Kim was efficient and great at answering any of my questions. She is very knowledgable about the whole process. She informed me that I may have raised bumps after the session but it was just the hair follicles dying off. I plan on going back shortly for a follow up session. She applied a numbing cream and supplied ice at the end of the session. I used a little Neosporin to keep the recently treated area clean.
Kim did and excellent job. She was professional, clean, kind and informative. It was my first treatment and I am very happy with the results.
Kim is super knowledgeable about her job, and takes time to explain everything thats going on to you. She also explains what is and isnt normal to see after an appointment in regards to your skin. She makes you feel very comfortable!
Kim was so friendly and professional! You can tell she loves her job, and she takes extra care to make you comfortable. The results are great, and am looking forward to my next visit!
Kim is simply the best! She is a perfectionist, I don’t believe I could trust anybody else to get the same beautiful results.
I have been going here for over 15 years and have had amazing results! Kim really cares about her customers and is very diligent about making sure they are happy with their results. She does have a strict 24 hour cancelation policy but so do many business professionals in this industry. She tells you her policy up front so there are no surprises. She is always trying new products to make sure that he clients are happy! VERY clean! I have recommended Kim to several family and friends and they have all been very happy!
I have been going to Kim for 2 years and have found her to be very professional in all areas. Her faciality is very clean and sterile. Kim is very accommodating to my schedule and gets a lot done in the time I’m there. Always trying new products to ease the pain, as some areas are more sensitivity than others and products to help reduce the swelling if you have any. Kim is good try her yourself and you will see why I gave her 5 stars.
Kim is extremely professional & certainly knows what she is doing. Very meticulous and makes you feel comfortable through the whole procedure.Im not sure why anyone would give Kim a 1 star rating. I know what bad electrolysis is - and it isnt her services.
Best place in town!!!!! I had a consult with a different one before going to Kim ( wont mention names ) but I did not feel comfortable at all at this other place and it was just a consult.. I was in tears and I didnt want to go back but I want this hair gone so I decided to go to a consult with Kim and Im so glad I did!!! I have hope that eventually this hair will be gone forever!! I love visiting with Kim during my appointment we giggle and the time just flies by its like Im going to visit my longtime friend and we got to catch up. Kim is a great person and she really cares about people! I will never go to another electrolysis place and I would refer anyone to her and know 100% she would be great with them!
Im a regular client and I must say shes the best Electrologist and her customer service is top notch . To all those girls giving her 1 star. Im not sure what your intentions are but it seems kind of shady to give a one star without explaining what she did wrong . Anyways I encourage people to try her before judging based on the negative reviews some of these ladies are giving her for their own selfish reasons . I tried Milan laiser before and I must say it was the worst decision I made in my life. Not only did I not see any results, I started growing hair in places where I had zero hair but thank God Kim helped me get rid of these hairs permanently .
Several years ago, I got up to courage to confess to my husband that I was plucking black, thick hairs from my chin and I was loosing the battle. As I age, its harder to see them. They seemed to be everywhere and at different growth patterns. He immediately told me about Kim. She use to work with my husband before starting her business. I called her and made my first appointment. We hit it off immediately! I credit her with saving me, because my hair growth was out of control. Because of her, I am hair free! Kim tells you up front about her cancellation policy, and even though we are friends, I do not disrespect her and try to get out of paying for an appointment that I canceled. This is her BUSINESS, not some hobby! If you want a true professional to help you with your most embarrassing problems of hair growth, you will NOT regret starting your treatments with Kim.
Can’t say enough good about Kim and the success of electrolytes. Kim’s knowledge of the hair growing process and attention to detail has all but eliminated any unwanted facial hair. Kim’s care to provide a sterile and private salon that is conveniently located is the best Des Moines has to offer.
I have been very happy with service Kim provides. As someone with PCOS I am seeing very good results. It takes some time but has been well worth it to have permanent results. She is good about giving you information up front about the process and what to expect. I have not experienced any scarring and have always had a positive experience. She has provided great customer service for me, working with my schedule to make appointment times that will fit my needs. She is pleasant, professional and I have no complaints with her services. I would definately refer, and have referred, friends and family to her if they are looking for this type of service.
I had to cancel an appointment the day of and she charged me for my appointment, which I would have paid for, but she wouldnt stop calling me back to back so I had to block her number. Several months later she showed up at my work and gave (to my manager to give to me) a paper saying I owe for the appointment and a late fee of $25 a month or shes taking me to small claims court. I had been a loyal client for over a year and would have kept going if she hadnt blown my phone up.I have since found another electrolysist in town who does a wonderful job and doesnt use my treatments as her own personal therapy time.
I started going here in Dec and I am so happy I am!! Kim is so kind and loving. I have always felt comfortable around her because she doesnt judge she doesnt look down on a person she just genuinely wants to help her clients. Hair especially on a womans face is a very very sensitive topic and to have someone up close looking at it treating it and talking about it can be a very delicate territory. She is the pefect person for this line of work. She is Professional, detailed, and sterile. She explaines the entire process so u know what to expect with no surprises. The very first appointment she explained her cancelation policy which is completely reasonable because her time is valuable too and in this day and age alot of people dont have good standards and values or think they should be accountable for their own actions. I have told my friends and family because coming here has changed my life the hair on my face doesnt control my life anymore and the person helping me to get rid of it is there encouraging me and telling me how beautiful I am! So thank you Kim for not just being the best at what you do but for being such an amazing person and really showing me all the love you have! 💞 If I could give 100 stars I would!!
Id leave zero stars, if possible. Her service was amazing, but her professionalism or lack there of and/or common sense is unbelievable. I had done probably five sessions. I texted her in the morning, my appointment was un the evening to tell her I had to cancel due to a job emergency. She immediately called to reschedule. I told her wed talk tomorrow because I was out of town for work and didnt have my schedule in front of me. She continued to call and text all day. I had to block her from being able to reach out anymore. Very unprofessional and uncalled for.
Kim does a very a meticulous job. She is definitely a perfectionist at her job. You will see results.
Kim is very thorough and careful. She takes her job very serious and it shows in the beautiful outcomes of her work
I love Kim. I moved from out of town and she had been recommended by my hairdresser. She is so accommodating to my crazy schedule.
Love going here. Kim is very warm and welcoming. She also does great work. I would definitely recommend!
The most important thing I can say about Kim is she uses sterile technique. She is very professional and private! I have been using her services for years. She very sensitive to my feelings as struggle with unwanted hair!
Kim is professional and diligent. If you want permanent hair removal, this is the way to go.
Kim is very thorough and detail-oriented. You will see the results with time.
HAIR REMOVAL IS VERY PERMANENT AT LOOKIN GOOD WITH ELECTROLYSIS. THE PLACE IS VERY STERILE, VERY PRIVATE & VERY CONFIDENTIAL. YOU WILL SEE RESULTS. I WILL NEED TO COMMENT, ABOUT SOME OF THE BAD REVIEWS THAT I HAVE RECEIVED, THAT ARE VERY DISTURBING. IVE HAD SEVERAL BAD REVIEWS FROM PEOPLE I DO NOT KNOW, NOR HAVE I PROVIDED SERVICE FOR. IF YOURE DISSATISFIED WITH MY SERVICE, PLEASE CONTACT ME PERSONALLY, BEFORE POSTING COMMENTS THAT DONT STATE THE WHOLE TRUTH. I THINK THAT IS THE RIGHT THING TO DO. LOOK FORWARD TO MAKING YOU FEEL AND LOOK FABULOUS.
I was harassed by the owner for my review and told it was very sad of me. She called from a restricted number and then texted, even after she was informed not to contact me again. Extremely unprofessional. I had to block her number. She informed me should get her attorney involved.