I dont really care about sports, but I come here because the stylists are phenomenal. They give great advice on styles. Get the MVP service, its totally worth it.
Upon arrival you sign in at a screen, I recommend you do it on line to save time. Then you sit and wait, one of the hair dressers was helping another that had a customer who didnt like 2mm of his hair, it was ridiculous, but they were very patient with him. Sadly for everybody else waiting it increased the waiting time by 30 min. After the person that was being a ridiculous Karen left I was in and out in less than 10 min, with a great high fade. SO avoid the wait and use the on line tool, and you will have a good service at this location. Price is fair
Katie did an amazingJob on my nephew. Having just moved here he found the the perfect stylist! Thank you Katie... We will see you soon...
I’m devastated Kayla ruined my sons beautiful long hair. I understand she is deaf and there may have been a communication issue but my husband specifically told her to not cut the front of his hair. He’s going to be in a wedding and I’m in tears with how horrible his hair looks. We have been trying to grow the hair out to one length and now it’s ruined and we’ll probably end up shaving his head. 10 months of pain for nothing, thanks a lot. Wouldn’t take my dog here to get a hair cut.
Kayla cut my hair today and she did an amazing job. 10/10. I have a weird Cowlick and I am used to explaining to stylists how to cut it. Towards the end of the cut- I was about to explain it, but to my surprise, she cut it perfectly. Thanks Kayla!
Wow, this was really great, thank you, .Place is clean.Customer service the best.Never go anywhere else for haircut. Thank you Mercie
Alyssa was an excellent stylist who made the whole haircut and shampoo amazing, easy, and quick! Will definitely be back!
Mercie is an absolute delight. She gives wonderful haircuts and is attentive to detail to keep me looking great! Get the MVP you won’t regret.
Little bit of a wait but the ladys were able to fix my haircut and give my sisters haircut shape and form. Last time I was there Lisa changed the direction of my hair and gave me a complete new look.
The girl who cut my hair / trimmed my beard did a great job. She was patient and thorough regardless of the fact that they were incredibly busy.
Hairstylist clearly had no experience with longer hair and took 3-4 inches off what I had originally asked for. If your looking to get longer hair cut stay away.
I usually come here to get my split ends cut off and get an MVP while Im at it. I have long and wavy hair, this posed no concern to my amazing stylist Lisa. She did everything I wanted, made helpful suggestions and made the whole experience feel much more relaxing than usual. Lisa did a wonderful job and I left feeling more refreshed than I have in ages! Thanks for the cut Lisa!
Very friendly and professional. Great haircut. The online scheduling system is very nice - I highly recommend you take advantage of that service.
Its very relaxing and a very friendly place to visit. Enter in a bad mood, leave with a smile.
Great friendly staff relaxing good haircut always enjoy the hair wash and scalp massage wish my hair grew faster
Melissa is a rock star. Great haircut every time. Friendly and professional.
It was my first time visiting sports clips, and Melissa did a great job. She was very attentive, and extremely friendly. I would recommend this location, to anyone needing a solid haircut, at a reasonable price
Recently got the worst hair cut i have ever gotten, employee did not care and did not listen to what i wanted. Cut my hair way too short its very annoying i will not be returning and i reccomend you go somewhere else. A shop like this is usually just a stepping stone for a hairstylist to move up to a better job. You always take a gamble, you could get a highly motivated stylist, or someone who just doesnt care.
Likr my hair and fast and friendly
Staff was ready for me on time via online check-in. Haircut was exactly as I asked for. Nice job peeps.
Staff is great and always gives me a great haircut. They listen to me and always make sure that Im happy with the service I am receiving.
Got q great cut from grace
I have been getting hair cuts and trims at Sports Clips for going on 6 years now. The Hazel Dell Sports clips has friendly hair stylists and a relaxed atmosphere that I enjoy visiting as a break from my busy schedule. I actually read all of the responses here, as I am a long time client and I would like to assure new customers that some of the negative reviews are likely baseless. I have known Melissa, the Hazel Dell Manager, for over 5 years, and If she was stern with ANYONE, it would be because they were unreasonable or unprofessional during the conversation. She is one of the friendliest people I know.I have had my haircut and MVP services done by Katie, Cat, Hollie, Melissa, Jill, Lisa, and other stylists over the years, they are all friendly and do a great job.In response to one of these posts that mentions long wait times... It is because the ladies at this Sports Clips location do such a wonderful job. I have been in there when all of the stations are full and there is a line OUT THE DOOR. Someone going to get on social media and claim that this is a bad place to get a haircut? Find something better to do with your time. I waited an hour and half to get a haircut that day, and was happy to do so in support of my stylists at Sport Clips.Social media can be dangerous and treacherous waters. I realize that this is not a platform for side discussion, so I simply invite new customers and old to visit my favorite place to get a haircut, the Hazel Dell Sports Clips location.Personal shout out to all of the stylists at MY Hazel Dell Sports clips, because I know they care enough about what they do to read these posts... You ladies are great, keep up the good work and support your team! The roses? Those are for my girls at Sports Clips, you Rock!
Stacy did a great job with the cut and conversation.
Like many of you, I dont bother to post reviews and only make this exception because of my experience today.Sport Clips has been a monthly destination for 6+ years and Ive met many stylists during that time. Every visit has been a positive one and Ive never had reason to complain.Today I met Sara who is both friendly and engaging. I enjoyed the small talk and watched as she cut my hair. Her skill was immediately apparent and I was very impressed, but its the talent she so clearly demonstrated that has me writing this review.I must give credit to the manager Melissa. She is a great person and Im always happy to see her. Experience has taught me that management can make or break a business and Melissa is a definite asset to Sport Clips.
It should have been 5 stars, but they refused to honor the coupon I had. The gal was nice and the haircut looks good, but I dont see why you shouldnt honor your own coupon.I will probably take my business elsewhere in the future.
I had an appointment, but I still had to wait 30 minutes before getting my haircut. Thats all right rather safe. They are trying to keep everybody safe and not spread Covid-19. Thank you feels good to have a haircut.
One of the stylists hugged and embraced someone who came in and the did nothing. No hand washing or sanitizer and just went back to cutting the hair of the person in her chair.
I go here or the one on 4th plain. Easy place to get a hair cut and they wash your hair and give you a hot towel. 5 stars! Exactly what you want if you’re looking for a easy place
Its not my top choice in the area to get a hair cut. Too long of a wait time especially when you can see the manager, who seems to be watching some sort of video while customers are waiting for cuts. Turns out she then needed to fold towels... A mans hair cut shouldnt cost over $20.00 then be expected to tip. They nickle and dime you for everything but do a good cut and are friendly. I do like the veteran discount. Two years ago they where a 4 star... Im not sure they are now.
You never know what youre going to get, unless youre getting a crew cut.
The check-in process is awesome, service is great, and the price is fair.
TERRIBLE customer service. My husband went in last week for a trim and left with a buzz cut after a girl named Kai butchered his hair. She had someone else help and he was still allowed to leave with an uneven cut. When I called to speak to the manager Melissa, I was told shed call me back. 2 hours later I had to call again and she claims she called me twice and it went straight to voicemail and doesnt have time to leave voicemails. She wasnt at all apologetic and said she doesnt have the authority to give refunds. She had such attitude and disrespect when speaking to me. Dont waste your time going here, a mens haircut is so simple and they seem to mess those up way too easily.UPDATE: the owner called me from an unknown number during work hours and left a voicemail about how they dont do refunds and how his manager is very generous. He said no one would let my husband walk out with a bad haircut. The entire voicemail was a joke. Your establishment is a joke if you dont offer refunds for botched haircuts and terrible customer service. Melissa was one of the rudest people Ive ever spoken to and had zero regard for how to speak to customers KNOWING that one of her girls had in fact given a bad cut because one of her other girls told her so. Dont waste your time or money going here, they dont deserve business with how they treat people.
Nothing.....there online scheduling SUCKS and is a joke.
Dont take younger kiddos. You cant let them sit in your lap for some reason and if they get nervous and cry, they say they cant cut their hair. I could have calmed my little guy down if she gave me a second to get his favorite song playing on my phone, but whoever the stylist was didnt care to wait. We left for Perfect Look and got the job done for cheaper anyways.The wait time on weekends is consistently obnoxious, literally 30-45 minutes.
This is normally my go to place and everyone is great. Didn’t want to leave a bad review, but I think the training for new barbers should be a little more robust. I had a new person today that didn’t seem to know what she was doing and gave me a pretty bad haircut and nowhere close to what I normally get.
Best place in town to get a haircut. Never disappointed
Second time in recent months, I checked in online, showed up early, and they gave away my spot. Wait for an hour plus if you want. Online check in means nothing.
A really great group of gals. I had the pleasure of working with these women, I got to see the level of dedication to cleanliness and consistency in quality of service through my time at this location. Highly recommend, it would be hard to go wrong with this one.
Friend ly
Never had a bad haircut from there. Friendly staff.
I had some darker colored lady she was friendly and easy to talk to. Decent haircut, but was helpful determining what length I wanted.but the haircuts are pretty expensive here compared to great clips in other places. I would go to great clips or The barbers for the price and also the haircut quality
Came in with a free haircut coupon. Polite and no wait. Stylist did a fantastic work and my wife like my haircut too.
Melissa does a wonderful job cutting my hair exactly like I like.
The ladies at this location are amazing. Melissa in particular, I have known her now for a few years and she has been cutting my hair since the beginning. Not once have I ever received a bad cut from her. And in spending time in her chair we have even become friends. Melissa your a “cut” above and you are appreciated!!!
Ive gone to this location for over 5 years and I have two things to say, Melissa and Cat (or Kat idk which) are amazing and they are my go to stylist. The other thing is location is extremely friendly. So thank you making my experiences welcoming and amazing.-Dario
Get Melissa if possible...but most of the girls are quite skilled and friendly. Not a cheap hair cut. Get the MVP if you are tired or stressed its worth it. I like watching sports while Im waiting.
Ladies here have treated me great.. enjoy the quick conversation while getting my hair done. I will be back in soon.
They do a great job every time! And quickly too. Thanks from my son and I!!!
It was my first time getting a hair cut that sport clips and Im glad I went. I was way overdue for a haircut and was seen by Katie! Shes awesome and did an awesome job on the haircut that I wanted. The MVP treatment is the way to go!
Great staff and on site management. Use the app to reserve your spot and there is little to no wait. And people will look at you with bewilderment as you walk past them because they didnt use the app.
Bri was amazing! Took my unruly mop and turned it into a sharp new style! Make sure to ask for the MVP...you deserve it! Great haircut and so much more. Great service, great people, and a very fair price. Thanks again, Bri...I feel like a new man!
Mary was WONDERFUL! She spent a great deal of time on a busy Sunday listening to my concerns and issues weve been dealing with my sons hair. She never made us feel rushed or like I was annoying her. Incredibly accommodating and played with my sons cowlick until it was perfect!! Ive never been so happy leaving the shop, and my 11 yo loves his hair too! She also found us a product that met his needs of not looking or feeling like product in his hair however still holding the style he wanted. A tall order, I know- but she came through! I highly recommend asking for her, even if theres a wait. She knows what shes doing, and listens to needs/wants!!
We go to Sports Clips in Hazel Dell for my son’s haircuts. He’s three and Hollie makes him feel super comfortable throughout the process. Reasonably priced and they get you in and out quickly.
Good people
Today I had my first experience with sport clips. Mary was awesome, very professional and nice! I will definitely will come back again.
I received a free coupon from donating blood at the Red Cross. When I called for an appointment, I was told it was only for men.
Great job once again, no wait, top notch service, Ashley takes pride in trade as do all the stylist at this location. They want to make sure that when you leave you are satisfied. She even offered a few different shampoos that will help my scalp, but not with a high sales pitch..
All the stylists are fantastic. Ive had a hard time getting in quickly if I dont check in online but I fixed that by checking in online lol!
I wont go anywhere else, they do great work!!
I always have come to this location and I have never had a problem.
Friendly service, top notch stylists, MVP treatments are worth it!
Great service
Missed spots, alignment off, fade off. do not recommend
The online appointments are great so your wait time is minimal. Katie always gives a great cut.
Hollie is amazing. She is very friendly and does an amazing job. Recently took my son in to get his hair done. He loved it.
First time back since 2015 and I had a good experience. Sarah listened to what I wanted and also what I wanted her to be careful not to do concering my neck line. I left satisfied with my haircut and still satifed after I washed it at home for the first time. She was gentle when cutting my hair (unlike some who rake your scalp jerk your head). She could be a little more aggressive with the scalp massage, but I will speak up next time. She used tee tree shaping cream in my hair and I went back and bought some, love the smell. I will let her cut my hair next time.
Sports Clips is the best place Ive ever been for a haircut Ive been a customer of the Hazel Dell Branch since the grand opening and Ive never been treated better by any haircut stylist organization ever these ladies know what theyre doing and they been trained well Ive never had a bad haircut and I walk out of there feeling like I got a nice haircut not a $6 haircut LOL
I took my brother in to just simply get a trim, he has a competition he will be attending this weekend so we wanted to get a nice style for his hair. When I met the woman, I believe her name was Monica, I asked her not to do a bowl haircut. I noticed that around his face his bangs were VERY rounded. Why would you round the bangs?? I asked her to style his bangs more, she said Im not understanding what you mean by that. I said His bangs are too rounded it is resembling a bowl hair cut. She said Well, the head is round shaped. I said I understand that but his bangs need to have more style to them can you do something with them please?She chopped my brothers bangs up so weirdly they are uneven and it looks like she cut a huge hole into the side of his bangs!! He said lets just go Ill style it when I get home and I felt pretty defeated at that point so I swiped the card and we left well enough alone. However, my mother did not accept what this woman did to my hair so she called the manager and she asked us to come back in.The manager did not speak to us until my mom began to make a scene to catch a managers attention. I asked several times if there was a general manager on sight, who the owner was, what their contact information was, etc. The team manager Melissa insisted she was the GM and told us she was working with a client that we pulled her away from and as soon as she is done with this client she will deal with us. We waited patiently until my mother saw my brothers hair dresser.The hair dresser argued with us and I said Just an apology at the very least would be appreciated, considering you made it very clear to me after our conversation about his hair being rounded resembling a bowl cut that you were determined to do whatever you wanted with his hair. She smiled in my moms face at and stayed silent to which my mother continued to reason with her for some resolve, at that point my mother took out her phone to video tape the way the hair dresser was acting towards us. This caught the manager, Melissas attention finally and she came over and said you cannot take pictures in here. My mom said I wasnt taking pictures, I was video taping our conversation. The manager said I fold you I working with a client as soon as I am done I will be with you. You came in here freaking out over nothing! If you keep it up I will ask you to leave. Firstly, that is not how you address clients who are having some issues, secondly, if a client has an issue you need to rectify it promptly thats just common sense, and third dont ask us to come in to tell us we will be asked to leave if we cannot wait around patiently to talk to you when it is convenient for you! I was floored that she even said You came in here freaking out about nothing without even taking 1 second to deal with the problem at hand!! She didnt even look at my brothers hair!!!!She brought my mother and my brother to the back in a very dark hallway to assess his hair after a few minutes passed. I attempted to explain to her that I never asked for my brothers hair to look choppy, who wants their hair to be choppy?! NO ONE! I asked what can you do to rectify this? He doesnt want if cut up anymore. Who is the owner of this location? and I continued to reason with her to which she said to me You need to stop yelling. I said I have not ONCE yelled but I sure can start. My mother noticed that the manager was antagonizing us. She began yelling all the way out of the store after the self entitled general manager Melissa told us to leave. Not once did she even at least give us a sincere apology, she made it seem like our concerns were null, when they were not, and she gave us terrible customer service. You cant treat customers like this and think it is ok!
Is ok
Went in today with my daughter and my 21 month old grandson for a trim. Granted it was our fist time in, and did not realize that my grandson could not sit in my daughters lap as they gave him a haircut. I was told to leave the floor that only one person could watch. Not that big of a deal, but the stylist was very rude about it. We ended up leaving cause my grandson would not sit in the chair by himself. Who would blame him though after being treated so rudely. We ended up going over to the Barbers across the street and they were very accommodating and nice. We ended up giving a 50% tip to the stylist there.
Coolest place ever. Was visiting from California and stopped by Sports Clips in Hazel Dell... Staff was super patient and great at cutting mine and my sons hair!
Fantastic Service! Consistent professional hair cut every time. Online scheduling is a plus.
They did an awesome job with my sons haircut. The girls are super friendly and nice. I will be bringing my son back!! :)
My teenage boys love getting their hair cut here. Professionals that specialize in mens hair, makes a difference. A bit pricey, but you can usually find a coypon.
Clean, quick, and very skilled employees.
When I arrived to sports clips the 1st thing I asked was do you guys have experience with curly ethnic hair I was assured that all the barbers were and there was nothing to worry about......but I was dooped super unimpressed dont bring you mixed kids here
Always a great experience. Hollie makes my beard perfect and the hot towel MVP head massage is amazing.
Great friendly, very helpful environment! Jess is the best!
Didnt get what I was looking for and I went back four times at different seasons. seems like they want to free up the chair as quickly as possible
Monica is awesome. She cuts my hair exactly how I want it. She is the only person I will let cut my hair and, is the only reason why I go to sports clips.
Jess is the best!!!! Omg i didnt want to leave and i cant wait to go back. I really was into the chick who cut my hair because she did such a amazing job.
Melissa the manager is pretty much the best she just gives Great Haircuts, great customer, service,and easy and fun to talk too.
Love all the hair professionals at this location. Each has served me and others in our family very well.
If you just want a basic haircut, this place is not for you. I had a coupon for half off their MVP haircut. I did not want a shampoo, message, gels or any of that other foo foo stuff so I said charge me for a MVP but just give me a haircut. When it came time to pay, they would not let me use the coupon because I did not get the full MVP. What a joke - because I didnt need my hair washed or want a massage? It cost me $5.50 more for their basic haircut. These places make all their money from selling gels and extra services, not from cutting hair, and then they spend far too much on marketing and gimmicky useless junk which makes a basic haircut cost far too much. Give me a place that cuts hair and charges $7 for a $7 haircut, not $17 or $23 for extra crap I dont want. Now I just need to find that place in Vancouver.
Professional, clean, great service and friendly
You may pay a little bit more here but it is well worth it. I recommend Sport Chips, enjoy.
Went to get my sons haircut there for the first time. Had a coupon for a free first cut and they said his email was used there before. It was our first time there. They argued and wouldnt hear it. Very rude. Wont be going back.
You guys really need to address your online checking in nonsense you’re getting far far away from how you guys were when you first opened up here!The are some businesses that should Not take advantage of what the internet has to offer, and getting your hair cut is one of them! Use it so people can find you google you, But stop using it so people can check in!We are all so “disconnected” from each other getting your hair cut is one of the last frontiers we have that keeps us all connectedTouch is such a huge part of our senses that we tend to forget about it. Plus it’s big hassle and how it works! There were 3 stylists on duty when I went in today, the soonest I could get in was 54 mins and that’s if no one check in online even After me. I would get bumped when that person came in even though I had been sitting there waiting my turn. How go I know this cuz it’s happen. I was waiting for 20 mins the chair opened up I stood up wait for the stylist to close out with their customer sweep up the loose hair from the floor, in walked I guy and because he had requested her she took him Andi had to wait for someone else....Well this story goes on for a bit and I’m not going g to waste any more time, the only reason why I am is because the first review I wrote was kinda nasty and now that I’ve calmed down a bit I had to erase it and rewrite this but short story long I went over to Barbers where I received an excellent haircut so who knows how many you’ve lost already with your system because you’re about to lose another and before you count your money it’s about up take another hit! For The Less...!
I’ve been to several other places to get haircuts and always end up finding something wrong with it after I leave. This is the first place I’ve been to that I felt good about my haircut afterward. I’d highly recommend.
Every time I’ve been there the experiences has been excellent Regardless of the stylist!
This place is great to get a haircut and all the barbers are good. Never a long wait.
Pretty busy place but the wait was only about 5 minutes. Got the MVP which includes two hot towels and a shampoo. This is my favorite spot for a haircut in Vancouver.
Always good. Nice staff.
Amazing haircut for the money. I got upgraded to the MVP. Shampoo felt amazing.
Bree was fast and courteous. Chairs for barbering felt flimsy and cheap.
Friendly staff, and my son leaves happy.
Great cut and beard trim about time to go back again