I was trying to eat my pizza when a fly flew around me. i’m pretty sure it was a fed ex spy fly because i work at amazon.

Diana was incredibly patient and VERY VERY helpful! I needed blueprints and she helped me navigate through my ordeal. Will definitely be using this fedex exclusively from now on.

CUSTOMER SERVICE IS HORRIBLE!!!! DO NOT SHOP HERE!!! FIRST ENCOUNTER WAS WITH 2 FEMALE EMPLOYEES THAT GAVE ME A RUDE ATTITUDE WHEN I ASKED FOR HELP PRINTING A SHIPPING LABEL(1st time) AND IMMEDIATELY TOLD ME THEY DON’T PRINT!!!ALSO NEEDED TO BUY A PACK OF PAPER FOR 1 SHIPPING LABEL. THEN TOLD ME THAT THE SHIPPING SLEEVES ARE FOR FEDEX CUSTOMER. 2nd ENCOUNTER SAME LADY JUST FLAT OUT DENIED ME SERVICE WITH AN ATTITUDE! I WAS TOTALLY RESPECTFUL IN BOTH SITUATIONS AND TO RECEIVE SUCH A HURTFUL RESPONSE FROM THEM ILL BE CONTACTING CORPORATE!!!!!!!!

Horrible passport photo service.They took a unacceptable garbage photo and insisted we pay for it.Go to UPS store across the street. Staff is very friendly and knowledgeable on passport requirements.

I completely understand when a register isnt working that a line will get long. However you should have the store mgmt on the one register that is working not your slowest associate. Dont give them a choice be the manager and manage.

Very good staff

Wow fedex is awful. Got a note on my door it was ready for pick up. Guess what? It wasn’t. And the disheveled looks from the employees is the best part. Might as well have 12 year olds working there.

This place is fantastic staff are very professional. The assistant manager is great with customers and is very willing to help out.

Very helpful, kind and speedy.

These folks are always courteous and hustling, if you have to wait for anything, the reason will be obvious (youll see it)! I couldnt be more pleased with their professional attitude and helpfulness! I love this place!

Over the phone I was told one price, when I arrived they wanted 250% more.. even after explaining this they didnt care and charged me. I will add that a separate occasion one of the girls helped me and she was amazing at customer service.

On Monday, December 8, 2014 I went to your Vacaville CA store for the purpose of buying some business supplies and making copious copies. I arrived at the store at approximately 9:00 am to find your only clerk who was assisting a FedEx customer. At the non-FedEx line where other customers also standing and waiting. After approximately 15-minutes the clerk then waited on me. I asked her what the process was for using the self-help copying units. She told me I would need to use either a credit or debit card. I stated I wanted to pay in cash. She then pointed across the store to an automated system and stated that all I had to do was to follow the listing on the screen. When I attempted to insert my paper money the system refused to accept it. I tried several more time with similar results. I then went back to the same clerk for assistance to find even more FedEx customers waiting. After waiting in line once again (now waiting a total of 30-minutes) I left the store following other customers who appeared to be as frustrated as me. I then went to Staples where all by needs were met in less than 15-minutes. With all your customer service ad’s one would think you took your own statements seriously. I don’t and will not take my business to elsewhere.

Make quick work of any copies that you need. Did you know that you can get your passport photos taken here? I didnt, but I saw some people getting it done and thats pretty cool

Very helpful friendly customer service. Chose to overnight my parcel $10 cheaper than what I was quoted by UPS.. parcel arrived on time customer very happy

Worse customer service ever! I tried to call prior to coming to ask a few questions. No one answered the phone & I let it ring a dozen times. Then, after arriving at the store I stood & was ignored for a good 10 minutes at the Fed Ex counter, while employees just walked around. I know that they saw me standing with this HUGE box to be shipped. It wasnt even busy in there, I was the only person standing in line! Next time, I think Ill just ship UPS, obviously FedEx doesnt need my business!

So I pull up at 5:58 and they already have the closed sign up. I only had a drop off. This is bad service like come on.

Great service. Fast and efficient.

Good ole FedEx. Look for the arrow between the E and the X.

They did not wanted to help me print out my papers. The lady at the desk was rude and very impatient. I had to go to Staples which is right in front of it, I saw the difference right away. If for some reason they are rude go to the staples cause people are nicer.

What an expensive waste of time. place provides no help on using their pcs which offer no user instructions. will never utilize again.

Always doing great And really fast service

Very good, will come again

Super helpful in assisting me with a big, awkward thing to ship.

Good business great service