues are solved and well taken care of! 👍

Ta
Review №45

I owe the family at mazerrelas an apology for my previous review back in August when I had a water pump put in a 2001 VW Passat. Best price as I said in my review. They took the liberty of putting the thermostat and timing belt in for no additional charge, Also informed me my radiator was going which was not alarming to me as I inspected most of the car myself and thought that it was just standard mechanics manipulation as I used to work in a shop myself but it’s been three months and just as they predicted the radiator Is going to need to be replaced. Great prices excellent service! Very experienced mechanics! Merry Christmas!

Ti
Review №46

Had the truck less than 12 hours from purchase and the fuel pump went out. Had it towed they did replace it but then the gas gauge didnt work. The horn and cruise never worked. When I notified them within the week they would NOT repair it.

Jo
Review №47

Very friendly staff,would definitely recommend it to my friends

Ca
Review №48

These guys are Great! We use them for all of our work trucks and I use them personally for my car too. Good JOB.FAST PROFESSIONAL AND REASONABLY PRICED FOR ME.

Je
Review №49

Was not happy with the rudeness they had. Sarcasm doesnt usually work well with professionalism. I dont write Google reviews,so that says something.

Wa
Review №50

Friendly staff, excellent service, good prices. Recommend them to all. 👍👍

Ma
Review №51

They are the very best!

St
Review №52

Great work and economic pricing; friendly customer staff that works to make you feel welcomed.

Ke
Review №53

Great place to get financed for a good used car. Ask for Keith to get a good deal.

Ni
Review №54

Vatland honda had my 2014 honda accord for almost a week and could not diagnose why my car wasnt starting. Mazzarellas auto had the problem diagnosed (it needed a new starter) in 15minutes and my car was fixed in 30 and ready to be picked up the same day. Great service and will be returning here for any and all of my car service needs!!!!!

Ta
Review №55

$98.00 hr is not the best per hour, the book time is ok, but was Not satisfied with the work at all. I used to be a mechanic before I moved to Vero Beach. Before I took my car there I asked if they know theyre way around foreign cars and it’s apparent they don’t or they didn’t value me as a customer. I took my 2001 very Passat there to have the water pump serviced as well as the required parts and some of the materials. When when I came to pick up the car I requested to inspect the vehicle before making the payment and was denied. After I made the payment I proceeded to inspect the vehicle and noticed that it had significant hesitation when in gear and at multiple times stalled out. Also after I had the mikes towing drop off the vehicle I opened the hood and further inspected the front end etc. and noticed multiple bolts and screws missing, cracked plastic almost as if the mechanic forgot a bolt and pulled instead of making sure everything was disconnected. Also I noticed that they did NOT put the front right, and the front left directional back in properly, they didn’t put them back in at all! There currently dangling from my front end and on top of that it appears they broke the left directional or didn’t connect it properly. To add to it all I asked them questions and explained that I payed them to do the job because I can’t where I live, and I specifically paid them to take out the water pump and put the new one in correctly and re-assemble the front end the way it was when It arrived in there garage. I had a few extra parts in the back seat they took the liberty of putting in for me free of charge, thermostat and timing belt which has to come off to get the water pump out and back in and the thermostat is very easy to access. Did not go unappreciated but I payed for the job to get done correctly and it did NOT. Also I brought the issues I had to MIKES attention and he told me to fix the breaks and then they will check it out. Completely irrelevant to the issue I had with there service but ok. NO HONEST SHOPS IN VERO BEACH!!!!!!!

Ra
Review №56

Good service, very attentive.

Jo
Review №57

Didnt have time to service a client. Chris took care of the oil change, AC Charge, and Brake flush, and took care of me. cleaned the car and made it purrrr again. Thanks again Mazzarellas auto service.

TE
Review №58

Purchased two vehicles at two seperate times. Great service both times. Go check them out!!!

Jo
Review №59

First visit for oil change. Friendly service reasonable price with there coupon.

JE
Review №60

I completely disagree with all of the following.Reviews they lured us in with one good service. Had myvair recharged and needed to be redone 6 month . Later my cars belt came off alternator thry asked me IF I or the tow driver noticed it. Tried to sell me a 300 dollar alternator I DID NOT NEED I NOw NSEEAR BY SIFFORD

St
Review №61

Moved to Vero in 2011. Mark the service manager is easy to talk to. They are honest .

Ni
Review №62

Chris is the best of the best.

C
Review №63

Great staff, great environment professional workmanship. Family oriented.

Ja
Review №64

Family owned, excellent service, very responsive

al
Review №65

Great service! Top notch, top notch!

Ba
Review №66

Great service nice people

Ju
Review №67

Great work and fast!! A++

Bo
Review №68

Great place for oil changes

sa
Review №69

Good service. 👍🏻.

Th
Review №70

They cannot honor their appointment times

Br
Review №71

Generous

Jo
Review №72

They did good work

Sc
Review №73

Great experience

Ka
Review №74

Great people

Jo
Review №75

Best shop in Vero

Du
Review №76

My go to place for anything automotive!

Ag
Review №77

After several days of looking for cars in other locations, I found the best dealer in Vero Beach, excellent cars in very good clean condition and good service from the seller.

Information
32 Photos
77 Comments
4.5 Rating
  • Address:60 Old Dixie Hwy, Vero Beach, FL 32962, United States
  • Site:http://mazzarellaauto.com/
  • Phone:+1 772-778-0700
Categories
  • Car repair and maintenance
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
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