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NPI Limo Service
10544b Justin Dr, Urbandale, IA 50322, United States
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NPI Limo Service

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Ni
Review №1

Working with Brady and his team is always an amazing experience! They drivers arrive on time, with clean vehicles, and always provide top notch service. Brady and the drivers are in constant communication during the ride, and leading up to. Would highly recommend NPI to anyone and everyone!

De
Review №2

I called to reserve a limo for a wine tour, spoke with Brady at NPI Limo a couple times and gave all the necessary information for a booking (pick up and drop off location, card information, phone number and email, etc. The day of the scheduled limo reservation, they were a no-show. They did not arrive and did not answer/return phone calls and a voicemail, email or messaging. Luckily, we placed a call to Majestic Limo and they got us a vehicle and driver within an hour for the afternoon. I would recommend Majestic Limo to anyone!!

La
Review №3

What a great experience! Beautiful, clean vehicle. Brady was great to work with when I had to change our date. Kevin our driver was top-notch. Very professional and was having fun along with our craziness! Highly recommend NPI Limo. They definitely made for an enjoyable Christmas light tour! We will definitely book with them again!

Le
Review №4

I cannot say enough about my experience with NPI Limo. I literally call at 10:00 AM the day of Prom knowing that there was no way we could make anything happen - 5 minutes later Brady called me back, we exchanged a few texts, he called me back with payment for payment information, and James was at our door at 4:00 PM. My daughter recently had surgery and in a huge cast and crutches - so shes a bit slow and he was so kind and patient with her. Being a mom I texted several times and she said she was having a blast. You guys saved the day!

Ni
Review №5

Absolutely the best!! We called the same day hoping to get a limo last minute & Brady pulled through with flying colors!! Chris was our driver & he was amazing! He came into the restaurant & asked for us specifically when he arrived! He was so professional & down to earth! He treated us like kings & queens! They even had our beer in coolers for us, cold & ready! Limo was so clean & had everything we needed! We will definitely use them in the future!Thanks for making my husband’s birthday even better! You guys are the best!!

Ma
Review №6

Brady was extremely helpful in making my arrangements, even when I had to make a schedule change. Tommy, our driver, was prompt and extremely courteous. There were no issues riding from one point to another, and we felt quite spoiled in our white stretch. It was clean, and had all amenities promised. Thank you NPI.

Pe
Review №7

Great experience with a small group of friends for a birthday to check out Christmas lights. Our driver was very helpful and literally rolled out the red carpet! They arrived early to let us get everything into the car and dropped us off safe, sound and happy at the end of the night. Pricing was great, service was exceptional we will be using NPI Limo again soon!

Da
Review №8

We recently used NPI limo service and highly recommend them. The limo was clean and the driver was awesome! 5 stars for everything- price, service, cleanliness... it was perfect!

Sh
Review №9

I had a wonderful experience with NPI, specifically with our driver Chris. He was Very professional, kind, patient, punctual, the limo was clean, and just overall amazing! I got the limo for my Best friends bachelorette party. Thank you for putting up with us Chris and for the red carpet treatment! I would highly recommend NPI :)

he
Review №10

This past friday we reserved the trolley for on of my closest friends wedding. It was for one hour and cost 300$. NO ONE SHOWED. Also, no one called us or answered any calls. The whole wedding party sat outside and waited for someone to show. It was horrible. We literally did not hear back from this business until MONDAY AFTERNOON (THREE DAYS LATER). This is all beyond unacceptable, disrespectful, and rude. I will never ever use this company again.

Sa
Review №11

Our scheduled limo did not show for our bride and groom to be driven off to start their honeymoon. DO NOT SELECT NPI LIMO IF YOU WANT TO BE ASSURED YOUR LIMO WILL ARRIVE! So frustrated and disappointed! NPI Limo promised to make the night special—it was especially humiliating as it was our gift to the sweet couple and NPI Limo didn’t bother showing up and I still haven’t heard from them. DO NOT RECOMMEND!

Jo
Review №12

Blocked our street from having traffic while waiting 40 minutes to pick someone up is rude and disrespectful. Especially during a snow storm causing traffic ties ups.

Br
Review №13

Cutoff by one of your drivers today. Almost caused a major accident speeding way over the limit. Business lost

Jo
Review №14

Used NPI twice now and have had a wonderful experience each time!!

Co
Review №15

We used NPI this last weekend for a bachelorette party. It had been discussed that they would arrange for us to stop at 3 wineries and have a tour of one and tastings at all. The locations were discussed and the order we would stop at them was also discussed. When we got on the bus the driver was unaware of any of our plans. He had never even been to the one winery before and initially told us that it was “pretty far to drive to” (32min and we rented the bus for 4 hours!!) I then contacted the office and spoke with Brady who had been the contact person all along. He told me he would speak to the driver and clear things up but that the wineries had been informed we were coming and it was all organized! We show up to the first place and the owner tells us he had no idea we were coming, they do not do “tastings” or tours! He also said he had never been contacted by NPI and that this was not the first time NPI had brought large parties without informing them. We then contacted the next winery and they informed us that they also were never told we were coming. Needless to say we still had a great time and the limo was clean and arrived on time, but NPI is very unorganized!

Rh
Review №16

Friday Aug 7th we reserved the trolley for my sisters wedding. It was $300 FOR ONE HOUR!!! NO ONE SHOWED. Also, no one called us or answered any calls. The whole wedding party sat outside in the heat and waited for someone to show. It was horrible. Even the drivers we knew tried calling bc they said the owner didnt put us on the schedual and that he was on vacation. We literally did not hear back from this business until MONDAY AFTERNOON (THREE DAYS LATER). And they offered to comp another ride like my baby sister gets married every weekend!!! This is all beyond unacceptable, disrespectful, and rude. I will never ever use this company again. Very unprofessional and ruined my sisters most special day.

Ca
Review №17

Brady and staff are punctual, very accommodating and professional. There limousines have always been immaculate. Great teamwork!!

Ta
Review №18

Our limousine was incredible! Brady and his staff were great and very accommodating. I highly recommend NPI!

El
Review №19

Brady raved about how cool their Cadillac limo was with a door that opened up instead of out. We booked that limo months in advance come to find out on our wedding day the door didnt even work. Napkins in the limo were not changed despite us telling them what they were. As we were headed to the venue we were pouring champagne and my bridesmaid took a sip and noticed there was used gum in the bottom of her cup. Other than that, The limo driver was cool.

Br
Review №20

Tony, our driver for the night was horrible. No personality, rude, and unhelpful. Discussed this with NPI and they assured us that we were wrong about the situation.Follow up 12-7-19NPI call and wanted to make the situation right and set up another ride. This time was 100 times better. Different driver experience was great. Thanks NPI for following up with your customers and doing the right thing. You have earned my respect!

Ma
Review №21

Best Limo Service in central Iowa by far. Driver was awesome, clean vehicles, efficient service. Highly Recommended.

Sh
Review №22

Brady was easy to work with and delivered what he promised! Jerry was a great driver and attentive to our needs. Limo was spacious, clean and smelled good! We had a blast looking at holiday lights in style! I would recommend to anyone looking to use a limo, it was also very reasonably priced. THANKS we will be back!

Co
Review №23

Brady was very professional and met and exceeded all expectations. Provided us with a awesome time around southern Iowa wineries. Would highly recommend. Awesome company. Ask for James, he does a fantastic job.

Ke
Review №24

A driver in a white Cadillac Escalade Limo traveling on Interstate 80 cut me off and wasnt using signals. Nearly caused an accident. Using this practice the entire time it traveled in front of me. Headed East. Over speed limit. May want to check on staff. Does not deserve one star but none wasnt an option.

Bi
Review №25

Clean and classy Limousine with a driver who was respectful and very helpful. I will definitely use NPI in the future and recommend them to my associates and family.

Ni
Review №26

I have had multiple experiences using NPI and each experience is nothing short of 5 star service. The drivers are always professional and go above and beyond to give the VIP treatment. I will continue recommending NPI to family, friends and peers.

Re
Review №27

You have no idea how much fun it is until you actually ride in style with these professionals. I am fortunate to have the opportunity again in 2 years to ride in style and comfort. I cant wait for my daughter who is turning 21 years old to experience the same😀😀😀......Peace..

As
Review №28

NPI Limo is great for all transport needs — Whether it’s an airport transfer or a limo for a special occasion, they are who I use and recommend. Their drivers go above and beyond to make a special occasion even better. NPI is a reliable company with great service, which gives you “peace of mind” when booking with them.

Be
Review №29

I would highly recommend NPI Limo Service for all of your transport needs. I have used them for multiple occassions. The drivers are professional, friendly, courteous and timely. The transportation has always arrived very neat and clean. The owner is also great to work with and responds to requests in a timely manner.

ty
Review №30

I’ve used NPI limo several times and have been very pleased with each experience. The drivers are always very professional and punctual. I would recommend this company to anyone looking for a limo, no matter what the occasion.

Ja
Review №31

We were fortunate to use NPI Security for our limo needs on two separate occasions. Brady is very easy to work with and provided us with excellent service. Our driver, Suzanne, could not have been more accommodating and pleasant. Should we have future needs, we would not hesitate to contact NPI.

Da
Review №32

Great driving service, every time I visit Iowa NPI is my go to for getting around the city. The drivers were very polite, diligent, and ensured I was comfortable the entire trip. Great trustworthy service.

He
Review №33

We have rented from them multiple times. We have always had a great time! They are always responsive to all of our, they are always on time, and provide great service. We will definitely use them again in the future.

Tr
Review №34

Driver was very professional and courteous. Car was in great condition and very clean. Would highly recommend to anyone seeking out transportation services.

Tr
Review №35

My company works with Brady at NPI Limo, he is very reliable, organized and fun to work with. Our top clients and partners are WELL taken care of by the NPI team. I highly recommend!

Be
Review №36

Brady was very professional and easy going when booking our limo experience. The red carpet and champagne was a nice touch. Would highly recommend NPI Limo!

Ma
Review №37

Great service, better time! They provided a nice driver, clean car, and timeliness. Will definitely be booking them again, soon!

Ke
Review №38

NPI provides a great service. Brady is easy to work with and his team of drivers are dependable, professional and friendly. I use NPI everytime Im in town.

Mi
Review №39

I highly recommend NPI for your business and event needs. The staff is friendly and professional w/ great communication.

Ja
Review №40

Great service... limo was top notch. Frank our driver was extremely accommodating and timely... thank you NPI!!!

Mi
Review №41

Highly recommend this limo service! Very friendly and professional. Ask for Brady and he will take care of you.

Ba
Review №42

We love Brady when we have a girls night out for work he is great to work with!!! Looking forward to another Xmas light tour coming soon.

Da
Review №43

They provided a 5 Star service for my companys event. Highly recommend this company and will be using them again in the near future.

Je
Review №44

Ive never written an internet review for anything but the service provided by NPI Limo and our driver, Miss Suzi, was beyond anything Ive ever expected from a limo service. Working with Brady to reserve the limo bus was extremely easy. Our driver, Miss Suzi, was THE BEST, most professional driver Ive ever had the pleasure of working with. She was with us the whole time for our three day event in and around Des Moines and *literally* rolled out the red carpet. The limo bus was always clean and stocked with cold, bottled water and snacks and she even matched the napkins to our event branding. She even gifted our group with a bottle of champagne and wine! Thank you for a great time in Des Moines, Miss Suzi!

Al
Review №45

Service was ok. Found him in one of the glasses. The door that was supposed open up on the Escalade did not work the day off the wedding

Se
Review №46

Amazing company. Would recommend this Limo service to anyone.

Ju
Review №47

Ive never used this company, but I did get cut off by one of their drivers, who continued to cut off three other vehicles in the span of a few minutes. Plate number was CRR 694. Occurred on Saturday 5/12/18 on Highway 141 just outside of Grimes.

Ri
Review №48

My experience with NPI Security was great and i recommend their services to anyone who needs the best !

Ha
Review №49

Highly recommend. Would suggest to anyone looking for a limo service in the area!

Jo
Review №50

Best limo company in town, hands down!

Jo
Review №51

Great staff that provides a great service and experience!!

Ry
Review №52

First class service, highly recommend.

Kr
Review №53

Would highly recommend!

Am
Review №54

Highly recommend!

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  • Address:10544b Justin Dr, Urbandale, IA 50322, United States
  • Phone:+1 515-966-5903
Categories
  • Limousine service
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