From start to finish, Right Now excelled!Great customer service from Cynthia, Gloria and Leland. Cynthia and Gloria took all our info accurately, provided us with what to expect and were able to send a technician right away.Leland was quickly able to pinpoint the issue and provided us with solution options. He then remedied the problem immediately and gave us the relief we needed.Great staff and wonderful and knowledgeable people. Highly recommend!
So hot in Vacaville having a 100+ degree weather didn’t make my family happy. I am thankful Alan came by and fixed our A/C unit the next day. He was very professional kept me informed and answered my questions because A/C has many technical things about it, it’s a new language to me. My family will all sleep better tonight. No more whining from the kids. Thank you Right Air!
Right now air is the best! They come out and our professional, thorough and all of the technicians have been wonderful. The system they had put in is absolutely the best! If I can get you through this heat It can get you through anything
Our Air Conditioning went out at the beginning of the hottest week in September and Alan was out the next day with Leland diagnosed the issue. We had a major compressor fail and oil leaking fan motor. Allan obtained the quotes for replacement. Parts were order and in within 48 to 72 hours Alan and Leland were back out in 100 degree weather working a full shift to capture the old refrigerant, changed all the out of service parts, recharged the lines and test everything. They did not leave until we had our AC back up running and working correctly. I strongly recommend Right Now Air and recommend their bi-annual maintenance program as preventative maintenance to prevent compressor failure in the first place. Thank you Alan and Leland.
My A/C stopped blowing air in the heat of summer, and I noticed that my unit outside wasn’t turning on. I called Right Now Air and was able to set up an appointment for a technician to come out the next morning. Edgar arrived on-time and was able to diagnose the problem rather quickly, and in about an hour he had my A/C blowing cold air again! Scheduling the appointment was simple, the service was punctual, quick and effective, and overall I had no complaints.
Have been with Right Now Air for years. Installed new heat & ac a few years ago. They come out twice a year for maintenance and are always professional and friendly. They keep everything running smoothly and are reasonably priced.
A great service! We had an excessive heat warning in the area and our AC died just in time for this. We called around 9pm in the evening (when we noticed the AC not working) and left a message. They had called us back by 8am with a technician on the way by 10am before the heat would get bad. They were able to fix everything and order parts needed, by noon. The technician was amazingly helpful, explained everything, and was very professional. The pricing was reasonable and had some discounts available. They’ve also provide a service to come back to make sure everything is still working.
Juan was courteous, respectful and actually called to see if he could come early, which I thought was great. He explained he was running early and I can see why. They worked hard and were fast. Very impressed! They also did a thorough cleaning, repaired our existing thermostat and replaced our old broken one. Our AC hadnt been serviced in way too long and they were very thorough.
Jeff was awesome. Explained everything he was doing and for what reason. I felt very confident in the services he performed. Great work, excellent communication, honest.
I met Mason Chapple at a local Chamber of Commerce event. He quickly introduced himself and told me all about the business he works for and how it could better peoples quality of life. I let him know that at my mothers house, although she just purchased a new HVAC system, could not get her house past 78 degrees when its in triple digits. He let me know that they provide free estimates on a bunch of services that could help us - specifically a whole-house fan. He had brochures on hand, and I immediately was hooked. My mom now has a quiet cool fan, and can get her house below 60 if she really wanted too! Thank you Mason!!!! You are a life savior!!!! You deserve a raise!!!!
This is the best experience I’ve ever had So professional from the receptionist to LelandThe technician I would recommend this company to everyone Thank you Thank youYou did us rightfully
Great service! Wyatt S. is very skilled in his trade and figured out the issue, and fixed it, within one hour after arriving. He explained everything and provided some great tips to maintain our old system. The price was very reasonable for parts and labor.
We had the pleasure of having Juan Tejeda as our technician. He was on time, courteous, professional, informative, attentive, patient and thorough!!! He answered every single question.....which I might add was like a million questions! He made sure to explain in detail everything he was doing and made sure that we were satisfied with everything before leaving! Thank you Juan for your 100% top notch customer service and Thank you Right Now Air & Solar for being an outstanding company who cares truly about customer satisfaction!
Emergency diagnose/repair for failed AC unit in 100+ degree temps, they arrived very quickly, great communication and experience with field tech Alan as well as office support with Bianca, quick diagnosis and repair got a serious issue resolved for us. High recommend for this group.
Alan was on time, efficient, friendly, polite, and explained what he was doing, what he was looking for, and what he found to be the problem very well and very easy to understand. I would consider this to be the ultimate service experience. A+ all the way. 5 ⭐️⭐️⭐️⭐️⭐️
They got us an appointment quickly and were on time. The repair person was thorough, clear about what our problem was, and honest. Follow up is happening quickly. Overall very pleased.
In the past I have used other companies but this company by far has captured my heart. They were very professional and considerate. The young man that came out was very informative, friendly and helpful. I will not use another company. RIGHT NOW AIR & SOLAR IS IT!!! I have told so many people about their excellent service. Thank you much for this awesome experience.
Kevin is amazing and I only use right now air they have been super professional and their customer service is the best in the business. These guys never cease to impress every time I have an issue. All businesses should follow their model
Alan and Leland fix a problem caused by another HVAC company. Professional and knowledgeable, nothing is more appreciated. I know who to call for heating and cooling needs.
I have a senior care home and our AC stopped cooling late afternoon on a friday in August. Thank God Right Now Air came through and sent Juan at 8am the next day! Juan is so professional and explained everything! Im a happy customer!
Technician came on Friday afternoon for an estimate. Said he we would get me a written estimate Monday since it was going into the weekend. Waited all day Monday and got nothing. Called Tuesday the next to see if the technician could send it over so I could review and compare with my wife. Got nothing back. Finally spoke to a nice lady Carrie on Wednesday. The tech sent it over and their wasn’t much detail to it. Would like to do business with them but seems like they didn’t want my money. Also, not sure what their guidelines are but he wasn’t wearing a mask nor did he wear any foot bottles going into my house.
Juan, the technician, did excellent work. He fixed the carrier system to accept a third party thermostat. Were very very pleased with his work and highly recommend him and the company.
We called Right Now to get our AC unit fixed and while the technician, Stuart, was professional, everything else was downhill from there. He was supposed to order the part, overnight it, and then be back at 8am to fix it. No one showed so we called at 11 and was told it was a scheduling error and that he would be back out from 3-5. At 445, we receive a call saying they dont have the parts and can not fix it until sometime next week. Leaving me stranded Friday at 5pm to find another company or be in a 85+ degree house until sometime next week. I then called Advanced Heating Plumbing & Air and they have been MORE than accommodating, communicative, and even CHEAPER. Professionalism and communication are important aspects of business so I would not recommend this company. Save yourself and call Advanced Heating Plumbing and Air.
We had several scheduling issues - no fault of Right Now Air. They were very accommodating with rescheduling.Jeff got it up and running and now I am cool. :)
Outstanding customer service by our technician Leland Hasterman ⭐️⭐️⭐️⭐️⭐️He went above and beyond, first of all he saved us around 2k. Last year we got a different technician and we were given an estimate for $2,600 to fix our AC. Well, this time around Leland came to check it out, he found out it was something different that the other technician said. We only had to paid $600. We now have a full working AC unit. Now let me tell you how he went above and beyond, while I went to drop my kids to Karate class, my husband who’s injured and can barely walk stayed home when our dog 🐶 got out. Well Leland came to the rescue, he helped getting Princess back to the house!!!I can’t thank you enough Leland, may God bless you greatly!Ps. This young gentleman deserves a raise and promotion for his outstanding service and kindness.
Technician was friendly, professional, went above and beyond. Expressive young man. I hope Right Now Air is compensating him well.Thank you
Responsive. Contacted when on the way. Polite. Didn’t charge since no repair was necessary. Said system was drawing a lot of amperage. Getting a quote to get a new system.
Stu was very nice and polite. Work was done in a timely manner.
Everything was explained regarding solar cost and financing options. Very helpful advices. Excellent customer service.
My electrical demands went up and I needed to add panels to my Solar System. I was given several options with the pros cons and associated prices but no pressure. I got to pick what was best for me, my budget and my needs.I was informed when parts were ordered, when they should and did arrive and they worked around my schedule and the weather for the install. Install was quick and proficient.
The technicians were very polite and professional, they did an excellent job and were very patient helping me set up my thermostat, thanks fellows
Stu was awesome and provided exceptional service. He explained allmaintenance service and passed on some great advice on how to care for my unit.
These guys are awesome, great Customer Service and super friendly. I do recommend their services.
Very nice technician. Had us up and running again quickly.
I have not installed my solar yet. However, when i call for on site estimate, they were very quick to response and scheduling the appt. At the appointment, Mason was very knowledgeable and covered everything i wanted to know.
Alan was very forthright when explaining the issue with my HVAC. I appreciated his honesty and integrity, didnt try to upsell me anything and was able to explain HVAC issues in simple terms without using allot of technical jargon. Thanks again Right Now Air & Solar, and thanks Alan!
Called to ask if they could come earlier than scheduled. Texted before coming, was very professional and work done immediately.Recommend them to anyone.
I really appreciated the communication between RNA and myself. They texted and called to remind me and gave me updates. My tech Kevin arrived on time. He was professional, very nice, and well prepared for the job. I liked that he showed me the different parts of our heater and after explained how I could help the heaters efficiency. I was not pressured to buy anything however he did suggest alternative filters than I currently have. Thanks to Kevin I am looking into the new Halo system. I would highly recommend RNA to friends and family as I was extremely happy with my over all experience with them.
Very knowledgable staff. Ryan came out same day I called to provide a free quote for a new unit installation. He was super polite and and answered all my questions and provided great options at good prices compared to others. Highly recommend this business.
Great job. Quick response
This company has their act together! Scheduling an appointment was easy with a new quick turnaround. Called on Tuesday afternoon and Leland showed up at 9 am on Thursday. They send out a scheduling reminder that includes the name and photo of who is coming. Leland was very professional and followed safety guidelines (mask, distancing). Highly recommend this company.
Technician came over to do a diagnostic inspection on the HVAC system pretty much gave me a step-by-step instructions of whats going to happen if I decide to change over AC system also gave me a rundown of the sales team whos going to be helping me out. All and all was a very informative person to talk to. Kevin Emory was the AC technician. The company gave me heads up as far as when the appointment was going to take place easy to contact really friendly conducted themselves very well there was a diagnostic fee which was $69 but from the information that I learned I believe that $69 was worth it.
I made an appointment for a service tech to runA diagnostic on a furnace. He was very knowledgeable and straightforward with the issue and the pricing which seemed reasonably.He was not pushy and he was pleasant.I then made an appointment to have a design technician to quote a project e from r a new furnace. His name is Brandon, and he was awesome, personable, and knowledgeable . I am going to get a couple more bids before making a decision all things being equal Brandon nailed it.
John and Kevin were professional and prompt. Kevin quickly found the issue and make repairs left behind by other companies we previously used. I highly recommend these guys for any hvac issues!
It was in the middle of a heatwave this weekend. i called friday morning not really expecting any company to come out and have a look at my AC which quit blowing cold air in the middle of the night. it was a 105 outside. Right now called me and originally had me schedule for another day. but then called me late in the afternoon saying they could come out within 45 mins if that was ok. was that ok? um yeah. Edgar showed up and might as well had a cape on. we were burning up in the house. and having 2 elderly parents in the house was of concern too with the heat. Edgar found the issue and repaired in a reasonable time. gave me an estimate and stuck to it when it was completed. Right Now Air and Edgar. THANK YOU VERY MUCH for saving the day! much appreciated on many levels
Brandon was the best, very professional.. He got me such a great deal.
Juan Teheja did an awesome job. Would recommend Right Now Air and Solar to friends and family.
Our technician Juan was very kind and explained what he was doing and why our AC unit was not working. We will definitely be calling for our furnace. And using them in the future.
Our furnace stopped working yesterday. My husband is usually a DIY’er, but has never worked on the furnace. After pulling off the panel, we decided to call today. Within 15 minutes of confirming the appointment, the service tech was here and he quickly diagnosed the problem. We decided to pay the diagnostic fee and purchase/replace the part on our own. Edgar was happy to have helped. We’ll definitely call them again if needed!
Right Now Air came out the same day we realized our heat wasn’t working in early January 2021. They were incredibly responsive & professional, and they determined that a panel needed to be replaced for the furnace to function properly. They ordered it and initially thought that It would take eight days, but they ended up having it expedited and it arrived in three days. They even offered space heaters for our use in the interim.Kevin, the technician was fantastic and was great to work with. Gloria too! We are now going to use Right Now Air for our regular HVAC service and maintenance. Highly recommend!!
Professional service and straight forward. These guys are very easy to work with.
They were not able to fix my situation, however the technician (Branden) was very professional and gave me some suggestions to fix my problem. I would recommend this company.Dave.
These guys are great! I got an appointment immediately and they were able to make the repair then and there. I love the communication. They let me know when they were coming with reasonable notice and they were right on time. Kevin was knowledgeable and made some excellent recommendations for keeping my system running for many years to come.
Brandon, he is on time and responsive Professional, I am so happy, thank you so much Brandon...
Excellent! Adam was very easy to work with and provided his time and expertise to help us purchase and finance solar panels, HVAC, and new furnace.
A very good maintenance job was done professionally. He even washed the inside of the AC units.
Juan came to do 6-month maintenance. He did a thorough checkup, paid attention to detail, cleaned outside of filter frames even though changing those filters was not required, was personable and polite. Great representative for this company.
Service Technicians were very knowledgeable and seemed like very nice young men. They were reconnecting my solar to the internet.
Very professional service. Wyatt was outstanding.
Ricky Ables and Josh did a fantastic job of installing my moms New HVAC Mitsubishi electric unit and out side heat pump also Ricky was able to return the next day to get the wireless thermostat and software loaded properly in a timely manner They are life savers for my senior mom RemyCordova Thanks a bunch we definitely recommend to go to Right now air and thanks to Brian Horban for selling us the right system for moms home Thankyou too Devin for securing the financing.
Very professional and thorough service. Thank you!
I am still deciding on the company to hire, but Jeffery was professional and presented me with my options. I am just doing my due diligence and getting other offers from other companies before i make my final decision.
Showed up on time. Very knowledgeable, informative, helpful, and easy to work with.
We did not have a hard time making the appt. was able to come even on a Sunday. Such a pleasant guy. He called to tell us that he’s on his way. Very knowledgeable and explains things well. When he left he still assisted us through face time when we had some concerns. Good luck to your business. Thanks Wyatt.
A/C quit working.And they were able to fit me in their already busy schedule.Repaired and very satisfied customer .
Kevin came out quickly on the hottest day so far in 2021, he was friendly fast and knowledgeable. Thank you Kevin
Jeff was very prompt courteous and professional. I would use them again
As always a fantastic Job! Thanks RNA crew!
I just purchased a home 2 weeks ago and upon moving in my AC doesn’t work. It was expected (just not as soon as it happened).I called right now air this morning, and they had somebody (Brian H.) out here by 2 PM to give me an estimate. Brian arrived about 15 minutes early and was very friendly and patient with me having several children in the home when he arrived. He spent a good amount of time explaining everything about my current HVAC system to me as well as telling me the options for my new one. If I didn’t understand some thing he broke it down into terms that I could. I feel like an HVAC pro after meeting with him LOL. This company offered me rebates in advance to lower my purchase price and also offers healthcare worker AND cash discounts to those who qualify. I am able to get a top-of-the-line Mitsubishi HVAC system installed in my house with new lines for $2000+ cheaper than the FOUR other quotes that I’ve gotten from other reputable companies for a much lesser quality system. I also got a Reme Halo uv light filter. The other offers I got were for 1 and two stage units. This is a 700 stage unit and is a top-of-the-line energy-efficient unit. So had I not called right now air, I would be paying $2000 to $4000 MORE for a much LESSER product (and keeping all my old 40+ yr old copper lines in my house). SO glad I called them. Brian did not try to pressure me or sell me something that I did not need. He went into a deep conversation with me to determine my actual needs and gave me a recommendation based on that, nothing more. I didn’t feel rushed or like just another appointment to the rep. Thank you Right Now Air for Employing impressive and knowledgeable staff like Brian and serving your community in a helpful and efficient manner, without being greedy. Should I have any future HVAC needs or know anyone else that should I will be calling and or recommending you guys.
I can’t say enough wonderful things about Right Now Air! Trustworthy, friendly, professional, quality work, attention to detail (literally EVERY detail) and COVID conscious. We replaced our entire AC/Heater and all of our ducts. Went from a one stage to two stage, zoned system. It was a two day job and they were all over our house. They left it so clean I couldn’t even tell they were here when they left except that I now have a cool upstairs! Everyone we interacted with from office staff, to Adam who spent over an hour with us going over options and ensuring we fully understood what we were getting, to Ken who came prior to the install to make sure we got to choose where the thermostats were placed and how wiring would be run, to the amazing install crew! Miguel and the install team were fantastic! Seriously, if you’re looking for an AC/Heating company Right Now Air is the absolute BEST!
I got a estimate on replacing my HVAC system, associate was on time, polite and knowledgeable, At this time no work has been done but seriously considering using them for the install
Just received a quote from Right Now Air to change out our HVAC at our residence. Adam and Juan were great and respectful with our property and utilized safe practices. We have a couple more companies we are getting quotes from, but was very happy with their quote. We should be making our decision by next week and I’ll update if we decided to work with Right Now Air.
Very professional — good overall experience.
Just did a diagnostic surrendered check and made some recommendations. No high pressure sales pitch which was appreciated.
Its hard to make a full-blown review about a product we have yet to choose were in the process of shopping for solar these guys came in and showed us that our entire system needs to be overhauled in order to be energy efficient which Im not surprised. I have yet to make a decision about who Im going to use for solar or if Im going to go through with a whole overhaul thing My experience with them so far has been extremely positive.
They came within a couple hours of calling unlike several other places I had contacted. The service tech Edgar was honest and professional. He informed us quickly that another technician with more experience of older units would need to evaluate and explained some of the problem as he could tell. Only drawback for us at that point is that we didn’t receive an instant estimate for repairs and that a recommendation for replacement of both the AC unit and furnace was what he thought would end up having to happen. Though he gave us different verbal amounts, (which ended up being much less than he had said at that point). The salesman ended up giving us the inspection and estimate after his own thorough review. His estimate was the first we have officially received so I can’t comment on comparable quotes yet. The service included more than just installation, and all of the other ducts would be sealed as well as replacing any ducts or vents that needed it. Also a guarantee of services (equipment(20yrs) and labor(1yr) Up to this point, they have been an overall good company with quality products, and great employees who are good at communicating their knowledge. We are definitely considering them as a good standard to go off of when comparing costs, time until Install, professionalism, and equipment quality. I would recommend them and hope to update this post with more info.
After the repair was completed, Alan helped us by scheduling an appointment with a technician for an estimate on a new AC unit.
Best company Ive encountered everyone is so helpful and knowledgeable would recommend them to anyone that is looking for a honest company that treats you like family
Adam was comprehensive in his explanations while providing different options for our A/C replacement.
The two guys very work hard..Ricky And Zack
Install was quick and the guys were nice.
Tech was very knowledgeable and performed excellent service.
Santos came out to provide a second opinion on air flow/ducting concerns. He was very professional and knowledgeable and was able to answer and explain all questions/concerns I had. He was straightforward and provided information regarding what the company offered, but was not pushy. He provided a solution for the concern without up selling. The first estimate (from a different company) suggested we replace all the ducting and upgrade both the air conditioning and heating unit. Santos showed me and explained that the ducting was still in good working order, so there was no need to replace, but the addition of dampers and air flow balancing may be the solution. I felt his assessment was honest, which I appreciated. At my request, he provided an estimate for some other things so we are mulling over the options. I am pleased with the quality customer service /estimate received which often speaks highly of the company. I recommend giving them a call.
Excellent presentation of all your services and Equipment. High knowledge of what was needed and required to get a good system for my house. Very impressed with Agents mannerism and professional attitude. Very personal as well. The information he provided made me feel at ease about purchasing a new system. No pressure !!! I am glad that I made a decision to purchase from Right Air
In addition to furnace maintenance they also clean our solar panels twice a year. Great service from a fantastic group of people!
Very professional, on time, courteous knowledgeable and worked quickly to repair my outdated AC unit. Will be using them to upgrade my furnace and AC unit.
Kevin Came Out Twice & Did A Amazing Job! The House Feels Amazing & The New Blower Is Working Perfectly. Thank You So Much Kevin For Helping Us During This Heat Wave & Making Our Summer That Much Cooler.
Professional all the way. Very helpful and informative. So nice to have a local business so responsive
Had the technical gentleman come out and assess the situation and he was fantastic. He listed mu options with prices and explained everything where you can understand. Will be going with them for the job. Thank you for the quick response
Very professional with exceptional customer service and good value for your buck.
Great experiences. They have always been on time and good with communication. This visit was for a annual check on the unit.
We just had our heater serviced for winter very honest people and priced well for winter tune up. Kevin Emory very professional and dose not try to up sell you. Highly recommend this company for your heater and Air issues
Ricky Ables installed my AC and heating system. He was very open to telling me exactly what he was doing and what he has done. Told me how my system works and what to expect once it’s installed. He answered all of my questions honestly and knowledgeably. The work looked very professional and clean. Basically got everything working and also helped me in setting up my thermostat connected to my wi-fi which saved me a lot of time. He told me everything I needed to know to operate the system. Been a long time customer and will continue to be.
I want to especially recognize the following people who worked closely with me throughout the project and implemented the whole package without a hitch. They include Izi, Tim, Miguel, Andrew, Jose, Chris, Jesse and Dennis. What an outstanding team! Thank-you so much.
Santos was excellent! Great guy. Everything about him I liked. Attitude, his communication and explanation of things were clear and to the point. excellent. Will DEFINITELY use again, no question..
Excellent job by teck and very personal. Thanks Stu.👍
My AC went out on Sunday. A tech was here on Tuesday to check it out. Unfortunately I need a completely new unit, but Kevin made sure someone else came back today to give me the estimate. Kevin was so nice and professional. Highly recommend!
I explained exactly the service I needed and they scheduled an appointment for 2days after. On the time that they were supposed to come, they called and said they dont do that service (maybe because they had other customers that they could earn more for that service?). Again, I explained to them exactly the service i needed and they give me an appointment for that!
Right Now Air has had our heater/air conditioner maintenance contract for years now, and I couldnt be happier. Todays service was performed by Stu, a very capable and knowledgeable technician. Stu was meticulous in his attention to detail and kept us informed of his progress every step of the way. He took his time, and made sure all the steps were thoroughly completed. Stu also ensured our solar panels were clean for maximum power production. I am completely satisfied with Right Now Air and have no need to consider changing providers. Stu and Right Now Air also that, as a veteran, they appreciate my service, and go the extra mile to show it.
The guy was nice, knowledgeable, and on time. We didn’t go with them because nobody ever got back to us on a quote for a new system.