They were unable to repair my vehicle due to an inability to source the parts, but were professional and accommodating while I made arrangements with another shop. They did not charge me for the inspection.Tabitha at the service center was especially sympathetic during this emotional time (had a slight breakdown while I cried) and went out of her way to help me while I searched for another mechanic and made arrangements for a tow since I had exhausted my AAA benefits. I truly wish they could have fixed the problem. I highly recommend this service center for their above and beyond approach to customer support.I am a 76 year old senior with a 33 year old car that I intend to drive as long as I am able.
I went there last week for a new tire. The lady gave me a new tire and requested I get a wheel alignment. I agreed and I took my car before a couple weeks before and had a good experience. This time when I get my car it’s worst then when I took it. They only told me to get a alignment and 1 new tire but when I look in the report it says my strunt on driver side needs to be replaced. My cars alignment is off, my wheel is now crooked. Unsatisfied I take it somewhere for a diagnostic and they say my strings are fine but that it looks like I’ve been hit by a car. (Which I have not)
Very good service every time ill go service our Car to the Nissan Service
I called to have a recall repair done on my Infiniti. They couldnt do it. They referred me to Infiniti of Marin an hour away not Infiniti of Concord 5 minutes away.
Took care of me and my car. Excellent customer care services. Was impressed. Friendly staff, clean well maintained environment. 👍👍👍👍
Purchased my car there. Service staff are really nice and helpful
Amazing service, awesome employees took great care of me and my vehicle
Better service and get the job done on time.
Great customer service friendly staff
Great
Friendly, explain service thoroughly, helpful
Awesome Job
Exelente services
Well, for their confidence they give you. And to make one as a person who does not understand any English look for a way to explain and one to give their opinion is a very efficient organization