My keys got stuck in my ignition and car completely died. It was a pretty chaotic experience on my end. Turns out it was my alternator. Gaynors was so helpful. They were accommodating, helpful, informative, professional, kind, and made the experience so much better. Most importantly, my car is fixed and running better than it ever has. Im super grateful my car ended up there. I highly recommend them. I have had to take vehicles in quite often for repairs (ha, yay beaters), but I have never had a better experience.

Service technician was extremely friendly courteous and helpful in explaining everything about the process and issues they addressed. Thank you very much!

Great Customer Service!!! Had a broken down car with no where to station it since I recently made a big move from another state. Gaynor’s allowed me to leave my car there for a couple weeks until I got all my ducks in a row. Thank you so much!

Everyone I dealt with was upfront, honest and very professional. I received updates including detailed pictures and comments about everything they found an issue with. I was impressed with the transparency of the business and wont hesitate to bring a vehicle in or recommend a friend to this shop!

Staff was very friendly and professional.Fast at getting the job done. Very good experience in all, thank you.

Brought my 94 ford wheelchair van in for a transmission problem. I was the 3rd owner of a auto electric business in Vancouver. We closed in 2006. I know shops. This shop is without question very honest. They always kept me informed. And went way beyond the call. You wont regret taking your vehicle here. Their the best. Thank you all for everything. Enjoy the snacks.

Professional and friendly. No high pressure for add on items. Nice job in a timely manner.

Clean professional shop. My car repair was delayed, but Gaynors paid for a rental car for a few days. Gaynors was honest and made the required repairs at the estimated price.

Very professional. Called me with check-ups when they had something to share. Very forthcoming on the work my car needed. Pricing of the work was decent though. I balked at AC compressor replacement price which consequently made me decide not to do that. I will look for cheaper alternatives.

Best service ever! They truly went over, above and beyond all my expectations. Customer service was on point as they didn’t fail to communicate with me throughout the long process of getting my vehicle back in shape. They ran into many issues along the way but accommodated me and my family and I am so thankful. Hopefully I won’t need them soon but if I do need more work done I will definitely return and refer to all my friends and family. Thank you guys!

They were able to fit me in even without an appointment. Have previously had major work done at this location and they did an excellent job.

I think i found my new shop. They got me in and fixed my transmission issue and kept open communication through the whole process. Well priced and super friendly. Even gave my wifevand i rides to and from the shop. Thank you Gaynors!!

Ryan was very helpful in resolving a transmission overheating issue that I had been to two different dealers about. Ryan recommended complete cleaning of the cooling fins on the transmission cooler, and installed a larger transmission oil pan with a temperature gauge so I am now able to monitor the temp as I drive. My vehicle is a 2007 Dodge Ram 3500 with Cummins diesel. I use it with a 3000# truck camper, which is a maximum load.I have been using it this week and the transmission oil stays in the 140-180 degree range, depending on the grade. This is a great operating temperature range for transmission longevity.

I had a great experience at Gaynors. Ryan and Tim at the front were phenomenal at ensuring I was taken care of. They both were easy to talk to and really helpful. Steve, the transmission guru, immediately made me feel at ease with his extensive experience. It was clear he knew what he was doing. He made it clear that the job would be done correctly and efficiently the first time. Theyre not the cheapest spot in town, but you get what you pay for. They provide high quality work in an efficient time frame. So if you want it done correctly the first time, with great communication, and phenomenal customer service go to Gaynors. Shout out to Ryan, the tech, who came in early to finish my car! Thanks guys!

Gaynors did a great job for us. They made it so easy to drop off at our convenience. They got us a quote very fast and did the work as soon as we said okay. We will be using them again.

We brought our 2007 Honda Civic Hybrid in for a general tune up. They sent a comprehensive assessment and were really great to communicate with. Will use them again for sure!

I have used dozens of shops over the years the team at gaynors in orchards. Is by far the best I have experienced From Ryan up front to the techs in the back no have no problem sending my family and friends to the them for there needs

The team at Gaynors really went above and beyond to make sure my truck is both safe and well aligned. I think Ive found a real partner in car care, not just a service provider.Update: I had a follow up question/concern and the team at Gaynors went above and beyond again, making some adjustments, checking everything out, and realigning the car all at no cost. Add piece of mind and stand behind their work to the long list of things that make me happy to choose Gaynors.

Ryan at the fourth plain shop is awesome! Got me in quickly and took care of the airbag issue on my Tundra.

Ryan and they guys over here were very professional and welcoming. Even thou we were servicing a 35 yr old little truck, they treated us great and the service was flawless. We will be back!

My son was having some transmission issues and they made the time to get his Subaru checked out in a few days of my call for help to them!Tabby was so understanding and helpful on the phone! She put my mind at ease. Then Jason called with good news and explained all they had done in a very professional and understandable fashion.So great to find a shop close by to my son to help with me being so far away!! Thank you so very much!!Merry Christmas to you all!) God Bless Always!

The office staff at the Orchards location were very friendly and helpful. I dropped the car off the night before and the work was done by mid-day. I dont have the ability to evaluate the quality of the work done, but Ive had no problems at all with any of the work Gaynors has done on my vehicles.

Timely ac service. Diagnosed and fixed within 4 hours. Impressed.

This location has now fixed 2 of my cars. They are professional, friendly, and great to work with. They answer all my questions. The warranty they offer is better than anyone else that Im aware of. I highly recommend this location.

Super communicative, accommodating, and professional. Love that a detailed list with pictures is emailed/ texted which includes pic of technician. Not pushy or shady...I trust and respect these guys!

I just went in an hour ago and Tim was so helpful and professional, he had to fix me in even with the tight schedule they had since they were fully booked.Thank you so much Tim.keep doing what you do best and I promise I will come back soon

Great experience. Got my car in and out quickly. Fabulous customer service.

They are closed on weekends so keep that in mind. That being said they were super helpful and will break every bit of information down that you need into bite sized pieces.They gave a full inspection of my vehicle with a lot of pictures so I understood exactly what was going wrong. They even worked with me on pricing and gave multiple estimates depending on exactly how much of my vehicle I wanted fixed.The cherry on top is that they had great customer service! They went out of their way to help me when I was in a bind and were always friendly! Also a plus that I dont feel like my car is going to explode on me now.

We dropped off our 1996 Ford 250 for a fuel line issue, ac not working and driver seat replacement. They replaced an ac leaking gasket and recommended steps for the fuel line issue and are searching for seat replacement. The truck was also vacuumed before we picked it up. We will return for future service.

Had the oil changed, air filter installation and added air to tires. Excellent service and very reasonable. Very professional, honest and easy to work to work with. Would highly recommend.

Really like the transparency they provide with the inspection and diagnosis. They sent me a link displaying everything that checked out good, some things of concerns, some things that should be addressed, etc it included real pictures of my truck and the parts they were concerned about. There was no push to do anything, but rather just a thorough explanation. They did confirm the issues for me that I took it in for and fixed those. Truck has been driving great since.

Very professional. I like their vehicle inspection process. Plan to use them again.

The team at Gaynor’s was very respectful and thorough. I appreciate that they let me know what needs to be done now and what can wait, and they didn’t pressure me to do anything on the spot. Thanks for making me feel confident in my new vehicle purchase!

The NE Fourth Plain team was really terrific to deal with (especially Tim). We brought our truck in because our air conditioning quit working. They not only fixed our air conditioning but went thru the entire truck & gave us a read out on what was working perfectly & what needed to be replaced and/or fixed. They also told us in what time frame these things needed to be done. Its really terrific how they got ahold of me before they fixed anything on our truck and before they charged us one cent. It shows how much they respect their customers and thats incredibly refreshing because Ive seen too many businesses that charge you and then let you know what they did and why. GAYNORS isincredibly respectful and theyre absolutely honest about the things that need to be done but the refreshing thing is, they give you the option to say what goes and thats why theyll 100% be getting our business again and why Ill tell my family, friends and anybody who reads this review how FABULOUS they are and how theyre worth every cent!!! Tysvm for all your hard work! We really appreciate you guys!!! :)

Overall, I was amazed at how fast and efficient they were to fix my car, not to mention they saved us over a $100 with coupons! Every interaction was pleasant and all the employees were super helpful and courteous. Thanks guys!

These guys gave it to us straight. No wonder they come highly recommended by our friends and family. Prices are as expected. Staff was incredibly kind and helpful. Very knowledgeable as well.

My sons car was having an issue and the folks here were able to diagnose the issue quickly as well as show me alerts about known issues on the car regarding my issue. During their check, they also gave the car a complete check of the car which gave me great piece of mind for my teenage driver. While I hope to not need their services, I will use them again if I have need without hesitation!

From start to finish my experience with Gaynors transmission was great. The 700r4 transmission in my old 94 GMC pickup was slipping between gears, but the transmission shop near my house that Id used last time in 2009 had closed. A friend recommended Gaynors to me so I gave them a call. Ryan was 100% professional every step of the way, both when I called and later when I brought my truck in for work. After dropping it off at Gaynors they had me all fixed up with the problem resolved in only two days. Now the transmission in my truck is working great. Couldnt be happier!Its not easy to find a mechanic these days thats competent, priced fair, and values customer service. These guys check all those boxes. I would definitely recommend Gaynors transmission and plan to return the next time I need that sort of work done. Thanks!

They were so fast. I had a car that hadn’t ran in over five years, and they could have easily charged me an arm and a leg and I would have gone along. Instead they told me it was a an easy fix, and had it back to me in two days, for under $600. I wouldn’t think twice about using them again. They also came highly recommend from another body shop that I have used before and I can see why.

Very nice guys... I had to sit in the lobby with my kiddos so we read our school book out loud. The kids loved the complimentary juice provided.

Gaynor’s is fantastic. I’ve had my Ridgeline serviced at 3 different Gaynor’s locations, and every time, they have exceeded my expectations! The good people at the Orchards location were able to diagnose a strange grinding noise and get it fixed for me in a timely manner, shutting me to and from work multiple times. The cost of the repair was higher than what I was originally told, but they honored their original quote, which I obviously appreciated very much. I highly recommend Gaynor’s to anyone looking for a local business that truly values their customers and is willing to go above and beyond to ensure they do the job right. Can’t say enough good things; they have earned my business for life as far as I’m concerned!

I recently moved to Vancouver and needed some repairs to my SUV. I called several local shops before selecting Gaynors. Tim, their customer service rep, was personable professional, and trustworthy. The office, building, and property is well kept and clean. It was obvious to see that the staff took pride in their work place. I will be returning to Gaynors for all of my repairs and maintenance.

An honest man is hard to find.An honest automotive shop even harder!but you can find both of those at Gaynors on 4th plain in Vancouver.Vince

Needed diagnostics for some mystery problems causing my vehicle to not start. Had it two weeks and its didn’t act up for them. It’s still a mystery, but there was no charge!

Ryan and the crew were great to work with. They fixed the issue we will use them again in the future.

Your employees that I dealt with “Ryan” and another gentleman were amazingly friendly, attentive to what I explained. I’m very satisfied

They were professional, kept me informed and provided a way of transportation while they had my car. Very nice people and took care of my needs.

We have always had excellent service at Gaynors! Clean shop, great to work with. They always explain what they are going to do, and what the options are.

They are very knowledgeable. They dont try to sell me a service or product that I dont need.

Gaynors offered great service and kept me informed of the needed repairs so there was no surprises when we picked up the truck,

Thank you so much. Other shops could not find the problem with our SHO but you found it, corrected it and explained what the issue was. We will always come to you for our maintenance issues.

Honest and no up-selling!My wife and I were looking for a new mechanic shop for the past 3 years. We were still driving to Sandy, Or to use our old mechanic.We were happy with our experience with the Transmission team. They looked over my vehicle and ran a couple drive tests. During this time they determined there was nothing to be repaired. I picked up the vehicle expecting to pay the diagnostic test fee. To my surprise they said nothing was owed. I drive away and noticed that the drive test mechanic also put gas in my truck! (Gas light had just came on when I dropped it off). My conversation with Steve was helpful and informative!Thank you for the great service. We will be back.

They were really quick at getting my car fixed up and the price I ended up paying was over $100 less than their estimate. I highly recommend Gaynor’s and I will be taking my car there for any other maintenance it needs.

I didnt give them a good rating due to the following:I had an appt and dropped my car off at 8:30am to have the AC looked at (told them its been recharged twice and still doesnt blow cold after a day) and I believed it must have a leak. They said they would look at it and call me within a couple hours with an estimate before making repairs.At 1:45pm, I still hadnt received a call. I called Gaynors and was told my car was currently being inspected and they would let me know when they had an estimate.At about 3:00pm, Gaynors called me and told me my car had a leak in the condensor and would cost $950.00+ to repair. They could order the part and if I left my car there they could fix it first thing Tuesday morning.If I opted not to repair, it would be around $128 for the services performed to locate the leak.I was expecting it to cost something to diagnose but was surprised they didnt mention that until after the fact.I decided I could not afford the $950+ and ended up paying the diagnostic fee and picked up my car.I would recommend they spend more time explaining the process and potential costs before someone leaves their car there all day.I will say the guy had good customer service by phone. He was polite but not very informative.It would have been helpful to get a break down to explain why a condensor replacement costs almost $1,000 when the part is about $60. If I knew the breakdown about how much the labor costs and how many hours, that would have helped.

The Gaynors team went above and beyond to make sure our A/C got fixed before we had to leave for vacation!

I have a 51 year-old car. As such, parts are not readily or easily available. Ryan and the crew at the Orchards location did a great job in identifying and then tracking down the parts necessary to get my baby running properly, including fixing several things that had been jury-rigged or just plain done wrong by previous owners of the vehicle. I highly recommend this business.

It is easy to obtain an appointmentThe mechanics are certified and experienced. They do a though inspection and reset the electronics.

Two separate times they worked on my 57 T-Bird. It was a lot of varied work that involved electrical and some mechanical. They did a great job and Id recommend them to anyone.

I dont understand this business.I needed an oil change and a coolant exchange, as per mfg guidelines.They wanted $250 to exchange coolant. Thats twice the price of competitors.They also said I needed to replace my automatic transmission fluid and serpentine belt. An independent mechanic looked at it and said neither were necessary.So weve got a way-over-priced business that tries to drum up unnecessary work to pad their profits.So, again, why is this business a thing?

They are always courteous and professional and complete the work with excellence.

I have been a loyal customer with Gaynor’s for years and they never disappoint! Great service and my truck was done an hour earlier than expected which was great!

Brought in my truck came back a beast!!! Now Im taking my 2 project Cars because to them

This place IMPRESSED me!!!! I had a headlight and a taillight out on my Venza. They got me in quickly, handled the headlight in a minute - I had brought my own bulb (two previous places stated that I needed to take it to a Toyota dealership because it’s very technical). He hands me my keys and no charge. Schedule the taillight for the next day. This is the technical one. They spent hours on it and charged me $90 for the bulb and service. I complained that he didn’t charge enough! He said, “Hey, I promised you under $100!” Integrity, quality work, friendly, efficient, and to boot, they had a driver take me home and pick me up while they fixed my car! Mediocrity is rampant in this country, it’s almost expected - not at Gaynor’s in Orchards! They go above and beyond while maintaining professionalism. Thank you, Gaynor’s, for such remarkable service!Diana M.

DO NOT GO HERE EVER, MAJOR RIP OFF

I received a complimentary oil service from Gaynors Automotive. My vehicle takes a synthetic blend which can get expensive. I dropped my car off for a 9 a.m. appointment and didnt have a way to get to pick it up as I was working for the day. Ryan made arrangements for them to drop my vehicle off to me which was very helpful! He took the time to explain the complementary work that was done, and what would needed to be done in the future for my next visit. Very happy with my service and I will definitely use them in the future! Great job Gaynors!

Great group of workers!

Very reasonable and great people.

I was very happy with the service I received.

They are great. Highly recommend.

I would gladly recommend their shop. They took care of me when my Ford broke down. I appreciate the service they provide.

Great customer service and great mechanical help I will be back if my car has any issues thank you

Very polite. Was kept updated as to the progress of the job. Done on time and for estimated cost. Transmission repair works great, would use Gaynors again

Ryan and everybody were top notch and they really took care of us and saved us money if we were to go to somewhere else Thanks guys for your great work car runs great

Very professional, diagnosed the problem and fixed it fast. For a reasonable price. Will recommend this shop to friends

Ive never had a bad experience here. In fact, quite the opposite. Reasonable prices and exceptional, quality service.

These guys were great I normally dont take my stuff to a mechanic but I was stuck . These guys earned my trust and they definitely will get my business. Thank you guys Andre Elswick.

I made an appointment for alignment and they couldn’t do it because I lifted my truck. They were very polite and professional however I just wish they would have told me over the phone they can’t do newer lifted vehicles. There’s an hour of my time wasted. Can’t speak to work quality, but again very polite and professional to deal with.

Pleasant to deal with. Returned 9 months later after transmission rebuild, with continuous shifting at 40 mph. The shop dealt with us professionally and returned it 2 days later fixed, We will drive over next few days to see if our truck has been fixed.

Ryan was great, had my car inspected and fixed with a new battery in speedy time. Very professional and truthful with problem and the estimate. Shop was exceptionally clean. Will use Gaynors automotive for all my vehicles.

This place is awesome! Gaynors will let you know if something is going out in your car or truck I am a loyal customer

They checked my car out and said that it looked like it was in great working order. They checked the spark plugs and distributor cap and wires. The fluids. I am very happy. The cost was minimal and I don’t feel cheated. I am satisfied that I took my car there.

Ryan and crew were great to work with they took care of all of my concerns on my project car to help me get it on the road and be safe to drive.

Awesome service and very professional shop and technicians!

Great business very timely and respectful, will definitely come back and recommend others.

Great place to have your vehicle worked on. We were heading out for a hunting trip when we broke down. They got us right in and fixed the problem. They gave us the price up front and there were no suprises. Great place!Again heading hunting and we had a leak in the transmission cooler. They worked extra hard to get the parts needed for repair. Terrific customer service. I will never go anywhere else. And recommend them to anyone I talk to.

Ryan walked me through the entire process and discounted unexpected labor to keep my price at the quoted cost. Will definitely be coming back

First time customer. Nissan dealer said my daughters car was fine, then warranty expired, & it got worse, so we took it to Gaynors. They quickly determined problem and repair it. Taking in our truck now that we found an honest mechanic

Mark was helpful and informative. He was very responsive in setting up the appointment as we discussed options between what was required at this point and what might be necessary in the future. Communication was great while the work was being done and we are very pleased with the whole experience. We will be back!

Mark and Kyle at the front counter are some of the easiest people to communicate with in the automotive repair industry. They are understanding and trustworthy. If I have any other issues in the future, I will definitely know where to go.

Great price. I was recommended to this location from Precesion Tune Autocare. I went in to get my thermostat/ cooling system checked out, they found a small leak. Even though I didn’t go through with getting my radiator replaced with them they still fixed my underguard that was hanging below my car. Very friendly and communicative. Will be back for anything else! Thanks guys.

Good service and thorough check of car. Love their web auto report.

Excellent service as always with the crew at Gaynors ar Cascade Park and Orchards. Ive taken 3 different cars there over the years both domestic and foreign and always felt like I received honest advice, great service and fair pricing. Weve utilized other dealerships in the area due to dealer warranties and have always found that our experience at Gaynors is 2nd to none.

Mark and the rest of the crew at Gaynors went above and beyond helping me when my engine decided to die. They helped keep the costs down and honestly seemed to care about me being happy over “making a sale”. I will definitely bring my new car back to be serviced here.

Such nice people. I know very little about cars and I want mine to last!!’ They are very helpful.

I am very pleased with the service I received. My car is running great and it was done in a timely manner. Thank you and your team.

5 star customer service. Mark was great to work with. From the initial quote to following up with me after all the work was done, he went above and beyond to ensure I had a great experience.

Their service was great and got right on my job earlier than they said and they got it done the same day a day earlier then promised.

I have had great communication and excellent service for my 99 Jeep Grand Cherokee. The transmission rebuild and valve cover gasket replacement procedures went quickly and smoothly and the cost stayed within the amount I was quoted.

I had a very difficult to diagnose problem with my Grand Cherokee 4WD system. I took it to two different Gaynors locations and after 6 visits of trying to figure it out, they solved it. I’m very happy with the quality and attitudes of the staff and with the facilities. My first and definitely not my last business with Gaynors. Very good culture at this company.

Getting auto repairs is always painful. But Gaynors’s made it as painless as it could get. They are honest and dependable. They don’t try to give you a line or manipulate you and their customer service is awesome. Special shoutout to Mark and Kyle for helping me through the whole process. You guys are great. This is the only shop I really trust