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Petes Foreign Otto Shop
401 E Ann St, Valdosta, GA 31601, United States
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Petes Foreign Otto Shop

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Tr
Review №1

Very pleased with the professionalism of taking care of my Fiat. They kept me updated with the cost and repair of my car. Highly recommend Petes Otto to anyone with an European vehicle.

Va
Review №2

Fast, friendly, and honest with their customers. I had an appointment, and they took me within 30 minutes of the scheduled time and was done in a few hours. I will be using them for all of my BMW repairs. Highly recommended!

So
Review №3

We were so pleased with the professionalism of the staff. We spoke with Tiger and his technicians about the issue that was occurring with our Porsche.They did a thorough diagnosis and contacted us and discussed it’s diagnosis to let us know what route we would be taking in correcting the issue with our air conditioner. We would highly recommend these guys to anyone needing their service. We will definitely be using them in the future for any needs that we have with our vehicles. Their customer service was above and beyond. Thank you guys for such a positive experience.

Ro
Review №4

My Porsche Cayenne was struggling for power and the check engine light went on, while on 75 traveling from Florida to Chicago.We found Petes Foreign Otto Shop on google, called, and they were able to take a look at the car immediately.We drove to the shop, our technician Andy spent some time diagnosing the problem, and then talked me through the details. Andy graciously stuck around with my family after closing while I searched for a rental car.My car is now running perfectly, and I am quite satisfied with the work. Your shop turned what could have been a disastrous and expensive trip into a relatively minor inconvenience.Thank you very much!

Ea
Review №5

Took my C250 Mercedez Benz to Petes Foreign Otto for service and maintenance because it wasnt good at all. They took it in and as they promised they had it ready to go in a timely manner at a reasonable cost. Ive moved back to Florida since my visited there however if was still there I would take it to them again for any repair or service need. Thanks Pete for a great job at a reasonable.

Je
Review №6

Tiger and his crew took excellent care of my BMW. I thought the break pads needed to be changed, but after they investigated, they let me know that the brake pads were in good shape. My car was ready at the estimated time. I am thankful to have a trustworthy car repair shop.

Mi
Review №7

Went to a shop 10 miles away that told us to travel to Florida for service on my Mercedes Benz sprinter then found Petes on line. Friendly fair priced service and got us on our way. 2nd or 3rd generation owned. Highly recommended!

DO
Review №8

Car broke down after Lake City in Florida. Found this shop and they fixed the air condenser and its running like a champ again. Being from out of town they were a godsend!! The customer service is great, very hospitable folks in this shop!!

Ca
Review №9

These guys took very good and straightforward care of my 2 Minis for over 4 years. Always a positive experience. Absolutely recommend!

Ch
Review №10

Experience was just superb, and Ive been to a few BMW so called shops, not even close to Petes Foreign! Highly recommended. Had full bmw oil change using German BMW oil to Boot! Tire rotate and belt Etc... inspection

Jo
Review №11

I have been looking for a good Jaguar mechanic in my area, they were very professional and I was very satisfied with the service and turn around time of my car. They gave me an honest assessment of other concerns I was having as well, looks like I found my guys, I will definitely use them again!

Ch
Review №12

They always take care of our care like we were family. They are the best and know what they are doing. Dan is always very helpful!

ro
Review №13

Tiger, Ken, & the crew are very friendly and provide excellent service. Ive been a customer for years. It saves me a trip to the nearest Mercedes & Range Rover dealerships.

Mi
Review №14

I bought a new-to-me 2004 BMW 325i, car quit running while passing through the area on my way home over the weekend. Being out-of-state, Petes gave me high priority on getting it fixed, diagnosed on Monday (plugged fuel filter, leaking coolant tank), fixed and back on the road Tuesday. Great service!

Ke
Review №15

They checked out my car for me and found out what was wrong with it. Fair price.

Lo
Review №16

My mom broke her key fob and I called everyone I thought would help but Pete’s Shop was the only place that was able to take care of here, Thanks.

Ta
Review №17

So glad we found them! They were able to get my car in and replace the battery very quickly! Thank yall!

Tr
Review №18

They are very respectful, friendly an fast here! I got an oil change an was done in like 15 minutes. The whole crew worked together like a well oiled machine! Ill go back for every oil change an recommend it to everyone I know.

Ja
Review №19

I don’t post reviews but I’m making an exception. I was on my way home to Atlanta from south Florida with my new (to me) 2000 BMW 540i. The car ejected a spark plug on I-75. Convinced the engine was destroyed, I called Pete’s first thing in the morning. Upon finding out that I was traveling, they immediately diagnosed the problem and put a great mechanic on it. Two hours later the car was rolling up I-75. Not only did they get me going at a very reasonable price but my technician took the time to sit down and review the repair, go over other issues he noticed, and give advice on maintenance items to take care of when I got home. I can’t say enough great things about Pete’s. It’s almost worth the 3 1/2 hour drive to have my car serviced there.

Bo
Review №20

I drop off my 2009 mini cooper to have a diagnosis test, I was told it would be $150.00. Had the car for two weeks because they couldnt get too it, After a number of calls to them about the car. When I went to pick up the car and would not except their 3250.00 for burnt pistol, they charge me $250.00!!! RIP off

Sh
Review №21

Great customer service

Je
Review №22

BestService and best friendly people

Ch
Review №23

I had a steering assembly go out while travel in between states on the interstate, do you guys got me in and out in 24 hrs.Highly recommend this shopThey gave me a very fair price as well!

MJ
Review №24

To all Mercedes owners, and other European cars, a fantastic place for your next service is finally here and its local. Pay a fraction of the dealer services and yet get the best work for your car. Those guys know what it takes to get the job done well. I’m so pleased with the work they did to my car. It drives like a new car and it has been driving well for more than 2 years. Thanks guys for an excellent experience. God bless.

Co
Review №25

As someone who has had a ton of experience with Petes Otto over time with numerous different repairs ranging from all new braking system replacement, entire AC unit replacement, clutch & flywheel replacement, to smaller things like new headlight bulbs, ignition coils, oil changes, and many other things, I can say that Petes Otto has some of the best customer service out there. Always working as hard as possible to fix your car quickly and with amazing work quality. The mechanics at Petes are the only people in town that I have trusted and will continue to trust when it comes to repairs or maintenance with my car.

Am
Review №26

I drive an older Volvo, both my headlights were not working. I took my vehicle to a couple places who either couldn’t seem to figure out the problem, or quoted me 700$ plus to fix them. I took my car to these guys, they had my headlights fixed in just one day for a third of the cost of other places. Very friendly, and awesome staff. I will not go anywhere else for my car needs from now on.

An
Review №27

Pre car purchase inspection - was very happy with the team here. They really know their stuff. Not only did they knock this out same day I requested it but they took the time to walk me through everything on the inspection. I would take my car here anytime.

Da
Review №28

I do not recommend this place at all! They are super expensive and have no empathy at all with clients. My husband first took his bmw and we had no issues at all, however we did not get the same experience with my bmw. I have a 2007 325 ci which has never given me issues since I got it 5 years ago. My husband decided to take it to fix a small coolant leak before he left for training. Let’s just say I had to take the car 3 times back to their shop because the car was in worse condition! It started heating up and the a/c worked on and off. My car never got heated up not even when it had the small coolant leak. My car had to be towed and the clerk told us they would cover it. Guess what, they didn’t. They kept saying how the car was old and things will keep breaking. I’m sorry but my car may be old but never had issues until they worked on it. They kept finding new things and kept charging us for diagnosis😡. We are not happy with them at all. I tried to speak to their manager Tiger and he was so rude on the phone. We had to take my car to another mechanic in town and they had to redo their work. At this point after we spent so much money we still don’t understand what they did to my car. If you have a foreign car go somewhere else, this is not the only place that knows how to work them.

Ja
Review №29

Very good customer service.

An
Review №30

I work here and I love it. We are the best choice for your foreign car repairs. We do our best to make sure your vehicle is taken care of without the dealership prices.

ik
Review №31

Before even getting to the place you can tell they’re here for you and not your money. Just talking on the phone I felt welcomed and they answered all the questions I had. Highly recommend

LI
Review №32

Charge me 200 each time I needed a reset on computer....ended up breaking us.

Ta
Review №33

Taking my Mini Cooper here, while the repairs always cost quite a lot of money, at least I know they are fixing it right the first time!!! Theyve got my business!!! Customer service always excellent!! Thank you guys.

Ch
Review №34

Ive been going to Petes since 2009. They ALWAYS get my air-cooled Porsche fixed right the first time and try to get me out the door as fast and as affordable as possible. You cant ask for a more friendly or trustworthy shop. Thats why I drive from Thomasville (one-hour away) to give this team my business!

Gl
Review №35

A great team of top notch friendly mechanics! They do a great job on our KIA an son-in-law Honda. Been going to them for over 6 years

Ja
Review №36

Told them that the problem with my LR3 happened when my lights came on at night but after a few days they said they couldnt get the problem to occur for them. The day I took my LR3 from the shop the problem happened again around the same time in the evening when the automatic lights came on. Problem doesnt happen if I have my head lights turned off

Ga
Review №37

Awesome customer services..Awesome mechanics..Awesome business! I appreciate all you guys done for me and kept the cost extremely competitive. Thank you for your professionalism!

Am
Review №38

This place has the nicest owner. My 2 girls (age 18) car broke down 4 hours away from me and we had it towed to Petes. He fixed the car and let the girls stay there while the car was worked on. I was so worried about them but I could do nothing because I was in a hospital in Tampa. I felt very comforted when I talked with them and knew they were in good hands. This is great service place and the workers are phenomenal !!Thank you SO MUCH for helping out my daughters.

El
Review №39

Good service, quality work and they are so proud of this fact it shows up in the price...

Do
Review №40

Not sure only picked a friend up, after he left his vehicle there for service work. He was not happy about the work.

La
Review №41

A bunch of Rippoffs!!!! To change the struts on the rear of my Mercedes. IN which the cost from dealer was 300.00 but they wanted. 600.00 stating that they had to remove the rear seats. A definitive. Lie!!! When. All you have to do is flip the panels behind the headrests. And undo 3 screws per side..SMH!!!

Ja
Review №42

They are just the best. Hands down. They have treated me fairly and with respect every time I have worked with them. Car repairs arent fun and they take the sting out of it a bit. I really appreciate that.

St
Review №43

I rated it 5 stars but only one showed up. Top notch in every respect

Pa
Review №44

This is and always has been the best foreign and exotic automotive repair shop in South Georgia. If you need to go to an authorized dealer for your brand, the folks at this shop will tell you up front.

Pe
Review №45

Great service and friendly staff

La
Review №46

Thoroughness and patience to work out problems

Le
Review №47

Simply the best place for friendly and expert service.There is no need to consider going anywhere else. My Mercedes runs great and my SAAB is even faster. THANKS Petes Otto.

El
Review №48

I have an Audi TT and my convertible roof wasnt working. I took my car to Petes Otto Shop and they fixed the problem. The staff is very knowledgeable and helpful. They took such great care of my car and it is the only place to go in town if you have a foreign car and want it fixed right. Thanks again guys

Ri
Review №49

Mr Mobley I do not know who you are. It is hard to sit by and not respond to being called a Bunch of Rippoffs and Liar. Your accusations and words are very strong. These are not descriptions heard often or appreciated by me or my employees at Petes Otto. I hope that you will accept my offer to call me to discuss what went wrong. We at Petes Otto do except the good and bad reviews and appreciate people taking the time to post a review, just not sure where this came from. Tiger Berard Owner Petes Otto

De
Review №50

Not only knowledgeable and efficient but considerate and kind! Willing to go the EXTRA MILE in Customer Service that is missing in many businesses today!!!

Li
Review №51

Petes Otto in Valdosta, GA., is the BEST car repair facility on earth!! I am a 70 year old woman who was stranded in Valdosta, en route from Sarasota, FL, trying to get home to London, Ontario. I mistakenly put unleaded regular gas into my Mercedes ML350 Bluetec 4 wheel drive on the Saturday night before MOTHERS DAY Sunday.Mercedes Road Side Assistance wanted to TOW the car to the nearest dealership (TALLAHASSEE?!?!) I wonder what that might have cost me, in dollars and in time. . . .Sears Auto would not do the work.Firestone would not do the work, but recommended Petes Otto.Petes Otto put me into their busy morning schedule, made the necessary repairs, and had me back on the road by 10:30AM Monday.Petes Otto charge me less than $200.THANK YOU PETES OTTO.

#K
Review №52

Fair and knowledgable people.

Br
Review №53

I took my car to Petes Auto to get the radiator fixed, they said it would take them a week, 2 weeks later I go to Petes to get my car & they havent even started on my car yet, the next day they called & said my car was ready so I went & got it. Got in my car & my radio wouldnt work & my window wouldnt let down. I will never let them work on my vehicle again. High cost & rude staff.

Er
Review №54

Took great care of my A4. Will be back for sure

Ro
Review №55

Friendly ppl

Ja
Review №56

Great people with a history of great work. You get what you pay for.

ta
Review №57

Class act, my range rover was dead no hope in sight and while looking up mechanics Petes popped up, my husband called and we set up a date to drop it off (towed) and they got it running, not only did they get it running they were as fair as fair could be, I was expecting a bill that would have given me a stroke but I actually smiled and realized right then and there Ill bring my car back here any day, I live approx 70 miles from this shop and I would have towed it 170 miles because of the service I received, if people read this review because theyre looking for a mechanic who works on imports, youd be a fool not to bring your vehicle here, I smiled all the way home driving my range rover...thank you so very much.

Ja
Review №58

Over priced

Je
Review №59

Great mechanic shop

Sh
Review №60

It’s OK

Information
7 Photos
60 Comments
4.2 Rating
  • Address:401 E Ann St, Valdosta, GA 31601, United States
  • Site:http://petesotto.com/
  • Phone:+1 229-247-6886
Categories
  • Auto repair shop
  • Auto restoration service
  • Brake shop
  • Car battery store
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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