After a long search, we found engineered douglas fir at Fantastic Floor. Nathalie (sales) and Sela (shipping manager) were super helpful. The product was exactly what we wanted. Our installer was very impressed and was glad to have a future reliable supplier.

I bought the exact same product for a LOT less and it was delivered within 3 days. Everything was nicely packaged. Two pallets worth of material and in great condition. Fantastic is the perfect word for this company. Great customer service!

Found The Fantastic Floor online while trying to find the same hardwood floors that I installed in a house 8 years ago. Only one vendor locally in Denver for the manufacturer and they wanted 33% more to get me an order of this particular hardwood flooring. Called The Fantastic Floor and had a better quote and samples within 2 days. I was a little worried about the whole out of state order thing but it was no problem at all. Flooring was delivered to the house less than a week after I put the order in. There was great communication about processing the order, when it shipped, when it would arrive, etc. Very happy with my order and definitely recommend The Fantastic Floor.

I ordered hand hewn cumaru which arrived on schedule, yet did not present as advertised due to extensive parasite damage. I contacted Nathalie who IMMEDIATELY took to task to communicate with the supplier to rectify the situation. She kept me abreast of the progress, --always in the communication loop. She was able to get a new shipment of the wood, beautiful, and as advertised at no additional cost--greatly appreciated the customer advocacy on behalf of this company!

Fantastic floors is by far the best company I have ever had the pleasure of doing business with. Their customer service is by far the best in the game. They deserve more than five stars. I dealt with a rep named Ashley. She was very knowledgeable and patient. She helped me from when I received the first sample until I received my order. Their was a slight hiccup with shipping and she more than made it right.In conclusion if you go with anyone but fantastic floors your making a mistake

Great selection. Prices seemed to be lower than I expected. The staff was so helpful. Cant wait to buy my flooring. Such a large selection I cant decide¡!

They had exactly the right floors I needed to match my design concept, and at a great price! The staff are super friendly, to boot. Highly recommended.

The largest selection of wood flooring I have seen in any showroom or online. The price on the flooring I picked was the best price out there and they delivered the flooring to my door!! Amazing service😀

The Fantastic Floor is the best flooring store in town! The sales people are so friendly and helpful! Their prices are super affordable as well!

Great selection of flooring helpful staff

Flooring options are the best in Vancouver. Oh and pricing no one could beat.