Installer, cool guy. Co.panys fFKN RIPOFF. ONCE SIMEONE SAID, KTS ALL ABOUT $$$.BUT SOMEONE IS HUSTLI G, AND SBING FROM STRINGS AND SCRATCHES.

The company in itself is OK when I try to call the 800 number for information or to change an Appointment it’s really hard for me to get through with someone I have to call early in the morning to get someone other than the operator however the technician that I see for calibration every month is very very knowledgeable and helpful. He gets me out of there in about 15minutes. Thank you Scott for your wonderful costumer service.

Theres a lady that works the after hours phone line thats just plain rude and useless. Her name is Holy and as soon as she picks up the phone she starts off by saying your calling after hours. You will have to call back during regular hours. And my car broke down because of the the device that was installed. she said well take uber home. I said...and leave my car in the middle of the intersection. She is completely useless and will not attempted to help you. What she will do is be rude and tell you to call back. Scott the tech in Vallejo is pretty cool verry knowledgeable about cars and issues that happen with the device.On top of that. After I complained about being on the program 6 months longer than I should have been I offered to pay them the 70 dollars for a tech to come out to my car so they can have theyre device back. They said they would not send a tech to my location. saying they dont offer that service anymore. (They lied. Because I asked the tech and he said they never stopped that service.) That I would have to get my car towed to theyre shop to remove the device. I had it removed professionally and they would not accept the device then send me a 1500 dollar bill. Straight ridiculous. Lets see how they feel about when kron 4 investigates.

Very helpful, they get you in and out, and willing to go beyond to assist with any issues positive or negative they do our clients first

The guy that works there is helpful and friendly